Presentation to Public Servants who want to know the basic of Social Media and discuss about challenges and obstacles.

1. By Hugues H. Lh é risson, March 2010 Social Media and the Public Service Part 1: Introduction to Social Media Part 2: Discussion on Social Media

2. Social Media and the Public Service Part 1: Introduction to Social Media Suggested Format: 45-60 minutes

4. Objectives Raise Awareness about SM Explore Possibilities for the Public Service Provide a Forum for Discussion on SM

6. What is Social Media

7. Man (Person) of the Year 1927: Charles Lindbergh 2006: You = Social Media 1982: The Computer (concept invented by O’Reilly Media in 2004) What is Social Media

8. wwweb 1.0 What is Social Media

9. Most common Social Media

10. Supporting Elements Tagging Cloud Play- “Cloud Computing Explained” -Youtube

11. Advertising Teaching Sharing Art: i.e. music, short films. Entertaining Sharing recipes, practices, how-to, etc. Play- “OECD: For a Better World Economy” on Youtube Play- “Qualitative vs Quantitative Research” on Youtube

12. Keeping in touch Networking Sharing News Communicating

13. Research Your Library Learning community

16. Social Media and Canada Public Service Part 2: Discussion on Social Media Format: 45-60 minutes

17. Objectives How Social Media is changing our organizations Explore Challenges and Opportunities for the Public Service Social Media and the Public Service

33. E-Repression or E-Democracy Clay Shirky Evgeny Morozov Evgeny Morozov is a Belarus-born researcher and blogger who works on the political effects of the internet. His writings have appeared in various newspapers and magazines around the world, including The Economist, Newsweek International, International Herald Tribune, Boston Review, Slate, and the San Francisco Chronicle. Clay Shirky is an American writer, consultant and teacher on the social and economic effects of Internet technologies. He teaches New Media as an associate teacher at New York University's graduate Interactive Telecommunications Program. His columns and writings have appeared in Business 2.0, the New York Times, the Wall Street Journal, the Harvard Business Review and Wired.