2. The Maryland World Class Consortia
• Enhance the competitive capacity of Maryland
organizations
• Expand and grow businesses, preserve and grow jobs,
strengthen the economy, improve society
• Provided through:
– Diagnostics
– Education
– Networking and Shared Learning
– Implementation Support
• Products/Services center on Lean Thinking
(aka, The Toyota Production System)
8. Diagnostic Tools
• The Shingo Prize for Operational Excellence
• Named for Shigeo Shingo, who created/described many
aspects of the Toyota Production System
• Established in 1988 to educate, assess, and recognize
world class operational excellence
• Philosophy: That sustainable results come from:
– Universal, self-evident principles
– Organization-wide alignment of management
systems, improvement techniques
• Shingo Prize and Research Prize
9. The Shingo Prize
• Version 7.1, May 2012
• Refined by Shingo Board
of Governors
• Guiding Principles:
– Away from deployment of
tools, techniques
– Bedrock of org. mindset
– Drives systems design
– Drives use of tools
10. Education
• Nearly 2 Dozen Workshops:
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One-Day Lean Overview
Setup Reduction
5S and Visual Management
Value Stream Mapping
Lean Office
Lean Product Development
Lean Accounting
Identifying Customer Value
Creative Problem-Solving
Policy Deployment
Team-Based Management
• Leadership Skills and Styles
Development Program
• Lean Facilitator Certification
Program
• Lean Certification Exam and
Prep Workshops
…And More
11. Lean Facilitator Certification
Program 2014
• Our Eighth Class Year
• January 2014 Kickoff, Five Month Program
• Aligned with SME/AME/Shingo/ASQ Lean
Certification
12. Lean Certification Partnership
• A universally recognized professional credential that:
• Differentiates levels of Lean knowledge and competency
• Provides a standard approach for measuring Lean knowledge
and accomplishment
• Develops the next generation of Lean professionals
• Facilitates the development of programs to align lean practices
13. Networking and Shared Learning
• Member Company Tours
• Guest Speakers
• Quarterly Meetings
– 11 Feb, 20 May, 7 Aug
• Lean Peer Groups
– Regional peer cooperatives
supporting shared learning
and development
• Lean Leadership Tours
– 12-13 May to Detroit/Ann
Arbor Michigan
– Fall TBD
15. Lean Govt. Presentations 2011-13
• FL Dept. of Environmental
Protection
• City of Grand Rapids, MI
• Livonia (MI) Public Schools
• MN Office of Continuous
Improvement
• IA Dept. of Economic Development
• NH Dept. of Environmental Services
• Howard County (MD) Public Schools
16. Implementation Support
• Applying lean tools and techniques
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Performance Improvement
Front-line learns by doing under an experienced coach
Leaders learn coaching, mentoring, leadership skills
Build self-sustaining cultures of continuous improvement
• Local and Nationally-Recognized Consultants
• All scales:
– Turnkey lean transformation projects
– Multi-day improvement events
– Daily continuous improvement skills
Lean can be understood on multiple levels or layersWe understand in a progression – levels of mastery, like in karateStart by acting (imperfectly and with little true understanding), then building on basics and connecting concepts, finally developing a new way of thinking.History, Tools, Systems, Philosophy
WWII: H. Ford + Quality + TWI -> Early TPS1980’s: Toyota + GM -> NUMMI Admin functions of manufacturing businesses1990’s: Toyota “Lean”Ford, Boeing, Dell, Starbucks, Capital One, Cleveland ClinicLean Government
Deepest level: ThinkingHow you see the world, behave, achieve resultsPhilosophy: The thinking behind actions. Why we use tools. The rationale behind the design of systems.How you see your business profoundly affects how you run your business and, therefore, the results you achieve.Lean Thinking is a continuous improvement philosophy of satisfying customers better, using fewer resources, engaging everyone in eliminating process waste.
The other mantra that we stress in the MWCC:“Lean is Systematically Solving Problems; Everybody, Every Day.”
Japanese industrial engineerAdministered nationally out of the Huntsman School of Business at Utah State University, regionally through the Greater Boston Manufacturing Partnership, and for those of you participating today in the state of Maryland, through the Maryland World Class Consortia.Dr. Shingo was a prolific author, and through his teachings, a holistic lean business management philosophy emerged. The Shingo Prize aligns with this way of thinking, and one of those philosophical underpinnings is that sustainable results…Shingo Prize itself, Bronze Medallion, Silver Medallion
@ 5 minutesThrough the guidance of the Shingo Prize Board of Governors and many, many users and winners, the Shingo Prize has been continuously improved over the past 22 years. The current version, Version 4, was just released at the national Shingo Prize Conference in May of 2010.By the way, if you have never gone to a national or regional Shingo Prize Conference….One of the most substantial changes in the latest version is the focus on guiding principles