How elearning help_you_to_scale_business

1. How eLearning
helps you
scale your business Igor Gaponov,
Head of knowledge center

2. Content
1. How to build an eLearning system for employees
2. How to speed up preparation of newcomers to perform as competent employees
3. How to detect business process “bottlenecks” and eliminate them through eLearning
4. Certification: How to test employees’ knowledge and prevent cheating

3. Trainer’s experience
I’ve prepared and launched eLearning for:
● Mercedes-Benz Russia (over 100 dealers)
● Toyota Motors Russia (over 100 dealers)
● JSC Honeywell
● Omnicomm
Igor Gaponov
Head of knowledge center
Managing eLearning since 2004.

4. ● Reduce training time
● Reduce the cost of training
● Increase the number of trained staff
Define the goal
Step 1. How to build an eLearning system
for employees

5. Setting goals for
training at Honeywell
● Reduce employee training time by 30%
(from 3 to 2 months)
● Reduce the cost of training employees
● Increase the number of trained employees
(+10-15%)
Step 1. How to build an eLearning system
for employees

6. Choose tools for
eLearning
1. Determine the requirements for the
eLearning system
2. Rate the requirements
3. Sort eLearning systems offers
4. Choose the most suitable solution

7. Criteria for evaluating eLearning systems
е
Minimization of IT costs
Avoid costs of software installation, deployment, and maintenance
е
Availability of essential functions
Course management database, user management database
е
Compliance with law
User data and course content storage
еConvenient and easy content management and management of learning courses

8. Criteria for evaluating eLearning systems
е
Cost: per 1 user per year / per month, total cost to be paid for 6 months / 12 months
еSoftware stability: no crashes / failures
е
Convenient reporting system and collection of statistics on user actions
еTech support
еPortfolio - which companies use this eLearning system, and for what purposes

9. Examples of eLearning software reviews
● https://www.ispringsolutions.com/blo
g/5-e-learning-authoring-tools/
● https://www.capterra.com/learning-
management-system-software/

10. What's next?
● SAAS makes life easier for you and IT specialists: shorter debugging period and primary
eLearning system preparation time
● Decision: Who are the students and what is the content?
Who determines the training policy and training rules for employees?
● Who prepares the content?
● Who manages the eLearning system?
● Who replaces the administrator?
● To whom do you delegate limited administration rights?

11. Commencement
of eLearning operation
1. Preparation and testing of the LMS. To check: participants,
access rights, content, statistics, training in administration
and management of the system, contacts in the technical
support service
2. Primary content: student data, content, tests, course
structure, tasks, tests
3. Notification of management, employees, partners,
demonstration of the system’s functionality, training in using
the system
4. Start of regular operation of eLearning system

12. Course examples
Initial courses set for preparation
• Courses about company products

13. • Courses about products’ basic functionality
Course examples
Initial courses set for preparation

14. 1. Approve training programs for each category of employees by the heads of departments, then create
a training program in the eLearning system
2. Obtain relevant data from students, prepare and deliver an introduction to the LMS for them, properly
structure and group students according to areas of training, territorial basis, and company structure
3. Notify employees, give them instructions how to use the eLearning system, set the program and
terms of training
Action plan
Step 2. How to speed up preparation of newcomers to perform as competent employees

15. 1. Set the dates for training control
2. Get statistics of training results and, if necessary, detailed
statistics of the training process and its results for employees
Control of the training
process and results
Step 3. How to detect business process “bottlenecks” and
eliminate them through eLearning

16. 3. Analyze the results, notify heads of departments and employees
4. If the results are negative, assign employees to re-training and re-test
Step 3. How to detect business process “bottlenecks” and
eliminate them through eLearning
Control of the training
process and results

17. 1. Together with the heads of departments,
analyze the business performance of employees
with reference to the results of their training
2. Together with managers, identify areas of
concern where employees ' business
performance is below expectations
Perform a training
audit
Step 3. How to detect business process “bottlenecks” and
eliminate them through eLearning

18. 3. Together with the employees who provide content, prepare a program to improve
employee training in problem areas: scripts, simulators, courses, demo videos, tests
4. Provide training for the employees according to the prepared program
5. Check the training results with department heads
Step 3. How to detect business process “bottlenecks” and
eliminate them through eLearning
Perform a training
audit

19. 1. To make a decision regarding the admission
of employees to a certain type of work,
certification is needed. It can be provided in
the form of an online test in the eLearning
system
2. You can quickly prepare your test with the
help of iSpring Suite (test preparation)
Preparation
Step 4. Employee Certification

20. 1. Please inform employees and managers
about tests and deadlines in advance
2. Questions from the database are selected
randomly to prevent cheating
Certification
procedure
Step 4. Employee Certification

21. 3. The administrator can allow trainees to start the certification test only after completion of
the assigned training program
4. In order to get more accurate test results, it is necessary to prepare a question database with
about 3-4 times the number of questions than will appear in the actual test
Step 4. Employee Certification
Certification procedure

24. 1. iSpring Suite and iSpring Learn allow you to prepare
training and tests quickly and efficiently, and to
implement and use an optimized training process for
employees and partners
2. iSpring software reduces labor and installation costs
3. Using iSpring software can significantly reduce the cost
of training and training time per employee
Conclusion

25. Questions?

26. Thank you for your attention!