1. Ivor Davies-
16 Backus Court, Markham, Ontario L3P 6V5 Home: (905) 294-7003
ivordavies@rogers.com http://ca.linkedin.com/in/ivordavies
SUMMARY
IT Professional with over 25 years of analyzing, recommending & implementing leading edge technology to
meet the needs of the business. Experience in applying technology solutions both as a proof of concept & in a
production environment. Recognized for the ability to tackle challenging issues, analyze viable alternatives, &
provide innovative solutions that reside well within clients financial & time frameworks. Extensive technology
experience as it pertains to business and customer needs. Technology-ready: Microsoft Office, SharePoint,
Enterprise Project Management (EPM) & Business Intelligence, InfoPath.
LinkedIn has identified Ivor as one of the top consistently viewed LinkedIn profiles with over 7,600 LinkedIn
contacts (with over 7,700 followers) over 1,000 skill endorsements. Classified as a SharePoint "Specialist"on
Klout with 1,500 Twitter followers & 12,000 Pinterest followers. Ivor is a recognized speaker on the SharePoint
circuit. Past appearances include The Toronto SharePoint Summit (twice), SharePoint Saturday Toronto and
SharePoint Saturday Ottawa.
SKILLS
 Excellent analytical, critical problem solving and organizational skills
 Strong customer service orientation and an ability to work under pressure to meet tight deadlines
 Excellent research and investigative abilities to resolve business issues and challenges
 Dedicated commitment to working collaboratively within a team environment
 Strong interpersonal skills which foster excellent client relationships coupled with superior verbal/written
communication skills
 Effective team leader who mentors and develops group members
 Exceptional training and presentation skills with the ability to engage audience
 Demonstrated ability to create online video training content using of SnagIT & Camtasia.
 Working knowledge of Flipping Book, PowerShell, Parallels for Mac, Mac OS.
SPECIALTIES
 25 years of extensive knowledge of IT operations, procedures, and technical environment
 Thorough knowledge and strong experience exercising project management methodology and practices,
and advanced knowledge of standard methodology and techniques for systems analysis/design
 Thorough understanding of Microsoft SharePoint, Project Server and Windows SharePoint Services
 Proficient in developing online forms with InfoPath and workflows with SharePoint Designer, MOSS 2007,
MOSS 2010, MOPS 2010, Project Server 2010, SharePoint 2010, SharePoint 2013, EPM
 Strong technical documentation skills utilized to set departmental and divisional standards
 Solid understanding of Business Intelligence and process improvements including work flow
 Working knowledge creating reports with SQL Reporting Services

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PROFESSIONAL EXPERIENCE
S.M.A.R.T. Present
(SharePoint Management, Adoption, Research & Training)
Working with small companies and organization I assist in the development, development and adoption of
SharePoint / Office 365 through the use of research, documentation, training and staff meetings. I understand what
the capabilities and constraints in SharePoint and I work with customers to understand and overcome them
focusing on using the Out Of The Box functionality in Office 365 / SharePoint Online before custom development.
I follow the 5 basic principles of a good Office 365/SharePoint Online Consultant:
1) Never be afraid to ask the business the "tough" questions - find out exactly what is going on in the
business. Probe the business by asking the obvious questions
2) Convey three magic SharePoint concepts - Sites, Lists & WebParts.
3) Query the business about their plan going forward once they "Go Live" with Office 365/SharePoint Online.
4) Have a good knowledge of 3rd party tools for Office 365/SharePoint Online - understand the user
requirements and how to apply those tools to the business.
5) Take every opportunity to demonstrate and showcase the features / functions of Office 365/SharePoint
Online.
SKILLS
Business:
 Understanding SharePoint is first & foremost a user adoption / training issue.
 Users want solutions to their business challenges - not features.
 Provide assistance in understanding the use of social features.
 Setting proper expectations and provide end user training.
SharePoint:
 Have the ability to guide the users down the right SharePoint path.
 Understand SharePoint features and know how to best leverage them for the business.
 Communicate the value of Office 365 / SharePoint Online and what it brings to the organization.
Liquor Control Board of Ontario, Toronto
Senior Systems Analyst – End User Computing Sept. 2009 to Feb. 2016
 Providing governance, user adoption, training and project communication for SharePoint 2010 to
SharePoint 2013 upgrade project. Engaged users to encourage adoption, and developed and delivered
training content. Created a governance plan document and website to support over 120 internal content
managers.
Major Achievements:
 Developed online forms with InfoPath and SharePoint Designer to automate business processes.
 Facilitated training sessions for SharePoint Content Management and SharePoint Team Sites to over 120
content managers as well as 600 Sharepoint team site owners/members
 Created and rolled out online training videos

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Liquor Control Board of Ontario, Toronto
Senior Systems Analyst – Centre for Project Information Nov. 2008 to Sept. 2009
 Project portal administrator for Project Server 2007, Project Server 2003, SharePoint Portal 2007 and
SharePoint Services Version 3.0 and 2.0
 Provided extensive technical assistance to all Project Server 2007 (EPM)/Microsoft Office Project
Professional 2007 users within the Information Technology Division
 Resolved all Project Server 2003/2007 and Windows SharePoint Services issues/problems
 Senior Technical Specialist in the LCBO's EUC (End User Computing) in the Information Technology
Division – Subject Matter Expert for Microsoft Office suite of applications
 Developed virtual desktop environment for analysis and testing using Hyper-V, MED-V, App-V
Major Achievements:
 Developed a prototype environment that combines Microsoft Office Project Server 2007 with Microsoft
Office SharePoint Server 2007
 Project Manager for the migration from Project Server 2003 to Project Server 2007 for the IT Division;
successfully migrated from Project Server 2003 to MOPS 2007
 Site Administrator for the Windows SharePoint Services V3 sites for MOPS 2007 (Microsoft Office Project
Server 2007)
 Developed and facilitated training workshops in project server 2007 for team leaders and project managers
 Developed detailed documentation, guides and 2 videos to assist project managers in how to create, save
and publish project plans to the project server
 Sound knowledge of Microsoft SQL Server 2000/2005 – some SQL Server 2008 (SSRS)

Liquor Control Board of Ontario, Toronto
Project Manager - Information Technology Division April 1997 to Nov. 2008
 Primary liaison with client community and hosting partner, IBM, for the maintenance and support of the
LCBO's main sites on the internet
 Provided extensive technical assistance to all Project Server 2003 (EPM)/Microsoft Office Project
Professional 2003 users within the IT Division
 Coordinated the LCBO's McAfee ePO (ePolicy Orchestrator Console) environment and managed over
1,100 clients for virus/antispyware protection as well as desktop firewall support
 Created and rolled out corporate-wide Internet policy and procedures
 Developed and implemented computer hardware and software standards for the organization
 Developed and implemented project plan to manage the design and implementation of Multimedia
Information Kiosks in retail stores. Installed and supported kiosks in remote locations.
 Acting Manager for End User computing, supervising a staff of 15
Major Achievements:
 Implemented Microsoft Project Server (EPM – 2000 and 2003) into the LCBO and Windows SharePoint
Services V2 into the LCBO
 Developed online forms with SharePoint Services and InfoPath for use within the IT Division
 As LCBO Internet Project Leader, liaised with all levels of LCBO management and user areas to ensure
the LCBO’s presence on the internet remained stable and professional in appearance & operation
 Project Manager for the IBM Internet Server upgrades project, Project Server 2003 project, Project Server
2007 Upgrade project and the McAfee Virus Scan and Anti-Spyware project
 Researched and developed End User Solutions for the LCBO

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Volunteer / Advisory Work:
 Created and manage 9 LinkedIn Groups including Microsoft Office 2013/Office 365 Premium (25,000
members) and SharePoint Server 2013/SharePoint 15 (approx. 7,500 members)
 Provide feedback using Social Media (Twitter/Facebook/LinkedIn) to SharePoint/Project Server users
internationally
 Provided pro-bono consulting with Ontario Heart & Stroke Foundation to assist with adoption of SharePoint
 Advised local small business start-ups re: establish internet presence
 Coached Markham Girls Under 8 Soccer Teams
EDUCATION
Learning Tree / CDI / Nexient / Avalon Corporate Training (Toronto)
Developing InfoPath Forms for SharePoint 2010 / 2013
Configuring & Administering Microsoft SharePoint 2010
Microsoft Server Virtualization: Architecture (Course 50286)
Microsoft Office Project Server 2007 Administration
Seagate Crystal Reports Version 9 – Intermediate
Microsoft Office Project Server 2003 Administration
Microsoft Visual Studio 2003
Microsoft Project 2003 – Advanced
Microsoft Project 2003 – Intermediate
Sheridan College - Diploma