Using Microsoft SharePoint <br />to Build a 21st Century Website for Today’s Higher Education Market<br />Naveed Husain<br...
History of the QC Website<br /><ul><li>Old department sites were inconsistent in look and feel
Centralized upkeep of website became overwhelming for a single office to manage
QC branding needed to increase, with a focus on online presence, as more and more prospective students and parents look on...
The project requires hiring and working with multiple vendors to design the look and feel, build the infrastructure, creat...
A web-based technology platform that allows a community of end-users to easily build portals, sites, and applications that...
Simple to use, ability to be complex, flexible to fit our needs
Intranet/Internet – methodology to move paper process online
Use of all media in the site (Flash, video, music, streaming, photo slideshows)
Approval process for Internet; no approval for Intranet
Repository of project documents
Ongoing changes and weekly meetings between IT and Communications</li></li></ul><li>SharePoint Implementation   (continued...
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8th Annual CUNY IT Presentation &quot;to Build a 21st Century Website for Today’s Higher Education Market&quot;

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This presentation shows how Queens College completed a BHAG. Although, the website is 1.0 and much work is still needed, the college for the first time has a content management system that allows the website to be updated by non-technical staff.

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  • 8th Annual CUNY IT Presentation &quot;to Build a 21st Century Website for Today’s Higher Education Market&quot;

    1. 1. Using Microsoft SharePoint <br />to Build a 21st Century Website for Today’s Higher Education Market<br />Naveed Husain<br />Chief Information Officer<br />Steven Whalen<br />Director of Marketing<br />Tony Ko<br />SharePoint Administrator<br />
    2. 2. History of the QC Website<br /><ul><li>Old department sites were inconsistent in look and feel
    3. 3. Centralized upkeep of website became overwhelming for a single office to manage
    4. 4. QC branding needed to increase, with a focus on online presence, as more and more prospective students and parents look online for college research material</li></li></ul><li>Building Partnerships<br /><ul><li>IT & Communications have to collaborate through the development of the new system that would provide the tools for creating a decentralized website with a centralized look and feel
    5. 5. The project requires hiring and working with multiple vendors to design the look and feel, build the infrastructure, create content templates, and migrate content</li></li></ul><li>SharePoint Implementation<br /><ul><li>What is SharePoint?
    6. 6. A web-based technology platform that allows a community of end-users to easily build portals, sites, and applications that focus around collaboration, enterprise search, content management, electronic business forms, and business intelligence…(programming not required!).</li></li></ul><li>SharePoint Implementation (continued)<br /><ul><li>Why SharePoint? Simplicity; Complexity; Flexibility
    7. 7. Simple to use, ability to be complex, flexible to fit our needs
    8. 8. Intranet/Internet – methodology to move paper process online
    9. 9. Use of all media in the site (Flash, video, music, streaming, photo slideshows)
    10. 10. Approval process for Internet; no approval for Intranet
    11. 11. Repository of project documents
    12. 12. Ongoing changes and weekly meetings between IT and Communications</li></li></ul><li>SharePoint Implementation (continued)<br /><ul><li>QC SharePoint Infrastructure</li></li></ul><li>SharePoint Implementation (continued)<br /><ul><li>Content Editor’s Forum</li></li></ul><li>QC’s SharePoint Rollout<br /><ul><li>Vendor developed automated script for content mapping and migration
    13. 13. Training classes provided for Content Editors to learn about the technology and the process for editing content
    14. 14. Unique Monthly Visitors
    15. 15. Legacy site: 112,957
    16. 16. SharePoint site: 185,333
    17. 17. Newly organized and branded website created a 64% increase in website traffic
    18. 18. Release methodology (group features and functionality into major and minor versions for release)</li></li></ul><li>Best Practices<br /><ul><li>Technology Best Practices
    19. 19. Infrastructure
    20. 20. Security
    21. 21. Risk Assessment (MOSSRAP)
    22. 22. Non-Technology Best Practices
    23. 23. Be very clear on what you want at the beginning
    24. 24. Ensure design & technology expectations are the same
    25. 25. Track requests & feedbacks
    26. 26. SLAs amongst departments</li></ul>DO’s<br />
    27. 27. Lessons Learned<br /><ul><li>Too many vendors
    28. 28. Design vendor didn’t understand SharePoint
    29. 29. Difficulty in procurement process
    30. 30. New lexicon was not established early on
    31. 31. User Acceptance Test was skipped
    32. 32. Should include all content editors in UAT and feedback
    33. 33. Do not forget about user and audience input</li></ul>DON’Ts<br />
    34. 34. Special Thanks<br />Queens College<br /><ul><li>Sue Henderson - </li></ul>VP for Institutional Advancement / Executive Sponsor<br /><ul><li>Office of Communications
    35. 35. Maria Terrone – Assistant VP for Communications
    36. 36. Steven Whalen – Director of Marketing
    37. 37. Adrian Partridge – Graphics Designer and Administrator
    38. 38. John Cassidy – Director of Editorial Services
    39. 39. Leslie Jay – Web Writer / Editor
    40. 40. Office of Converging Technologies
    41. 41. Naveed Husain – Chief Information Officer
    42. 42. Lisa Tsay – Project Manager
    43. 43. Tony Ko– Technical Project Manager
    44. 44. Enterprise Application Services Group
    45. 45. Network Services Group
    46. 46. Training Group
    47. 47. Faculty & College at large</li></ul>Vendors<br />
    48. 48. Q & A<br />

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