Effective End User Training - SharePoint Summit - Feb 2011
1. Effective End User Training2 Feb 2011 Level 100 Presented by : Veronique Palmer SharePoint MVP #SPS2011
2. SharePoint MVP Business Owner SharePoint User Adoption Specialist End User Trainer Team Lead www.letscollaborate.co.za veronique@letscollaborate.co.za @veroniquepalmer
3. 3 Are You Experiencing… Negativity? No Direction? Low User Adoption?
8. 8 Microsoft Outlines eLearning Course 50227A : SharePoint 2007 End User 3 Days Level 200 Audience : Managers, developers, designers, and every day knowledge workers, finance, operations, sales, or human resources users (second course available) = 7.5 days
9. 9 Microsoft Outlines eLearning Course 50352B : SharePoint 2010 End User 3Days Level 200 Audience : Information Workers, anyone that works with SharePoint team sites, libraries, lists and items (second course available) = 2.1 days
10. For Beginners?? Address business problems BCS SharePoint Designer Workflow Document ID Service Column Level Validation Record Declaration Settings Audience Targeting Visio Process Repository Records Centre Business Intelligence Centre Term Store Management Custom CSS Modify Master Pages Translation Management 10
34. 28 Learning Online / e-Learning Productivity Hub Video Audio User Manuals Brown Bag Sessions Classroom Self-Paced Mind Maps Cheatsheets Hands On Labs Books Real World Examples
41. 35 Similarities In Canada and South Africa we both use: Brown bread Celcius Centre Centimetres Cheque Chips Clicks Colour Elastic Icing sugar Kilometres Postal Code Serviettes Smarties Tap The bill Vinegar on chips Zed Cool eh?