Enterprise Mobility Solutions & Services


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Let's see how Enterprise Mobility Management Suite offers consistent security, performance, compliance and support across the mobile enterprise. How it simplifies Managing devices, applications, content, BYOD and emails while driving employee productivity and satisfaction & How AppStudioz offers Enterprise Mobility Management services with a unique blend of talent and framework to Enterprise Mobility projects to ensure the best possible solutions by offering flexible and scalable enterprise mobility software solutions

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Enterprise Mobility Solutions & Services

  1. 1. Enterprise Mobility Solutions & Services
  2. 2. Agenda Enterprise Mobility - “Need of the Hour” AppStudioz Mobility Services- An Overview AppStudioz Offerings Around Enterprise Mobility Case Studies Enterprise Mobility - “Need of the Hour” AppStudioz Mobility Services- An Overview AppStudioz Offerings Around Enterprise Mobility Case Studies
  3. 3. Few Facts About Enterprise Mobility Let’s start out with some general enterprise mobility stats: ● The global enterprise mobility market will rake in $140 billion a year by 2020. ­  Visage Mobile)  ● 85% of enterprises have no plans to employ a single mobile leader ­ Appcelerator  Enterprise mobile apps are all the rage: ● Mobile app testing consumes a quarter of IT budget. ­ CIO insight  ● Only 11% of end users access business applications from the corporate office  100% of the time ­ Cisco  ● 75% of Fortune 500 companies are taking steps to deploy HTML5 mobile apps ­  IBM Worklight ● Mobile CRM apps will grow 500% by 2014 ­ Gartner  ● Halfway through 2013 we had already collected almost as many mobile malware  samples as in all of 2012 ­ McAfee 
  4. 4. Everyone’s talking about cloud / Internet of Things: ● 50% of Enterprises will use hybrid cloud by 2017 ­ Gartner  ● IT  spending  will  reach  $3.8  trillion  next  year  as  billions  of  things  get  connected  ­  AllThingsD ● 80% of enterprises would experience a severe impact to their operations if there was  a cloud outage of just a day ­ Forbes BYOD! ● The BYOD market will increase to $181 billion by 2017 ­ MarketsandMarkets  ● By 2017, half of employers will require employees to use their own devices for work ­  Gartner ● 24%  of  consumers  surveyed  currently  use  a  smartphone  or  tablet  as  their  primary,  work­related computing device ­ Samsung  Facts Continued
  5. 5. Considering the Mobile Lifestyle This rapid trend toward corporate network mobility is changing the  workplace, including employees’ lifestyles and business operations. An information worker can use his personal device to access enterprise e-mail and applications when outside the office. A salesperson can use a handheld device to get a customer to sign for samples received. A field service engineer can use a “ruggedized” tablet to find information on specific parts so that he can fix a customer’s problem the first time. A police officer with a tablet in her vehicle can access a database of criminal information while on patrol. A retail salesperson can check stock levels and process transactions with a handheld point-of-sale device. A health worker can have up-to-date patient information, whether in the hospital or while visiting the patient at home.
  6. 6. Enterprise Mobility Adoption: Key Challenges & Considerations Point solution or  platform­based Device  selection Poor network  coverage Choosing the  right mobility  device Managing  enterprise  requirements in a  predominately  consumer market Navigating the  complex  mobility  ecosystem Easing  mobility  challenges
  7. 7. Bring Your Own  Device (BYOD) Mobile Device  Management  (MDM) Security and  Privacy Mobile  application Management Mobile  application Architecture Mobility  Testing  Suites Enterprise Mobility Adoption: Key Challenges & Considerations
  8. 8. Greater ROI and  Reduced TCO Enable Work anytime  anywhere The desire to interact  directly with the customer  and other stakeholders Increased reliance on  mobile task and  information workers — in  effect, distributing the  workforce Increased  employee  productivity Proven benefits of corporations embracing broad-based mobility
  9. 9. Managed Mobility
  10. 10. Managed Mobility Device Management Application Management Security Management = + +
  11. 11. Device Management To secure data, if your device is lost,  use  various  techniques  and  software Implement  corporate  policy  and  provide proper employee training  Implement  an  aggressive  security  solution To  cover  all  the  above  mentioned  points,  proper  implementation  of  Mobile  Device  Management  (MDM) Lifecycle is required. 
  12. 12. Mobile Device Management (MDM) Lifecycle Mobile  Device  Management  (MDM)  gives  you  management  control  over  mobile  devices,  for  example  locking  and  wiping  devices.  While  MDM  is  an  important  part  of  mobility  management,  your  business  must  be  able  to  effectively deploy and manage work apps and content to help your employees  be more productive and better able to serve customers. CONFIGURE PROVISION SECURE MONITER SECURE Encrypt data Secure renewal Apply restrictions CONFIGURE Setup Email Setup Secure Wifi Secure VPN PROVISION Self registration Notify in Email Setup identity MONITOR Identify devices Collect statistics Tie user to device DECOMMISSION Revoke access Decommission  Report MANAGE Lock, eipe, locate Automate revocation Integrate with tools Report on activity 2 4 6 1 3 5
  13. 13. Mobile device application development has two approaches: 1) Point solutions: Enterprise users to perform a business operation and engage with co­workers and  customers. Mainly designed for small­sized organizations Note:  As  single  app  is  LIVE,  users  generate  a  need  for  more  mobile  enabled  application and broader platform/device support. This triggers a string business case  for mobility migration = > And, to plan our mobility migration, we need MEAP. 2) Mobile Enterprise Application Platform (MEAP): Designed specifically for mobile enterprise application users Controlled access to all mobile applications hosted on a particular platform Employees/Customers  can  access  and  exchange  data  from  any  mobile  device  types to perform business operations. Connects mobile devices to back­end data sources and applications Offers a single console with integrated application management Application Management
  14. 14. MEAP Development and Deployment MEAP ­ The Right Approach for an Integrated  Mobility Solution Comprehensive  integration  capabilities  –  Connectivity  to  corporate  systems  such  as  ERP,  CRM, etc. Mobile  application  development  –  Integrated  Development  Environment  (IDE)  for  building  mobile applications Mobile Device Management (MDM) capabilities –  Support  for  device  provisioning,  secure  transmission of data, mobile asset tracking, etc. Mobile  Application  Management  (MAM)  capabilities – Support for provisioning and access  control  to  mobile  applications  used  in  business  settings
  15. 15. Key Benefits of MEAP Cost  Effective Maintains  adequate  security Manages  software  versions Tracks  Licenses Helps you  leverage  software and  data facilities  Makes  maintainenece  process virtually  automatic Makes  planning,  employee  involvement,  and training  efficient Offers effective  and  centralized  automated  management 
  16. 16. Bring  your  own  device  (BYOD) is  an  IT  policy  where  employees are allowed or encouraged to use their personal mobile  devices — and, increasingly, notebook PCs — to access enterprise  data and systems. There are four basic options, which allow: Unlimited access for personal devices. Access only to non­sensitive systems and data. Access, but with IT control over personal devices, apps and stored  data. Access, but prevent local storage of data on personal devices. Why BYOD? Increased productivity  and innovation Employee satisfaction Cost savings Consider before  adopting BYOD Personal cost Enterprise Cost Enterprise control How to BYOD?  Plan  Secure & Manage Communicate your Policy Support BYOD
  17. 17. Application management Mobile device application development has two basic approaches: 1) point solutions - A single application is acquired or written to support a single mobile operating system 2) Mobile Enterprise Application Platform (MEAP) - To plan our mobility migration, we need MEAP A MEAP approach to mobile application development - Supports major mobile device types - Connects mobile devices to back-end data sources and applications - Offers one console with integrated application management As single app is online, the company or the user community quickly identifies more application requirements + users begin pushing for broader device support. Security Management Security management Remote lock and data wipe: Data fading Data encryption Why mobile security matters? Lost productivity Damage to the corporate image Loss  of  confidence  among  customers  or  partners Legal problems Fines for violations of compliance rules
  18. 18. Agenda Enterprise Mobility - “Need of the Hour” AppStudioz Mobility Services- An Overview AppStudioz Offerings Around Enterprise Mobility Case Studies
  19. 19. AppStudioz’s Mobility Approach 1 Framework of Strategic Planning Idea Generation Mobility Roadmap Planning 2a R&D Services | Proof of Concept (POC) Business Case Validation Detailed Feasibility  Analysis Technology Assesment POC Implementation 2b R&D Services | Proof of Concept (POC) MEAP Selection Competitiors Analysis Key Success Metrics Secondary Research 3 Architecture & Design Enterprise tech stacks UXD Expertise Business Inputs Cross Functional Teams 4 Mobile App Development Custom mobile  application development Mobile Solns for  critical business processes 5 Mobile App porting Multiple  Platforms/OSs/Versions Multiple Devices Form Factors
  20. 20. AppStudioz’s Wide Mobility Capabilities – An Overview Services Mobile Strategy Native App Development Cross Platform Applications Mobile Web Applications App Security Support & Maintainence People Project Managers TestersDevelopers Mobile Platform Specialist Models Requirement gathering & Analysis System Design Implementation Testing Deployment of System Maintainence Platforms
  21. 21. Agenda Enterprise Mobility - “Need of the Hour” AppStudioz Mobility Services- An Overview AppStudioz Offerings Around Enterprise Mobility Case Studies
  22. 22. AppStudioz's Vertical Offerings
  23. 23. Classifying various aspects of mobile applications for an Enterprise
  24. 24. Complete  enterprise  mobility  management  (EMM)  includes  mobile  device management,  mobile  application  management  and  enterprise­grade  productivity  apps.  Let's  have  a  look  on  how  AppStudioz  provides  complete  mobile management:  AppStudioz’s Complete Enterprise Mobility Management Offerings (EMM) – An Overview
  25. 25. Agenda Enterprise Mobility - “Need of the Hour” AppStudioz Mobility Services- An Overview AppStudioz Offerings Around Enterprise Mobility Case Studies
  26. 26. Sample Case Examples around Mobility - addressing business pain points using Mobile Solutions across industries
  27. 27. Workforce Management App Client's Background: a leader in the field of energy management and innovative solutions for the  wireless telecommunications and alternate energy sector. Business  Challenge:  Problem  in  tracking  location  of  employee,  Task  allocation,  cumbersome  report filling, remote wipeout, data transfer, login/logout and many others  Technology Involved: Core Java and Android Backend: PHP & Zend1 framework App Offerings Management Reporting Tool Offers Multiple hierarchy Management with lot of restrictions Login ● Once Field user starts their work they are needed to 'tap' login button. ● If they forgot to logout at the time of leaving, after 24 hours app logouts automatically Tracking At every 4­5 minutes exact location of field users is sent to service managers                                                                                                           Continued.....                                       
  28. 28. WorkForce Management App – Admin Panel Screens
  29. 29.   Workforce Management App   Task Management ­ Variety of Ticket Status 1. Pending – Till the field user accepts/declines the ticket request 2. Accepted – After field user accepts the request 3. On the way – After accepting till he reaches to tower 4. Reached – As he reaches to tower. At this step user's address is verified with his location 5. Onsite Status – Notifies the onsite status to CI 6. Completed/ Pending – Is work completed or pending?  ● If Completed – Field user fills FSR form and sends to CI ● If completed and internet connection is lost – FSR form is saved in offline mode and will be sent  once connection is resumed ● If Pending – Field user needs to mention the reason and ticket will be closed with 'Pending Status' Task Allocation Field users have the app installed in their mobile. Through the app CIs can easily allot task to field  users: ● CIs send ticket to field users based on their availability and location.                                                                                                                Continued...
  30. 30.                                          Workforce Management App   As field users recieve ticket they can 'accept' or 'decline' the task ● Accept  –  they  need  to  set  the  time  when  they  will  do  the  task  +  set  the  priority  of  task  (which CI can modify) ● Decline – CI can allot someone else again based on their availability and location  Remote Wipeout to revoke access of a particular ID CI can wipeout any ID and the app will be uninstalled from user's device Active/Inactive CI can make any particular ID inactive to revoke access temporarily Business Outcome: 1. Effective workforce management & Tracking while being in the field 2. Reduced Task Allocation & Completion cycle 3. Field support to workforce hence, ensuring minimal human error and accurate data capture 4. Highly secured 5. Reduces the cost                                                                                                                 Continued....                                                              
  31. 31. WorkForce Management App – App screens
  32. 32.              Workforce Management and Shift scheduling Client's  Background:  One  of  world's  leading  Pharmaceutical  company Technology Involved: Android Java, Native App, PHP Business Outcome: 1. Effective shift management & reduced work­shift allocation cycle  time 2. Ensuring quick and flawless shift allocation 3. Centrally managing shifts for employees 4.  Closed  loop  co­ordination  among  all  stakeholders  –  employee,  shift replacement in­charge, colleagues 5. Automated & proactive alerts with effective time management for  all stakeholders
  33. 33. Employee Monitoring and Security Alert  App       Client's  Background:  One  of  World's  leading  construction  company Technology Involved: Android Java, Native App, PHP Business Outcome: 1. Ensuring Employee safety 2. Automatic SOS alerts to co­workers or supervisors 3. Quick & automated location based intimation to police  station or hospital
  34. 34.     Vendor Management App Client's  Background:  One  of  the  leading  online  booking  company Business  Challenge:  Rapid  design,  development  and  deployment  of  an  attractive  and  content  relevant  comsumer  application  to  manage  informations  and  appointments of their clients Technology Involved: Android Java, Native App, PHP Business Outcome: 1. Increased engagement with vendors 2.  Effective  Appointment  management  with  vendors  on  the fly 3.  Insights  into  customer  information  to  foster  smooth  relationship between customer and vendor
  35. 35. References www.kinvey.com www.belsoft.ch www.techradar.com www.barnstone.co.za www.citrix.com
  36. 36. www.facebook.com/appstudioz @appstudioz www.pinterest.com/AppStudiozApps/ www.linkedin.com/company/appstudioz www.behance.net/AppStudioz www.AppStudioz.com