Gov 2.0 and Open Data Sustainability

Presented by Jury Konga, Principal eGovFutures Group MISA West Conference Vernon, British Columbia September 16, 2010. Gov 2.0 & Open Data Sustainability

Acknowledgements
Appreciation is extended to a number of people and organizations in the Gov 2.0 & Open Data Community including
Open Data Framework collaboration team from the cities of Vancouver, Edmonton, Toronto and Ottawa sponsors: Shari Wallace, Chris Moore, Dave Wallace, Guy Michaud and their project leads: Darrin Fast, Ashley Casovan, Trish Garner, and Sean McCaffrey
MISA Ontario Gov 2.0 Committee
Tracey Lauriault, DataLibre
GovLoop.com, its Founder Steve Ressler, and the great discussion groups
WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends
Gov 2.0 and Open Data Sustainability

Overview
Definitions – Gov 2.0, Open Data, Sustainability
Current State
Gov 2.0 & Open Data
Challenges of Gov 2.0 & Open Data
Corporate Culture, Policies, Standards, Resources, Technology choices
Keys to Sustainability
Concluding Remarks

Definitions – Providing some Context
Gov 2.0 - it’s about transparency, collaboration, citizen engagement, innovation, government efficiency & eDemocracy
Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)
Sustainability - where idealism meets pragmatism (and lives on)

Obama’s Transparency and Open Government principles stated
Government should be transparent
Government should be participatory
Government should be collaborative Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/
Foundation goals from the Open Gov Directive … stated
Publish Government Information Online
Improve the Quality of Government Information
Create and Institutionalize a Culture of Open Government
Create an Enabling Policy Framework for Open Government Source: http://www.whitehouse.gov/open/documents/open-government-directive
Gov 2.0 - Principles of Open Gov Gov 2.0 and Open Data Sustainability

Additional goals identified from Open Gov community dialogue … ( in no specific order)
Effective and efficient access to Open Data (see OD principles later)
Enable citizen participation
Enhance collaboration and innovation
Encourage and seek partnerships
Institutionalize Open Government philosophies and practices
A declaration of open government by the Australian Government “Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce
Gov 2.0 - Principles of Open Gov Gov 2.0 and Open Data Sustainability http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5

1. The Commissioners endorse and promote open government as a means to enhance transparency and accountability which are essential features of good governance and critical elements of an effective and robust democracy.
2. The Commissioners call on the federal and all provincial and territorial governments to declare the importance of open government, including specific commitments for stronger standards for transparency and participation by the public.
3. Governments should build access mechanisms into the design and implementation stages of all new programs and services to facilitate and enhance proactive disclosure of information.
4. Through ongoing consultations with the public, governments should routinely identify data sources and proactively disclose information in open, accessible and reusable formats . Public access to information should be provided free or at minimal cost.
5. In implementing open government policies, the federal and all provincial and territorial governments should give due consideration to privacy, confidentiality, security, Crown copyright and all relevant laws.
Gov 2.0 Open Gov in Canada Recommendations Gov 2.0 and Open Data Sustainability Source : Sept 1, 2010 Resolution of Information and Privacy Commissioners of Canada, Provinces and Territories http://www.oic-ci.gc.ca/eng/rp-pr-ori-ari_2010_1.aspx

Gov 2.0 - Principles of Open Gov Gov 2.0 and Open Data Sustainability Aggregated view from the prior stated sources

Gov 2.0 and Open Data - Where’s IT in this?
Role of IT will be critical to the success of Gov 2.0 and Open Data initiatives … but not alone
Nature of Gov 2.0, Open Data and related initiatives will require both an internal and external collaborative approach
IT’s role must be at the enterprise level and provide input not only on technology matters but also related IM policy, standards, security, systems integration with a unique perspective on the corporations business processes and information assets

Gov 2.0 and Open Data Sustainability Gov 2.0 - Current State

Gov 2.0 Current State - Beginnings
Leadership is key to any government transformation
Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009)
Gov 2.0 and Open Data Sustainability Open Government Initiative – Metrics OGI Dashboard, May 2009 http://www.whitehouse.gov/open/around

Gov 2.0 Current State - Beginnings
OpenData.gov launched May 21, 2009 – significant progress in first year
Open Government Directive, Dec. 8, 2009 with focus on ..
Publish Government Information Online
Improve the Quality of Government Information
Create and Institutionalize a Culture of Open Government
Create an Enabling Policy Framework for Open Government

World e-Government Organization inaugural meeting September 7, 2010 in Seoul, S. Korea
Number of potential collaborative projects proposed including Global Open Gov
Chris Moore, Edmonton CIO one of the Executive Committee
Gov 2.0 Current State - Global View Gov 2.0 and Open Data Sustainability

Gov 2.0 Current State - National Initiatives
United States – Open Government Transparency, Participation, Collaboration
Great Britain – Smarter Government some keywords Civic Society, Local Priorities, Managing Assets
Australia – Engage Getting on with Gov 2.0
Gov 2.0 and Open Data Sustainability Declaration of Open Gov – key phrases include: “ using technology to increase citizen engagement and collaboration …” “ public sector information is a national resource” “ online engagement by public servants …. should be enabled and encouraged ”

Gov 2.0 Current State - Canada Initiatives
Canada – progress but no national strategy yet
Excellent internal collaboration tool in GCpedia
Internal Innovation via Crowdsourcing
Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas)
Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy

Gov 2.0 Current State - Provincial Initiatives
Just a few examples …
British Columbia Apps for Climate Action – great success in engaging the development community
Manitoba using facebook for recruitment – go where your clients are
Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2 nd Life – recruitment)
Quasi open data for a few

Gov 2.0 Current State - The Municipal Space in Context
Local government has a long history of collaboration and partnering both internally and externally
Collaboration examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM)
What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens

Gov 2.0 Current State - The Large Urban Municipal Space
Social Media (Web 2.0) tools, Open Data, Community engagement
Example cities: Toronto, Vancouver, Edmonton and Ottawa
Continually evolving and enhancing

Gov 2.0 Current State - Small to Medium Municipal Space
Social Media (Web 2.0) tools, Community engagement, internal collaboration, some with Open Data
Example cities: Nanaimo, Kelowna, Guelph, Niagara Region
Continually evolving and enhancing

Gov 2.0 Current State Municipal Space – Small in Size, Large in Output
Manor, Texas Pop. 5,500 (estimated)
IT Department: 1 the CIO (he’s also Asst. City Manager)
Social media throughout : Twitter, Facebook, YouTube
Manor Labs – crowdsourcing ideas from citizens: “how we can do things better”

Gov 2.0 Current State - Grassroots Initiatives
Citizens and Non-Profits are driven by ideals not politics
UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com
Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca
MANY applications facilitated by Open Data

Gov 2.0 Current State - Grassroots Initiatives
www.GovLoop.com
Founded in 2008 by Steve Ressler
Currently over 30,000 members and 722 discussion groups
Blogs, discussions, wiki, on twitter, facebook ……

Gov 2.0 and Open Data Sustainability Open Data - Current State

Open Data Current State - Global View
Global example – World Bank Data Catalog & Apps for Development contest (May 2010)

Open Data Success Stories - At the National Level
United States – data.gov
United Kingdom – data.gov.uk
Australia – data.australia.gov.au/
Canada – not a national site but extensive GIS data at GeoConnections Discovery portal & GeoGratis
Many Work-in-Progress

Open Data Success Stories - Provincial Governments
Land Info Ontario
GeoNova Portal
GeoBC

Open Data Success Stories - Large Urban Municipal Space
Vancouver (May 2009), Toronto (Nov. 2009), Edmonton (Jan. 2010), Ottawa (May 2010)
Open data sets, some Apps contests, Open Data community & hackathons
Current collaborative “Open Data Framework” project looking at best practices

Open Data Success Stories - Small to Medium Municipal Space
Open Data – not just for large municipalities
Some B.C. examples: Nanaimo, Kamloops, North Vancouver
Most municipalities provide some degree of “open data” – the need is to make it more extensive & part of daily operations

Open Data Success Stories - Municipal Government: United States
Washington DC
San Francisco
New York City
Seattle
Portland

Open Data Success Stories - Use & Re-Use of the Data
Value is not in the raw data alone
Apps for use of the data is key to open data success
Open Data apps dev community thirst for more & more data
Great video on value of open data - http://www.streetfilms.org/a-case-for-open-data-in-transit/ Gov 2.0 and Open Data Sustainability

Open Data Success Stories - Data Sharing and Collaboration
BC’s Integrated Cadastral Information Society - Great “Open Data” Sharing model
Data collaboration among municipalities, the province and private sector utilities
Open access to the public
Gov 2.0 and Open Data Sustainability http://www.icisociety.ca/

Open Data Current State - Very Dynamic Gov 2.0 and Open Data Sustainability Sept 1, 2010 : Canada – Open Gov & Data Principles Sept 5, 2010 : United States – Civic Commons Apps Sharing Sept 16, 2010 : International – Today’s Tweetdeck #opendata

Gov 2.0 and Open Data Sustainability Challenges for Gov 2.0 and Open Data

Gov 2.0 & Open Data - Key Attributes Gov 2.0 and Open Data Sustainability

Gov 2.0 & Open Data - Challenges … Local to Global
Key Challenges
Corporate culture – change management
Innovation by Design – Crowdsourcing internally and externally
Effective Community engagement
Supportive Policies – refresh needed
Standards to support policies
Sustainable resourcing
Technology – the “right” choices

“ Corporate Culture” ….. clearly stated in almost every recent report as a common stumbling block
Gov 2.0 & Open Data Challenges -Organizational Culture Gov 2.0 and Open Data Sustainability
The “elephant” in the room – well known but what to do? Consider …
“ Good Failure” - a point on the road to success.
Engagement – need to increase participation/buy-in
Transparency – moving from control to empowerment
http://www.publivate.com/?p=671

Innovation should be default for the organization
Gov 2.0 & Open Data Challenges -Innovation by Design Gov 2.0 and Open Data Sustainability
Internally there’s a need to leverage the intellectual capital
External engagement for innovation … “there ‘s more knowledgeable people outside your organization than inside”
Innovation is addictive 
Source: http://zope.cetis.ac.uk/members/scott “

Governments serve a diverse stakeholder community
Gov 2.0 & Open Data Challenges -Effective Community Engagement Gov 2.0 and Open Data Sustainability
Social media becomes key in engagement
Communications demands increase
Forming community partnerships is imperative

Enabling a Gov 2.0 and Open Data vision requires supportive policies … often in conflict with current policies – need a refresh in new environment
Gov 2.0 & Open Data Challenges - Supportive Policy Gov 2.0 and Open Data Sustainability
Policy areas include:
Use of Social Media technology;
“ Access by Design” and “Privacy by Design” ;
New Organizational roles; and
Related Service Level Agreements
Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf

Standards are great – there’s so many to choose from
Technology standards, data standards and a host of related interoperability issues exist
Gov 2.0 & Open Data Challenges - Standards Gov 2.0 and Open Data Sustainability
Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives
Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID
There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, …
OMG http://gov.omg.org/gov-wg-opengov.htm

Lack of time and resources continues to plague the public service – at all levels
Gov 2.0 & Open Data Challenges - Sustainable Resources Gov 2.0 and Open Data Sustainability
Gov 2.0 and Open Data do introduce new resource requirements
Speed of adoption – evolutionary vs. accelerated politically driven impacts resourcing
Moving from a project to an ongoing program

What’s the right choice(s) for an enterprise solution
Gov 2.0 & Open Data Challenges - Technology Gov 2.0 and Open Data Sustainability Source: Microsoft's Citizen Service Platform http://www.microsoft.com/industry/publicsector/Government/csp/default.aspx
COTS vs. Open Source vs. Internal development
Internal data centre vs. Cloud Services vs. Shared Services
Which communications , collaboration & engagement platform
“ When to jump” – always new technologies around the corner (where in the hype cycle ?)
Example Gov 2.0 Platform

Gov 2.0 and Open Data Sustainability Keys to Sustainability Web doesn’t look dead to me

Gov 2.0 and Open Data - Keys to Sustainability
Early in the Gov 2.0 & Open Data cycle – end result case study material not there yet
Some Key Considerations for Sustainability
Leadership in an Open Culture
Clarity of Vision and Expectations
Collaboration and partnerships
An Enterprise Plan and implementation approach
Long term resourcing commitments – always an issue
Alignment with Business Priorities & positive outcomes
Operationalizing the principles and policies
Accountability, monitoring policy compliance & metrics
“ Other” – to be learned and shared through experience

Gov 2.0 and Open Data - Resource & Fiscal Sustainability
This impacts all the other keys to sustainability
Doing More with Less – term is getting tired … how about refocus and re-align resources
Partnerships & collaboration have significant merit … & work
Internal collaboration
External – deeper partnerships with private sector
External – more partnering with the academic community
External – more partnerships with non-for profits
External – more engagement with our citizens and businesses … they're part of the solution
Gov 2.0 and Open Data Sustainability Source: Long Term Sustainability of Ontario Public Services http://www.fin.gov.on.ca/en/economy/ltr/2010/ch3.html Example Fiscal Dilemma

Gov 2.0 Sustainability - Open Data is Foundational Other possibilities including: Geobase map engine (NRCan) ESRI’s ArcExplorer Gov 2.0 and Open Data Sustainability Source: URISA Ontario Newsletter Winter 1994, Jury Konga Data Sharing Concept - Circa 1994 Concept for tomorrow Academia, Non-Profits, Community Groups OpenStreetMap Community Updates External Data Linkages (e.g. World Bank) OpenData.CA Provincial Municipal Federal Public Service

Gov 2.0 Sustainability - Process & Technology Integration
Expectations continue to increase – an integrated, holistic approach must be taken
As per Tim O’Reilly’s “Gov as a Platform – do the least possible to enable others to build”
Build a partnership between Gov, private sector and the developer community
Gov 2.0 and Open Data Sustainability Service One (2.0) - The Service Coordinator Service Requests Requests from MyHomePage (Facebook, Linkedin, etc) Integrated Service Delivery “Engine” Standardized Processes, Protocols and Knowledge Base Business Knowledge Database

Gov 2.0 - Government as a Platform Model
Differing interpretations of GaaP
Transformative and Mission driven
Policy Based
Counter-balancing with Citizens 2.0
Technology enabled and iterative
Government as a Platform … is evolving
Gov 2.0 and Open Data Sustainability Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radar http://radar.oreilly.com/2010/05/what-does-government-20-look-l.html Gov 2.0 is transformative and mission driven Gov 2.0 is Policy based Gov 2.0 is Counter-balancing Gov 2.0 is technology enabled and iterative

Open Data - Collaboration by Design
Kudos to the Group of 4 (G4) for taking a leadership role in Canada
Open Data Framework Project with focus on
Data Standards
End Use agreement
Open Data UI and functionality
Contributing to best practices for the open data community

“ Raw” Open Data is foundational to Open Gov
Value of Open Data increases with use – applications, data mashups, analytics and visualization … can you spell MOBILE !!!
Additional data sought by key user groups – the developer community and the academic/research community together with increasing public awareness
The applications/code sharing community has recently received a boost
All of the above can contribute to sustainability
Open Data - The Value Proposition Gov 2.0 and Open Data Sustainability

Open data and application/code sharing has been around for some time
Some recent developments:
MISA Ontario Gov 2.0 Committee initiaited an applications sharing proposal in June 2010
Code sharing got a boost on September 8, 2010 with official launch of www.CivicCommons.com at Gov 2.0 Summit in Washington, DC
A supportive environment for leveraging open data continues to grow
Open Data and Application Sharing Advances Gov 2.0 and Open Data Sustainability

Recap … Gov 2.0 and Open Data - the Short Story
Components of Gov 2.0 and Open Data have been happening for a while … at all levels of government
Gov 2.0 and Open Data is transformational and is still early in its evolution
Gov 2.0 and Open Data are not fads and they’re gaining momentum – especially Open Data

Gov 2.0 and Open Data - the Short Story (continued)
Collaboration and participatory government is growing via Web 2.0/social media technologies
Open Data leverages a valuable and strategic corporate asset to facilitate innovation and expanded services
At minimum … get informed and join the Gov 2.0 and Open Data community dialogue

Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge
Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery & community building throughout Canada
Sustainability can be achieved – where idealism meets pragmatism
Gov 2.0 and Open Data Sustainability Concluding Thoughts …

QUESTIONS: Yes, I have a few ….
A national OpenData.CA collaborative may be only a matter of time – how should this be managed? Who’s the custodian? How is it funded?
Shared resources, shared services, shared applications, shared (fill-in-the- blank) – how do we apply this to Gov 2.0 and Open Data programs for municipalities & the Broader Public Service – need to re-visit roles ???
What should the GaaP (Government as a Platform) look like in the municipal space?
Gov 2.0 and Open Data Sustainability Gov 2.0, Open Data …

Many questions remain - bring them to the Leaders Roundtable on Friday 9:30 a.m. with:
Shari Wallace, Director of IT Strategy, Planning, & Business Relationships City of Vancouver
Dave Wallace, CIO City of Toronto
Chris Moore, CIO City of Edmonton
Gov 2.0 and Open Data Sustainability Gov 2.0, Open Data …

Jury Konga, Principal eGov Futures Group [email_address] Twitter @jkonga Skype jury.konga Other presentations: www.slideshare.net/jkonga Thank You

Gov 2.0 and Open Data Sustainability

by Jury Konga on Sep 16, 2010

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Gov 2.0 and Open Data Sustainability — Presentation Transcript

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