Jeremy Ball is seeking an internship as a D.B.A. or Network Administrator for Spring 2015. He is currently studying Information Technology at New York Institute of Technology, expected to graduate in December 2016, and has a B.A. in English and History of Ideas from Middlesex University in London. He has over 15 years of experience in data analysis, reporting, and technical support using programs like Excel, Access, SQL, and various client relationship management systems. His most recent roles include temporary positions at Credit Suisse in loan compliance analysis and desktop support.

1. Jeremy Ball
tel. 917-213-4869 e: jball01@nyit.edu
Objective:
• To obtain an internship in a (preferably financial) firm as a D.B.A. or Network Administrator for Spring 2015
Education:
• New York Institute of Technology, NY, NY
Bachelor of Science, Information Technology. Concentration in computer/network security. Expected 12/16
Related courses: Data Structures, Computer Networks, Database Systems, Operating System Security, Network Security and Perimeter Protection,
Computer Organization and Architecture
• Middlesex University, London, U.K., 1994
English and History of Ideas – 3.67 GPA
Skills:
• Strong, proven data analysis
• Expert Excel and Access, including macros
• Strong, demonstrated SQL
Professional Experience:
1998 – Present
Live and Recording Sound Engineer - Freelance, UK, US
Credit Suisse, NYC - Loan Compliance Analyst (Temp) May 2011 – Jun 2012
• Created all compliance review sheets (using multiple formulas and macros), for monitoring corporate banking loan compliance ratios, from complex
contracts.
• Maintained documentation, designed and performed ad hoc reporting, using advanced excel functions/VB for data manipulation.
Credit Suisse, NYC - Level 1 Desktop Technical Support (Temp) Feb 2010 – Jun 2010
• Utilized MS Windows 7 and MS Office 2013, PC desktop and laptop hardware. Ability to trouble-shoot and think through problems logically; self-starter,
good communicator, able to work independently.
• Trained and guided staff hardware and software usage.
Schoharie ARC. - Program Supervisor, Residential Program (Permanent – Upstate NY) Apr 2009 – Oct 2009
• Managed staff, client relations and administration of the Residential Program.
• Management of staff including training, certification and reviews
• Inspection of client Residences and staff to assure compliance with government and organization regulations
• Staff IT training
Avon Products, Inc., New York, NY - Database Marketing Analyst (Contract) May 2008 – Dec 2008
• Successfully ported all Access reporting queries into direct SQL, speeding up the process by some 1000%, and eliminating human error.
• Automation of regular reporting using SQL, Excel and Visual Basic
• Other responsibilities included ETL (consolidation and matching of various diverse data (Production info, Web metrics, Email Campaigns), monthly
Customer Segmentation and list management, Advanced Excel and Access to quickly provide easy and quick access to pertinent information
• Reporting database construction and report building in Access and Excel; user support and reporting with IBM Coremetrics and Google Analytics
(funneling, goals etc).
Scholastic Inc, New York, NY -Reporting Analyst (Permanent) Jul 2005 – Aug 2007
• Commerce, e-commerce, traffic and customer profile analysis using advanced SQL query design (DB2, MsSQL, Oracle), Excel and Access
• Analysis of Email Marketing and Online Marketing and Advertising - selection of appropriate prospects based on analysis of previous purchasing
behavior, to maximize ROI for specific campaigns
• Web Analysis including customer and purchasing behavior analysis with qualitative suggestions for improvement of site design, using Omniture, Surfaid,
Excel and Access
• Automation of regular reporting using SQL, Excel and Visual Basic
Credit Suisse First Boston, New York, NY - Technical Support Analyst (Contract) Jan 2005 – Jun 2005
• First-line technical support of Credit Suisse's Wealth Management software: resolution via phone and e-mail, serving both internal and external
investment banking clients.
• The position meant taking ownership of each client's problem, resolving it, or guiding it through second and third-line technical support, or through
software development, depending on what the issue required, until resolved.
Thomson Financial, New York, NY - Wealth Mgmt. Software Billing Analyst (Permanent) Jun 2002 – Dec 2004
• Responsible for client software, billing and contract support, and trouble resolution via phone and e-mail. Managed inquiries and account maintenance
for 640 institutional investment company clients using a toolkit of Microsoft, Peoplesoft, Powercerv, Fortis, and Thomson applications.
• Developed Access applications incorporating live data from the finance, billing, and contracts databases to expedite customer enquiry resolution.
• Designed robust MS Access project used by a team of twenty-five temps to verify contracts' Sarbanes-Oxley compliance.

2. • Migrated data from diverse applications into current billing system-ensuring a transfer of billing that was transparent to clients.