2. The Way We Work
"We will positively contribute to building and sustaining a safe,
diverse, inclusive, engaged and socially responsible workplace
focused on delivering business results with integrity."
Diversity + Intercultural Competence + Inclusion
=
Inclusion Innovation
4. The Opportunity
• Diversity in people can drive diversity of
ideas
• Inclusion of diverse ideas promotes
innovation through
• increased employee engagement and
• insight into what the market really
wants
• Accelerate Innovation with an open mind
and internal “idea networks”
• These networks are already within your
organization and can be linked to
customers and consumers outside your
organization to reap organizational benefits.
7. Inclusion
• Inclusion is
encouraging others to
share, hearing them,
and valuing the skills,
experience and
perspective they bring
to a task
"Diversity and
organizational
innovation:The role of
employee involvement,"
2010 Wharton School
11. Inclusion Innovation Process
• Step 1: select, setup and customize technologies that identify
connections, and facilitate the development of Networks.
• Step 2: manage and foster ideas through and across those
networks with the Intercultural Competence to ensure active
and broad user engagement.
• Step 3: establish analytics that illustrate a volume and velocity
of ideas that become tangible product, practice and process
innovations.
• Step 4: select and adopt the most valuable and marketable
innovations.
12. Inclusion Innovation
• Step 1: select, setup and
customize technologies that
identify connections, and
facilitate the development of
Networks.
"The Bias Against
Creativity: Why People
Desire But Reject
Creative Ideas,"
2011 Cornell University
13. Technology Adoption Cycle
• Generating Ideas
• Investigating Options
• Deciding on Direction
What’s missing from the
Technology Adoption Cycle?
• Executing on Solutions
14. Technology Adoption Cycle
• G enerating Ideas
• U nderstanding & Experience
• I nvestigating Options
• D eciding on Direction
• E xecuting on Solutions
18. Inclusion Innovation
• Step 2: Manage and
foster ideas through and
across networks with the
Knowledge
Intercultural
Competence to ensure
active and broad user Intercultural
engagement. Competence
Attitude
"The value of intercultural Skills
competence for performance of
Symphony
ADKAR
multicultural teams,"
TAO
2004 College of Staten Island Citation: Alexei V. Matveev,
Richard G. Milter, (2004) "The
value of intercultural
competence for performance of
multicultural teams", Team
Performance Management, Vol.
10 Iss: 5/6, pp.104 - 111
23. Inclusion Innovation
• Step 3: establish analytics that illustrate a volume and velocity
of ideas that become tangible product, practice and process
innovations.
29. DII Business Planning
• What are our team objectives?
• What are our key enabling
strategies?
• How do our commonalities and
differences impact our key enabling
strategies and business goals?
• How might I / we leverage diversity,
Intercultural competence and social /
collaborative technologies to co-
create innovative solutions to team
objectives?
