Survey Results:How Are Businesses Using SharePoint?Survey Update for January 2011<br />
#SP2011Survey<br />Mark Miller<br />@EUSP<br />Derek E. Weeks<br />@weekstweets<br />
1700+ andYou.<br />Thank You.<br />
IT Pro<br />25%<br />SharePoint <br />Analyst<br />16%<br />Developer<br />34%<br />End User<br />14%<br />Business Manage...
Where are you located?<br />5%<br />8%<br />26%<br />47%<br />8%<br />2%<br />1%<br />4%<br />
It is not the statistics that count<br />
First Question<br />
Question<br />Are you currently using or considering using SharePoint within your organization?<br />
Global 360 Survey Results<br />Considering SharePoint                                 	=	4%<br />Not considering SharePoin...
Are you currently using or considering using SharePoint within your organization?<br />
Ratio of 2007 to 2010 Deployments<br />5:7<br />2:3<br />1:1<br />2:1<br />3:7<br />
Tweet #SP2011Survey<br />SharePoint 2010 deployments grow5xsince August.<br />
Question<br />How widespread is the deployment and usage of SharePoint within your organization?<br />
Global 360 Survey Results<br />												Aug-10			Jan-11<br />Using within team site or single SharePoint project site  ...
How widespread is the deployment and usage of SharePoint within your organization?<br />
Who has deployed SharePoint enterprise wide?<br />Healthcare<br />#1<br />Manufacturing<br />#2 - Tie<br />Consumer Packag...
Who has deployed SharePoint enterprise wide?<br />20%<br />Using SP2010<br />37%<br />Using SP2010<br />27%<br />Using SP2...
Tweet #SP2011Survey<br />44%<br />Consumer Packaged Goods & Retail are using SP2010<br />
Question<br />How are you currently using, or plan to use, your SharePoint investment?<br />
Global 360 Survey Results<br />											     Aug-10			Jan-11<br />Content Repository Only						=	37.6	%			35.7% 	<br />E...
How widespread is the deployment and usage of SharePoint within your organization?<br />
1999<br />2003<br />2007<br />2010<br />SP vsFileshare<br />Search<br />Manage Meta Data<br />Find ability<br />Developmen...
36%<br />Content<br />
Tweet #SP2011Survey<br />36% use SharePoint as a content repository<br />
Tweet #SP2011Survey<br />58% of SharePoint users are connecting their content and processes<br />
Tweet #SP2011Survey<br />#1 CIO Priority:<br />Improving Business<br />Processes<br />
Shedding its Image<br />“go to place for content”<br />“Where business gets done”<br />
Question<br />What do you believe is the most challenging issue with your SharePoint implementation?<br />
Global 360 Survey Results<br />Aug-10		Jan-11<br />Development time and effort required<br />to build business application...
What do you believe is the most challenging issue with your SharePoint implementation?<br />
Development Time and Effort Required to Build Business Applications<br />#1<br />
SharePoint Challenges: “It Takes a Village”<br />IT Pro<br />Governance<br />SharePoint <br />Analyst<br />Lack of or Limi...
Challenge #1<br />Development Time for Business Applications<br />Challenge #2<br />User Adoption<br />
The iGoogle Effect<br />Users, Community, Speed, and You<br />SharePoint’s Inconvenient Truth<br />http://www.endusershare...
Question<br />Which statement best represents your opinion of the SharePoint user application experience?<br />
Global 360 Survey Results<br />														August-10	Jan-11<br />SharePoint has a great user experience <br />out-of-the...
Opinion of the user application experience?<br />
Tweet #SP2011Survey<br />62% require additional in-house design for interfaces. <br />
Needs work<br />Needs work<br />Needs work<br />I love it.<br />Needs work<br />
Question<br />What tool is primarily used when creating and modifying changes to your SharePoint workflows?<br />
Global 360 Survey Results<br />SharePoint Designer									= 	  35%<br />SharePoint Workflow (out of the box)					= 	  18%...
Your primary for mapping business processes / workflow?<br />SharePoint <br />Analyst<br />IT Pro<br />SP Designer<br />& ...
Your primary for mapping business processes / workflow?<br />SharePoint <br />Analyst<br />SP Designer<br />IT Pro<br />SP...
Question<br />Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed ...
Global 360 Survey Results<br />Aug-10			Jan-11<br />None					=		11%			8%<br />1-25%					=		38%			33%<br />25-50%					=		24...
27%<br />Do You Trust it That Much?<br />
33% say over half the documents in SharePoint are mission critical<br />Tweet #SP2011Survey<br />
Strategic value of SharePoint content<br />Need for SharePoint business strategy?<br />
Most Popular Third Party Tools<br />Security and Rights Management<br />Workflow/BPM<br />Search/Analytics<br />Records Ma...
Question<br />How do you expose legacy or other application data to your SharePoint users?<br />
Global 360 Survey Results<br />*<br />													Aug-10		Jan-11<br />Access data through a separate native <br />legacy/...
Exposing legacy or other application data?<br />
Tweet #SP2011Survey<br />58% don’t have access to legacy or other application data through SharePoint portal.<br />
Don’t Play the Dating Game with Your Users<br />
Thank you.<br />All survey participants will get the paper next week. <br />http://www.global360.com/download/sharepoint-s...
SharePoint Survey Results 2011
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SharePoint Survey Results 2011

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Global 360, a leading provider is conducting an ongoing series of surveys on how businesses are using Microsoft SharePoint. The first survey , conducted in August 2010, had 886 participants. The latest iteration, from January 2011, included 830 responses. People familiar with SharePoint across many organizational roles and from multiple industries worldwide participated in the survey. The goal of the surveys is to:
• Determine the breadth, depth, and trends of SharePoint usage in the market today
• Understand how companies are driving value out of their implementations, and
• Identify challenges related to their investment.

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  • End User (Information Worker, Site Manager, Site Collection Administrator)Africa Count2.4%Asia Count6.7%Australia/New Zealand Count4.2%Eastern Europe Count5.1%Middle East Count5.3%North America Count51.3%South America Count1.4%Western Europe Count23.6%
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Show Global 360 survey results
  • Show Global 360 survey resultsEnd User (Information Worker, Site Manager, Site Collection Administrator)Africa Count2.4%Asia Count6.7%Australia/New Zealand Count4.2%Eastern Europe Count5.1%Middle East Count5.3%North America Count51.3%South America Count1.4%Western Europe Count23.6%
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • State the Question: Introduce the question and have people look at their answer on the survey.
  • Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
  • SharePoint Survey Results 2011

    1. 1. Survey Results:How Are Businesses Using SharePoint?Survey Update for January 2011<br />
    2. 2. #SP2011Survey<br />Mark Miller<br />@EUSP<br />Derek E. Weeks<br />@weekstweets<br />
    3. 3. 1700+ andYou.<br />Thank You.<br />
    4. 4. IT Pro<br />25%<br />SharePoint <br />Analyst<br />16%<br />Developer<br />34%<br />End User<br />14%<br />Business Manager<br />5%<br />Other<br />6%<br />Your primary role with SharePoint?<br />
    5. 5. Where are you located?<br />5%<br />8%<br />26%<br />47%<br />8%<br />2%<br />1%<br />4%<br />
    6. 6. It is not the statistics that count<br />
    7. 7. First Question<br />
    8. 8. Question<br />Are you currently using or considering using SharePoint within your organization?<br />
    9. 9. Global 360 Survey Results<br />Considering SharePoint = 4%<br />Not considering SharePoint = 1%<br />Own SharePoint and are using today (2003) = 4%<br />Own SharePoint and are using today (2007) = 43%<br />Own SharePoint and are using today (2010) = 44%<br />Own SharePoint but do not have it deployed = 3%<br />
    10. 10. Are you currently using or considering using SharePoint within your organization?<br />
    11. 11. Ratio of 2007 to 2010 Deployments<br />5:7<br />2:3<br />1:1<br />2:1<br />3:7<br />
    12. 12. Tweet #SP2011Survey<br />SharePoint 2010 deployments grow5xsince August.<br />
    13. 13.
    14. 14. Question<br />How widespread is the deployment and usage of SharePoint within your organization?<br />
    15. 15. Global 360 Survey Results<br /> Aug-10 Jan-11<br />Using within team site or single SharePoint project site = 5% 10%<br />Limited SharePoint sites ordepartmental use (1 to 3) = 11% 11%<br />Several departments(4 or more) = 17% 22%<br />Regionally by specific offices = n/a 7%<br />Enterprise wide deployment of SharePoint = 67% 50%<br />
    16. 16. How widespread is the deployment and usage of SharePoint within your organization?<br />
    17. 17. Who has deployed SharePoint enterprise wide?<br />Healthcare<br />#1<br />Manufacturing<br />#2 - Tie<br />Consumer Packaged Goods / Retail<br />#2 - Tie<br />
    18. 18. Who has deployed SharePoint enterprise wide?<br />20%<br />Using SP2010<br />37%<br />Using SP2010<br />27%<br />Using SP2010<br />
    19. 19. Tweet #SP2011Survey<br />44%<br />Consumer Packaged Goods & Retail are using SP2010<br />
    20. 20.
    21. 21. Question<br />How are you currently using, or plan to use, your SharePoint investment?<br />
    22. 22. Global 360 Survey Results<br /> Aug-10 Jan-11<br />Content Repository Only = 37.6 % 35.7% <br />Enterprise Content Management = 54.4% 63.9%<br />Portal and Web Content Management = 66.0% 74.9%<br />Document Workflow = 67.2% 68.2%<br />Business Process Management = 55.9% 58.0%<br />Social, Community, Collaboration = n/a 52.5%<br />Business Intelligence = n/a 55.9% <br />Custom Applications = 44.83% 46.4% <br />
    23. 23. How widespread is the deployment and usage of SharePoint within your organization?<br />
    24. 24. 1999<br />2003<br />2007<br />2010<br />SP vsFileshare<br />Search<br />Manage Meta Data<br />Find ability<br />Development Platform<br />CollaborationShare AcrossBusiness<br />What is this thing?<br />
    25. 25. 36%<br />Content<br />
    26. 26. Tweet #SP2011Survey<br />36% use SharePoint as a content repository<br />
    27. 27. Tweet #SP2011Survey<br />58% of SharePoint users are connecting their content and processes<br />
    28. 28. Tweet #SP2011Survey<br />#1 CIO Priority:<br />Improving Business<br />Processes<br />
    29. 29. Shedding its Image<br />“go to place for content”<br />“Where business gets done”<br />
    30. 30.
    31. 31. Question<br />What do you believe is the most challenging issue with your SharePoint implementation?<br />
    32. 32. Global 360 Survey Results<br />Aug-10 Jan-11<br />Development time and effort required<br />to build business applications = 30.0% 19.4%<br />End User Adoption / Training = Other*17.5%<br />Governance =Other * 15.5%<br />Limited or Lack of SharePoint Strategy = Other *14.9%<br />Lack of intuitive, easy to use interface = 21.0% 10.8%<br />Managing multiple document workflows = 3.7% 6.6%<br />Real time reporting and analytics<br />on workflows or processes = 8.8% 5.2%<br />Cost = n/a 4.6%<br />Inability to manage role or skills based<br />work assignments = 6.0% 3.0%<br />Scalability = n/a 2.7% <br />Other = 24.4% n/a<br />
    33. 33. What do you believe is the most challenging issue with your SharePoint implementation?<br />
    34. 34. Development Time and Effort Required to Build Business Applications<br />#1<br />
    35. 35. SharePoint Challenges: “It Takes a Village”<br />IT Pro<br />Governance<br />SharePoint <br />Analyst<br />Lack of or Limited Strategy<br />End User<br />Adoption/<br />Training<br />Developer<br />Development<br />Time<br />Business Manager<br />Lack of or Limited Strategy<br />
    36. 36. Challenge #1<br />Development Time for Business Applications<br />Challenge #2<br />User Adoption<br />
    37. 37. The iGoogle Effect<br />Users, Community, Speed, and You<br />SharePoint’s Inconvenient Truth<br />http://www.endusersharepoint.com/2010/12/07/sharepoint%E2%80%99s-inconvenient-truth/<br />
    38. 38.
    39. 39. Question<br />Which statement best represents your opinion of the SharePoint user application experience?<br />
    40. 40. Global 360 Survey Results<br /> August-10 Jan-11<br />SharePoint has a great user experience <br />out-of-the-box and is adequate for our needs = 18% 24%<br />SharePoint user experience is somewhat adequate <br />but requires additional in-house design and development = 60% 62%<br />SharePoint user experience is inadequate and requires <br />third party products and services to improve the <br />application interface = 8% 9%<br />SharePoint user experience is inadequate but we don’t <br />have the time or resources to invest in improvements = 10% 5%<br />User experience is not important = 0% 0%<br />No opinion = 4% n/a<br />
    41. 41. Opinion of the user application experience?<br />
    42. 42. Tweet #SP2011Survey<br />62% require additional in-house design for interfaces. <br />
    43. 43. Needs work<br />Needs work<br />Needs work<br />I love it.<br />Needs work<br />
    44. 44.
    45. 45. Question<br />What tool is primarily used when creating and modifying changes to your SharePoint workflows?<br />
    46. 46. Global 360 Survey Results<br />SharePoint Designer = 35%<br />SharePoint Workflow (out of the box) = 18%<br />3rd Party Workflow or Process Modeling<br />(Ascentn, Global 360, K2, Nintex) = 7%<br />Visio and SharePoint Designer = 5% <br />Visual Studio = 32%<br />Other = 2%<br />
    47. 47. Your primary for mapping business processes / workflow?<br />SharePoint <br />Analyst<br />IT Pro<br />SP Designer<br />& OOTB tie<br />Developer<br />Visual Studio<br />Business Manager<br />End User<br />
    48. 48. Your primary for mapping business processes / workflow?<br />SharePoint <br />Analyst<br />SP Designer<br />IT Pro<br />SP Designer<br />& OOTB tie<br />Developer<br />SP Designer and Visual Studio<br />Business Manager<br />SP Designer<br />End User<br />SP Designer<br />
    49. 49.
    50. 50. Question<br />Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process? <br />
    51. 51. Global 360 Survey Results<br />Aug-10 Jan-11<br />None = 11% 8%<br />1-25% = 38% 33%<br />25-50% = 24% 27%<br />50-75% = 18% 23%<br />75-100% = 9% 10%<br />
    52. 52. 27%<br />Do You Trust it That Much?<br />
    53. 53. 33% say over half the documents in SharePoint are mission critical<br />Tweet #SP2011Survey<br />
    54. 54. Strategic value of SharePoint content<br />Need for SharePoint business strategy?<br />
    55. 55. Most Popular Third Party Tools<br />Security and Rights Management<br />Workflow/BPM<br />Search/Analytics<br />Records Management<br />Classification/Taxonomy<br />Archiving<br />Back-up Support<br />Social Computing<br />Storage Management<br />Data Migration Tools<br />
    56. 56.
    57. 57. Question<br />How do you expose legacy or other application data to your SharePoint users?<br />
    58. 58. Global 360 Survey Results<br />*<br /> Aug-10 Jan-11<br />Access data through a separate native <br />legacy/application interface = 31% 17%<br />SharePoint Data is integrated into a different <br />system and pulled by users from that system = 9% 10%<br />Access all legacy and new data through <br />a single, integrated user interface within SharePoint = 11% 6%<br />External data is currently not available = 41% 31%<br />Some legacy data is accessed through SharePoint = n/a 24%<br />Other = 7% 11%<br />
    59. 59. Exposing legacy or other application data?<br />
    60. 60. Tweet #SP2011Survey<br />58% don’t have access to legacy or other application data through SharePoint portal.<br />
    61. 61. Don’t Play the Dating Game with Your Users<br />
    62. 62. Thank you.<br />All survey participants will get the paper next week. <br />http://www.global360.com/download/sharepoint-survey<br />

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