This document provides an overview and agenda for a presentation on mobile disruption and why XPages development is targeting mobile first. It includes introductions of the presenters John Beck from IBM and John Head from PSC Group. It then covers the current state of mobile including statistics on mobile adoption and usage. It also shares results from a poll of the audience about their mobile experiences and applications developed. The document discusses examples of mobile experiences done wrong and right. It covers PSC's real world experiences with application modernization, mobilization, and XPages. It also discusses starting the mobile XPages journey and how IBM XPages fits into a broader mobile strategy with IBM Worklight and MobileFirst.
4. About Us
John Beck, IBM
No, I am not very talented at basketball (that's why I have a job at IBM!).
“Who am I?” I am responsible for global sales of IBM's messaging portfolio (Notes & Domino, Traveler, Mobile Connect and
Protector)
Previously, I have held cloud sales, product management, development and support roles within IBM all focused on the IBM
Collaboration Solutions portfolio.
Working with Notes since R3 in 1995 and managed production Domino environment on NT Alpha (really!?!).
Recently moved my family to Wisconsin from Massachusetts (yes it is colder there).
“Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that
Domino applications have to their business and processes. They are also looking to shift that investment to new access
modes and transform their end user computing environments.
Follow/contact/link to me:
+1 508.414.0734
twitter.com/jhnbck
http://www.linkedin.com/in/jhnbck
john_beck@us.ibm.com
4
5. Facebook.com/johndhead
John Head
jhead@psclistens.com
1051 Perimeter Drive
Suite 500
Schaumburg, IL 60173
Twitter.com/johnhead
LinkedIN.com/in/johndhead
Slideshare.com/johnhead
Youtube.com/johnhead
(847) 517-7200
(847) 517-7600 fax
www.johndavidhead.com
www.pscgroup.com
5
Facebook.com/PSCGroup
Twitter.com/PSCGroup
Linkedin.com/company/psc-group-llc
Slideshare.com/PSCGroup
Youtube.com/PSCGroup
8. Before we begin …
Interacting with us
@johnhead & @jhnbck
#ibmconnect
#free1352
We would love your feedback during the session …
… and please fill out the evaluations!
8
10. Survey Says …
Please raise your hand if
You have a Smartphone* with
you at IBM Connect 2014
*Smartphone is a phone with a web browser
capable of displaying modern web pages
(i.e. full fidelity ESPN)
10
11. Survey Says …
Please raise your hand if
You have multiple mobile
devices with you at IBM Connect
2014?
11
12. Survey Says …
Please raise your hand if
You have left your laptop in your
room for most of IBM Connect
2014
12
13. Survey Says …
Please raise your hand if
You / Your company has built a
mobile application for your
company using XPages?
13
14. Survey Says …
Please raise your hand if
You / Your company has built a
mobile application for your
company using IBM Portal?
14
15. Survey Says …
Please raise your hand if
You / Your company has built a
mobile application for your
company using IBM Worklight?
15
16. Survey Says …
Please raise your hand if
You / Your company has built a
native (iOS / Android / Windows
Phone) application?
This is not using HTML … needs to
be native downloadable from the
native device app store
16
17. Survey Says …
Please raise your hand if
Your company has a BYOD
(Bring Your Own Device)
program.
17
18. The polling highlighted a few trends
How mobile devices and applications are
becoming standard
Mobile applications are the future
IBM launched IBM MobileFirst to support
this sweeping industry change
You – be it if you are a developer / admin
/ executive / user – are using mobile
18
19. 7 billion mobile phones on
the planet, with 1.5 billion of
them smartphones
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
19
20. 91% of all people on earth
have a mobile phone
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
20
21. More people have cell
phones than running water.
21
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
Image: Image courtesy of adamr / FreeDigitalPhotos.net
22. 56% of
people own a
smart phone
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
22
23. The average mobile phone user
checks their phone 150 times a
day.
That is an average of 158
minutes each and every day on
our smartphones and tablets.
Two hours and seven minutes of
that is in an app, and only 31
minutes is in a browser.
23
Source: http://www.kpcb.com/insights/2013-internet-trends
Image: Image courtesy of adamr / FreeDigitalPhotos.net
24. 75% of all
email is seen
on a mobile
device first –
the #1 email
client in the
world is the
iOS Mail app
24
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
25. 80% of time on mobile is
spent inside apps
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
25
26. 81% of employed adults use at
least one personally owned
electronic device for business
26
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
27. Tablet Sales in Fourth
Quarter Could Surpass
PCs, With Annual Tablet
Sales Set to Eclipse
Computers by 2015
Source: http://allthingsd.com/20130912/tablet-sales-in-fourth-quarter-could-surpass-pcs-with-annual-tablet-sales-set-to-eclipse-computers-by-2015/
27
28. Smartphone
sales edged out
feature phones
sales for the first
time in 3Q 2013
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
28
29. Smartphones
are forcing a 2
to 3 year
upgrade cycle
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
29
30. Smartphones are forcing
OS upgrades faster than
ever – nearly 50% of iOS
devices upgraded to iOS 7
in 7 days
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
30
31. By 2018, 70% of the
workforce will use a tablet
or tablet hybrid
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
31
32. By 2017,
90% of the
enterprise
apps will be
both desktop
and mobile,
up from 20%
in 2013
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
32
33. By 2015, 2/3 of the
workforce will own a
smartphone and 40% of the
workforce will be mobile.
33
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
34. The average CIO
expects to support more
than three smartphone
platforms and many will
have more.
Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
34
35. Impact of Mobile in Business
73% of mobile leaders had
measurable ROI from mobile
initiatives.
35
Based on 2013 IBM Institute for Business Value Study
36. Impact of Mobile in Business
Top Concerns of Mobile in the Enterprise:
#1 Integration
36
#2 Security
Based on 2013 IBM Institute for Business Value Study
37. Interesting factoids, but what is driving this?
Convenience
Power
Drive to Mobile
Portability
It is the most personal form of computing
We spend nearly half of our Internet time on mobile devices
37
Cost
38. Interesting factoids, but what is driving this?
Convenience
Power
Drive to Mobile
Portability
Cost
Today's high end devices have more power than laptops from four years ago
38
39. Interesting factoids, but what is driving this?
Convenience
Power
Drive to Mobile
Portability
Cost
Easier to hold, and thereby have with you at more times during the day
39
40. Interesting factoids, but what is driving this?
Convenience
Power
Drive to Mobile
Portability
Cost
Many are experiencing their first computing experience ONLY on mobile devices
40
41. Why do you care?
• ~40% of US
shopping on
Black Friday
was done on
mobile devices
Commerce
41
• Move to
remote work is
a necessary
trend
• What's
happening at
home will
happen at
work
Workplace
Changes
Consumerization
of IT
55. IF YOU ARE STILL
BUILDING NOTES
CLIENT ONLY
APPLICATIONS YOU ARE
THE PROBLEM
NOT THE SOLUTION
55
#free1352
56. The “upwardly mobile” Enterprise
The mobile device is now the #1 used tool for
accessing corporate applications
Mobile access is seen as a cost savings
Native vs. HTML5
56
Source: Symantec 2012 Global State of Mobility Survey Infographic
http://www.symantec.com/content/en/us/about/media/pdfs/b-state_of_mobility_survey_2012_infographic.en-us.pdf
57. The Application Story So Far
2013 was the year of the Mobile Application
2013 saw a change in focus in the Notes/Domino world
The fracture of mail and application platforms accelerated
Every discussion PSC had with its customers in 2013 around email was about moving to the
cloud
– IBM SmartCloud Notes
– Microsoft Office 365
57
58. The Mobile Priority
Not specific to XPages / IBM
Across all our development teams, mobile is now a priority
– Salesforce.com
– SharePoint
– Open Source Solutions (Python, Java, etc.)
Companies of all sizes are prioritizing mobile
2012 – 50% of applications had a mobile interface
2013 – 95% of applications had a mobile interface, 50% were mobile first
58
59. What is IBM XPages?
Selling the Platform
“XPages is like being a web developer with about 20 open source toolkits
seamlessly bundled into the platform”
XPages was the shift from business analyst turned developer to proper
web developer
This isn’t about Notes & Domino vs. SharePoint
This is about building web applications
59
60. What is IBM XPages?
How to Explain
Java Application Server
Uses Java Server Faces (JSF)
Uses Modern Web Development Standards
– HTML
– CSS
Allows developers to use
– Java
– JavaScript
“XPages
Built in Web Library
– Dojo
IBM customizations to speed RAD
– SSJS Libraries
– @Function language
– Extension Library toolkit
– Social Business Toolkit
– Mobile toolkit
is like being a web developer with about 20 open
source toolkits seamlessly bundled into the platform”
63. What is IBM XPages?
The Justification
IBM XWork Server – 8 applications, 1 year, $1,000
Domino Applications of Softlayer – the PaaS / PAYG Future
Web Developers Can Pick Up the Platform
–Java
–JSF
–HTML / Javascript
63
64. XPages Mobile Development
The Secret Sauce
Responsive Design is our friend
New tools have made put XPages development on equal footing with other platforms
– Twitter Bootstrap
– jQuery Mobile
Domino 9.0.1 REST APIs
XPages Developers = Web developers
UX Designers and Proper Testing
64
70. Application Modernization with PSC
Application Modernization, Not Migration
PSC views the process of modernizing
application platforms from a holistic,
enterprise perspective. Building from our Hub
Services, our AMC provides extensive services
in each of three critical areas – providing our
o
clients with a 360 View of the process.
71. Application Modernization Roadmap
ANALYZE
Inventory
Existing
Application
Portfolio
Analysis & Design
Prepare for a more data driven,
mobile, social and dynamic future
Technical
Analysis
Business Value
Analysis
Identify opportunities to enhance
processes, workflow and security
Data Center
Impact Analysis
Specify and
Procure
Production
Hardware and
Software
Modify
Infrastructure
Network Impact
Analysis
Define Security
Model on
Landing Platform
Define
Governance
Model
Application
Transformation
Categorize and
Prioritize
Establish
Tools &
Standards
Establish
Development
Environment
Develop Support
and Staffing Plan
Sunset
Legacy
Environment
Reduce Licensing
of Legacy
Environment
Cultural Change
Analysis
Develop Training
Plan and
Materials
Train End Users
on Modernized
Application
Determine
Landing Platform
Estimate
Modernization
Costs
MODERNIZE
71
Data
Transformation
Application
Modernized!
72. Application Modernization & Mobilization
Not Migration
There is no tool that magically solves the
migration problem.
From Notes to SharePoint
From Client to Web
From A to B
Tools move data
People improve process and modernization
applications
72
86. Mobile Adoption Continues to Explode
41% CAGR
Wearable Wireless
Devices
1Trillion
Connected Devices
5.6
Billion
Personal
Devices Sold
2013
2014
2015
87. Mobile Is Changing Interactions Across Industries
1/3 of US citizens access federal
Mobile banking transactions
government website
by logging in from phones or
25%comes from
for travel
tablets
a mobile device
of all online search
grew at
138%inCAGR
from 0.3B 2008
to 9.4B in 2012
88. And Ultimately Changing How Individuals Are Getting
Things Done
47% use devices to
62% use devices for
41% use devices to
read
work related email
access work related apps
and write docs
89. These Trends Bring Business and IT Challenges
Business & IT Changes
Privacy & Security
Integration
New process and business designs required for transformation opportunities
Rapid and disruptive innovation shortening time to value requirements
Clients operate in a “4 screen” world
Protection of privacy and confidential information
Policies for client-owned smartphones and tablets
Visibility, security and management of mobile platform requirements
Developing apps that integrate with information across the enterprise
Infrastructure complexity from multiple device platforms
Unique mobile requirements for employees/workers
90. The IBM Institute for Business Value and Oxford
Economics Analyzed the Characteristics of Mobile Leaders
Read the report:
http://ibm.co/ibvmobile
Survey Respondent by
Industry
Market
Banking
Travel and Transportation
58
54
Automotive
Government
Healthcare
Insurance
Telecom
Retail
Manufacturing
Other
50
50
50
50
50
50
38
51
The study represents 601 mobile strategy experts
1
Research was conducted by IBV and Oxford Economics in 1Q13
Mature
Growth
50%
50%
91. What constitutes a mobile strategy leader?
Deliberate
Is aligned to areas where mobile can fundamentally change business processes and models to
generate new revenue streams, lower costs or redefine the organization’s role in the value chain
Resourceful
Has designed to leverage common technology tools, partnerships, platforms and development
resources across business units
Collaborative
Has an established governance structure for mobile initiatives that involves all relevant
stakeholders, including LoB, IT, HR and Marketing
Thorough
Takes into account both external as well as internal initiatives
Financially
savvy
Ensures that business cases take into consideration both direct costs as well as benefits that
accrue in areas not directly bearing the cost of the initiative
Source: Institute for Business Value, Mobile Enterprise Study
92. Mobile strategy leaders have similarities…
50%
Mobile strategy is
aligned with the
overall business
strategy
47%
45
49
Organization has clear
funding mechanism
for mobile initiatives
Organization has a
well-defined,
enterprise-wise
mobile strategy
There is executivelevel oversight for
mobile initiatives
44
Source: Institute for Business Value, Mobile Enterprise Study (Percent indicating agree or strongly agree)
There is an
established
governance
structure for
mobile initiatives
93. The Findings Give Us Insight into the Things that Mobile Leaders Are
Doing Differently
1
They BUILD apps that unlock core business
knowledge for mobile uses
2
They secure and manage the mobile enterprise
to OPTIMIZE performance
3
They use insights to ENGAGE their customers
wherever they are
4
They use mobile to fundamentally TRANSFORM
the way they do business
94. Those indicating that they excel
at integrating existing systems with mobile
63%
Mobile
Strategy
Leaders
vs
34%
All
Others
Users do not forgive you for having
something that works on the website
but doesn’t work on the iPhone app.
Chief Architect, Travel services company
95. Those indicating that they are effective at
addressing mobile data security issues
90%
Mobile
Strategy
Leaders
vs
55%
All
Others
Our main challenges are data, security, privacy, and
intellectual property risk. As vehicles collect more and
more data, we will be challenged with determining the
owner of the data and what is personal versus private.
Director Strategy and Planning, Global IT, Automotive
96. Those indicating that they are effective
at taking action based on mobile data
73%
Mobile
Strategy
Leaders
vs
36%
All
Others
Make sure the voice of the customer
is heard by the engineer
Senior Advisor, Consumer Electronics company
97. Those indicating that mobile
is fundamentally changing the way
their organization does business
81%
Mobile
Strategy
Leaders
vs
39%
All
Others
If we don’t invest in mobile, over time we will reduce
our ability to acquire new customers and make
acquisitions; our customer metrics will decline.
Head of Group Digital Deployment, Banking
98. Transform
Backed by these findings we
have identified a 4 part strategic
approach to helping our clients
put their businesses in motion
Create new value at the
moment of awareness
Optimize
Engage
Integrate mobile
into the fabric of
the organization
Connect
with customers
in context
Build
Develop and run
applications
99. Rohde & Schwarz cuts mobile development costs
by 60 percent. The IBM Worklight platform facilitates
rapid mobile application development
Develop and run
applications
Solution
Using the IBM Worklight mobile platform, the
organization can develop and deploy hybrid HTML5
applications to deliver content across multiple mobile
platforms.
Challenges
Benefits
Rohde & Schwarz wanted to
create a mobile enterprise
infrastructure that would help it
support multiple devices and
create applications for customers,
partners and employees
Reduces multiplatform development costs by
60 percent when developing for five platforms
100. Kochi Medical School Hospital improves care quality
while cutting costs using Mobile Enterprise Services
Integrate mobile
into the fabric
of the organization
Solution
IBM helped the hospital to restructure its architecture
to take advantage of Apple iPod touch devices, offering
a more intuitive user interface, lower maintenance costs
and a broader range of applications.
Challenges
Benefits
The hospital wanted to update
its mobile environment to
improve care quality, medical
staff productivity and operating
cost reduction.
Lower per-device expense helps reduce maintenance
costs and equip a larger pool of employees.
Cloud based architecture maintains a security-rich
environment for medical information which extends to,
but is not stored on, mobile devices.
101. Mobile innovations at ING DIRECT Canada make
consumer banking available any time, any place
Solution
Developed a long-term, mobile architecture that could
offer consistent value to clients, support multiple mobile
devices, fast-track the delivery of new features, and do
it all securely.
Challenges
Benefits
Amidst the rapid adoption of
mobile banking, ING DIRECT
Canada needed to be nimble and
be able to change and adapt to
consumer preferences quickly.
Orange Snapshot gives mobile consumers a complete
and simplified view of all their accounts, as well as bill
payment and email money transfers, in two easy clicks.
Customers can easily and securely access their ING
DIRECT account information from within Facebook’s
social networking site.
102. Ford Motor Co. enables mobile user experience
with M2M technologies
Create new value
at the moment of
awareness
Challenges
Solution
Increasingly sophisticated
mobile technologies
continues to raise the bar
on drivers’ expectations for
their vehicles and their
driving experience. Ford
needed to provide its
customers with safer,
simpler ways to connect
with in-vehicle technologies
and their digital lives.
Ford implemented IBM WebSphere software, which helps
enable the company to build, manage the mobility functions
that enhances the mobile experience for the customers and
increase the service predictability
Benefits
Ford improved tracking of
maintenance issues and vehicle
owner behaviors and increased
customer satisfaction by enabling
vehicles to self-diagnose and
report incipient maintenance issues
103. Domino applications built with XPages Mobile
Hendricks Regional Health
Using XPages to improve staff scheduling and communication, mobile
access to field protocols for EMTs, an insulin drip calculator and more
Click → Link to case study
Imaging Business Machines, LLC.
Using XPages to modernize existing business applications
Click → Link to case study
VCC
XPages mobile controls provide mobile access to VCC's Endeavor project
management solution
Click → Link to case study
SMC
XPages plus Teamstudio Unplugged allows employees to perform energy
assessments offline with their mobile devices
104. IBM Xpages Applications In The Cloud
An Expressway for bringing Domino Applications to the
cloud
New or existing customer applications
ISV solutions
Based on
Leveraging the IBM SoftLayer cloud infrastructure
Automated, Highly Available
Worldwide data center presence
Pay per use and scale as needed
Work with ISSC and IBM Business Partners to
customize and manage
107. Access Connect Online to complete your session
surveys using any:
– Web or mobile browser
– Connect Online kiosk onsite
107
I am a web developer.
I build world class
apps on #XPages
#free1352
#ibmconnect
@johnhead @jhnbck