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LRT Talks 201611209 GCU Learning and Teaching Celebration

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Summary of work undertaken across Manchester Metropolitan University to enhance the student experience by refreshing the undergraduate curriculum and using digital technology to 'wrap the university around the learner'

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LRT Talks 201611209 GCU Learning and Teaching Celebration

  1. 1. GCU Annual Learning and Teaching Celebration 2016 Celebrating Excellence: Enhancing the Student Experience
  2. 2. Enhancing the Student Experience: Transformational Change | Digital Learning Professor Mark Stubbs | @thestubbs Head of Learning & Research Technologies Context > Journey > Digital > Outcome > Reflection
  3. 3. 36,000+ students 1,000+ courses 6 faculties 2 campuses Context > Journey > Digital > Outcome > Reflection
  4. 4. University-wide Transformation Programme Refresh Curriculum Refresh Admin Processes Wrap University Around Learner 2010 Context > Journey > Digital > Outcome > Reflection
  5. 5. An Integrated Response to Improving the Student Experience NSS Analysis, Focus Groups, Surveys
  6. 6. Enhancing Quality and Assessment for Learning (EQAL) • A coordinated ‘strike’ for step-change improvement In the current climate Diminishing unit of resource Everything depends on everything else We are large and risk averse New Curriculum • Designing new modules, … New Admin Systems & Processes • Personal timetabling, … New Virtual Learning Environment • Moodle & myMMU web/mobile, Talis Aspire… New QA & QE Processes • Facilitating curriculum transformation
  7. 7. Rules for a New Curriculum • Different module credits • Less summative, more formative assessment • Fewer but clearer learning outcomes • Constructive alignment of learning outcomes & assessment • Single source of truth for weightings, deadlines … etc
  8. 8. Setting up the New Curriculum Early 2010 Late 2010 Early 2011 Late 2011 Early 2012 Late 2012 Early 2013 Late 2013 Plan Prepare L4 Set Up L4 Live L5 Set Up L5 Live L6 Set Up L6 Live Design New Curriculum Review New Curriculum Approve New Curriculum Set up Curriculum in SRS Design Teaching Schedules Produce Timetables Publish Timetables Design Assessment Schedules Set up Submission System Publish Deadlines Set up Courses in VLE Build Courses in VLE Great Online Experience (Seamless, Personalised, Consistent)Set up Reading Lists Pedagogic Input Learning Technology Input Library Input Curriculum Design Course Admin/Setup Learning, Teaching & Assessment Resources & Facilities Publish Reading Lists
  9. 9. Digital | Balancing Consistency with Ownership • Learning Technology Review (Mar 2010) • Migrate from WebCT to “Core+ VLE” (Moodle) for all modules & progs • Joined-up, personalised, consistent Recognised: watch & learn how staff use tech Core: we set up & train staff and tell students to expect a consistent ‘front door’ Arranged: we set up institutional accounts & train staff to use Recommended: staff set up & we train to integrate
  10. 10. Digital | Wrapping the University around the Learner megamashup mws
  11. 11. Module code Resource list Relevant resource Digital | Integrating Cloud Services using Consistent Identifiers
  12. 12. NSS: OVERALL NSS: ASSESSMENT Outcomes | Improving NSS Performance
  13. 13. Improving the Assessment Lifecycle Define assessment types & weightings in SRS Record deadlines / return dates in SRS Create & tag VLE assignments with SRS assessment identifier Publish submission deadlines / feedback return dates in VLE Submit VLE assignments Mark & annotate VLE submissions Transfer marks electronically from VLE into SRS Publish provisional marks in VLE Publish assessment analytics Track VLE submissions
  14. 14. University-wide Transformation Programme Listen to Student Voice Be Bold & Joined-up Balance Consistency & Ownership Address Dissatisfaction Embed Student Voice Empower Programme & Module Leads with Actionable Learner Analytics Empower Students & Personal Tutors with Actionable Learning Analytics Refresh Curriculum Refresh Admin Processes Wrap University Around Learner 2014
  15. 15. • Embed Student Voice • MMUnion • Investment in Reps • Training & Publicity • Internal Student Survey (ISS) • Delivered twice a year via Student Portal • Single programme & module survey personalised according to student enrolments • Questions derived from NSS • Closed questions minimised to maximise free-text feedback • ‘Grounded Theory’ style qualitative analysis to target improvements in • Technology-Enhanced Learning and Assessment & Feedback • Continuous Monitoring & Improvement (CMI) • Expectation of response to ISS, NSS, Reps built in to CMI process Systematic Continuous Improvement
  16. 16. • Data Warehouse (est. 2011) • Microsoft Business Intelligence • SRS, VLE, Submission, Attendance & Survey data • 40-50 million rows in big tables • Dashboards • Heads, Programme & Module Leads • Personal Tutors • Challenges • Data Quality & Ownership • Meeting Demand with Scarce Expertise • Verifying Accuracy of Novel Insights • Embedding in standard processes Systematic Continuous Improvement
  17. 17. • Dashboards for Heads, Programme & Module Leads • Students • Progression • Marks • Satisfaction • Comments • Action Plans Systematic Continuous Improvement
  18. 18. Data Warehouse Student Enrolments Moodle Usage Submissions & Marks Attendance Dashboard for Personal Tutors
  19. 19. University-wide Transformation Programme | Reflection Listen to Student Voice Be Bold & Joined-up Balance Consistency & Ownership Address Dissatisfaction Embed Student Voice Empower Programme & Module Leads with Actionable Learner Analytics Empower Students & Personal Tutors with Actionable Learning Analytics Refresh Curriculum Refresh Admin Processes Wrap University Around Learner
  20. 20. Enhancing the Student Experience: Transformational Change | Digital Learning Thanks for listening @thestubbs

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