Web & Social Media Analytics Previous Year Question Paper.pdf
Cutler Standing On The Horizon At Baruch
1. Standing On The Horizon 9/17/2008 A discussion about new media DIGITAL (INTERNET) MARKETING (MKT 9780) Instructor: Dorian Benkoil Guest Speaker David Cutler Oasis Technology Partners www.otpartners.com
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3. What’s on the Marketing Horizon What’s on the Marketing Horizon?
Now, let’s chat about the future outlook for marketing…
Total paradigm shift- this is a map of the Internet. It is not linear. It is not a pyramid.
… and AQKA says it’s all one thing now - there is no separation between the marketing experience and the product experience… I think a few of you are Halo fans, look at what they did with the marketing for Halo 3 and how that was an experience akin to the game…
All about pushing things out at people. A one way process. Shove, shout, sell.
Instead of using marketing to shove things out and yell, it’s about creating things that draw people in. Things that make them want to come learn/see/engage more.
Smart brands are looking for ways to change that. If people are tuning out the noise, then it’s time to look for new ways that will help us connect better…
People are broadly and publicly sharing more about their lives than ever before. We can learn a lot about what people want and need simply by looking at what they’re sharing…
How can we create fans for our clients’ brands? How can we make our clients the rock stars that drew the crowd in the image a few slides back?
By helping them deliver more value around their products and services through their marketing.
Save them time. Save them energy. Give them something useful. Help them learn something. Give them a story to tell others… do little things that make their days a little better. A little easier to get through.
… Well, one of the ways agencies can help companies is in the area of product innovation. Applying creative insight to the product development process is an area agencies can add value to their clients…
So…
… Seth Godin was talking about this long ago…
Think back… How many of you found out about Google from an ad? Now how many found out because someone told you about it?
… the iPhone… even though they do advertise it, look at what the ads do… they show you how you can USE it to make life better…
R/GA helped Nike do this in creating Nike+
It’s not advertising. It’s an application, like Barbarian was talking about…
So, what if your product isn’t innately cool?
Now, how can we help our clients create this kind of marketing?
Watch how people behave. How they shop. How they use things. How they go through a web site. How they play a game. Ask them questions. Listen. Ask more questions. Listen twice as much… Notice and note the areas that could be improved …
Another interesting thing brands can do is collaborate more closely with their agencies and customers/consumers - especially in the area of product innovation that we talked about before…
Another interesting thing brands can do is collaborate more closely with their agencies and customers/consumers - especially in the area of product innovation that we talked about before…
The Web is enabling collaboration to take place easier and quicker… companies can share information with consumers and get their input directly … agencies can pull insights out of that information exchange as well as get quick feedback on ideas as they develop… the agency and company can then take the learnings and insights to create things people need or want, even if they didn’t realize these things when they were talking to them… this goes along with a growing idea in the planner blog world for Brands in Beta … where brands are constantly tweaking and improving by getting real-time, on-going feedback from consumers… But to the earlier quotes from Sony and Apple… the web is enabling people to now know more about what they didn’t know. As this continues, brands can get even better insights and feedback, which is going on right now…
Starbucks is putting this into action as well. They’ve been under scrutiny lately and now they’re looking to get ideas from passionate Starbucks drinkers.
Enhance the product through content
Let’s look at the music industry, where “nobody buys music anymore”
… I’ve probably gone just over my 15-minutes… (sorry Ben) … but I’ll close it up and ask that if you only remember one thing from all of this…
Think about this on whatever you’re creating now and next… how can we make this make peoples’ lives better…