Conversational Design & Copywriting Tips from the Chatbot Conference
•
0 likes•51 views
Discover tried and true copywriting tips from BotCopy, one of Hollywoods top bot writers.
Recommended
Recommended
More Related Content
What's hot
What's hot (12)
Similar to Conversational Design & Copywriting Tips from the Chatbot Conference
Similar to Conversational Design & Copywriting Tips from the Chatbot Conference (20)
More from Stefan Kojouharov
More from Stefan Kojouharov (7)
Recently uploaded
Recently uploaded (20)
Conversational Design & Copywriting Tips from the Chatbot Conference
- 3. Audience Clarity Chatbot: The folder was on the bus, but now it’s gone. OR
- 4. Audience Concision Okay, now that we’ve got the subject of clarity squared away, let’s move on to the critical topic of being quick and concise. Less is more.
- 5. Audience Tone The tone is the x-factor that makes your bot feel familiar, friendly, and appealing.
- 6. Objective Write for results. Discover unmet needs and customer expectations.
- 7. Mapping Non-linear journey & training phrases
- 8. Why NLP/NLU “tech jargon blah blah blahhh” In english “in simple terms…” WTF is a widget {simple terms, widget explanation}
- 9. Mission 100% Livechat < 25% Livechat Write your message...Menu $75 Million call center expenses $18.5 Million in call center expenses (The path to AI & NLP using Botcopy) Chatbot Botcopy Clients: Best Practice Cut cost Boost Profits Delight Customers
- 10. Hello Hey Choose from one of the following items: Schedule a demo Live chat here Email Welcome to Botcopy! Here is some example text to keep you reading and for my ability to size correctly Schedule a demo Write your message... Not on my watch. Where is Iron Man? Are you an avenger? Enter the marvel universe JARVIS Good morning. It's 7 A.M. The weather in Malibu is 72 degrees with scattered clouds. The surf conditions are fair with waist to shoulder highlines, high tide will be at 10:52 a.m. Anything else? Does Iron man Die? Write your message... Menu Hello Hey Choose from one of the following items: Schedule a demo Live chat here Email Welcome to Botcopy! Here is some example text to keep you reading and for my ability to size correctly Schedule a demo Write your message... FAQ’s: Issue with an ongoing order Cancel my order Account Settings Uber Eats Hi, how can I help today? Feel free to type or tap some of the FAQ’s below. Write your message... Menu Issue with an ongoing order Medium UX Very specific chat goals Top ofthe funnel
- 12. Train
- 13. TM Botcopy Clients: Rich web chat that connects with NLP engines.