BP110: The Mobile Distruption - Why XPages Development is targeting Mobile First


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Over the next five years, enterprise apps will increasingly be built for mobile as the target platform. This session will cover the business reasons why you need to focus on the mobile experience, from both the IBM and a business partner perspective. With mobile, social, cloud and big data being the top priorities of most CxOs worldwide, we will look at how XPages can play a key role in your application strategy. We will guide you on how XPages can fit into your MEAP (Mobile Enterprise Application Platform) strategy, what you can do today to position yourself for success and demonstrate real world examples of why XPages is a smart choice.

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BP110: The Mobile Distruption - Why XPages Development is targeting Mobile First

  1. 1. BP110: The Mobile Disruption: Why XPages Development is Targeting Mobile First Matt Engstrom, IBM John Head, PSC Group, LLC
  2. 2. Agenda About Us? Mobile State of the Union Mobile Disruption out in the Field The IBM MobileFirstStory 2
  3. 3. About Us -Matt Engstrom, IBM •“Who am I?” I am responsible for sales of IBM's messaging and SmartCloud portfolios in the central USA and Canada (Notes & Domino, Sametime, Mobile Connect, Protector, and SmartCloud for Social Business) •Previously, I worked in technical sales for the same product set, most recently for the western USA and Canada, and the midwest USA before that •I’ve worked with Notes since 1997 (4.5a anyone?) and I architected, deployed, and managed production Domino environments going back to v3.3 on Windows, HP-UX, and OS/2 •“Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that Domino applications have to their business and processes. They are also looking to shift that investment to new access modes and transform their end user computing environments. •Follow/contact/link to me: +1 720-342-0482http://twitter.com/matthewengstromhttp://www.linkedin.com/pub/matt-engstrom/2/988/a83/ matthew_engstrom@us.ibm.com 3
  4. 4. 4 John Head jhead@psclistens.com 1051 Perimeter DriveSuite 500Schaumburg, IL 60173 (847) 517-7200 (847) 517-7600 fax Facebook.com/johndhead Twitter.com/johnhead LinkedIN.com/in/johndhead Slideshare.com/johnhead Youtube.com/johnhead www.johndavidhead.com www.pscgroup.com Facebook.com/PSCGroup Twitter.com/PSCGroup Linkedin.com/company/psc-group-llc Slideshare.com/PSCGroup Youtube.com/PSCGroup
  5. 5. Before we begin …Interacting with us @matthewengstrom & @johnhead #mwlug #free1352 We would love your feedback during the session … … and please fill out the evaluations! 6
  6. 6. Mobile State of the Union
  7. 7. Polling the Audience Let’s find out a few things about all of you 8
  8. 8. Survey Says … please raise your hand if: You have a Smartphone* with you at MWLUG 2014? *Smartphone is a phone with a web browser capable of displaying modern web pages (i.e. full fidelity ESPN) 9
  9. 9. Survey Says … please raise your hand if: You have multiple mobile devices with you at MWLUG? 10
  10. 10. Survey Says … please raise your hand if: You have left your laptop at home for MWLUG? 11
  11. 11. Survey Says … please raise your hand if: You/your company has built a mobile application using XPages? 12
  12. 12. Survey Says … please raise your hand if: You/your company has built a mobile application using IBM Portal? 13
  13. 13. Survey Says … please raise your hand if: You/your company has built a mobile application using IBM Worklight? 14
  14. 14. Survey Says … please raise your hand if: You / Your company has built a native (iOS / Android / Windows Phone) application? This is not using HTML … needs to be native downloadable from the native device app store 15
  15. 15. Survey Says … please raise your hand if: Your company has a BYOD (Bring Your Own Device) program? 16
  16. 16. Survey Says … please raise your hand if: Your company has too much money, and you have budget allocated to I/T that you don’t know what to do with? 17
  17. 17. The polling highlighted a few trends How mobile devices and applications are becoming standard Mobile applications are the future IBM launched IBM MobileFirst to support this sweeping industry change You –be it if you are a developer / admin / executive / user –are using mobile 18
  18. 18. 19 7 billion mobile phones on the planet, with 1.5 billion of them smartphones Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  19. 19. Source: Wikipedia Whoa! Windows -Volumes still small, but decent growth Growth is tied to the product release cycle. Plot the linear best fit in your head
  20. 20. 21 91% of all people on earth have a mobile phone Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  21. 21. More people have cell phones than running water. 22 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/ Image: Image courtesy of adamr/ FreeDigitalPhotos.net
  22. 22. 23 75% of all email is seen on a mobile device first –the #1 email client in the world is the iOS Mail app Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  23. 23. 24 80% of time on mobile is spent inside of apps Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  24. 24. 81% of employed adults use at least one personally owned electronic device for business 25 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  25. 25. 26 Tablet Sales in Fourth Quarter Could Surpass PCs, With Annual Tablet Sales Set to Eclipse Computers by 2015 Source: http://allthingsd.com/20130912/tablet-sales-in-fourth-quarter-could-surpass-pcs-with-annual-tablet-sales-set-to-eclipse-computers-by-2015/
  26. 26. 27 Smartphone sales edged out feature phones sales for the first time in 3Q 2013 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  27. 27. 28 Smartphones are forcing a 2 to 3 year upgrade cycle Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  28. 28. 29 Smartphones are forcing OS upgrades faster than ever – nearly 50% of iOS devices upgraded to iOS 7 in 7 days Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  29. 29. 30 By 2018, 70% of the workforce will use a tablet or tablet hybrid Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  30. 30. 31 By 2017, 90% of the enterprise apps will be both desktop and mobile, up from 20% in 2013 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  31. 31. 32 By 2015, 2/3 of the workforce will own a smartphone and 40% of the workforce will be mobile. Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  32. 32. 33 The average CIO expects to support more than three smartphone platforms and many will have more. Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/
  33. 33. Impact of Mobile in Business 34 Based on 2013 IBM Institute for Business Value Study 73% of mobile leaders had measurable ROI from mobile initiatives.
  34. 34. Interesting factoids, but what is driving this? Convenience Power Portability Cost Drive to Mobile 35 It is the most personal form of computing We spend nearly half of our Internet time on mobile devices
  35. 35. Interesting factoids, but what is driving this? 36 Today's high end devices have more power than laptops from four years ago Convenience Power Portability Cost Drive to Mobile
  36. 36. Interesting factoids, but what is driving this? 37 Easier to hold, and thereby have with you at more times during the day Convenience Power Portability Cost Drive to Mobile
  37. 37. Interesting factoids, but what is driving this? 38 Many are experiencing their first computing experience ONLY on mobile devices Convenience Power Portability Cost Drive to Mobile
  38. 38. Impact of Mobile in BusinessTop Concerns of Mobile in the Enterprise: 39 Based on 2013 IBM Institute for Business Value Study #1 Integration #2 Security
  39. 39. Web Mobile Monolithic apps Many task-oriented apps Mouse & keyboard driven Multi-sensor driven (touch, camera, GPS, etc.) Least common denominator browser approach (1) Many different endpoint combinations (type, OS, screen sizes, etc.); user experience highly tailored to the device Centralized code distribution & controlled rollout (2) Loss of control over distribution (e.g., app stores) and environment (e.g., client OS versions) Trusted execution behind the firewall (3) Code runs in an environment outside of the enterprise’s control (consumers, BYOD) Always connected Many times offline or limited bandwidth Optimized remote load Optimized local responsiveness Static context Context (e.g., location, speed of travel) varies and is being exploited to create new experiences
  40. 40. Mobile Design is different: an I/T architect’s perspective •Reading content on a mobile device is two times harder than reading on a PC. •Desktopscreen: 39.18% comprehension score •Mobilescreen: 18.93% comprehension score •Smaller screen decreases comprehension. •Users must move around the page or between pages more, using scrolling to refer to other parts of the content instead of simply glancing at the text. Scrolling introduces 3 problems: •It takes more time, thus degrading memory. •It diverts attention from the problem at hand to the secondary task of locating the required part of the page. •It introduces the new problem of reacquiring the previous location on the page.
  41. 41. Good mobile design changes the experience to be contextual AirBnB as an example
  42. 42. Practical considerations: mobile apps go deeper than front-end UI Front-end app development User engagement Security Operations 30% of the value and effort is visible (mobile UI) 70% of the value and effort lies under the surface Enterprise Integration
  43. 43. Mobile Disruption Out In The Field
  44. 44. 45
  45. 45. 46 #free1352
  46. 46. Our Partners 47
  47. 47. © 2013 IBM CorporationPSC’s real world experiences with• Mobilization•Application Modernization• XPages“The impact of a consumer economy on theenterprise application space”
  48. 48. Mobile Experience Done Right 49
  49. 49. Mobile Experience Done Wrong 50
  50. 50. Mobile Experience Done Wrong 51
  51. 51. Mobile Experience Done Wrong 52
  52. 52. Mobile Experience Done REALLY Wrong 53
  53. 53. © 2013 IBM CorporationI know what your thinking … Your users aren’t like others. They use the apps we tell them. They do all their business on approved tools.
  54. 54. © 2013 IBM CorporationYou're wrong. More than 50% of business users bypass internal applications for public tools.
  55. 55. © 2013 IBM CorporationBecause the internal tools are: Too slowToo restrictiveNot accessible at homeNot on the mobile deviceNot Sexy
  57. 57. The “upwardly mobile” Enterprise The mobile device is now the #1 used tool for accessing corporate applications Mobile access is seen as a cost savings Native vs. HTML5 58 Source: Symantec 2012 Global State of Mobility Survey Infographic http://www.symantec.com/content/en/us/about/media/pdfs/b-state_of_mobility_survey_2012_infographic.en-us.pdf
  58. 58. The Application Story So Far2013 was the year of the Mobile Application 2013 saw a change in focus in the Notes/Domino world The fracture of mail and application platforms accelerated Every discussion PSC had with its customers in 2013 around email was about moving to the cloud –IBM SmartCloud Notes –Microsoft Office 365 59
  59. 59. The Mobile Priority Not specific to XPages / IBM Across all our development teams, mobile is now a priority –Salesforce.com –SharePoint –Open Source Solutions (Python, Java, etc.) Companies of all sizes are prioritizing mobile 2012 –50% of applications had a mobile interface 2013 –95% of applications had a mobile interface, 50% were mobile first 60
  60. 60. What is IBM XPages? -Selling the Platform 61 “XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform” XPages was the shift from business analyst turned developer to proper web developer This isn’t about Notes & Domino vs. SharePoint This is about building web applications
  61. 61. What is IBM XPages? -How to Explain Java Application Server Uses Java Server Faces (JSF) Uses Modern Web Development Standards –HTML –CSS Allows developers to use –Java –JavaScript Built in Web Library –Dojo IBM customizations to speed RAD –SSJS Libraries –@Function language –Extension Library toolkit –Social Business Toolkit –Mobile toolkit “XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”
  62. 62. What is IBM XPages? -How to Explain Java Application Server Uses Java Server Faces (JSF) Uses Modern Web Development Standards –HTML –CSS Allows developers to use –Java –JavaScript Built in Web Library –Dojo IBM customizations to speed RAD –SSJS Libraries –@Function language –Extension Library toolkit –Social Business Toolkit –Mobile toolkit What’s Missing?
  63. 63. Lotus Notes Domino
  64. 64. What is IBM XPages? -The Justification 65 IBM XWork Server –8 applications, 1 year, $1,000 Domino Applications of Softlayer –the PaaS / PAYG Future Web Developers Can Pick Up the Platform –Java –JSF –HTML / Javascript
  65. 65. XPages Mobile Development -The Secret Sauce Responsive Design is our friend New tools have made put XPages development on equal footing with other platforms –Twitter Bootstrap –jQuery Mobile Domino 9.0.1 REST APIs XPages Developers = Web developers UX Designers and Proper Testing 66
  66. 66. Not your typical web application 67
  67. 67. What most people think of XPages
  68. 68. 69
  69. 69. Building for the tablet
  70. 70. Building for the phone
  71. 71. Application Modernization with PSC PSC views the process of modernizing application platforms from a holistic, enterprise perspective. Building from our Hub Services, our AMC provides extensive services in each of three critical areas –providing our clients with a 360oView of the process. Application Modernization, Not Migration
  72. 72. Application Modernization Roadmap 73 Inventory Existing Application Portfolio Categorize and Prioritize Estimate Modernization Costs Determine Landing Platform Network Impact Analysis Data Center Impact Analysis Define Security Model on Landing Platform Establish Tools & Standards Application Transformation Data Transformation Sunset Legacy Environment Develop Support and Staffing Plan Application Modernized! Reduce Licensing of Legacy Environment Define Governance Model Modify Infrastructure Establish Development Environment Specify and Procure Production Hardware and Software Analysis & Design Prepare for a more data driven, mobile, social and dynamic future Identify opportunities to enhance processes, workflow and security Technical Analysis Business Value Analysis Cultural Change Analysis Develop Training Plan and Materials Train End Users on Modernized Application ANALYZE MODERNIZE
  73. 73. Application Modernization & Mobilization, Not Migration There is no tool that magically solves the migration problem. From Notes to SharePoint From Client to Web From A to B Tools move data People improve process and modernization applications 74
  74. 74. Starting the Mobile XPages Journey -The Starting Point 75
  75. 75. 76
  76. 76. 77
  77. 77. 78
  78. 78. 79
  79. 79. 80
  80. 80. 81
  81. 81. 82
  82. 82. 83
  83. 83. Come see PSC’s vision of application modernization and mobile development OS102: Write once, run anywhere - Angular.js in Xpages Friday, 3 PM Imperial Room
  84. 84. 85 I am a web developer. I build world class apps on #XPages #free1352 #mwlug @johnhead @matthewengstrom
  85. 85. 86
  86. 86. The IBM MobileFirst Story – and why XPages Customers & Developers care
  87. 87. Mobile Adoption Continues to Explode 5.6 Billion Personal Devices Sold 1 Trillion Connected Devices 41% CAGR Wearable Wireless Devices 2013 2014 2015
  88. 88. What constitutes a mobile strategy leader? Deliberate Source: Institute for Business Value, Mobile Enterprise Study Is aligned to areas where mobile can fundamentally change business processes and models to generate new revenue streams, lower costs or redefine the organization’s role in the value chain Resourceful Has designed to leverage common technology tools, partnerships, platforms and development resources across business units Collaborative Has an established governance structure for mobile initiatives that involves all relevant stakeholders, including LoB, IT, HR and Marketing Thorough Takes into account both external as well as internal initiatives Financially savvy Ensures that business cases take into consideration both direct costs as well as benefits that accrue in areas not directly bearing the cost of the initiative
  89. 89. Mobile strategy is aligned with the overall business strategy Organization has clear funding mechanism for mobile initiatives There is executive- level oversight for mobile initiatives Organization has a well-defined, enterprise-wise mobile strategy There is an established governance structure for mobile initiatives 50% 49 47% 45 44 Source: Institute for Business Value, Mobile Enterprise Study (Percent indicating agree or strongly agree) Mobile strategy leaders have similarities…
  90. 90. They use mobile to fundamentally TRANSFORM the way they do business 4 They use insights to ENGAGEtheir customers wherever they are 3 They BUILDapps that unlock core business knowledge for mobile uses 1 They secure and manage the mobile enterprise to OPTIMIZEperformance 2 The Findings Give Us Insight into the Things that Mobile Leaders Are Doing Differently
  91. 91. Those indicating that they excel at integrating existing systems with mobile 63% vs 34% Mobile Strategy Leaders All Others Users do not forgive you for having something that works on the website but doesn’t work on the iPhone app. Chief Architect, Travel services company
  92. 92. Those indicating that they are effective at addressing mobile data security issues 90% vs 55% Mobile Strategy Leaders All Others Our main challenges are data, security, privacy, and intellectual property risk. As vehicles collect more and more data, we will be challenged with determining the owner of the data and what is personal versus private. Director Strategy and Planning, Global IT, Automotive
  93. 93. Those indicating that they are effective at taking action based on mobile data 73% 36% Mobile Strategy Leaders All Others vs Make sure the voice of the customer is heard by the engineerSenior Advisor, Consumer Electronics company
  94. 94. Those indicating that mobile is fundamentally changing the way their organization does business 81% vs 39% Mobile Strategy Leaders All Others If we don’t invest in mobile, over time we will reduce our ability to acquire new customers and make acquisitions; our customer metrics will decline. Head of Group Digital Deployment, Banking
  95. 95. Connectwith customersin context Engage Backed by these findings we have identified a 4 part strategic approach to helping our clients put their businesses in motion Create new value at the moment of awareness Develop and runapplications Integrate mobileinto the fabric of the organization Transform Build Optimize
  96. 96. Solution Using the IBM Worklight mobile platform, the organization can develop and deploy hybrid HTML5 applications to deliver content across multiple mobile platforms. Benefits Reduces multiplatform development costs by 60 percent when developing for five platforms Challenges Rohde & Schwarz wanted to create a mobile enterprise infrastructure that would help it support multiple devices and create applications for customers, partners and employees Rohde & Schwarz cuts mobile development costs by 60 percent. The IBM Worklight platform facilitates rapid mobile application development Develop and runapplications
  97. 97. Challenges The hospital wanted to update its mobile environment to improve care quality, medical staff productivity and operating cost reduction. Kochi Medical School Hospital improves care quality while cutting costs using Mobile Enterprise Services BenefitsLower per-device expense helps reduce maintenance costs and equip a larger pool of employees. Cloud based architecture maintains a security-rich environment for medical information which extends to, but is not stored on, mobile devices. Solution IBM helped the hospital to restructure its architecture to take advantage of Apple iPod touch devices, offering a more intuitive user interface, lower maintenance costs and a broader range of applications. Integrate mobileinto the fabricof the organization
  98. 98. Challenges Amidst the rapid adoption of mobile banking, ING DIRECT Canada needed to be nimble and be able to change and adapt to consumer preferences quickly. Mobile innovations at ING DIRECT Canada make consumer banking available any time, any place Solution Developed a long-term, mobile architecture that could offer consistent value to clients, support multiple mobile devices, fast-track the delivery of new features, and do it all securely. Benefits Orange Snapshot gives mobile consumers a complete and simplified view of all their accounts, as well as bill payment and email money transfers, in two easy clicks. Customers can easily and securely access their ING DIRECT account information from within Facebook’s social networking site.
  99. 99. Ford Motor Co. enables mobile user experience with M2M technologies Create new value at the moment of awareness Challenges Increasingly sophisticated mobile technologies continues to raise the bar on drivers’expectations for their vehicles and their driving experience. Ford needed to provide its customers with safer, simpler ways to connect with in-vehicle technologies and their digital lives. Benefits Ford improved tracking of maintenance issues and vehicle owner behaviors and increased customer satisfaction by enabling vehicles to self-diagnose and report incipient maintenance issues Solution Ford implemented IBM WebSphere software, which helps enable the company to build, manage the mobility functions that enhances the mobile experience for the customers and increase the service predictability
  100. 100. Domino applications built with XPages Mobile Hendricks Regional Health Using XPages to improve staff scheduling and communication, mobile access to field protocols for EMTs, an insulin drip calculator and more Click → Link to case study Imaging Business Machines, LLC. Using XPages to modernize existing business applications Click → Link to case study VCC XPages mobile controls provide mobile access to VCC's Endeavor project management solution Click → Link to case study SMC XPages plus Teamstudio Unplugged allows employees to perform energy assessments offline with their mobile devices
  101. 101. IBM Xpages Applications In The Cloud An Expressway for bringing Domino Applications to the cloud New or existing customer applications ISV solutions Leveraging the IBM SoftLayercloud infrastructure Automated, Highly Available Worldwide data center presence Pay per use and scale as needed Work with ISSC and IBM Business Partners tocustomize and manage Based on AD109: IBM Domino Applications in the cloud Thursday, 1 PM Cascade
  102. 102. Final Thoughts 103
  103. 103. 104 I am a web developer. I build world class apps on #XPages #free1352 #mwlug @johnhead @matthewengstrom