The document outlines a transformation initiative at a large multi-campus university aimed at enhancing the student learning experience through better integration of learning technologies and systems, particularly using Kaltura for video management. It discusses the importance of personalizing learning and improving course organization based on feedback from students and staff, with strategies to improve satisfaction, retention, and overall success. The implementation of Kaltura is expected to streamline video resources and enhance engagement for both students and lecturers.

1. Enhancing the Student Learning
Experience with Kaltura
London | Mar 2013
Professor Mark Stubbs
Head of Learning & Research Technologies
m.stubbs@mmu.ac.uk http://twitter.com/thestubbs
http://slideshare.net/markstubbs
Monday, March 18, 2013

2. Context | an interesting place to work!
• Large, popular, multi-campus university
– 36,000+ students | 1,000+ courses | consolidating from 7 sites
• Pursuing an ambitious transformation initiative
– New Buildings, New Curriculum, New Admin Processes & Systems,
New Learning & Mobile Tech, New Quality Processes…

3. Interconnected & important to get right!
League table rankings
A
Marketing &
Recruitment Reputation
Processes
C
B
Learning, Teaching, Assessment
Student Intake Student Retention
& Personal Development
(Aspirations, Attitude Success &
Processes, Facilities
& Abilities) Satisfaction
& Resources
Resource allocation
All Year Numbers
A Recruit to target B Improve satisfaction, retention & success C Inform decision-makers

4. Understanding how best to make a difference
Careful diagnosis of (diverse) learning experiences
• Recurrent messages
– Focus groups: consistent, easy to find info
– NSS analysis: course organisation determining Q22
– Mobile surveys: deadlines, timetables… (m-admin)
• Great (and not-so great) expectations
– “engaging, well-organised courses”
– “tutors who know me”

5. Coordinating our response
B Improve satisfaction, retention & success
Simplify Great Great Great
Unwieldy Online Experience Learning Spaces Teaching
Curriculum (Seamless, personalised)

6. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Engaging our learners: Core+ DVLE model
Learning technologies not isolated :
interaction with personal and
administrative systems and underlying
infrastructure are major determinants
of the quality of the overall experience
Recognised: watch & learn how staff
use tech
Recommended: staff set up & we train
to integrate
Arranged: we set up & train staff to
use
Core: we set up & train staff & tell
students it’ll be a consistent front door
http://lrt.mmu.ac.uk/ltreview

7. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Wrapping the institution around the learner
megamashup
mws
7

8. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Wrapping the institution around the learner
Student ID
Timetable
Sync to
personal
device
8

9. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Wrapping the institution around the learner
Student ID (+ Module code)
Hand-in dates / extensions / marks
Personalised submission sheet
9

10. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Wrapping the institution around the learner
Module code
Resource list
Relevant resource
10

11. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Wrapping the institution around the learner
Module code
Past exam papers
Past exam paper
11

12. This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence
Behind the scenes, making it all work …
• Consistent tagging (so relevant data can be aggregated)
• Web services (to power the aggregation)
• Moodle block (to present personalised information)
– Every Moodle course area set up as Code_AcYear_Occurrence
– We know the Moodle authenticated user & course area id so we have
everything we need to query systems for relevant content…
UserID Code AcYear Occurrence
Announcements X X X X
Timetable X X X X
Deadlines X X X X
Reading list X X
Past papers X
12

13. Phase 2: build on Moodle’s success
inspire
research video ?
extend e-submission
train
e-portfolio
upgrade
1.9 2.4

14. Our video requirements
Cost effective, scalable solution to
• Replace our ageing Apple Podcast server
– Simple upload, transcoding, storage, RSS & playback
• Integrate with Moodle 1.9 and 2.4
– Simple upload & playback, ideally with auto-tagging
• Deliver multi-platform playback
– Every flavour of form factor & operating system
• Fit with our Core+ VLE architecture & philosophy
– Extensive open APIs, ideally access to source code
... from people who’d strengthen our group of strategic partners
?
=

15. Extending our Core+ VLE with Kaltura video
Authenticate
& Authorise
Upload/play Upload/showcase/search
from moodle from mmutube
(Kaltura plugin) (KMS)
Configure & Analyse
Transcoding/Storage
Play from mobile (KMC)
(Kaltura API)

16. MMU’s implementation (so far!)
KMC cloud, KMS on-premise + Moodle 1.9 & 2.x plugins
• Evaluation; Contract negotiated & signed
2012Q3
• Mentored KMC/KMS configuration &
2012Q4 Moodle 1.9 customisation & testing
• Moodle 1.9 live, Apple Emergency Migration
2013Q1 & Moodle 2.4 customisation & testing

17. Moodle 1.9 block | video course tools
Add a video resource
Or a video presentation
Or create a video assignment
“We have a video
submission running in
the business school!
Students love it!
Lecturers love it! …”

18. Moodle 1.9 plugin | auto-tagged uploads

19. Moodle 1.9 block | iTunes subscription
“Stop me & play KMC
one” YUI widget
auto-scrolls
through
thumbnails Custom
web
service
RSS feed
prefixed by itpc://
launches
iTunes
subscription

20. KMC config | upload once, use many
Authenticate
& Authorise
Upload/play Upload/showcase/search
from moodle from mmutube
(Kaltura plugin) (KMS)
MediaSpace
+ private << default for uploads
+ site
Transcoding/Storage + galleries
(KMC) + Public
+ MMU-only
+ MMU-campus

21. Kaltura KMS | mmutube.mmu.ac.uk
AD-auth and 3 Galleries: Public, MMU-only, MMU-campus

22. KMC API | Apple Emergency Migration
Major failure out of warranty
Emergency hard disk repair
Short window to extract 3+ years’ videos
RSS search videos by user
KMC
Custom
web
service Upload, set author, title,
tag & transcode
1,700+ video transferred in 2 days: each now available in
Moodle & mmutube for relevant tutor under “My Content”

23. Kaltura KMC | Analytics
2,100+ videos so far, 300 played 934 times in last 30 days

24. Moodle 2.4 package | Impressive!
Integrates with Moodle 2.4
repository
Includes screen recording
& usage stats
We’ve fixed & customised 2.3 code (to add auto-tagging)
Testing starts this month
Planning to contribute our code changes

25. Making a difference with Kaltura
B Improve satisfaction, retention & success
Simplify Great Great Great
Unwieldy Online Experience Learning Spaces Teaching
Curriculum (Seamless, personalised)