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LinkedIn on LinkedIn:
Shaping the Future of Talent Acquisition

Brendan Browne

Shannon Benjamin

Director, Global Talent Acquisition

Director , Sales & International TA
Storytime…

#intalent
The World of Recruiting…Across Most Companies







Data availability and transparency has changed everything
We know more about talent & candidates than ever before
No one has fully maximized the value of the data and created massive
recruiting leverage
Low value order takers prevail
Recruiting is not run like a business & getting a job in recruiting is „easy‟
#intalent
#intalent
I am going to nail this
presentation…I am going
to revolutionize recruiting

2010
#intalent
2010
#intalent
Data Driven Predictive Recruiting

-Predictive

-Connection graph

-Predictive
Research
-Org Mapping
-Recruitment
Insights

-Othello
-ID Fast Risers
-Referral Engine

candidate
engagement
plan created
and executed
-Massive
leverage
realized

2010
#intalent
The Way We Will Change the Game

“I skate to where the puck is going to be, not
where it has been.”

2010
#intalent
Enough vision…we need engineers!!!!

#intalent
The Opportunity

The recruiting organization who figures out how to extract
the value of the web‟s people data and how to then build
a recruiting team model to operationalize this @ scale
will define the future of talent acquisition.

#intalent
#intalent
Using Data to Set Expectations…
Keywords: "Data Center" OR "Datacenter"
Location Within 50 Miles
Industry: Internet
Seniority: Manager
Interested In: Potential Employees
Company Size: 501-1,000 OR 1,001-5,000 OR
5,001-10,000, OR 10,000+
Years of Experience: 6 to 10 years OR More than 10 years
Years in Position: 3-5 years OR 6-10 years
Company Type: Public Company
Language: English
Recommendations: 3-4 OR 5-10 OR 11-20 OR >20

#intalent
Search Results
 Initial Search = 7

 Remove Recommendation = 19

 Remove Years in Position = 71

 Remove Company Type = 82

 Remove Company Size = 126

#intalent
Data Center Operation
Manager
Current LinkedIn
Previous Google

#intalent
Progress but…
NOT A PLATFORM & NOT SCALABLE

#intalent
Identifying Candidates Is Not the Challenge

#intalent
Data for Supply & Demand
Total Talent Pool

479,489

#intalent
The Where:
Big Markets vs. Hidden Gems

(based on LinkedIn recruiter contact Feb-Aug 2012)

#intalent
More progress but…
NOT THE PLATFORM
Addressable Market
The size of the talent pool that has the capabilities &
experiences to meet your business‟s talent requirement.

#intalent
Operationalizing the addressable
market is the challenge

#intalent
#intalent
Addressable Market End-to-End Process

Identify
characteristics of
internal groups

Define
characteristics
of AM

Build
AM

Refine
& review
AM

Go or
no go?

1-5 days for smaller markets, 1-2 weeks for larger markets

Segment
& Prioritize
AM

1:1 approach
1:Many approach
Do nothing
1-2 weeks

#intalent
Data at Every Step:
Start by taking stock of the talent already in your organization
iOS Development

25

Objective C

20

Node.js

16

Android SDK

15

Internal Talent
Mobile UX

8

#intalent
Data at Every Step:
What are the characteristics of developers in the team today?

 Software engineers
 Experienced in
MySQL, Hadoop, or NoSQL
Internal Talent

 Likely have worked at
xyzCo, or Acme Software
Corp
 From CMU, Berkely, UIUC
#intalent
Data at Every Step:
Define and Refine Target with Leaders

Company

Company
Size

Industry
Connections

Function
Occupation
Title

Group
Federation

Seniority

Geo

Group
Membership

#intalent
So what?
Can you answer
questions like this?
#intalent
In Sales and Marketing
High

Nurture

“Red Carpet”

Build
Awareness

Tele-Sales

Size of Prize
How Big?

Low

High

Temperature
How Likely?
#intalent
In Recruiting
High

Nurture
Quality
Who has
expertise we
need?

“Red Carpet”

1: Many

1:1

Build
Awareness
1: Many

Outreach
1: Many

Low

High

Temperature
Which prospects are most likely engage?
#intalent
1:1, Red Carpet – Highest Priority

Hyper personalized – relationships, insights

#intalent
1:Many – Next Priority
Followers are…
Engaged

Focused

Promoters

71%

80%

61%

are interested in
opportunities

follow up to 6
companies

will promote your
brand

Leverage the Opportunity
#intalent
Follower Ecosystem – Our Content Channel
Add Warmth with Targeted Status Updates, Content Shares

#intalent
1:Many – Leveraging Media

Picture Yourself at xyzCo

Eric Robertson
Product Manager at xyzCo

#intalent
How are we applying the Method?

#intalent
Pilot: 2,000 Systems Infrastructure Engineers
High
1207

699

Nurture
1: Many

Quality

“Red Carpet”
1:1

Build
Awareness
1:Many

Outreach
1:Many

Who has expertise
we need?

58

Low

34

High

Temperature
Which prospects are most likely engage?
#intalent
Early Returns From the Pilot
Targeted updates

#intalent
Follower Trend
Oct 1 2013: Total Followers

1st Degree Connections of Total Followers

534,675

276,314,657

10x more likely to share content
#intalent
Future, are we there yet? Getting closer…

#intalent
We‟ll know we‟ve operationalized when get to After…
Before

After

Reactive Recruiting Model

Planful and Prioritized Co-signors

Keyword Searching Jockey

Search Once and Manage

Prioritize the Top of List

Prioritize High Fit & Affinity

Cold Outreach

Tailored Outreach

See Activity

See Activity

Market Intel Dispersed

Market Intel Mastered
#intalent
Shift in Mindset Must Happen

New Role:
Talent Market Strategist

Use the
Framework

Social
Recruiting

Create
Engagement

#intalent
#intalent
Three To Dos:
 Understand the world has changed

 Test drive addressable market & segmentation
on one of your critical Talent Pools

 By Jan 1st walk into your exec‟s office with a
Segmented and Prioritized addressable market

#intalent
This is OUR opportunity as TA leaders
It‟s a choice!
LinkedIn on LinkedIn: Shaping the Future of Talent Acquisition | Talent Connect Vegas 2013

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LinkedIn on LinkedIn: Shaping the Future of Talent Acquisition | Talent Connect Vegas 2013

  • 1. LinkedIn on LinkedIn: Shaping the Future of Talent Acquisition Brendan Browne Shannon Benjamin Director, Global Talent Acquisition Director , Sales & International TA
  • 3. The World of Recruiting…Across Most Companies      Data availability and transparency has changed everything We know more about talent & candidates than ever before No one has fully maximized the value of the data and created massive recruiting leverage Low value order takers prevail Recruiting is not run like a business & getting a job in recruiting is „easy‟ #intalent
  • 5. I am going to nail this presentation…I am going to revolutionize recruiting 2010 #intalent
  • 7. Data Driven Predictive Recruiting -Predictive -Connection graph -Predictive Research -Org Mapping -Recruitment Insights -Othello -ID Fast Risers -Referral Engine candidate engagement plan created and executed -Massive leverage realized 2010 #intalent
  • 8. The Way We Will Change the Game “I skate to where the puck is going to be, not where it has been.” 2010 #intalent
  • 9. Enough vision…we need engineers!!!! #intalent
  • 10. The Opportunity The recruiting organization who figures out how to extract the value of the web‟s people data and how to then build a recruiting team model to operationalize this @ scale will define the future of talent acquisition. #intalent
  • 12. Using Data to Set Expectations… Keywords: "Data Center" OR "Datacenter" Location Within 50 Miles Industry: Internet Seniority: Manager Interested In: Potential Employees Company Size: 501-1,000 OR 1,001-5,000 OR 5,001-10,000, OR 10,000+ Years of Experience: 6 to 10 years OR More than 10 years Years in Position: 3-5 years OR 6-10 years Company Type: Public Company Language: English Recommendations: 3-4 OR 5-10 OR 11-20 OR >20 #intalent
  • 13. Search Results  Initial Search = 7  Remove Recommendation = 19  Remove Years in Position = 71  Remove Company Type = 82  Remove Company Size = 126 #intalent
  • 14. Data Center Operation Manager Current LinkedIn Previous Google #intalent
  • 15. Progress but… NOT A PLATFORM & NOT SCALABLE #intalent
  • 16. Identifying Candidates Is Not the Challenge #intalent
  • 17. Data for Supply & Demand Total Talent Pool 479,489 #intalent
  • 18. The Where: Big Markets vs. Hidden Gems (based on LinkedIn recruiter contact Feb-Aug 2012) #intalent
  • 19. More progress but… NOT THE PLATFORM
  • 20. Addressable Market The size of the talent pool that has the capabilities & experiences to meet your business‟s talent requirement. #intalent
  • 21. Operationalizing the addressable market is the challenge #intalent
  • 23. Addressable Market End-to-End Process Identify characteristics of internal groups Define characteristics of AM Build AM Refine & review AM Go or no go? 1-5 days for smaller markets, 1-2 weeks for larger markets Segment & Prioritize AM 1:1 approach 1:Many approach Do nothing 1-2 weeks #intalent
  • 24. Data at Every Step: Start by taking stock of the talent already in your organization iOS Development 25 Objective C 20 Node.js 16 Android SDK 15 Internal Talent Mobile UX 8 #intalent
  • 25. Data at Every Step: What are the characteristics of developers in the team today?  Software engineers  Experienced in MySQL, Hadoop, or NoSQL Internal Talent  Likely have worked at xyzCo, or Acme Software Corp  From CMU, Berkely, UIUC #intalent
  • 26. Data at Every Step: Define and Refine Target with Leaders Company Company Size Industry Connections Function Occupation Title Group Federation Seniority Geo Group Membership #intalent
  • 30. In Sales and Marketing High Nurture “Red Carpet” Build Awareness Tele-Sales Size of Prize How Big? Low High Temperature How Likely? #intalent
  • 31. In Recruiting High Nurture Quality Who has expertise we need? “Red Carpet” 1: Many 1:1 Build Awareness 1: Many Outreach 1: Many Low High Temperature Which prospects are most likely engage? #intalent
  • 32. 1:1, Red Carpet – Highest Priority Hyper personalized – relationships, insights #intalent
  • 33. 1:Many – Next Priority Followers are… Engaged Focused Promoters 71% 80% 61% are interested in opportunities follow up to 6 companies will promote your brand Leverage the Opportunity #intalent
  • 34. Follower Ecosystem – Our Content Channel Add Warmth with Targeted Status Updates, Content Shares #intalent
  • 35. 1:Many – Leveraging Media Picture Yourself at xyzCo Eric Robertson Product Manager at xyzCo #intalent
  • 36. How are we applying the Method? #intalent
  • 37. Pilot: 2,000 Systems Infrastructure Engineers High 1207 699 Nurture 1: Many Quality “Red Carpet” 1:1 Build Awareness 1:Many Outreach 1:Many Who has expertise we need? 58 Low 34 High Temperature Which prospects are most likely engage? #intalent
  • 38. Early Returns From the Pilot Targeted updates #intalent
  • 39. Follower Trend Oct 1 2013: Total Followers 1st Degree Connections of Total Followers 534,675 276,314,657 10x more likely to share content #intalent
  • 40. Future, are we there yet? Getting closer… #intalent
  • 41. We‟ll know we‟ve operationalized when get to After… Before After Reactive Recruiting Model Planful and Prioritized Co-signors Keyword Searching Jockey Search Once and Manage Prioritize the Top of List Prioritize High Fit & Affinity Cold Outreach Tailored Outreach See Activity See Activity Market Intel Dispersed Market Intel Mastered #intalent
  • 42. Shift in Mindset Must Happen New Role: Talent Market Strategist Use the Framework Social Recruiting Create Engagement #intalent
  • 44. Three To Dos:  Understand the world has changed  Test drive addressable market & segmentation on one of your critical Talent Pools  By Jan 1st walk into your exec‟s office with a Segmented and Prioritized addressable market #intalent
  • 45. This is OUR opportunity as TA leaders