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Transparent * Participatory
Government in NY State


Andrew Hoppin
CIO, NY State Senate
Challenge at NYS Senate in 2009:
Government 1.965, not Government 2.00x
News “Clips” ($1.5MM/year)




    http://flickr.com/photos/rocketqueen/1573565705/
Constituent Relationship
  Management (CRM)




  http://flickr.com/photos/rocketqueen/1573565705/
Senate.State.NY.US




http://flickr.com/photos/rocketqueen/1573565705/
NYSenateCIO Mission


• TRANSPARENCY: create a more transparent legislature,

• EFFICIENCY: enable Members to serve constituents in a
more effective and efficient manner, at lower cost to
taxpayers

• PARTICIPATION: provide New Yorkers with the means to
take a more participatory role in their State government,

Model ʻbest technology practicesʼ for legislative bodies
throughout the United States.
Project Checklist
Does the project increase Transparency, Efficiency, and/or Participation?
Priorities: First 6 Months
• Launch true Gov 2.0 website

• Set policies for code, content, data

• Drive social media adoption by Senate staff and constituents
  --> increase participation, feedback loop

• Improve Internal Collaboration Tools (e.g.: wikis, Basecamp)

• Radically expand public access to data

• Decrease costs (review entire IT stackCloud, F/OSS)
Transparency
NYSenate.gov




http://flickr.com/photos/rocketqueen/1573565705/
Microsites for Senators




http://flickr.com/photos/rocketqueen/1573565705/
Microsites for Committees




http://flickr.com/photos/rocketqueen/1573565705/
Calendars
Live Events
Open Administrative Data
Open Legislative Data
Open Legislative Data
Participation
Public Comment




http://flickr.com/photos/rocketqueen/1573565705/
Ideas Crowdsourcing




 http://flickr.com/photos/rocketqueen/1573565705/
Social Bookmarking




http://flickr.com/photos/rocketqueen/1573565705/
…Content to the Cloud




  http://flickr.com/photos/rocketqueen/1573565705/
Social Web Adoption




 http://flickr.com/photos/rocketqueen/1573565705/
Social Web Use




http://flickr.com/photos/rocketqueen/1573565705/
Intuitive, Accessible Data




  http://flickr.com/photos/rocketqueen/1573565705/
Efficiency
New CRM




http://flickr.com/photos/rocketqueen/1573565705/
News 2.0
Hosting 2.0




http://flickr.com/photos/rocketqueen/1573565705/
Hardware 2.0




http://flickr.com/photos/rocketqueen/1573565705/
12 Month Check-Up
• All administrative and legislative data open and free

• Policies enacted for code, content, and data

• 100s of staff trained to manage content

• >50% Senators using social media

• Growing public participation in government
    • 1,000s view live webcasts,
    • Dozens comment on bills,
    • 100s vote on legislative new ideas

• Third-parties using our data and code --> leverages tax $

• New “social CRM” being deployed

• Mainframe shut-down imminent

• Less $ spent on IT than ever before
How-To
Blend New Talent with Legacy Talent




       http://flickr.com/photos/rocketqueen/1573565705/
Publicly Set Aggressive Goals
Establish Prerequisite Policies
Win Public Support to Win Internal Support
“[NY Senate] is taking a critically important step to help restore trust in
  government. At a time when confidence in government in general has hit
  bottom, this is an extraordinarily valuable step forward” - Lawrence Lessig,
  Harvard Law
“..clearly setting the place that all other legislative bodies will have to follow.
  The U.S. Congress ought to be taking some clue” -Ellen Miller, Executive
  Director, The Sunlight Foundation.
“..demonstrates the New York State Senateʼs commitment to a transparent and
  accessible government” - Dave McClure, U.S. GSA Associate Administrator

“With this new system, New York State takes a leadership role in accountability
 and transparency” - Craig Newmark, founder, Craigslist.org & Craigslist
 Foundation.

“[We] applaud the State Senate for its efforts to further open the legislative
  process,” Barbara Bartoletti, Legislative Director, League of Women Voters.
Adopt Entrepreneurial Best Practices:
Quick Inexpensive Project Management




      http://flickr.com/photos/rocketqueen/1573565705/
…Open APIs, Open Standards




  http://flickr.com/photos/rocketqueen/1573565705/
…Open-Source (Code)




http://flickr.com/photos/rocketqueen/1573565705/
…Open Community




http://flickr.com/photos/rocketqueen/1573565705/
Followup

            @ahoppin
         @NYSenateCIO
NYSenate.gov/department/cio
 http://github.com/nysenatecio
Hoppin@Senate.State.NY.US
Ciodesk@Senate.State.NY.US

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