AD502: The Mobile Disruption: Why XPages Development is Targeting Mobile First


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AD502: The Mobile Disruption: Why XPages Development is Targeting Mobile First

  1. 1. AD502: The Mobile Disruption: Why XPages Development is Targeting Mobile First John Beck, IBM John Head, PSC Group, LLC © 2014 IBM Corporation
  2. 2. Agenda About Us? 2 Mobile State of the Union Mobile Disruption out in the Field The IBM MobileFirst Story
  3. 3. About Us 3
  4. 4. About Us John Beck, IBM  No, I am not very talented at basketball (that's why I have a job at IBM!).  “Who am I?” I am responsible for global sales of IBM's messaging portfolio (Notes & Domino, Traveler, Mobile Connect and Protector)  Previously, I have held cloud sales, product management, development and support roles within IBM all focused on the IBM Collaboration Solutions portfolio.  Working with Notes since R3 in 1995 and managed production Domino environment on NT Alpha (really!?!).  Recently moved my family to Wisconsin from Massachusetts (yes it is colder there).  “Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that Domino applications have to their business and processes. They are also looking to shift that investment to new access modes and transform their end user computing environments.  Follow/contact/link to me: +1 508.414.0734 4
  5. 5. John Head 1051 Perimeter Drive Suite 500 Schaumburg, IL 60173 (847) 517-7200 (847) 517-7600 fax 5
  6. 6. Mobile State of the Union 7
  7. 7. Before we begin … Interacting with us @johnhead & @jhnbck #ibmconnect #free1352 We would love your feedback during the session … … and please fill out the evaluations! 8
  8. 8. Polling the Audience Let’s find out a few things about all of you 9
  9. 9. Survey Says … Please raise your hand if You have a Smartphone* with you at IBM Connect 2014 *Smartphone is a phone with a web browser capable of displaying modern web pages (i.e. full fidelity ESPN) 10
  10. 10. Survey Says … Please raise your hand if You have multiple mobile devices with you at IBM Connect 2014? 11
  11. 11. Survey Says … Please raise your hand if You have left your laptop in your room for most of IBM Connect 2014 12
  12. 12. Survey Says … Please raise your hand if You / Your company has built a mobile application for your company using XPages? 13
  13. 13. Survey Says … Please raise your hand if You / Your company has built a mobile application for your company using IBM Portal? 14
  14. 14. Survey Says … Please raise your hand if You / Your company has built a mobile application for your company using IBM Worklight? 15
  15. 15. Survey Says … Please raise your hand if You / Your company has built a native (iOS / Android / Windows Phone) application? This is not using HTML … needs to be native downloadable from the native device app store 16
  16. 16. Survey Says … Please raise your hand if Your company has a BYOD (Bring Your Own Device) program. 17
  17. 17. The polling highlighted a few trends How mobile devices and applications are becoming standard Mobile applications are the future IBM launched IBM MobileFirst to support this sweeping industry change You – be it if you are a developer / admin / executive / user – are using mobile 18
  18. 18. 7 billion mobile phones on the planet, with 1.5 billion of them smartphones Source: 19
  19. 19. 91% of all people on earth have a mobile phone Source: 20
  20. 20. More people have cell phones than running water. 21 Source: Image: Image courtesy of adamr /
  21. 21. 56% of people own a smart phone Source: 22
  22. 22. The average mobile phone user checks their phone 150 times a day. That is an average of 158 minutes each and every day on our smartphones and tablets. Two hours and seven minutes of that is in an app, and only 31 minutes is in a browser. 23 Source: Image: Image courtesy of adamr /
  23. 23. 75% of all email is seen on a mobile device first – the #1 email client in the world is the iOS Mail app 24 Source:
  24. 24. 80% of time on mobile is spent inside apps Source: 25
  25. 25. 81% of employed adults use at least one personally owned electronic device for business 26 Source:
  26. 26. Tablet Sales in Fourth Quarter Could Surpass PCs, With Annual Tablet Sales Set to Eclipse Computers by 2015 Source: 27
  27. 27. Smartphone sales edged out feature phones sales for the first time in 3Q 2013 Source: 28
  28. 28. Smartphones are forcing a 2 to 3 year upgrade cycle Source: 29
  29. 29. Smartphones are forcing OS upgrades faster than ever – nearly 50% of iOS devices upgraded to iOS 7 in 7 days Source: 30
  30. 30. By 2018, 70% of the workforce will use a tablet or tablet hybrid Source: 31
  31. 31. By 2017, 90% of the enterprise apps will be both desktop and mobile, up from 20% in 2013 Source: 32
  32. 32. By 2015, 2/3 of the workforce will own a smartphone and 40% of the workforce will be mobile. 33 Source:
  33. 33. The average CIO expects to support more than three smartphone platforms and many will have more. Source: 34
  34. 34. Impact of Mobile in Business 73% of mobile leaders had measurable ROI from mobile initiatives. 35 Based on 2013 IBM Institute for Business Value Study
  35. 35. Impact of Mobile in Business Top Concerns of Mobile in the Enterprise: #1 Integration 36 #2 Security Based on 2013 IBM Institute for Business Value Study
  36. 36. Interesting factoids, but what is driving this? Convenience Power Drive to Mobile Portability  It is the most personal form of computing  We spend nearly half of our Internet time on mobile devices 37 Cost
  37. 37. Interesting factoids, but what is driving this? Convenience Power Drive to Mobile Portability Cost  Today's high end devices have more power than laptops from four years ago 38
  38. 38. Interesting factoids, but what is driving this? Convenience Power Drive to Mobile Portability Cost  Easier to hold, and thereby have with you at more times during the day 39
  39. 39. Interesting factoids, but what is driving this? Convenience Power Drive to Mobile Portability Cost  Many are experiencing their first computing experience ONLY on mobile devices 40
  40. 40. Why do you care? • ~40% of US shopping on Black Friday was done on mobile devices Commerce 41 • Move to remote work is a necessary trend • What's happening at home will happen at work Workplace Changes Consumerization of IT
  41. 41. Mobile Disruption out in the Field 42
  42. 42. 43
  43. 43. #free1352 44
  44. 44. Our Partners 45
  45. 45. PSC’s real world experiences with • Mobilization • Application Modernization • XPages “The impact of a consumer economy on the enterprise application space” © 2013 IBM Corporation
  46. 46. Mobile Experience Done Right 47
  47. 47. Mobile Experience Done Wrong 48
  48. 48. Mobile Experience Done Wrong 49
  49. 49. Mobile Experience Done Wrong 50
  50. 50. Mobile Experience Done Really Wrong 51
  51. 51. I know what your thinking … Your users aren’t like others. They use the apps we tell them. They do all their business on approved tools. © 2013 IBM Corporation
  52. 52. You're wrong. More than 50% of business users bypass internal applications for public tools. © 2013 IBM Corporation
  53. 53. Because the internal tools are: Too slow Too restrictive Not accessible at home Not on the mobile device Not Sexy © 2013 IBM Corporation
  55. 55. The “upwardly mobile” Enterprise  The mobile device is now the #1 used tool for accessing corporate applications  Mobile access is seen as a cost savings  Native vs. HTML5 56 Source: Symantec 2012 Global State of Mobility Survey Infographic
  56. 56. The Application Story So Far 2013 was the year of the Mobile Application  2013 saw a change in focus in the Notes/Domino world  The fracture of mail and application platforms accelerated  Every discussion PSC had with its customers in 2013 around email was about moving to the cloud – IBM SmartCloud Notes – Microsoft Office 365 57
  57. 57. The Mobile Priority  Not specific to XPages / IBM  Across all our development teams, mobile is now a priority – – SharePoint – Open Source Solutions (Python, Java, etc.)  Companies of all sizes are prioritizing mobile  2012 – 50% of applications had a mobile interface  2013 – 95% of applications had a mobile interface, 50% were mobile first 58
  58. 58. What is IBM XPages? Selling the Platform  “XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”  XPages was the shift from business analyst turned developer to proper web developer  This isn’t about Notes & Domino vs. SharePoint  This is about building web applications 59
  59. 59. What is IBM XPages? How to Explain  Java Application Server  Uses Java Server Faces (JSF)  Uses Modern Web Development Standards – HTML – CSS  Allows developers to use – Java – JavaScript “XPages  Built in Web Library – Dojo  IBM customizations to speed RAD – SSJS Libraries – @Function language – Extension Library toolkit – Social Business Toolkit – Mobile toolkit is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”
  60. 60. What’s Missing?
  61. 61. Lotus Notes Domino
  62. 62. What is IBM XPages? The Justification  IBM XWork Server – 8 applications, 1 year, $1,000  Domino Applications of Softlayer – the PaaS / PAYG Future  Web Developers Can Pick Up the Platform –Java –JSF –HTML / Javascript 63
  63. 63. XPages Mobile Development The Secret Sauce  Responsive Design is our friend  New tools have made put XPages development on equal footing with other platforms – Twitter Bootstrap – jQuery Mobile  Domino 9.0.1 REST APIs  XPages Developers = Web developers  UX Designers and Proper Testing 64
  64. 64. Not your typical web application 65
  65. 65. What most people think of XPages
  66. 66. 67
  67. 67. Building for the tablet
  68. 68. Building for the phone
  69. 69. Application Modernization with PSC Application Modernization, Not Migration PSC views the process of modernizing application platforms from a holistic, enterprise perspective. Building from our Hub Services, our AMC provides extensive services in each of three critical areas – providing our o clients with a 360 View of the process.
  70. 70. Application Modernization Roadmap ANALYZE Inventory Existing Application Portfolio Analysis & Design Prepare for a more data driven, mobile, social and dynamic future Technical Analysis Business Value Analysis Identify opportunities to enhance processes, workflow and security Data Center Impact Analysis Specify and Procure Production Hardware and Software Modify Infrastructure Network Impact Analysis Define Security Model on Landing Platform Define Governance Model Application Transformation Categorize and Prioritize Establish Tools & Standards Establish Development Environment Develop Support and Staffing Plan Sunset Legacy Environment Reduce Licensing of Legacy Environment Cultural Change Analysis Develop Training Plan and Materials Train End Users on Modernized Application Determine Landing Platform Estimate Modernization Costs MODERNIZE 71 Data Transformation Application Modernized!
  71. 71. Application Modernization & Mobilization Not Migration  There is no tool that magically solves the migration problem.  From Notes to SharePoint  From Client to Web  From A to B  Tools move data  People improve process and modernization applications 72
  72. 72. Starting the Mobile XPages Journey The Starting Point 73
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  80. 80. 81
  81. 81. What’s Next? XPages and Worklight coming together 82
  82. 82. I am a web developer. I build world class apps on #XPages #free1352 #ibmconnect @johnhead @jhnbck 83
  83. 83. 84
  84. 84. The IBM MobileFirst Story – and why a XPages Customer/Developer cares 85
  85. 85. Mobile Adoption Continues to Explode 41% CAGR Wearable Wireless Devices 1Trillion Connected Devices 5.6 Billion Personal Devices Sold 2013 2014 2015
  86. 86. Mobile Is Changing Interactions Across Industries 1/3 of US citizens access federal Mobile banking transactions government website by logging in from phones or 25%comes from for travel tablets a mobile device of all online search grew at 138%inCAGR from 0.3B 2008 to 9.4B in 2012
  87. 87. And Ultimately Changing How Individuals Are Getting Things Done 47% use devices to 62% use devices for 41% use devices to read work related email access work related apps and write docs
  88. 88. These Trends Bring Business and IT Challenges Business & IT Changes Privacy & Security Integration  New process and business designs required for transformation opportunities  Rapid and disruptive innovation shortening time to value requirements  Clients operate in a “4 screen” world  Protection of privacy and confidential information  Policies for client-owned smartphones and tablets  Visibility, security and management of mobile platform requirements  Developing apps that integrate with information across the enterprise  Infrastructure complexity from multiple device platforms  Unique mobile requirements for employees/workers
  89. 89. The IBM Institute for Business Value and Oxford Economics Analyzed the Characteristics of Mobile Leaders Read the report: Survey Respondent by Industry Market Banking Travel and Transportation 58 54 Automotive Government Healthcare Insurance Telecom Retail Manufacturing Other 50 50 50 50 50 50 38 51 The study represents 601 mobile strategy experts 1 Research was conducted by IBV and Oxford Economics in 1Q13 Mature Growth 50% 50%
  90. 90. What constitutes a mobile strategy leader? Deliberate Is aligned to areas where mobile can fundamentally change business processes and models to generate new revenue streams, lower costs or redefine the organization’s role in the value chain Resourceful Has designed to leverage common technology tools, partnerships, platforms and development resources across business units Collaborative Has an established governance structure for mobile initiatives that involves all relevant stakeholders, including LoB, IT, HR and Marketing Thorough Takes into account both external as well as internal initiatives Financially savvy Ensures that business cases take into consideration both direct costs as well as benefits that accrue in areas not directly bearing the cost of the initiative Source: Institute for Business Value, Mobile Enterprise Study
  91. 91. Mobile strategy leaders have similarities… 50% Mobile strategy is aligned with the overall business strategy 47% 45 49 Organization has clear funding mechanism for mobile initiatives Organization has a well-defined, enterprise-wise mobile strategy There is executivelevel oversight for mobile initiatives 44 Source: Institute for Business Value, Mobile Enterprise Study (Percent indicating agree or strongly agree) There is an established governance structure for mobile initiatives
  92. 92. The Findings Give Us Insight into the Things that Mobile Leaders Are Doing Differently 1 They BUILD apps that unlock core business knowledge for mobile uses 2 They secure and manage the mobile enterprise to OPTIMIZE performance 3 They use insights to ENGAGE their customers wherever they are 4 They use mobile to fundamentally TRANSFORM the way they do business
  93. 93. Those indicating that they excel at integrating existing systems with mobile 63% Mobile Strategy Leaders vs 34% All Others Users do not forgive you for having something that works on the website but doesn’t work on the iPhone app. Chief Architect, Travel services company
  94. 94. Those indicating that they are effective at addressing mobile data security issues 90% Mobile Strategy Leaders vs 55% All Others Our main challenges are data, security, privacy, and intellectual property risk. As vehicles collect more and more data, we will be challenged with determining the owner of the data and what is personal versus private. Director Strategy and Planning, Global IT, Automotive
  95. 95. Those indicating that they are effective at taking action based on mobile data 73% Mobile Strategy Leaders vs 36% All Others Make sure the voice of the customer is heard by the engineer Senior Advisor, Consumer Electronics company
  96. 96. Those indicating that mobile is fundamentally changing the way their organization does business 81% Mobile Strategy Leaders vs 39% All Others If we don’t invest in mobile, over time we will reduce our ability to acquire new customers and make acquisitions; our customer metrics will decline. Head of Group Digital Deployment, Banking
  97. 97. Transform Backed by these findings we have identified a 4 part strategic approach to helping our clients put their businesses in motion Create new value at the moment of awareness Optimize Engage Integrate mobile into the fabric of the organization Connect with customers in context Build Develop and run applications
  98. 98. Rohde & Schwarz cuts mobile development costs by 60 percent. The IBM Worklight platform facilitates rapid mobile application development Develop and run applications Solution Using the IBM Worklight mobile platform, the organization can develop and deploy hybrid HTML5 applications to deliver content across multiple mobile platforms. Challenges Benefits Rohde & Schwarz wanted to create a mobile enterprise infrastructure that would help it support multiple devices and create applications for customers, partners and employees Reduces multiplatform development costs by 60 percent when developing for five platforms
  99. 99. Kochi Medical School Hospital improves care quality while cutting costs using Mobile Enterprise Services Integrate mobile into the fabric of the organization Solution IBM helped the hospital to restructure its architecture to take advantage of Apple iPod touch devices, offering a more intuitive user interface, lower maintenance costs and a broader range of applications. Challenges Benefits The hospital wanted to update its mobile environment to improve care quality, medical staff productivity and operating cost reduction. Lower per-device expense helps reduce maintenance costs and equip a larger pool of employees. Cloud based architecture maintains a security-rich environment for medical information which extends to, but is not stored on, mobile devices.
  100. 100. Mobile innovations at ING DIRECT Canada make consumer banking available any time, any place Solution Developed a long-term, mobile architecture that could offer consistent value to clients, support multiple mobile devices, fast-track the delivery of new features, and do it all securely. Challenges Benefits Amidst the rapid adoption of mobile banking, ING DIRECT Canada needed to be nimble and be able to change and adapt to consumer preferences quickly. Orange Snapshot gives mobile consumers a complete and simplified view of all their accounts, as well as bill payment and email money transfers, in two easy clicks. Customers can easily and securely access their ING DIRECT account information from within Facebook’s social networking site.
  101. 101. Ford Motor Co. enables mobile user experience with M2M technologies Create new value at the moment of awareness Challenges Solution Increasingly sophisticated mobile technologies continues to raise the bar on drivers’ expectations for their vehicles and their driving experience. Ford needed to provide its customers with safer, simpler ways to connect with in-vehicle technologies and their digital lives. Ford implemented IBM WebSphere software, which helps enable the company to build, manage the mobility functions that enhances the mobile experience for the customers and increase the service predictability Benefits Ford improved tracking of maintenance issues and vehicle owner behaviors and increased customer satisfaction by enabling vehicles to self-diagnose and report incipient maintenance issues
  102. 102. Domino applications built with XPages Mobile  Hendricks Regional Health  Using XPages to improve staff scheduling and communication, mobile access to field protocols for EMTs, an insulin drip calculator and more  Click → Link to case study  Imaging Business Machines, LLC.  Using XPages to modernize existing business applications  Click → Link to case study  VCC    XPages mobile controls provide mobile access to VCC's Endeavor project management solution Click → Link to case study SMC  XPages plus Teamstudio Unplugged allows employees to perform energy assessments offline with their mobile devices
  103. 103. IBM Xpages Applications In The Cloud  An Expressway for bringing Domino Applications to the cloud  New or existing customer applications  ISV solutions Based on  Leveraging the IBM SoftLayer cloud infrastructure  Automated, Highly Available  Worldwide data center presence  Pay per use and scale as needed  Work with ISSC and IBM Business Partners to customize and manage
  104. 104. Offering Portfolio Industry Solutions Banking Insurance Retail Transport Telecom Government Healthcare Strategy & Design Services Application & Data Platform Management Security Devices Network Cloud & Managed Services Analytics Servers Development & Integration Services IBM & Partner Applications Automotive
  105. 105. Final Thoughts 106
  106. 106.  Access Connect Online to complete your session surveys using any: – Web or mobile browser – Connect Online kiosk onsite 107 I am a web developer. I build world class apps on #XPages #free1352 #ibmconnect @johnhead @jhnbck
  107. 107. Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2014. All rights reserved.  U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  IBM, the IBM logo,, IBM Notes, IBM Domino, and Xpages are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at Other company, product, or service names may be trademarks or service marks of others. 108