Elearning and Sustainability


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  • Today we’re going to talk about e-learning… what is it? How is it implemented? What are the implications for sustainable business practices? And how can it be a part of your strategic planning? Current crisis effects every part of your strategic plan. That includes personnel development. The key is to emerge from the crisis with a prepared workforce, possibly gaining marketshare from competitors. Making smart investments and managing costs in employee development is a critical component of this strategy. In addition, layoffs = new people in new jobs John Chambers… the benefits of downturns (25B in cash? Sizable profits margins?). One of Cisco’s flagship product families is UC. TP is a part of this. JC understands that reducing travel is imperative not only for environmental reasons, but also for cost/efficiency side as well. These are a couple of the central ideas that we’ll explore in this presentation today
  • Elearning and Sustainability

    1. 1. E-Learning: A Strategy for Sustainability Craig Chalmers Positive ID, LLC
    2. 2. Objectives <ul><li>Articulate a definition of e-learning and describe the prevailing modes of delivery </li></ul><ul><li>Explain the triple bottom line of e-learning </li></ul><ul><li>Understand how hi-tech companies such as Cisco, Microsoft, and Nokia are implementing e-learning strategies </li></ul><ul><li>Begin to formulate an e-learning strategy (or enhance an existing one) for your org. </li></ul>
    3. 3. <ul><li>Introduction to e-learning </li></ul><ul><li>E-learning and Sustainability </li></ul><ul><li>Case Studies </li></ul><ul><li>Conclusion </li></ul>Agenda
    4. 4. Introduction to e-learning What is it and how is it implemented?
    5. 5. What is e-learning? <ul><li>E-learning is any form of structured training that leverages technology to overcome barriers of time and/or distance, and to enhance the overall educational experience. </li></ul>
    6. 6. E-learning: Group Discussion <ul><li>Groups of 3-4 Discuss… </li></ul><ul><li>What has been your experience with e-learning? </li></ul><ul><li>How do you think e-learning can be a part of your strategic plan? </li></ul><ul><li>What questions do you want answered today? </li></ul>
    7. 7. Early innovations: 1940’s – 1990’s 1990’s Interactive CD-ROMs 1980’s Flight Sims 1940’s – 60’s Military film
    8. 8. How is e-learning delivered today? <ul><li>5 modes of delivery </li></ul><ul><li>Rapid e-learning </li></ul><ul><li>Web conferencing platforms </li></ul><ul><li>Custom-built e-learning </li></ul><ul><li>Simulation development </li></ul><ul><li>Telepresence </li></ul>
    9. 9. E-learning delivery matrix Interactivity Complexity (time/cost) Web Conferencing Cisco WebEx Rapid e-learning Adobe Captivate Adobe Presenter Camtasia Cisco Telepresence Custom e-learning Nokia ex. Simulation development Microsoft ex.
    10. 10. The training landscape* <ul><li>2007 U.S. spend on corporate learning: $134.39 billion </li></ul><ul><li>Increasing cost of training: </li></ul><ul><ul><li>2001: $1,109 / per hour of content </li></ul></ul><ul><ul><li>2007: $1,660 / per hour of content </li></ul></ul><ul><li>Classroom training: 76% in 2001… 61% in 2007 </li></ul><ul><li>* 2008 State of the Industry report, ASTD </li></ul>
    11. 11. Why is elearning important? <ul><li>Globalization, expanded geographies </li></ul><ul><li>Compression of time </li></ul><ul><li>Growing need for “just-in-time” training </li></ul><ul><li>Streamlined workforces (more with less) </li></ul><ul><li>Increasingly digital enterprise </li></ul>
    12. 12. What are the limitations of e-learning? <ul><li>Up-front implementation costs </li></ul><ul><li>Learning curve to adjust to a new medium </li></ul><ul><li>No face-to-face interaction </li></ul><ul><li>Technology issues </li></ul><ul><li>Cultural adjustments </li></ul><ul><li>Content Flexibility </li></ul>
    13. 13. E-learning and Sustainability The Triple Bottom Line
    14. 14. E-learning: The Triple Bottom Line <ul><li>People </li></ul><ul><li>Planet </li></ul><ul><li>Profit </li></ul>
    15. 15. Triple bottom line: People <ul><li>Social factors… </li></ul><ul><li>Flexible to needs of employees </li></ul><ul><li>Promotes self-directed professional dev. </li></ul><ul><li>Delivers the right training to the right people </li></ul><ul><li>Reaches more learners, increases overall productivity </li></ul>
    16. 16. Triple bottom line: Planet <ul><li>Environmental costs of classroom training </li></ul><ul><li>Travel </li></ul><ul><li>Facilities </li></ul><ul><li>Paper usage </li></ul><ul><li>Accommodations </li></ul>
    17. 17. Triple bottom line: Planet http://designadvisor.mit.edu/design/ http://learningfootprint.com/calculate.html http:// www.edf.org/papercalculator / http://energytools.com/calc/EnerEcon.html http://www.atmosfair.com * Elearning Magazine, “Going Green…” Sept/Oct 2008, Silke Fleisher Calculate a facility’s carbon output: Estimate your “Learning Carbon Footprint”: Paper output calculator: Generate ROI for an energy savings initiative: Calculate travel emissions:
    18. 18. Triple bottom line: Profit <ul><li>Cost savings </li></ul><ul><li>Materials </li></ul><ul><li>Travel </li></ul><ul><li>Instructors </li></ul><ul><li>Physical facilities </li></ul><ul><li>Administrative time </li></ul>
    19. 19. Triple bottom line: Profit <ul><li>ROI </li></ul>
    20. 20. Case Study: A.T. Kearney <ul><li>Business Objectives </li></ul><ul><li>Keep consultants close to clients; provide relevant training to the right audience </li></ul><ul><li>Results </li></ul><ul><li>Blended learning model provides a scalable, accessible and cost-effective training solution </li></ul><ul><li>Financial impacts </li></ul><ul><li>44% reduction in development time </li></ul><ul><li>$20M in cost savings </li></ul>
    21. 21. Case Study: Continental Air <ul><li>Business Objectives </li></ul><ul><li>Enable remote collaboration/training, reduce CO 2 output </li></ul><ul><li>Results </li></ul><ul><li>WebEx solution allows CA to expand training and increase collaboration for 1095 agents </li></ul><ul><li>Carbon impacts </li></ul><ul><li>Saves 500,000 gallons of fuel </li></ul><ul><li>Reduces 9M lbs of emissions / year </li></ul>
    22. 22. E-learning in Action How are Cisco, Nokia, and Microsoft implementing e-learning
    23. 23. Rapid e-learning tools: Adobe Presenter <ul><li>What is it? </li></ul><ul><li>A plug-in to MS PowerPoint that converts slide decks into self-paced multimedia e-learning products </li></ul><ul><li>Why do I need it? </li></ul><ul><li>Reduce development effort </li></ul><ul><li>Empower employees to quickly create e-learning </li></ul><ul><li>How do I get started? </li></ul><ul><li>Stand-alone tool (~$500) or development and delivery platform, Adobe Connect (~$700) </li></ul>launch demo
    24. 24. Rapid e-learning tools: Adobe Captivate <ul><li>What is it? </li></ul><ul><li>A development tool that generates Flash application demos, tutorials, simulations for self-paced e-learning </li></ul><ul><li>Why do I need it? </li></ul><ul><li>Bring employees quickly up to speed on new applications </li></ul><ul><li>Provide opportunities to practice in a simulated application environment </li></ul><ul><li>How do I get started? </li></ul><ul><li>Individual license (~$300) </li></ul>launch demo
    25. 25. <ul><li>What is it? </li></ul><ul><li>A platform for training and collaboration that integrates voice, application-sharing, video, quizzes, breakout rooms </li></ul><ul><li>Why do I need it? </li></ul>Web conferencing platforms: Cisco Webex <ul><li>Replace in-class instructor led training with online sessions </li></ul><ul><li>Support remote employees, reduce carbon emissions </li></ul><ul><li>How do I get started? </li></ul><ul><li>Pay-per-use or site license </li></ul>launch demo
    26. 26. Custom e-learning: Nokia Account Manager Training <ul><li>What is it? </li></ul><ul><li>Interactive web applications designed to address specific training initiatives, delivered across the enterprise/geographies </li></ul><ul><li>Why do I need it? </li></ul><ul><li>Self-pacted training w/o need for instructors </li></ul><ul><li>Off-the-shelf training (applications, industry standard) </li></ul><ul><li>Ongoing (compliance, safety) </li></ul><ul><li>How do I get started? </li></ul><ul><li>Develop in-house or with outsource partner </li></ul>
    27. 27. Simulation development: Microsoft Solution Selling Sim <ul><li>What is it? </li></ul><ul><li>Highly interactive e-learning application that replicates an authentic on-the-job environment with rich media simulations </li></ul><ul><li>Why do I need it? </li></ul><ul><li>To train employees on social skills, complex decision-making, tactics & strategy, technical troubleshooting </li></ul><ul><li>How do I get started? </li></ul><ul><li>Develop in-house or with outsource partner </li></ul>launch demo
    28. 28. Cisco Telepresence <ul><li>What is it? </li></ul><ul><li>High-definition audio/video conferencing that enables face-to-face meeting experience </li></ul><ul><li>Why do I need it? </li></ul><ul><li>To maintain close contact with employees/customers/partners, while reducing the impact of travel </li></ul><ul><li>Conduct training sessions with richer interactivity, media sharing </li></ul>
    29. 29. Conclusion
    30. 30. Group Activity <ul><li>Scenario 1: Enterprise A is rolling out a new ERP system which will entail process changes, a new web application and increased responsibilities for a number of roles. </li></ul><ul><li>Scenario 2: Company B is going to market with a new server virtualization product. Account Managers will need to be trained on basic technical overview, product value proposition and a new sales methodology. </li></ul><ul><li>Scenario 3: Company C needs to comply with new environmental regulations. The new codes have different implications across the company: Marketing, Manufacturing, Product Development. </li></ul><ul><li>In Groups of 3-4, discuss the following… </li></ul><ul><ul><li>What e-learning solution might be appropriate for each scenario? What cost/delivery/sustainability issues should they consider? What would be the potential upside and downside of an e-learning solution? </li></ul></ul>
    31. 31. Key Takeaways <ul><li>E-learning can integrate into your Strategic Plan </li></ul><ul><li>Multiple modes of delivery </li></ul><ul><li>The “Triple Bottom Line”: </li></ul><ul><ul><li>Flexible to employee needs </li></ul></ul><ul><ul><li>Reduces carbon impact </li></ul></ul><ul><ul><li>Measureable cost savings and ROI </li></ul></ul>