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NYSS Open Gov West

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My keynote presentation to Open Gov West in Seattle in March 2010.

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NYSS Open Gov West

  1. 1. Transparent * Participatory Government in NY State Andrew Hoppin CIO, NY State Senate
  2. 2. Challenge at NYS Senate in 2009: Government 1.965, not Government 2.00x
  3. 3. News “Clips” ($1.5MM/year) http://flickr.com/photos/rocketqueen/1573565705/
  4. 4. Constituent Relationship Management (CRM) http://flickr.com/photos/rocketqueen/1573565705/
  5. 5. Senate.State.NY.US http://flickr.com/photos/rocketqueen/1573565705/
  6. 6. NYSenateCIO Mission • TRANSPARENCY: create a more transparent legislature, • EFFICIENCY: enable Members to serve constituents in a more effective and efficient manner, at lower cost to taxpayers • PARTICIPATION: provide New Yorkers with the means to take a more participatory role in their State government, Model ʻbest technology practicesʼ for legislative bodies throughout the United States.
  7. 7. Project Checklist Does the project increase Transparency, Efficiency, and/or Participation?
  8. 8. Priorities: First 6 Months • Launch true Gov 2.0 website • Set policies for code, content, data • Drive social media adoption by Senate staff and constituents --> increase participation, feedback loop • Improve Internal Collaboration Tools (e.g.: wikis, Basecamp) • Radically expand public access to data • Decrease costs (review entire IT stackCloud, F/OSS)
  9. 9. Transparency
  10. 10. NYSenate.gov http://flickr.com/photos/rocketqueen/1573565705/
  11. 11. Microsites for Senators http://flickr.com/photos/rocketqueen/1573565705/
  12. 12. Microsites for Committees http://flickr.com/photos/rocketqueen/1573565705/
  13. 13. Calendars
  14. 14. Live Events
  15. 15. Open Administrative Data
  16. 16. Open Legislative Data
  17. 17. Open Legislative Data
  18. 18. Participation
  19. 19. Public Comment http://flickr.com/photos/rocketqueen/1573565705/
  20. 20. Ideas Crowdsourcing http://flickr.com/photos/rocketqueen/1573565705/
  21. 21. Social Bookmarking http://flickr.com/photos/rocketqueen/1573565705/
  22. 22. …Content to the Cloud http://flickr.com/photos/rocketqueen/1573565705/
  23. 23. Social Web Adoption http://flickr.com/photos/rocketqueen/1573565705/
  24. 24. Social Web Use http://flickr.com/photos/rocketqueen/1573565705/
  25. 25. Intuitive, Accessible Data http://flickr.com/photos/rocketqueen/1573565705/
  26. 26. Efficiency
  27. 27. New CRM http://flickr.com/photos/rocketqueen/1573565705/
  28. 28. News 2.0
  29. 29. Hosting 2.0 http://flickr.com/photos/rocketqueen/1573565705/
  30. 30. Hardware 2.0 http://flickr.com/photos/rocketqueen/1573565705/
  31. 31. 12 Month Check-Up • All administrative and legislative data open and free • Policies enacted for code, content, and data • 100s of staff trained to manage content • >50% Senators using social media • Growing public participation in government • 1,000s view live webcasts, • Dozens comment on bills, • 100s vote on legislative new ideas • Third-parties using our data and code --> leverages tax $ • New “social CRM” being deployed • Mainframe shut-down imminent • Less $ spent on IT than ever before
  32. 32. How-To
  33. 33. Blend New Talent with Legacy Talent http://flickr.com/photos/rocketqueen/1573565705/
  34. 34. Publicly Set Aggressive Goals
  35. 35. Establish Prerequisite Policies
  36. 36. Win Public Support to Win Internal Support “[NY Senate] is taking a critically important step to help restore trust in government. At a time when confidence in government in general has hit bottom, this is an extraordinarily valuable step forward” - Lawrence Lessig, Harvard Law “..clearly setting the place that all other legislative bodies will have to follow. The U.S. Congress ought to be taking some clue” -Ellen Miller, Executive Director, The Sunlight Foundation. “..demonstrates the New York State Senateʼs commitment to a transparent and accessible government” - Dave McClure, U.S. GSA Associate Administrator “With this new system, New York State takes a leadership role in accountability and transparency” - Craig Newmark, founder, Craigslist.org & Craigslist Foundation. “[We] applaud the State Senate for its efforts to further open the legislative process,” Barbara Bartoletti, Legislative Director, League of Women Voters.
  37. 37. Adopt Entrepreneurial Best Practices: Quick Inexpensive Project Management http://flickr.com/photos/rocketqueen/1573565705/
  38. 38. …Open APIs, Open Standards http://flickr.com/photos/rocketqueen/1573565705/
  39. 39. …Open-Source (Code) http://flickr.com/photos/rocketqueen/1573565705/
  40. 40. …Open Community http://flickr.com/photos/rocketqueen/1573565705/
  41. 41. Followup @ahoppin @NYSenateCIO NYSenate.gov/department/cio http://github.com/nysenatecio Hoppin@Senate.State.NY.US Ciodesk@Senate.State.NY.US

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