Director, Diversity & InclusionFrom Diversity to Innovation
The Way We Work"We will positively contribute to building and sustaining a safe,diverse, inclusive, engaged and socially responsible workplace focused on delivering business results with integrity." Diversity + Intercultural Competence + Inclusion = Inclusion Innovation
The Opportunity• Diversity in people can drive diversity of ideas• Inclusion of diverse ideas promotes innovation through • increased employee engagement and • insight into what the market really wants• Accelerate Innovation with an open mind and internal “idea networks”• These networks are already within your organization and can be linked to customers and consumers outside your organization to reap organizational benefits.
Inclusion• Inclusion is encouraging others to share, hearing them, and valuing the skills, experience and perspective they bring to a task "Diversity and organizational innovation:The role of employee involvement," 2010 Wharton School
Inclusion Innovation Process• Step 1: select, setup and customize technologies that identify connections, and facilitate the development of Networks.• Step 2: manage and foster ideas through and across those networks with the Intercultural Competence to ensure active and broad user engagement. • Step 3: establish analytics that illustrate a volume and velocity of ideas that become tangible product, practice and process innovations.• Step 4: select and adopt the most valuable and marketable innovations.
Inclusion Innovation• Step 1: select, setup and customize technologies that identify connections, and facilitate the development of Networks. "The Bias Against Creativity: Why People Desire But Reject Creative Ideas," 2011 Cornell University
Technology Adoption Cycle• Generating Ideas• Investigating Options• Deciding on Direction What’s missing from the Technology Adoption Cycle?• Executing on Solutions
Technology Adoption Cycle• G enerating Ideas• U nderstanding & Experience• I nvestigating Options• D eciding on Direction• E xecuting on Solutions
Inclusion Innovation• Step 2: Manage and foster ideas through and across networks with the Knowledge Intercultural Competence to ensure active and broad user Intercultural engagement. Competence Attitude "The value of intercultural Skills competence for performance of Symphony ADKAR multicultural teams," TAO 2004 College of Staten Island Citation: Alexei V. Matveev, Richard G. Milter, (2004) "The value of intercultural competence for performance of multicultural teams", Team Performance Management, Vol. 10 Iss: 5/6, pp.104 - 111
DII Business Planning• What are our team objectives?• What are our key enabling strategies? • How do our commonalities and differences impact our key enabling strategies and business goals?• How might I / we leverage diversity, Intercultural competence and social / collaborative technologies to co- create innovative solutions to team objectives?