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“What the App?”… A Modernization Strategy for Your Business Applications

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It’s 2016 – your application portfolio is being reviewed and scrutinized. Email and application platforms are being separated. Users’ expectations of their work experiences are higher than ever. Your social platform is stable and maturing. But you’re invested in your applications (Notes, Domino, and much more) – what do you do? Looking through the lens of IBM ICS solutions, we will answer that question by providing a roadmap and experiences to help you choose the best path. We will deep dive into the five aspects of Application Modernization: User Experience, Cloud, Mobile, Modern Workflow & special focus on the last – Social. See demos of actual application transformations and the impact they have within an organization. We will also show how your applications, integrated into your social platform, increases productivity and engagement. Learn how new functionality in the products will make your journey easier. See live demos putting AM into practice.

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“What the App?”… A Modernization Strategy for Your Business Applications

  1. 1. Toronto, June 6-7 2016 “WHAT THE APP?”… A MODERNIZATION STRATEGY FOR YOUR BUSINESS APPLICATIONS John Head, PSC Group, LLC
  2. 2. 3 things you will learn in this session 1. Why does “Social” matter to business applications? 2. What is Application Modernization and why does it matter? 3. How integration across platforms and technologies can inject social processes into business
  3. 3. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  4. 4. Who is John? • Chief Evangelist & Business Development • 24 years experience – 19 Consulting, 5 sales • Speaker of 50+ sessions at conferences and user groups around the world • Specialize in Application Modernization & Integration • 5 year Lumity Exec Board Member • Joining YWCA of Chicago Board 6/16
  5. 5. 5
  6. 6. PSC Group, LLC is proud to announce that, once again, they are home to multiple IBM Champions. Six top PSC employees were selected for the 2015 list: John Head, Mark Roden, Shean McManus, Kathy Brown, Brad Balassaitis and Toby Samples. PSC has more IBM Champions than any other single organization. PSC has had at least one employee named an IBM Champion since they started with the recognition 6 years ago. Congratulations to our six IBM Champions Brad Balassaitis Kathy Brown Toby Samples Mark Roden John Head Shean McManus
  7. 7. TechTarget
  8. 8. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  9. 9. The Application Battlefield
  10. 10. The Impact of Millennials
  11. 11. How did we get here? •Doing the same things better Iteration
  12. 12. How did we get here? • Doing the same things betterIteration • Doing new thingsInnovation • Doing new things that make the old ones obsoleteTransformation
  13. 13. The Application Disruptors UX Modern Workflow MobileSocial Cloud 13
  14. 14. The Application Disruptors UX Modern Workflow MobileSocial Cloud 14
  15. 15. Toronto, June 6-7 2016 15 7 billion mobile phones on the planet, with 1.5 billion of them smartphones Source: http://www.corvallisadvocate.com/2013/0523-more-people-have- cell-phones-than-clean-water/
  16. 16. Toronto, June 6-7 2016 16 91% of all people on earth have a mobile phone Source: http://www.corvallisadvocate.com/2013/0523-more-people-have- cell-phones-than-clean-water/
  17. 17. Toronto, June 6-7 2016 More people have cell phones than running water. Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/ Image: Image courtesy of adamr / FreeDigitalPhotos.net
  18. 18. Toronto, June 6-7 2016 18 Source: http://www.kpcb.com/insights/2013-internet-trends Image: Image courtesy of adamr / FreeDigitalPhotos.net People look at their photos 1,500x each week They spend 177 minutes on their phone per day
  19. 19. Mobile Experience Done Right
  20. 20. Mobile Experience Done Wrong
  21. 21. The Application Disruptors UX Modern Workflow MobileSocial Cloud 21
  22. 22. What Applications are Your Users Using? Your users are using this at home …
  23. 23. What Applications are Your Users Using? And this …
  24. 24. Do you think they really want to use this? Do you think they want to use this?
  25. 25. Do you think they really want to use this? Or this?
  26. 26. They want something like this!
  27. 27. Or this!
  28. 28. © 2013 IBM Corporation I know what your thinking … Your users aren’t like others. They use the apps we tell them. They do all their business on approved tools.
  29. 29. © 2013 IBM Corporation You're wrong. More than 50% of business users bypass internal applications for public tools.
  30. 30. © 2013 IBM Corporation Because the internal tools are: Too slow Too restrictive Not accessible at home Not on the mobile device Not Sexy
  31. 31. The Application Disruptors UX Modern Workflow MobileSocial Cloud 31
  32. 32. Why the Cloud?
  33. 33. The Application Disruptors UX Modern Workflow MobileSocial Cloud 33
  34. 34. Social is important today, but even more so tomorrow
  35. 35. 90% of young adults (ages 18 to 29) use social media. 35% of those over age 65 do
  36. 36. Top executives: social media is for thee, but not for me • 84% of CEOs and VPs say they use social media to help make purchasing decisions • All 100 top global brands have social media profiles on FB, Twitter, Youtube, etc. • 27% of C-Level executives actively engaged, down from 47% in 2012 • Top 100 brands, only 31 CMOs have twitter accounts
  37. 37. It’s Not about Big Data, It’s about Messy Data • This isn’t a Hadoop Problem • This is about the convergence of data that does not align • How social process and tools effects the distribution of data – that’s the key
  38. 38. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  39. 39. Our Methodology Application Modernization, Not Migration Inventory Existing Application Portfolio Categorize and Prioritize Estimate Modernization Costs Determine Landing Platform Network Impact Analysis Data Center Impact Analysis Define Security Model on Landing Platform Establish Tools & Standards Application Transformation Data Transformation Sunset Legacy Environment Develop Support and Staffing Plan Application Modernized! Reduce Licensing of Legacy Environment Define Governance Model Modify Infrastructure Establish Development Environment Specify and Procure Production Hardware and Software Analysis & Design Prepare for a more data driven, mobile, social and dynamic future Identify opportunities to enhance processes, workflow and security Technical Analysis Business Value Analysis Cultural Change Analysis Develop Training Plan and Materials Train End Users on Modernized Application ANALYZE MODERNIZE
  40. 40. Application Portfolio Value • Is the IT Portfolio aligned to the Business Value? • Can we identify immediate cost savings? • Are there any technical issues requiring remediation? 43 Business Value Technical Environment Tolerate Invest Eliminate Migrate
  41. 41. What are our options? Sunset Maintain Modernize Replatform
  42. 42. Toronto, June 6-7 2016 Sunset
  43. 43. Maintain
  44. 44. Modernize
  45. 45. Replatform
  46. 46. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  47. 47. Demo – PSC M&A 50
  48. 48. IBM Connections Integration
  49. 49. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  50. 50. Toronto, June 6-7 2016 Gold 1. Application Development 2. Cloud Productivity 3. Collaboration and Content 4. Customer Relationship Management 5. Digital Advertising Silver 1. Application Integration 2. Cloud Platform 3. Cloud CRM 4. Communications 5. Data Analytics 6. Data Platform 7. Devices and Deployment 8. Midmarket Solution Provider 9. Small and Midmarket Cloud Solutions Extensive Microsoft Competencies
  51. 51. Toronto, June 6-7 2016 Agenda • About me • Application State of the Union • What is Application Modernization? • Web Apps & Social Integration • Platform Integration & Cognitive Integration • Surround & Extend Legacy Applications • Q&A
  52. 52. Microsoft SharePoint – the Problem
  53. 53. Our Approach Surround Repurpose Migrate
  54. 54. Demo: Microsoft SharePoint Surround 69
  55. 55. Microsoft SharePoint Repurpose
  56. 56. 3 things you learned in this session 1. How “Social” matter to business applications 2. What is Application Modernization and why does it matter 3. How integration across platforms and technologies can inject social processes into business
  57. 57. Toronto, June 6-7 2016 72 John Head jhead@psclistens.com 1051 Perimeter Drive Suite 500 Schaumburg, IL 60173 (847) 517-7200 (847) 517-7600 fax Facebook.com/johndhead Twitter.com/johnhead LinkedIN.com/in/johndhead Slideshare.com/johnhead Youtube.com/johnhead www.johndavidhead.com www.pscgroup.com Facebook.com/PSCGroup Twitter.com/PSCGroup Linkedin.com/company/psc-group-llc Slideshare.com/PSCGroup Youtube.com/PSCGroup

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