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Developing talent • Growing ventures • Opening markets 
BUSINESS MODEL 
CANVAS 
ENTREPRENEURSHIP 101 
MARK ZIMMERMAN 
@MARKZIM 
NOVEMBER 2014 
Visit us at marsdd.com
Developing talent • Growing ventures • Opening markets 
November 
2014 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters 
Who do you serve?
Developing talent • Growing ventures • Opening markets 
What problems 
do you solve? 
What jobs do you 
do? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
How do 
customers find 
you? 
How do they 
buy? 
How do you 
deliver? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
What type of 
relationships do 
you have? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
How do you get 
paid? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
What things must 
you do? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
What resources do you 
need to do them? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Who else do you need to 
make your model work? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
What does it cost to 
operate the model? 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Social & environmental 
costs 
Our Future Matters 
Social & environmental 
benefits
Developing talent • Growing ventures • Opening markets 
Our Future Matters 
What? 
Who? 
Why? 
How?
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
1970 - Invented 
1976 - Patented 
1986 - Launched 
Sold as a complete 
solution, machines & 
coffee for a per cup 
price to restaurants 
and offices. 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
1970 - Invented 
1976 - Patented 
1986 - Launched 
1988 - Acknowledged 
dud, Nestle considers 
shutdown. 
Sold as a complete 
solution, machines & 
coffee for a per cup 
price to restaurants 
and offices. 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
1989 - Jean Paul 
Gaillard named 
Commercial Director - 
“Pivots” 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Separate the machine from the coffee. 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Separate the machine from the coffee. 
Made and serviced by 3rd parties. 
Sold through independent retail 
Our Future Matters 
stores. 
Manufacturers handle delivery 
and stocking. 
Nespresso handles sales training.
Developing talent • Growing ventures • Opening markets 
Separate the machine from the coffee. 
Made and serviced by 3rd parties. 
Sold through independent retail 
Our Future Matters 
stores. 
Manufacturers handle delivery 
and stocking. 
Nespresso handles sales training. 
Sold online and over the 
phone direct to members of 
the Nespresso Club. 
Delivered direct to 
consumers in 24 hours or less.
Developing talent • Growing ventures • Opening markets 
As market matured Nespresso added their own brand machines 
made by an OEM. 
Added it’s own retail boutiques to further control the sales 
message. 
Created Nespresso Pro channel to serve the office market. 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
~$3 billion in annual revenue 
Our Future Matters 
50 countries 
30% CAGR over 10 
years 
12 million 
machines 
20 billion 
capsules
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters 
high end 
households
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters 
Business Model Generation: A 
Handbook for Visionaries, Game 
Changers, and Challengers 
by Alexander Osterwalder and Yves 
Pigneur 
Running Lean: Iterate from Plan A to a 
Plan That Works 
by Ash Maurya
Developing talent • Growing ventures • Opening markets 
Our Future Matters 
And one more thing…
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters
Developing talent • Growing ventures • Opening markets 
Our Future Matters 
Products & Services 
Gain Creators 
Pain Relievers 
Customer Job(s) 
Gains 
Pains 
Value proposition canvas.
Developing talent • Growing ventures • Opening markets 
Thank you. 
Mark Zimmerman 
@markzim 
Visit us at marsdd.com

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Business Model Canvas - Entrepreneurship 101

  • 1. Developing talent • Growing ventures • Opening markets BUSINESS MODEL CANVAS ENTREPRENEURSHIP 101 MARK ZIMMERMAN @MARKZIM NOVEMBER 2014 Visit us at marsdd.com
  • 2. Developing talent • Growing ventures • Opening markets November 2014 Our Future Matters
  • 3. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 4. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 5. Developing talent • Growing ventures • Opening markets Our Future Matters Who do you serve?
  • 6. Developing talent • Growing ventures • Opening markets What problems do you solve? What jobs do you do? Our Future Matters
  • 7. Developing talent • Growing ventures • Opening markets How do customers find you? How do they buy? How do you deliver? Our Future Matters
  • 8. Developing talent • Growing ventures • Opening markets What type of relationships do you have? Our Future Matters
  • 9. Developing talent • Growing ventures • Opening markets How do you get paid? Our Future Matters
  • 10. Developing talent • Growing ventures • Opening markets What things must you do? Our Future Matters
  • 11. Developing talent • Growing ventures • Opening markets What resources do you need to do them? Our Future Matters
  • 12. Developing talent • Growing ventures • Opening markets Who else do you need to make your model work? Our Future Matters
  • 13. Developing talent • Growing ventures • Opening markets What does it cost to operate the model? Our Future Matters
  • 14. Developing talent • Growing ventures • Opening markets Social & environmental costs Our Future Matters Social & environmental benefits
  • 15. Developing talent • Growing ventures • Opening markets Our Future Matters What? Who? Why? How?
  • 16. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 17. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 18. Developing talent • Growing ventures • Opening markets 1970 - Invented 1976 - Patented 1986 - Launched Sold as a complete solution, machines & coffee for a per cup price to restaurants and offices. Our Future Matters
  • 19. Developing talent • Growing ventures • Opening markets 1970 - Invented 1976 - Patented 1986 - Launched 1988 - Acknowledged dud, Nestle considers shutdown. Sold as a complete solution, machines & coffee for a per cup price to restaurants and offices. Our Future Matters
  • 20. Developing talent • Growing ventures • Opening markets 1989 - Jean Paul Gaillard named Commercial Director - “Pivots” Our Future Matters
  • 21. Developing talent • Growing ventures • Opening markets Separate the machine from the coffee. Our Future Matters
  • 22. Developing talent • Growing ventures • Opening markets Separate the machine from the coffee. Made and serviced by 3rd parties. Sold through independent retail Our Future Matters stores. Manufacturers handle delivery and stocking. Nespresso handles sales training.
  • 23. Developing talent • Growing ventures • Opening markets Separate the machine from the coffee. Made and serviced by 3rd parties. Sold through independent retail Our Future Matters stores. Manufacturers handle delivery and stocking. Nespresso handles sales training. Sold online and over the phone direct to members of the Nespresso Club. Delivered direct to consumers in 24 hours or less.
  • 24. Developing talent • Growing ventures • Opening markets As market matured Nespresso added their own brand machines made by an OEM. Added it’s own retail boutiques to further control the sales message. Created Nespresso Pro channel to serve the office market. Our Future Matters
  • 25. Developing talent • Growing ventures • Opening markets ~$3 billion in annual revenue Our Future Matters 50 countries 30% CAGR over 10 years 12 million machines 20 billion capsules
  • 26. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 27. Developing talent • Growing ventures • Opening markets Our Future Matters high end households
  • 28. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 29. Developing talent • Growing ventures • Opening markets Our Future Matters Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by Alexander Osterwalder and Yves Pigneur Running Lean: Iterate from Plan A to a Plan That Works by Ash Maurya
  • 30. Developing talent • Growing ventures • Opening markets Our Future Matters And one more thing…
  • 31. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 32. Developing talent • Growing ventures • Opening markets Our Future Matters
  • 33. Developing talent • Growing ventures • Opening markets Our Future Matters Products & Services Gain Creators Pain Relievers Customer Job(s) Gains Pains Value proposition canvas.
  • 34. Developing talent • Growing ventures • Opening markets Thank you. Mark Zimmerman @markzim Visit us at marsdd.com

Editor's Notes

  1. MaRS was created because of a simple idea. The future matters AND the quality of that future depends on innovation. The future of innovation needs to go beyond the deep innovation of science to achieve economic and social benefit.