Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Managing Change: Transformation for Productive Public Services 6/12/2016

316 views

Published on

Anna Davis presentation

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

Managing Change: Transformation for Productive Public Services 6/12/2016

  1. 1. Change Dimensions® Managing Change: Transformation for Productive Public Services 6th December 2016 CROSSING JORDAN® Individual Competence, Organisational Excellence Anna Davis Crossing Jordan Ltd
  2. 2. 2 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Managing change successfully By creating change-able organisations: • Through the quality of change leadership - Their own personal mindset, attitudes and behaviours - Creating organisational Conditions for Change - Establishing Change Principles. • Using a change framework that converges change management and project management thinking and practices. • Developing change expertise throughout the organisation.
  3. 3. 3 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Why do we need change-able organisations?
  4. 4. 4 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence The transformation that should be occupying our mind is the transformation of the organisation itself – to become more change-able. Where there is robust alignment throughout the organisation, operational efficiency in the change process itself, as well as an inherent agility to respond. Change as part of the DNA
  5. 5. 5 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Change Dimensions® framework • Adopt a change mindset • Be intentional and deliberate • Take the environment into account • Recognise the natural lifecycle of change • Follow the four phases of the methodology but don’t expect them to be linear
  6. 6. 6 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence A spotlight on leadership
  7. 7. 7 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Change leadership The most important dimension of change is you, the change leader: • The type of change leader you are • Creating the conditions for change • Establishing change principles Business Sponsor Project Manager Line Manager
  8. 8. 8 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence 7 questions change leaders should be asking themselves • What type of leader do I want to be? Your intentions need to become actions if you are going to create new habits • How prepared am I to have difficult conversations if required? • How committed am I to deal with resistance? Is your commitment high enough to resolve and/or push through • Will I support the change but also try to defend the status quo? • How prepared am I to co-create with others? Involve others, especially if they have different perspectives from yours? • How observant am I? Do you notice barriers and then find out what is causing them? • You have a ripple effect – what is yours?
  9. 9. 9 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Leaders Creating Conditions for Change • A clear vision • Effective leadership • A strong culture • Excellent communications • Deliberate action
  10. 10. 10 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Change Dimensions® Change Principles • A change mindset • Clarity • The organisation as a system • Create the conditions for change • Define change markers • Co-create, collaborate • Adaptive planning For more information: www.changedimensions.co.uk/insights Archive Dec 2015 – Change Principles
  11. 11. 11 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence The lifeline
  12. 12. 12 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Change Dimensions® Framework
  13. 13. 13 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Build the case • Clarify the future vision • Identify key roles • Analyse current reality, environment and culture • Understand the scope and impact of change • Build the change strategy • Write the business case in support of the change strategy • Review and decision gate
  14. 14. 14 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Generate commitment • Identify, understand and engage stakeholders • Build an engagement plan • Build and maintain leadership alliance and stakeholder commitment • Engage those impacted by the change so they are as ready as can be expected
  15. 15. 15 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Looking at it this way….
  16. 16. 16 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Plan and design the change • Agree change principles • Design high level change plan • Review and gain approval • Design detailed integrated change plan • Build change team • Establish governance, review processes & evaluation metrics • Review and decision gate
  17. 17. 17 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Deliver sustained change • Prepare to implement – readiness of project and the business • Hold feedback and progress reviews • Adjust and evolve plans • Review what benefits have been realised • Plan for continuous improvement • Transfer knowledge and accountability to Business As Usual • Review and decision gate
  18. 18. 18 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Managing Change Successfully
  19. 19. 19 | Change Dimensions | Managing Change Conference 6 Dec 2016 Copyright @ 2016 Crossing Jordan All rights reserved CROSSING JORDAN® Individual Competence, Organisational Excellence Thank You To find out about the Change Dimensions® Change App® putting change at your fingertips and helps you define, design and deliver change successfully: Contact: anna@crossingjordan.co.uk 07951-562421 www.changedimensions.co.uk

×