Key elements in successful online faculty development


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5 key elements in successful online faculty development. Large-scale.

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  • Key elements in successful online faculty development

    1. 1. Alexandra M. Pickett Associate Director SUNY Learning Network 2001, 200? And 200? recipients of the Sloan-C Award for Excellence in ALN Faculty Development 5 key elements for success Best practices from Online Faculty Development
    2. 2. Introduction This 3-hour workshop will give you the opportunity to: <ul><li>Identify the top 10 challenges you face in developing, improving, or maintaining your faculty development program. </li></ul><ul><li>Clarify achievable goals that address your faculty development program needs. </li></ul><ul><li>Understand the 5 key elements in successful faculty development program design. </li></ul><ul><li>Explore strategies, tools, and processes developed for these purposes. </li></ul>Introduction
    3. 3. Introduction <ul><ul><ul><ul><li>What models are there for online faculty development, course design, and training? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What key support roles are necessary? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What technology, tools, and approaches are necessary? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How to you insure course quality ? </li></ul></ul></ul></ul>Introduction
    4. 4. <ul><li>SLN Online Faculty Development: </li></ul><ul><ul><li>Consistent quality - effective practices. </li></ul></ul><ul><ul><li>Large scale and unique vantage point. </li></ul></ul><ul><ul><li>Opportunity to influence and share best practices across the design of all courses. </li></ul></ul><ul><ul><li>Research. </li></ul></ul><ul><ul><li>SLN student satisfaction surveys: the most significant contributing factor to student satisfaction and reported learning is student/teacher interaction. Second is student to student interaction. </li></ul></ul>SLN Background SLN Background
    5. 5. SLN Background State University of New York <ul><li>The single largest public university in the nation </li></ul><ul><li>400,000 students </li></ul><ul><li>30,000 + faculty </li></ul><ul><li>64 Campuses </li></ul><ul><ul><li>4 University Centers </li></ul></ul><ul><ul><li>5 Specialized Colleges </li></ul></ul><ul><ul><li>2 Health Science Centers </li></ul></ul><ul><ul><li>13 Arts & Sciences Colleges </li></ul></ul><ul><ul><li>5 Colleges of Technology </li></ul></ul><ul><ul><li>30 Community Colleges </li></ul></ul>
    6. 6. SLN Background Benefits of SLN ! <ul><li>Faculty Development and Training </li></ul><ul><li>Faculty Training Materials </li></ul><ul><li>Course Development Process </li></ul><ul><li>Instructional Design & Support Team – best practices </li></ul><ul><li>Campus-based MIDs – for ongoing local Faculty Support </li></ul><ul><li>Research/Data Collection/Analysis </li></ul><ul><li>Campus-based Academic Coordinator liaison </li></ul><ul><li>Policy Development </li></ul><ul><li>Marketing & Promotional Activities </li></ul><ul><li>Technical Infrastructure (Servers/Telecommunications) </li></ul><ul><li>Technical Support/7 x 24 Operational Support </li></ul><ul><li>HelpDesk/7 days a week </li></ul><ul><li>Central Inquiry Response Capacity </li></ul><ul><li>Common Student Registration Process </li></ul><ul><li>SUNY DL Web site </li></ul><ul><li>Assisting Registrars </li></ul>SLN - has built a University System-wide ALN Visit:
    7. 7. SLN Background <ul><li>Academic Authority </li></ul><ul><ul><li>Offer Courses </li></ul></ul><ul><ul><li>Grant Degree </li></ul></ul><ul><ul><li>Select Faculty </li></ul></ul><ul><ul><li>Academic Review </li></ul></ul><ul><li>Standard Student Services </li></ul><ul><ul><li>Enrollment Management </li></ul></ul><ul><ul><li>Financial Aid </li></ul></ul><ul><ul><li>Advisement </li></ul></ul><ul><li>Receive and Manage Revenue </li></ul><ul><ul><li>Tuition, State Aid, Charge Backs, etc. </li></ul></ul>SLN Campus Responsibilities
    8. 8. SLN Background Growth in Online Courses
    9. 9. SLN Background Growth in Online Degree Programs & Certificates
    10. 10. SLN Background Growth in Enrollments
    11. 11. SLN Background <ul><li>2005 – 2006 academic year: </li></ul><ul><ul><li>#s represent 90% of all SUNY’s totally online courses. </li></ul></ul><ul><ul><li>Services $47m in tuition (est.). </li></ul></ul><ul><ul><li>Consistently - 90+% student and faculty satisfaction. </li></ul></ul><ul><ul><li>Community Colleges account for 67% of student enrollments. </li></ul></ul>SLN Today. . . ! <ul><ul><li>SLN was </li></ul></ul><ul><ul><li>referenced </li></ul></ul><ul><ul><li>in testimony </li></ul></ul><ul><ul><li>to the Kerrey Commission </li></ul></ul><ul><ul><li>in Congress </li></ul></ul><ul><ul><li>as the </li></ul></ul><ul><ul><li>2nd largest </li></ul></ul><ul><ul><li>ALN in the </li></ul></ul><ul><ul><li>country. </li></ul></ul>
    12. 12. SLN Awards 2000 EDUCAUSE Award for Systemic Progress in Teaching and Learning 2001 Sloan-C award for Excellence in ALN Faculty Development 2002 Sloan-C award for Excellence in Institution-Wide ALN Programming 2003 Sloan-C Award for Excellence in Online Teaching 2006 USDLA 21st Century Best Practice Award - Online Technology - Higher Education SLN Awards
    13. 13. ! SLN’s 5 key elements SLN’s 5 key elements What I have learned from working with over 3000 SUNY faculty, from 40+ SUNY institutions, and thousands of students since 1994. Model : Rapid Scale: This required that we develop a consistently applied and thoughtful faculty development process. Support : Large numbers: Successful online courses have effective designs and effective/prepared instructors. = Instructional designers, HD, templates. Approaches : Our philosophy: The pedagogy dog wags the technology tail NOT the other way around. Evaluation : Program evaluation and continuous improvements: Iterate! Best practices: what is working, why, what needs to be improved? Quality : Requires a comprehensive approach to training, support, resources, best practices, exemplars, community of practice, template/standards, formal course review/rubric. 1. 2. 3. 4. 5.
    14. 14. Key Elements <ul><li>Peer lead trainers. </li></ul><ul><li>Interdisciplinary cohorts of faculty to build community of practice. </li></ul><ul><li>Access to experienced faculty, opportunities for inter/intra disciplinary networking, peer support/training. </li></ul><ul><li>Online course + f2f training + individual ID support. </li></ul><ul><li>Templates and wizard. </li></ul><ul><li>Exemplar courses for observation. </li></ul><ul><li>Training for returning faculty to improve course and teaching – community: to collect best practices and share research results. </li></ul>SLN Faculty Development, Course Design, Training. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality
    15. 16. Key Elements <ul><li>Individual instructional design support - SLN MIDs </li></ul><ul><li>Technical HelpDesk support. </li></ul><ul><li>Resources and support in a variety of media. </li></ul><ul><li>Academic Coordinator community </li></ul>SLN Support. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality
    16. 17. Key Elements <ul><li>Communicate and be honest. Ask what others think. Ask for help. </li></ul><ul><li>Do what you say. Say what you do. </li></ul><ul><li>Robust, reliable, stable network & technology. </li></ul><ul><li>Faculty-driven course design-- pedagogy not imposed by the CMS application or the instructional designer. </li></ul><ul><li>Faculty must develop the course themselves. </li></ul><ul><li>Opportunities for participation in online courses or discussion. </li></ul><ul><li>Observation of live online courses. </li></ul>SLN Technology, tools, & approaches. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality
    17. 18. Key Elements <ul><li>Commit to the process. In a systematic regular way ask what is working and what can be improved? Use that info. </li></ul><ul><li>Observe, research, collect, and share best practices. </li></ul><ul><li>Longitudinal, systematic data collection and analysis --Nationally recognized scholarly work to back us up. </li></ul><ul><li>SLN teaching survey </li></ul>Evaluation & Continuous Improvement . . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality
    18. 19. Key Elements <ul><li>Inform and influence course quality. </li></ul><ul><li>Wizard to scaffold faculty with an effective quick start course design. </li></ul><ul><li>Course templates/standards that makes technology and instructional design transparent. </li></ul><ul><li>Opportunities for reflection, evaluation, and revision. </li></ul><ul><li>Formal instructional design course reviews. </li></ul><ul><li>Training. </li></ul>Course Quality. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality
    19. 20. ? Any questions ? Any questions
    20. 21. Thank you! Thank you! Alexandra M. Pickett [email_address]