Learn about Communication Skills, barriers of communication, listening and hearing, how to build effective communication.
Presented during my diploma in engineering at CCCT Chisopani.
6. Hearing Vs Listening
Hearing :Physical process,
natural, passive
Listening – Physical as well as
mental process, active, learned
process, a skill
Listening is hard.
You must choose to participate in the process of listening.
7. SPEAKING SKILLS
Know what you want to say
Control Fear
Think before you talk
Believe in your message
Repeat Major Points
Find Out what your Listener wants
11. INTERPERSONAL SKILLS
Man is a social animal & his success in life
largely depends on his relationship & i
nteraction with others
We must respect the views & sentiments of
others.
When we want to differ their views, we must
very politely give hints to them without
wondering their feelings
12. PRESENTATION SKILLS
Presentation skills include planning,
preparation & delivery of the message
Making a formal speech is one form of
presentation
Presentation skills can be broadly categorized
into physical oral, & electronic
13. PRESENTATION SKILLS
Success in life depends on presenting ideas in an
appropriate manners
Look at the eyes of audience & speak in a natural,
conversational voice
Appropriate voice will make the presentation effective
and interesting
Ask for feed back from your audience about your
presentation & change accordingly
In presentation especially, stop occasionally to ask the
audience understand what you have said
14. Team Work
People of either gender, different age groups,
qualification, status & skills work as a team with a
common objective of accomplishing the task
The success of any organization largely depends on
in the coordinated efforts of its employees
It mainly refers to the agreeableness & co-operation
among the team members
15. BARRIERS TO COMMUNICATION
Noise
Inappropriate medium
Assumptions/Misconceptions
Emotions
Language differences
Poor listening skills
Distractions
16. How to Improve Existing Level of
COMMUNICATION?
IMPROVE LANGUAGE.
IMPROVE PRONUNCIATIOON.
WORK ON VOICE MODULATION.
WORK ON BODY LANGUAGE.
READ MORE
LISTEN MORE
INTERACT WITH QUALITATIVE PEOPLE.
17. How to Improve Existing Level of
COMMUNICATION?
IMPROVE ON YOU TOPIC OF DISCUSSION,
ACTICE MEDITATION & GOOD THOUGHTS.
THINK AND SPEAK.
DO NOT SPEAK TOO FAST.
USE SIMPLE VOCABULARY.
DO NOT SPEAK ONLY TO IMPRESS SOMEONE.
LOOK PRESENTABLE AND CONFIDENT.