SlideShare a Scribd company logo
1 of 29
Download to read offline
future experience
Multichannel interfaces
What kind of approach?
Experience has changed
A new ecosystem
A new behavior
A new complexity
An important insight
two answer
responsive adaptive
The future
universal design
An emergent way of thinking
universal design
three relevant design trend
1/ Simplified content and task based touchable UI
2/ Simplified form factor
3/ New design languages
Thanks for you time

More Related Content

Viewers also liked

Presentazione Nuova Sketchin
Presentazione Nuova SketchinPresentazione Nuova Sketchin
Presentazione Nuova Sketchin
Sketchin
 
Digital payments
Digital paymentsDigital payments
Digital payments
Sella
 

Viewers also liked (19)

Lean prototyping al servizio del designer
Lean prototyping al servizio del designerLean prototyping al servizio del designer
Lean prototyping al servizio del designer
 
Usability e Redesign: caso LuminalPark
Usability e Redesign: caso LuminalParkUsability e Redesign: caso LuminalPark
Usability e Redesign: caso LuminalPark
 
The digital enterprise wave
The digital enterprise waveThe digital enterprise wave
The digital enterprise wave
 
Presentazione Nuova Sketchin
Presentazione Nuova SketchinPresentazione Nuova Sketchin
Presentazione Nuova Sketchin
 
Simply Publisher 14 Angela Barison H-ART
Simply Publisher 14 Angela Barison H-ARTSimply Publisher 14 Angela Barison H-ART
Simply Publisher 14 Angela Barison H-ART
 
L'opportunità di progettare per l'esperienza
L'opportunità di progettare per l'esperienzaL'opportunità di progettare per l'esperienza
L'opportunità di progettare per l'esperienza
 
Digital payments
Digital paymentsDigital payments
Digital payments
 
Introduction of the Agile Digital Enterprise Framework
Introduction of the Agile Digital Enterprise FrameworkIntroduction of the Agile Digital Enterprise Framework
Introduction of the Agile Digital Enterprise Framework
 
From Framing the Mindset to Distributing Digital Patterns
From Framing the Mindset to Distributing Digital PatternsFrom Framing the Mindset to Distributing Digital Patterns
From Framing the Mindset to Distributing Digital Patterns
 
UXCON16 / Technology is the Answer. What is the Question? / Fabio Troiani
UXCON16 / Technology is the Answer. What is the Question? / Fabio TroianiUXCON16 / Technology is the Answer. What is the Question? / Fabio Troiani
UXCON16 / Technology is the Answer. What is the Question? / Fabio Troiani
 
User Experience ROI
User Experience ROIUser Experience ROI
User Experience ROI
 
UXCON16 / Change Management: success has to do with people / Roberto Quaglia
UXCON16 / Change Management: success has to do with people / Roberto QuagliaUXCON16 / Change Management: success has to do with people / Roberto Quaglia
UXCON16 / Change Management: success has to do with people / Roberto Quaglia
 
Change: business & design strategy
Change: business & design strategyChange: business & design strategy
Change: business & design strategy
 
Organisational principles for digital collaboration - keynote at Enterprise 2...
Organisational principles for digital collaboration - keynote at Enterprise 2...Organisational principles for digital collaboration - keynote at Enterprise 2...
Organisational principles for digital collaboration - keynote at Enterprise 2...
 
UXCON16 / Contextualising everyday finance for a happy wellbeing / Daniel Gusev
UXCON16 / Contextualising everyday finance for a happy wellbeing / Daniel GusevUXCON16 / Contextualising everyday finance for a happy wellbeing / Daniel Gusev
UXCON16 / Contextualising everyday finance for a happy wellbeing / Daniel Gusev
 
UXCON16 / AR in Industry 4.0 / Mauro Rubin + Carla Conca
UXCON16 / AR in Industry 4.0 / Mauro Rubin + Carla ConcaUXCON16 / AR in Industry 4.0 / Mauro Rubin + Carla Conca
UXCON16 / AR in Industry 4.0 / Mauro Rubin + Carla Conca
 
How To Create Banking And Insurance Websites That Dont Suck
How To Create Banking And Insurance Websites That Dont SuckHow To Create Banking And Insurance Websites That Dont Suck
How To Create Banking And Insurance Websites That Dont Suck
 
UXCON16 / From User Experience to Human Experience (with the help of AI) / Hu...
UXCON16 / From User Experience to Human Experience (with the help of AI) / Hu...UXCON16 / From User Experience to Human Experience (with the help of AI) / Hu...
UXCON16 / From User Experience to Human Experience (with the help of AI) / Hu...
 
Experience Design Workshop - Roma, 13 novembre
Experience Design Workshop - Roma, 13 novembreExperience Design Workshop - Roma, 13 novembre
Experience Design Workshop - Roma, 13 novembre
 

More from Luca Mascaro

Lean Experience Design
Lean Experience DesignLean Experience Design
Lean Experience Design
Luca Mascaro
 
Il design digitale cambia
Il design digitale cambia Il design digitale cambia
Il design digitale cambia
Luca Mascaro
 
Evolutive experience design
Evolutive experience designEvolutive experience design
Evolutive experience design
Luca Mascaro
 

More from Luca Mascaro (20)

Newspapers are dead, long live the content
Newspapers are dead, long live the contentNewspapers are dead, long live the content
Newspapers are dead, long live the content
 
Evolutive experience design, or the survival of the fittest
Evolutive experience design, or the survival of the fittestEvolutive experience design, or the survival of the fittest
Evolutive experience design, or the survival of the fittest
 
Design leadership and experience management
Design leadership and experience managementDesign leadership and experience management
Design leadership and experience management
 
Introduzione ux
Introduzione uxIntroduzione ux
Introduzione ux
 
Lean Experience Design
Lean Experience DesignLean Experience Design
Lean Experience Design
 
Peoples and services tales
Peoples and services talesPeoples and services tales
Peoples and services tales
 
Experience change
Experience changeExperience change
Experience change
 
UX laws - How to design a great user experience
UX laws - How to design a great user experienceUX laws - How to design a great user experience
UX laws - How to design a great user experience
 
Me, myself and I: a dream tracking tale
Me, myself and I: a dream tracking taleMe, myself and I: a dream tracking tale
Me, myself and I: a dream tracking tale
 
Governare l'evoluzione del software analizzandone l'esperienza d'uso
Governare l'evoluzione del software analizzandone l'esperienza d'usoGovernare l'evoluzione del software analizzandone l'esperienza d'uso
Governare l'evoluzione del software analizzandone l'esperienza d'uso
 
Il futuro dell'esperienza d'uso in wordpress
Il futuro dell'esperienza d'uso in wordpressIl futuro dell'esperienza d'uso in wordpress
Il futuro dell'esperienza d'uso in wordpress
 
Reinventing experience, dall'artefatto al servizio nuove prospettive sull'esp...
Reinventing experience, dall'artefatto al servizio nuove prospettive sull'esp...Reinventing experience, dall'artefatto al servizio nuove prospettive sull'esp...
Reinventing experience, dall'artefatto al servizio nuove prospettive sull'esp...
 
evolutive design e design by code
evolutive design e design by codeevolutive design e design by code
evolutive design e design by code
 
Il design digitale cambia
Il design digitale cambia Il design digitale cambia
Il design digitale cambia
 
Progetto impresa giovane
 Progetto impresa giovane Progetto impresa giovane
Progetto impresa giovane
 
Evolutive experience design
Evolutive experience designEvolutive experience design
Evolutive experience design
 
Creare strumenti, pensare esperienze
Creare strumenti, pensare esperienzeCreare strumenti, pensare esperienze
Creare strumenti, pensare esperienze
 
Benefici e ritorno di investimento dell' experience design
Benefici e ritorno di investimento dell' experience designBenefici e ritorno di investimento dell' experience design
Benefici e ritorno di investimento dell' experience design
 
Evolutive experience design
Evolutive experience designEvolutive experience design
Evolutive experience design
 
L'esperienza di un mondo che ti segue
L'esperienza di un mondo che ti segueL'esperienza di un mondo che ti segue
L'esperienza di un mondo che ti segue
 

Recently uploaded

➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men 🔝Kolkata🔝 Escorts...
➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men  🔝Kolkata🔝   Escorts...➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men  🔝Kolkata🔝   Escorts...
➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men 🔝Kolkata🔝 Escorts...
amitlee9823
 
Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...
Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...
Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...
amitlee9823
 
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
amitlee9823
 
Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )
Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )
Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )
gajnagarg
 
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...
Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...
Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...
gajnagarg
 
Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)
amitlee9823
 
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 

Recently uploaded (20)

➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men 🔝Kolkata🔝 Escorts...
➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men  🔝Kolkata🔝   Escorts...➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men  🔝Kolkata🔝   Escorts...
➥🔝 7737669865 🔝▻ Kolkata Call-girls in Women Seeking Men 🔝Kolkata🔝 Escorts...
 
💫✅jodhpur 24×7 BEST GENUINE PERSON LOW PRICE CALL GIRL SERVICE FULL SATISFACT...
💫✅jodhpur 24×7 BEST GENUINE PERSON LOW PRICE CALL GIRL SERVICE FULL SATISFACT...💫✅jodhpur 24×7 BEST GENUINE PERSON LOW PRICE CALL GIRL SERVICE FULL SATISFACT...
💫✅jodhpur 24×7 BEST GENUINE PERSON LOW PRICE CALL GIRL SERVICE FULL SATISFACT...
 
The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024
 
call girls in Vasundhra (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Vasundhra (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...call girls in Vasundhra (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Vasundhra (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
 
Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...
Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...
Jigani Call Girls Service: 🍓 7737669865 🍓 High Profile Model Escorts | Bangal...
 
❤Personal Whatsapp Number 8617697112 Samba Call Girls 💦✅.
❤Personal Whatsapp Number 8617697112 Samba Call Girls 💦✅.❤Personal Whatsapp Number 8617697112 Samba Call Girls 💦✅.
❤Personal Whatsapp Number 8617697112 Samba Call Girls 💦✅.
 
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
 
Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )
Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )
Just Call Vip call girls diu Escorts ☎️9352988975 Two shot with one girl (diu )
 
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
 
Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...
Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...
Just Call Vip call girls Etawah Escorts ☎️9352988975 Two shot with one girl (...
 
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
 
Sweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxSweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptx
 
call girls in Vaishali (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝✔️✔️
call girls in Vaishali (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝✔️✔️call girls in Vaishali (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝✔️✔️
call girls in Vaishali (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝✔️✔️
 
Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Nagavara ☎ 7737669865☎ Book Your One night Stand (Bangalore)
 
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
 
Jordan_Amanda_DMBS202404_PB1_2024-04.pdf
Jordan_Amanda_DMBS202404_PB1_2024-04.pdfJordan_Amanda_DMBS202404_PB1_2024-04.pdf
Jordan_Amanda_DMBS202404_PB1_2024-04.pdf
 
8377087607, Door Step Call Girls In Majnu Ka Tilla (Delhi) 24/7 Available
8377087607, Door Step Call Girls In Majnu Ka Tilla (Delhi) 24/7 Available8377087607, Door Step Call Girls In Majnu Ka Tilla (Delhi) 24/7 Available
8377087607, Door Step Call Girls In Majnu Ka Tilla (Delhi) 24/7 Available
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Hire 💕 8617697112 Meerut Call Girls Service Call Girls Agency
Hire 💕 8617697112 Meerut Call Girls Service Call Girls AgencyHire 💕 8617697112 Meerut Call Girls Service Call Girls Agency
Hire 💕 8617697112 Meerut Call Girls Service Call Girls Agency
 

Multichannel interfaces: what kind of approach?