We use my library's digital branch to communicate and interact with and engage our customers. This short presentation shows off some of the ways we achieve this.

1. Communicating
with Customers:
using nothing
but bits & bytes
David Lee King
Topeka & Shawnee County Public Library
davidleeking.com

2. What’s TSCPL Doing?
in the website
outside the website
video
twitter

3. in the website

4. in the website

5. in the website

6. in the website

7. outside the website

8. outside the website

9. outside the website

10. outside the website

11. outside the website

12. video

13. video

14. video

20. what can i do
with my cell phone?

21. why is this important?

22. How to
Communicate

23. create
“comment-able”
content!

24. write
to
your
best
friend

25. don’t be scary
http://flickr.com/photos/scr47chy/148867629/

26. leave space
for others
http://flickr.com/photos/sharynmorrow/353307844/

27. ask!

28. Thanks!
davidleeking.com