National Assessment and Accreditation Council (NAAC) was established by the UGC in September 1994 at Bangalore for evaluating the performance of the Universities and Colleges in the Country. NAAC's mandate includes the task of performance evaluation, assessment and accreditation of universities and colleges in the country. Since its eastablishment, NAAC is working towards quality enhancement in Higher education. Check the slides to know more.

1. A presentation on-
How do you think NAAC is ensuring
external and internal quality at
higher education?
Presented by-
AbhishekNayan
B.Ed
School of Education
Central University of Haryana

2. What are these A B Cs?

3. Accreditating agencies
Institution wise
Program wise

4. About NAAC…..
 To organize periodic assessment and
accreditation.
 To promote quality of teaching-learning and
research.
 To stimulate self-evaluation, accountability,
autonomy, and innovations.
 To get involved in research studies,
consultancy and training programs.
 To foster stakeholder collaboration for
quality evaluation, promotion, and
sustenance.
 Academic and administrative heads
 Representatives & Specialists
 Policy-makers from the higher
education space.
General council
Executive committee

5. Criteria for assessment

6. NAAC Grading system
5 Years for institutions which
get higher grade
2 Years for rest institutes

7. HEI
Registration
IIQA
submission
SSR
submission
DVV
process
Student
satisfaction
survey
process
Inflibnet
Bibliometric
Data Feed
SSR QnM
Evaluation for
pre-
qualification
AQAR: Annual Quality Assurance Report
QnM- Quantitative metrices
IIQA : Institutional Information for Quality Assessment.
SSS: Student Satisfaction Survey
QiM- Qualitative metrices
DVV: Data Validation and verification
PTV: Peer team visit
SSR: Self study report

8. HEI Registration IIQA
submission
SSR submission DVV process
Student
satisfaction
survey process
Inflibnet
Bibliometric
Data Feed
SSR QnM
Evaluation for
pre-
qualification
IIQA : Institutional Information for Quality Assessment.
SSR: Self study report
SSS: Student Satisfaction Survey

9. HEI Registration
IIQA
submission
SSR submission DVV process
Student
satisfaction
survey process
Inflibnet
Bibliometric
Data Feed
SSR QnM
Evaluation for
pre-
qualification
DVV: Data Validation & Verification

10. HEI Registration
IIQA
submission
SSR submission DVV process
Student
satisfaction
survey process
Inflibnet
Bibliometric
Data Feed
SSR QnM
Evaluation for
pre-
qualification

11. What is quality?
There are colleges and universities which-
Run on papers only
Poor Infrastructure
Not concerned about betterment of
students, society, nation
Only aim- Profit making
 Waqt kharaab
 Career kharaab
 Zindagi kharaab

12. Broad and specific strategies for defining quality
Quality assuarance= Accountability + Improvement

13. Categories of Quality Indicators
1. Administrative Indicators
Administrative functions of an
institution.
e.g. ,
 Developing a relevant mission and
vision,
 Establishing institutional
legitimacy,
 Achieving internal/external
standards and goals,
 Procuring resources for optimal
institutional functioning
2. Student Support Indicators
3. Instructional Indicators
Availability and responsiveness of
student support services
e.g.,
 the degree to which student
complaints are adequately
addressed
Relevancy of educational content
and the competence of instructors
e.g.,
 programs and courses that
prepare students for employment
4. Student Performance
Indicators
student engagement with
curriculum, faculty, and staff,
and increases in knowledge,
skills, and abilities that lead
to gainful employment
e.g.,
 increased critical thinking
skills

14. Quality assurance system
Quality assuarance = Accountability + Improvement

15. How can be the quality in higher education
ensured?
By-
 Making higher education more relevant to social and economic needs
 Widening access to higher education
 Expanding numbers, usually in the face of decreasing unit cost
 Ensuring comparability of provision and procedures, within
and b/w institutions, including international comparisons.

16. NAAC’s approach of assessment
1. Inspection vs assessment
2. Minimum standards vs standards of excellence
3. Fault finding vs institutional improvement
9. Looking at the past vs looking to the future
5. Fragmentary vs holistic
4. Sitting above vs sitting beside
10. suspicion vs trust
8. Informal vs systematic
7. Subjective vs objective
6. Impressionistic vs data-based
11. Incompetence vs competence
12. weaknesses vs strengths

17. Why assessment?
• Need to match upto international standards
• Variation b/w international agencies in-
structure and function.
methodology,
nature of the process (mandatory or voluntary),
unit of assessment (institution or program),
outcome and policy on disclosure of the outcome (confidential or public).

18. Elements of external quality assurance
• Independent nature of the accrediting body
• Assessment based on pre-determined criteria
• Combination of self-study and peer review
• Safeguards and protocols to guide peer assessment
• Public disclosure of the outcome
• Period of validity of the assessment outcome, varying from 3 to 10 years

19. Impact of First Assessment
 Quality Sustenance  Quality Enhancement  Acting on the Assessment Report
 Role of SSR report acted a catalyst
for institutional self-improvement
 (Participation of faculty
members, administrative staff,
students, parents and alumni) =
(new initiatives)
 Has triggered many innovative
practices-
• Establishment of internal quality
assurance cells to co-ordinate the
quality initiatives.
• Use of technology in the learning
process & for administration.
 Progress with time

20. New initiatives by NAAC
1. Quality sustenance
and promotion by
sensitizing institutions to
concepts such as credit
transfer, student mobility,
mutual recognition.
2. Networking
among accredited
institutions in order to
promote exchange of
best practices.
3. State-wise analysis
of accreditation results
for policy initiatives.
5. Promoting the concept
of lead colleges and
cluster of colleges for
quality initiatives.
6. NAAC Distance
Education Council joint
venture for accreditation
of open Universities and
Correspondence courses.
7. NAAC-NCTE joint
activity for self-
appraisal and
Accreditation of Teacher
Education Institutions.
8. Post-Accreditation
Review and Quality
Sustenance in Accredited
Institutions.

21. Benefits of NAAC Accreditation

22. Suggestions and recommendations
For the overall enhancement of Higher Education Institution in
India in the near future:
To initiate awareness programme to all parents or guardian of
the students i.e. Parents and guardians should also be involved.
Regular supportive supervision to NAAC accredited colleges and
universities by a NAAC nominated team.
Assesment and accreditation should be kept independent from
political pressure. It should not work as prestige saving agency
of the government.
The approach of assessment should be little bit more strict.
(Very lenient in present condition)

23. Conclusion
Impact of NAAC
Created better understanding of Quality Assurance among the HEIs
Generated keen interest and concerns about Quality Assurance among
the stakeholders.
Helped in creation of institutional database of the accredited institutions
Encouraged the institutions to get more funds from the funding agencies
Facilitated regulatory agencies to make use of accreditation for funding
Triggered Quality Assurance activities in many of the HEIs
Activated a 'Quality Culture' among the various constituents of the
institution.

24. References
• Assessment and accreditation. http://naac.gov.in/index.php/assessment-
accreditation#accreditation
• NAAC A Decade of Dedication to Quality Assurance.
http://naac.gov.in/docs/Books/NAAC%20A%20Decade%20of%20Dedication%20to%20
Quality%20Assurance.pdf
• NAAC Accreditation for Higher Education: The Definitive Guide (2020).
https://www.creatrixcampus.com/blog/naac-accreditation
• www.naac.govt.in
• www.ugc.ac.in
• UGC (2007) “Guidelines for the Establishment and Monitoring of the Internal Quality
Assurance Cells (IQACs) in Higher Educational Institutions (HEIs) retrieved from
http://www.ugc.ac.in/oldpdf/xiplanpdf/ IQACguidelines.pdf
• Internal Quality Assurance in Universities.
https://www.slideshare.net/dvndamme/internal-quality-assurance-in-universities
• Role of National Assessment andAccreditation Council (NAAC) andIts Benefits.

25. Acknowledgements

26. 11