1. Kimberly Wilcox
5827 Bent Creek Trail
Dallas, TX 75252
T 214-505-9377
KimberlyCahill11@gmail.com
Education
Bachelor’s Degree, May 2011
University of Oklahoma, Norman, Oklahoma
Major: Human Relations, Minor: Spanish
Experience
Hewlett Packard; IT Operations Support Analyst V; Dallas, Texas
September 2013 – Present
• Worked as a Business Analyst for multiple projects
o Experience with project scheduling, status updates, and overall support for the life of a project.
• Led application retirement efforts
o Created preservation plans for applications with legal holds for sensitive data
o Worked with business owners, developers, IT application owners, and SMEs to create a working
plan for retiring applications, migrate data, keep current source code, and comply with legal, tax,
and records regulations.
• Developed Change Control Management and analyzed the Change Management Process to ensure
compliance with auditing risks.
• Audit Remediation efforts
o source code management; user access management
o enforcing segregation of duties
SAIC; Software Configuration Management Analyst; Kansas City, Missouri
June 2012 – August 2013
· Designed and updated the following: technical and management level reports, software metrics, software
development methodologies, hierarchical change control, baseline management and version control.
· Data/requirements gathering, analysis, and documentation
· Experience on Release Management Team; served as back up for Release Manager.
· Ran SQL queries in Visual Studio, TeamFoundationServer, ProjectWebAccess, and SharePoint
· Worked in Agile and Scrum methodologies.
Kforce; SAIC; Technical Document Assistant; Kansas City, Missouri
September 2011 – June 2012
· Provide support for Change Control Board and Impact Assessment meetings
· Responsible for facilitating meetings and creating reports for Impact Assessment
· Experience with Change Magement team software as well as Team Foundation Server Production
· Responsible for taking meeting minutes for Information Technology meetings
· Read, proof, and edit technical documents

2. · Provide support to Business Analysts, Project Managers and Technical Writers
Cholla Petroleum; Dallas, Texas
2004-2011 (Part time during school)
· Verified and contacted counties to adjust ad valorem taxes for oil and gas interests (Finance experience)
· Prepared schedules to coordinate input of missing ID numbers for 1099’s
· Computer input for owners and vendors; updated revenue master files
· Created MS Excel schedules for royalty owners
· Worked with MS Excel, Word, and learned how to use a specialized accounting and land computer system
(Enertia)
· Created Business Correspondence
· Performed clerical duties such as filing, typing, shipping, etc.
Skills
· Documentation and reports – process development, SDLC, Change Management, application functions
· Define and solve problems
· Speaks Spanish
· Quickly grasp new technologies.
· Excellent team player and able to execute tasks under little supervision with attention to detail.
· Self-motivated, excellent analytical, communication and interpersonal skills.
· Systematically carry out projects from beginning to end; divide and delegate tasks
· Experience with of Microsoft Word, Excel, PowerPoint, Visio, Outlook, Project and TFS.
· Experience with SharePoint and ProjectWebAccess
Activities
· Community Service
· Mission Trips:
o New Mexico and Arizona – 2001
o Alaska – 2004
o Honduras - 2005
· Varsity Volleyball Captain (2004-2005)
· JV Volleyball Captain (2003-2004)