0
where does success come from?

kate matsudaira
amazing
you

you
... imagine
Do they put in more effort?
Are they more knowledgeable?
What do they have that you don’t?
It’s not what you do, it’s how you do it.
Have you ever worked hard on something,
yet didn’t get the recognition you deserved?
praise isn’t always
proportional to effort

image source: http://rebeccathomee.files.forme.se/2013/08/tumblr-m41kp4bgdt1rs...
how do you measure performance?
Hours?

Documentation
Collaboration
Mentoring

Lines of code?
Bugs? Tests?
Features?

Qual...
The better you are, the less people know.
teams without
managers

image source: http://www.flickr.com/photos/discutant/1683117046/sizes/o/
someone still
has to lead

image source: http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through...
what is
leadership?

image source: http://i206.photobucket.com/albums/bb188/suznf/leadershipNotLikership.jpg
lost his job
ran for state
legislature
again and lost

ran for state
legislature and
lost

started a business
... it faile...
Leadership is a decision, not a position.
power

image source:http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
sources of power
formal

• position
• reward
• information
• punishment

source: http://www.ccl.org/leadership/pdf/researc...
3 types

of informal power

1. Charisma
2. Expert
3. Relationship
the power of
charisma

image source: http://www.groonk.net/
the power of
expertise

image source: http://www.social-science.co.uk/research/
the power of
relationships

image source: http://25.media.tumblr.com/tumblr_l5nbr6r9X51qzelhwo1_500.jpg
build trust

image source: http://redditlurker.com/funny/Post/t3_1152wx
what is trust?
reputation

elements
of trust

relationship
architecture

contribution

Elements are based on Kay’s framework from the “Fo...
❋

contribution
image source: http://pinterest.com/pin/153685406004471861/
practice what
you preach
image source: http://netdna.webdesignerdepot.com/uploads/2013/04/1.jpg
proactive status

image source: ladywhodoesntlunch.blogspot.com
are you on the same
wavelength?
craft clear
messages
ce
en

inc
orp
ora
t

estimate

nfid
co

e

know your timing

analyze

actual

validate
do the
hardest
work first
❋

reputation
seek expert
feedback

image source: http://naturalbirthrebranded.files.wordpress.com/2010/02/replace_fear_with_curiosity1....
listen to
feedback

image source:http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-th...
Think about your coworkers...
Who is the person you admire most at work?
What do they do differently?
How do they make you...
be the model teammate

image source: http://illustrationfriday.com/topic/water/
make others
feel important
celebrate wins

image source: http://alice-grafixx.de/bild.php?id=281&typ=jpg&w=1920&h=1440
be open

image source: hhttp://nemountainsports.com/home/wp-content/uploads/2012/04/SnuggieTM-Blue-Main-Image-10.02.08.jpg
take an
interest

image source: http://naturalbirthrebranded.files.wordpress.com/2010/02/replace_fear_with_curiosity1.jpg
empathy &
attitude

image source: http://lea-ree.com/wp-content/uploads/2012/10/z_3ea8347b.jpg
reframe
❋

relationship architecture
what is your architecture?
Make 2 ordered lists:
!

1. The most important people on your team


2. The people with whom yo...
rebuild
burned
bridges

image source: http://farm3.staticflickr.com/2325/2211446837_9a7eef5eb9_z.jpg?zz=1
image source: http://s017.radikal.ru/i432/1204/45/c1c059350a8b.jpg:
❋

relationship troubleshooting
relationships are like filmstrips
apologize swiftly
and sincerely

image source: http://farm1.staticflickr.com/55/113545804_60805053a0_o.jpg
jerk handling

image source: http://vet39.ru/blog/images/ukoli-shenkam.jpg
#1 be present
#2
ask questions,
wait for answers
#3
repeat back
what you hear
focus on the long term
keep
improving
reputation

elements
of trust

relationship
architecture

contribution

Elements are based on Kay’s framework from the “Fo...
image source: http://themavesite.com/TMS-Pictures/2010-07/InfinitePower.jpg
where does success come from?
thank you!

@katemats
https://popforms.com
http://katemats.com
thank you!

@katemats
https://popforms.com
http://katemats.com
thank you!

@katemats
https://popforms.com
http://katemats.com
Where does success come from?
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Where does success come from?

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You go to meetings. You process your inbox. You might make a presentation here and there. You certainly seem busy. But I bet if I asked your team what it is you do all day long, most of them would say, “I have no idea”. And come to think of it, do you know how exactly they spend every day?

In today’s new generation of tech company, leadership and responsibility is more distributed than ever before. People are expected to get the job done, without someone watching or directing every move all along the way. Teams are focused on results, not roles.

So as leaders in increasingly flat organizations without the traditional hierarchy and process of the past, how can we make sure we are still leading effectively? What’s the balance between too hands-on and too hands-off?

Your job as a leader is to let your team do what they’re good at, but you can only give over autonomy once you’ve given them the tools they need and trust that they can execute without you watching over their shoulder. The talk will cover strategies to help you build trust with your team and set up the right guard rails to loosen your grip on the steering wheel and give people what they want in a leader.

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Transcript of "Where does success come from?"

  1. 1. where does success come from? kate matsudaira
  2. 2. amazing you you
  3. 3. ... imagine Do they put in more effort? Are they more knowledgeable? What do they have that you don’t?
  4. 4. It’s not what you do, it’s how you do it.
  5. 5. Have you ever worked hard on something, yet didn’t get the recognition you deserved?
  6. 6. praise isn’t always proportional to effort image source: http://rebeccathomee.files.forme.se/2013/08/tumblr-m41kp4bgdt1rs7j0fo1-1280.jpg?w=900&
  7. 7. how do you measure performance? Hours? Documentation Collaboration Mentoring Lines of code? Bugs? Tests? Features? Quality Recruiting Operations Maintainability Innovation & new ideas
  8. 8. The better you are, the less people know.
  9. 9. teams without managers image source: http://www.flickr.com/photos/discutant/1683117046/sizes/o/
  10. 10. someone still has to lead image source: http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
  11. 11. what is leadership? image source: http://i206.photobucket.com/albums/bb188/suznf/leadershipNotLikership.jpg
  12. 12. lost his job ran for state legislature again and lost ran for state legislature and lost started a business ... it failed ... and put him into debt, that took 17 tried to become years to repay and elector .... and lost tried running ? ran for congress, for congress, and won; but and lost. Twice. wasn’t re-elected. ran for the senate and lost lost VP ran for the senate and nomination lost, again. image source: http://therecordingrevolution.com/wordpress/wp-content/uploads/2013/05/Abraham-Lincoln-1280x1024-2-1.jpg
  13. 13. Leadership is a decision, not a position.
  14. 14. power image source:http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
  15. 15. sources of power formal • position • reward • information • punishment source: http://www.ccl.org/leadership/pdf/research/roleOfPower.pdf informal your power • relationships • charisma • expertise
  16. 16. 3 types of informal power 1. Charisma 2. Expert 3. Relationship
  17. 17. the power of charisma image source: http://www.groonk.net/
  18. 18. the power of expertise image source: http://www.social-science.co.uk/research/
  19. 19. the power of relationships image source: http://25.media.tumblr.com/tumblr_l5nbr6r9X51qzelhwo1_500.jpg
  20. 20. build trust image source: http://redditlurker.com/funny/Post/t3_1152wx
  21. 21. what is trust?
  22. 22. reputation elements of trust relationship architecture contribution Elements are based on Kay’s framework from the “Foundations of Corporate Success”
  23. 23. ❋ contribution
  24. 24. image source: http://pinterest.com/pin/153685406004471861/
  25. 25. practice what you preach
  26. 26. image source: http://netdna.webdesignerdepot.com/uploads/2013/04/1.jpg
  27. 27. proactive status image source: ladywhodoesntlunch.blogspot.com
  28. 28. are you on the same wavelength?
  29. 29. craft clear messages
  30. 30. ce en inc orp ora t estimate nfid co e know your timing analyze actual validate
  31. 31. do the hardest work first
  32. 32. ❋ reputation
  33. 33. seek expert feedback image source: http://naturalbirthrebranded.files.wordpress.com/2010/02/replace_fear_with_curiosity1.jpg
  34. 34. listen to feedback image source:http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
  35. 35. Think about your coworkers... Who is the person you admire most at work? What do they do differently? How do they make you feel?
  36. 36. be the model teammate image source: http://illustrationfriday.com/topic/water/
  37. 37. make others feel important
  38. 38. celebrate wins image source: http://alice-grafixx.de/bild.php?id=281&typ=jpg&w=1920&h=1440
  39. 39. be open image source: hhttp://nemountainsports.com/home/wp-content/uploads/2012/04/SnuggieTM-Blue-Main-Image-10.02.08.jpg
  40. 40. take an interest image source: http://naturalbirthrebranded.files.wordpress.com/2010/02/replace_fear_with_curiosity1.jpg
  41. 41. empathy & attitude image source: http://lea-ree.com/wp-content/uploads/2012/10/z_3ea8347b.jpg
  42. 42. reframe
  43. 43. ❋ relationship architecture
  44. 44. what is your architecture? Make 2 ordered lists: ! 1. The most important people on your team 
 2. The people with whom you have the best relationships How can you improve your relationships on the team? How will that impact your work and happiness?
  45. 45. rebuild burned bridges image source: http://farm3.staticflickr.com/2325/2211446837_9a7eef5eb9_z.jpg?zz=1
  46. 46. image source: http://s017.radikal.ru/i432/1204/45/c1c059350a8b.jpg:
  47. 47. ❋ relationship troubleshooting
  48. 48. relationships are like filmstrips
  49. 49. apologize swiftly and sincerely image source: http://farm1.staticflickr.com/55/113545804_60805053a0_o.jpg
  50. 50. jerk handling image source: http://vet39.ru/blog/images/ukoli-shenkam.jpg
  51. 51. #1 be present
  52. 52. #2 ask questions, wait for answers
  53. 53. #3 repeat back what you hear
  54. 54. focus on the long term
  55. 55. keep improving
  56. 56. reputation elements of trust relationship architecture contribution Elements are based on Kay’s framework from the “Foundations of Corporate Success”
  57. 57. image source: http://themavesite.com/TMS-Pictures/2010-07/InfinitePower.jpg
  58. 58. where does success come from?
  59. 59. thank you! @katemats https://popforms.com http://katemats.com
  60. 60. thank you! @katemats https://popforms.com http://katemats.com
  61. 61. thank you! @katemats https://popforms.com http://katemats.com
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