1. THOMAS JONES
9017 Dawes Crossing * McDonough, GA 30252 * C (678) 777-3219 * 22tommy.tj@gmail.com
MANAGEMENT PROFESSIONAL
DISTRICT SALES MANAGER /BRANCH MANAGER/GENERAL MANAGER
A results-oriented Management professional with comprehensive experience in improving profitability, inventory/quality
control, innovative marketing, employee development, sales, and operations. Proven track record in cultivating strong
interpersonal relationships, increasing revenues, exceeding sales and service standards, cutting costs, and maintaining
fiscal responsibility.
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CAREER HIGHLIGHTS & ACHIEVEMENTS
• Exceeded Hertz Corporation’s year over year company standard of 10-15% fleet growth, by averaging
30% growth from 2010-2014 in a previously non-profitable store slated from closing. Ranked Number One
with hundreds of thousands of dollars in revenue growth from a ten-store district.
• Achieved 28% net revenue improvement year over year, in 2014 for Hertz Corporation.
• Maintained the highest customer service score in the region for Enterprise Rental, achieving a 6 month
average Service Quality Index of 96, with 77 as the company standard.
• Opened 3 Enterprise satellite locations by cultivating relationships with key decision-makers and moving
Enterprise into high volume automotive dealerships and body shops throughout metropolitan Atlanta.
• Awarded Enterprise Corporate MVP from approximately 150 employees through the Southeast Region, for
adding the most new corporate accounts region-wide in 2nd
Quarter, 1999.
• Acquired 5 dealerships and 5 automotive body shop accounts as a Location Manager for Hertz Corporation.
• Grew a fleet from 75 to 180 cars in first two years of employment with Hertz Corporation.
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PROFESSIONAL EXPERIENCE
2014 - Present General Manager, TMX Finance, Jonesboro, GA
 Oversee staff in the performance of store operations including: sales transactions, customer
payments, and collections, ensuring adherence to standard operating procedures.
 Interview, hire, and train new employees, and mentor and update staff on new company policies
and guidelines in order to optimize performance.
 Develop strong customer relationships and community involvement, solicit new business, and
manage all store operating expenses. Determine loan values via a comprehensive vehicle
appraisal. Prepare and present fiscal reports to various levels of management.
2009 - 2014 Location Manager, Hertz Corporation, Atlanta, GA
 Oversaw operations including: sales performance, employee supervision, and insurance services.
 Increased the corporate average for customer satisfaction and overall performance.
 Marketed rental services to the Department of Labor, major insurance companies, automotive
body shops, and car dealerships.
 Acquired a new car dealership’s body shop account within 90 days of hire, by employing strong
customer communication, marketing, and follow-up skills.
 Increased fleet inventory levels by over 100%, and maintained quality and maintenance of
vehicles to meet and exceed daily sales requirements.
 Processed P&L statements, collected delinquent accounts, and maintained business records.
 Assumed fiscal responsibility for the location, and prepared sales and management reports for
presentation to the corporate office.

2.  Assisted with issue resolution when necessary, utilizing comprehensive problem solving skills.
THOMAS JONES
9017 Dawes Crossing * McDonough, GA 30252 * C (678) 777-3219 * 22tommy.tj@gmail.com
1997 – 2009 Enterprise, Birmingham, AL and Atlanta, GA
2001-2009 Branch Manager, Enterprise, Atlanta, GA
 Promoted from Assistant Manager position due to outstanding performance and leadership.
 Oversaw all phases of branch operations and 3 satellites including: sales performance, quality
control, inventory management, insurance services, and employee development for a staff of 15.
 Processed P&L statements, collected delinquent accounts, and maintained business records.
 Marketed rental services to the Department of Labor, major insurance companies, automotive
body shops, and car dealerships.
 Prepared sales and management reports for submission to the corporate office.
 Assisted with issue resolution when necessary, utilizing comprehensive problem solving skills.
1999-2001 Assistant Manager, Enterprise, Birmingham, AL
 Promoted from Management Assistant in 1 year’s time due to outstanding performance.
 Oversaw inventory control to ensure seamless operations, and generated reports to provide fiscal
analysis for performance of rental location.
 Supervised and trained 6 employees, assisting with issue resolution when necessary.
 Served as interim Branch Manager as needed.
1998-1998 Management Assistant, Enterprise, Birmingham, AL
 Oversaw inventory control to ensure seamless operations, and generated reports to provide fiscal
analysis for performance of rental location.
 Supervised and trained 5 employees, assisting with issue resolution when necessary.
 Serviced customers with rental agreements and contracts.
1997-1997 Management Trainee, Enterprise, Birmingham, AL
 Participated in the management training program, gaining hands-on training in sales,
customer service, issue resolution, contracts, management reports, and inventory control.
 Promoted to Management Assistant in 1 year’s time, having led as Top Performer,
achieving corporate sales and revenue targets.
1997 - 1997 Line Supervisor, Tyson Foods, Gadsden, AL
 Managed the quality control, safety, and sanitation for the second-process of poultry processing
while adhering to FDA regulations.
 Supervised, trained, and motivated 50 production personnel to achieve maximum performance.
 Employed problem solving skills to quickly and efficiently address issues.
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EDUCATION Bachelor of Science in Management, Alabama A&M University, Huntsville, AL
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CORPORATE Business Management, Improving Customer Service, Sales, Quality Control, Sexual Harassment,
TRAINING and Human Resources
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TECHNICAL Microsoft Word, Excel, PowerPoint, Access, and Outlook

3. _________________________________________________________________________________
AFFILIATIONS McDonough Youth Association – Volunteer Football and Basketball Coach
THOMAS JONES
9017 Dawes Crossing * McDonough, GA 30252 * C (678) 777-3219 * 22tommy.tj@gmail.com
Dear Human Resource Manager,
I would like to contribute to your organization in Management utilizing training and expertise in sales/profitability
growth, innovative marketing, purchasing, staff training, quality/cost control, business development, inventory
management, and internal/external client relations. The enclosed resume will provide you with my professional and
educational highlights.
I am experienced in identifying, troubleshooting and resolving diverse account concerns, providing customized
solutions to specific client objectives, and delivering individualized service to build a loyal client base in a highly
competitive marketplace. I know that my track record of dramatically improving revenues, reducing costs, negotiating
new contracts, and building new businesses and departments, will allow me to make immediate contributions to your
company.
At your convenience, I would appreciate the opportunity to meet with you to further discuss your growth objectives
and abilities to help you achieve them. Thank you for your time and consideration of my applications. I will be calling you
next week to arrange a convenient time for an interview.
Sincerely,
Thomas Jones
Attachment: Resume

4. THOMAS JONES
9017 Dawes Crossing * McDonough, GA 30252 * C (678) 777-3219 * 22tommy.tj@gmail.com
PROFESSIONAL REFERENCES
Cardell Davis
1548 Cooper Hill Road, Apt F
Birmingham,AL 35210
205-482-0405
Ronald Johnson
105 Lakepointe Court
Stockbridge, GA 30281
Target Corporation
Store Manager
678-517-2330
Brian Freshwater
320 N Grove Ct
Mcdonough, GA 30252
Gerber Collision
General Manager
404-557-8069