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Learning Management Systems Small Fire Departments
My Task Define LMS  Discuss features and benefits Explore purchasing and implementation
Greg Friese, MS, NREMT-P
CentreLearn Learning Management System
Training Trends Articles 10 Tips for Better Training What EMS Can Learn From Corporate E-learning Defending your Training Budget with Return on Investment 2011 Learning Trends CentreLearn.com/toolkit
CentreLearn Content Partners
Content Partners
Introduction Special thanks to C3Softworks and KyleDavidBates.com
About You
Years attending OSFSI First time 2 years 3 years
Primary Fire Department Role Chief Instructor Inspector Firefighter/EMS Other
Years in Fire Service < 1 year 1-10 years 11-30 years > 30 years
Instructor duties Full-time assignment Part of full-time duties Paid, part-time Unpaid, part-time
Years as an instructor < 1 year 1-10 years 11-30 years > 30 years
Using an LMS CentreLearn  Target Safety Kaplan 24-7 Other Not using or not sure
Objective 1: Definitions Learning Management System is a “Software application for the administration, documentation, tracking, and reporting of training programs, classroom and online events, elearning programs, and training content” http://en.wikipedia.org/wiki/Learning_management_system
LMS Functions Scalable platform  Centralize and automate administration Self-service capability  Deliver training content Standards compliance User specific training content Re-use of learning items
Training Continuum
Leadership Changes http://en.wikipedia.org/wiki/File:Macintosh_128k_transparency.png
Workforce Changes H
Top reason to train online Train better Save money Better recordkeeping User demand Administrative order
Resource Changes More with more More with same More with less Less with less Resources  and Services Time
Return on Investment
Why is it difficult to meet training requirements? Primary job Secondary job Family commitments Distance to training  Cost of training Other
Increasing Requirements http://www.firehouse.com/news/top-headlines/ohios-training-test-rule-trips-volunteers
Online Education Define?
Online Education … what it is  Opinions  Emotions
Online Education …what it should be
Content Types
Content Types Files Video Audio Group conferencing
Content Types Determined by  Learning  Objectives
Objective 2: Features and Benefits
Private Training Area
Self Paced
Our department membership is …  Fire trained only  EMS trained only Fire and EMS trained Other
Groups
Portfolios
Tasking
Notification and Reminders
Team Learning
Announcements
Compliance
Compliance  "They don't have time to check up on certifications and paperwork. The training is hard enough." http://www.firehouse.com/news/top-headlines/ohios-training-test-rule-trips-volunteers
Add Hands-On Training
Reports
Testing
Surveys
Expert Prepared Content
Custom Content
Content Sharing Network
Other Libraries
Concerns
Top concern of implementing an LMS Cost  No time Boss won’t approve IT barriers Technology adverse Cheating on tests
Cost
I don’t have time Hard to be in EMS 2.0 and  EMS 0.01 at same time
Boss won’t approve Anti-Change Officer
Institutional Barriers
Greg is …  Technology!
Cheating Get over it, stop expecting it …
Alternative Focus Collaboration Group performance Competency
Objective 4: Purchasing and Implementation
Members most perceive training as:  Place Time Activity
Number of Stations One  Two  Three  Four or more
Training as a Place and Time Training Academy  Dedicated: Location Hours Equipment Staff Station 1 Station 2 Station 3
Percentage of members that attend a single face to face training session < 10% 11-50% 51-90% > 90% 100%
Station Based Training  # of Stations X # of Shifts  X Visits per Station = 100% Compliance
Independent of Time and Place
Purchasing Assess training needs Calculate current costs Explore options Assess hardware needs Determine ROI Contact references Select
Successfully Implement Champions Admin and user training  Tasking Automate reporting Replace lecture Document all training Build your own content
Questions Search
Let’s Stay in Touch

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Learning Management System for Small Fire Departments

Editor's Notes

  1. The Objectives I submitted to present.
  2. My primary role is director of education for CLSHave been involved and engaged in online education development, production, and use since 2004.Variety of online education involvement:Continuing education coursesPodcasts hostBlog authorWeb videos MicrobloggingMy primary role is director of education for CLSHave been involved and engaged in Social Media for nearly 2 years. Blogging, microblogging, podcasting and morePIOSocialMediaTraining.com … free training resources, blog, podcast, and social media policy ebook. Co-founded with David KonigNot a firefighter
  3. Learning management system for many departments in Ohio, of all sizes … large and small. Including many of the largest departments in Ohio.
  4. CentreLearn is a reseller for 24-7 EMS24-7 FireEmergency Film Group
  5. CentreLearn is a reseller for 24-7 EMS24-7 FireEmergency Film Group
  6. Handout audience response padsTell them how to use – use the keys to answer questions that I will display on the screen. Yes/noMultiple choice
  7. Now I want to get to know youWant to learn a little bit more about you … Using the audience response pads
  8. Range of training activities. Some can always be delivered better onlineOthers will never be delivered better online and will always need classroom training
  9. Middle management, decision makers have familiarity with technology, experience using it, and a willingness to try new things
  10. Increasing technology familiarity, online training experience, expectation that training will be available.
  11. StaffMoneyMore callsBrown-outs
  12. Online education means a lot of things to a lot of different people. Mix of definitions – distributed, distance, web-based, internet, online education. Tough to put it into a tidy box.
  13. Conjures up a lot more opinions and emotions than other types of education. Probably because we don’t have a shared sense of what is or what is quality online education. Some of you might be here because you don’t believe online education has a role in EMS education.But can you imagine having a conversation about whether we should or shouldn’t use lecture or preceptors. Those are accepted, regardless of quality or actual measurable outcomes. Comparison of our ability to judge quality – audio vs visualsAudio – we all consume lots of audio media, radio, television, even announcements at the airport. We have a finely tuned sense of what good audio sounds like. Visuals – we don’t have a fined tuned sense of what a good PowerPoint slide is. The audience, probably because of lots of negative experiences is very forgiving of bad PowerPoint slides.
  14. I envision a future where consensus will develop about the definitions of what online education is and it will conjure up a fairly expected set of opinions and beliefs.
  15. Files are documents and slide shows
  16. Everything in One Place
  17. Always available for training
  18. By specialization, training needAll firefightersAll EMTs
  19. Content grouped together that is similarALSBLSFireEMT refresherInspector Fire officer
  20. Ability to use LMS to track classroom training
  21. Emails to members
  22. Staying current with certifications
  23. Staying current with certifications
  24. Knowledge retentionApplication Competency
  25. Consistently delivered.
  26. Lots of concerns about EMS Education2.0
  27. A valid concern to haveMost of the tools are freeMost of the software you already have, can get for free, or find a free alternative,Most of the hardware you already haveSo do your studentsTraining – learn by doing, learn from studentsConsequences of failure are low.
  28. You don’t have time.I don’t have timeNobody has time for more.Need to think about what you will give up to participate in EMS2.0 * Hard to be in EMS2.0 and EMS 0.1 at the same time.I have given up – less general web browsing, listening to as many podcasts as I used to, and I send a lot less email.
  29. My boss would never approve. I think most social media users just started without asking for permission. Don’t ask … just do it … as long as in the best interests of your organization. I am guessing a lot of information is passing your organization by
  30. Ongoing trend of institutional barriers.Inadequate hardware – not having enough computers, no speakers, no headphones, IT blockade – unwillingness to install flash, blocking pop-ups, preventing cookies … any number of things Time and pay for training – when and where training should happen, and who will pay for it.
  31. You already have most of the tools – hardware and software. My mother-in-law writes a blog with embedded videos and images.If she can do it anyone can do it.
  32. Get over itStop expecting it
  33. EMS 2.0 focuses on collaboration, engagement, sharing, understanding, self-discovery, learning from others. Instead of expending energy on blocking cheating focus your education time and resources towardsCultural changeFocus on education on collaborationFocus assessment on group performanceFocus on competency through daily accomplishment, simulator training, peer review, and training officer approval.
  34. Training is still a place and a time. “the EMS academy” or “the training room” is a physical location with set hours, equipment, staff, and use potential.
  35. Training inside your service areaTraining goes anywhere the provider goes … or anywhere the provider can access the internet … which is anywhere the provider goes.
  36. DemoTrial accountsLiterature