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Effective Communication Skills
1.
Effective Communication Skills
2.
3.
What are the
most common ways we communicate? Spoken Word Written Word Visual Images Body Language
4.
5.
The Communication Process
SENDER (encodes) RECEIVER (decodes) Barrier Barrier Medium Feedback/Response
6.
7.
Components of Communication
Verbal Communication Vocal communication Non-verbal communication
8.
9.
10.
11.
12.
13.
14.
15.
… in the
new global and diverse workplace requires excellent communication skills! Success for YOU…
16.
Download now