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Robert Weissenberg\'s Resume


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Resume for Robert Weissenberg

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Robert Weissenberg\'s Resume

  1. 1. ROBERT WEISSENBERG Rosemead, CA 91770 Phone (626) 674-5794 SUMMARY Highly motivated Business Intelligence professional using Microsoft Business Intelligence Technologies. Expertise with SQL Server Analysis Services (SSAS) including: building cubes, programming MDX queries and developing databases. Expertise with SQL Server Integration Services (SSIS) ETL including package development, deployment and configuration. Experience with development and deployment of SQL Server Reporting Services (SSRS) reports and integration with SharePoint. Extensive technical and functional project management experience for utility and telecommunications companies. Accomplished information technology manager overseeing a variety of groups including Project Management, Software Engineering, Software Maintenance, Database Management, System and Hardware Administration, Network Operations, Internal Telephone Support, Help Desk, Billing Operations and Order management operations. Experience in the implementation of an advanced meter infrastructure. CERTIFICATIONS Sun certified Java Programmer and Developer TECHNICAL SKILLS Microsoft Technologies: SQL Server 2008 Integration Services (SSIS), SQL Server 2008 Analysis Services (SSAS), SQL Server 2008 Reporting Services (SSRS), Microsoft Office SharePoint Server 2007, Microsoft Performance Point Server, Microsoft Visio, Microsoft Project Other Technologies: JEE (Servlets, JSP, Swing, RMI), C++, COBOL, Applications Manager, Databus, HTML, JavaScript, CSS Databases: MS SQL Server 2008, MySQL Software: SQL Server Business Intelligence Development Studio, NetBeans, JBuilder Query Languages: T-SQL, MDX SetFocus, LLC., Los Angeles 5/2010 - 7/2010 Business Intelligence Master’s Program (12 full-time weeks) The SetFocus Business Intelligence Master’s Program is an intensive, hands–on, project oriented program where participants add knowledge of and valuable experience putting the Business Intelligence skill set to use in a simulated work environment. Implemented a Labor Analysis Business Intelligence solution for a national construction company. Consolidated diverse data sources into a uniform SQL Server 2008 database. Used SSIS ETL capabilities to define imports of data, build scheduling packages, define integration flow, log data error exceptions and orphaned data and to define database maintenance along with sending applicable notifications via e-mail. Created cubes, dimensions, and business critical KPIs using SSAS representing aggregations in different ways - hierarchically and using custom groupings, that the company will use to analyze performance. Created MDX queries according to business requirements.
  2. 2. Developed detail and summary reports, line and pie charts, trend analysis reports and sub-reports according to business requirements using SSRS. Implemented Business Intelligence dashboards using MOSS 2007 Report Center and Excel Services producing different summary results based on user view and role membership. Created score cards using MS Office Performance Point Server 2007 Dashboard Designer that feature executive summary measures for revenue, overhead costs, material purchases, labor and profitability trends for a construction company extracting data from SQL Server 2008 OLAP data source and deployed to SharePoint sites. The dashboards also contain pages to view performance by employee, by region, and by quarter enabling end-users to make filter selections. Utilized key product areas including data modeling, SSRS report subscriptions and data driven subscriptions, SSAS analysis services processing tasks, cube processing options and roles. Studied and reviewed application of Kimball data warehouse methodology across various industries. Worked with data-handling scenarios, such as multiple hierarchies, data-driven KPI goals, sourced either from dimension attributes or fact tables, handling Type-2 slowly changing dimensions. Possess solid knowledge of writing, tuning and optimizing T-SQL queries. Independent Consulting, Los Angeles 4/2009 – 12/2009 Systems Architect Designed an electronic medical record system. Provided guidance to medical professionals on systems engineering methodology. Led the definition of the project scope and business requirements. Structured a systems engineering team and formulated development and implementation costs. Environment: JEE, MySQL, HTML, XML, Apache, Linux and Windows Itron, Los Angeles 3/2008 – 3/2009 Senior Project Manager Provided project management for the development and implementation of an advanced meter infrastructure encompassing over 5 million Southern California Edison meters. Provided engineering specifications on the development of a variety of components including meters, cell relays and collection engine. Led the resolution of new technology engineering issues encompassing hardware, firmware and software. Interfaced with clients to manage project scope, timeline and deliverables. Coordinated with internal departments to meet contractual obligations and new client requests. Environment: .NET, C, HTML, XML and Windows. Telepacific Communications, Los Angeles 4/1999 – 12/2007 Enterprise and Acquisition Integration Program Manager Led the acquisition integration and realignment of a variety of functional groups including Customer Care, Credit and Collections, Customer Technical Support and Repair and Revenue Assurance. Led the acquisition integration of a variety of computer systems. Led the implementation of a new IP-based ACD system for a multi-location call center operation serving distinct functional groups. Mentored project managers and evaluated technical personnel of acquired companies. Assessed the technical infrastructure of potential acquisitions. Institutionalized enterprise program management methodologies.
  3. 3. Vice President of Information Technology Engineered and implemented an information technology strategy and architecture for a rapidly growing telecommunications company. Led the identification, evaluation, selection and successful implementation of an entire telecommunications back-office including: enterprise resource planning, billing, order management, circuit engineering, provisioning, mediation, trouble tickets, customer relationship management, fraud and security, contact management, and sales commissions among others. Led the development of intra, inter, and extranet-based applications. Managed data center operations Engineered and implemented a scalable system integration strategy. Managed several information technology groups including Project Management, Software Engineering, Software Maintenance, Database Management, System and Hardware Administration, Network Operations, Internal Telephone Support, Help Desk, Billing Operations and Order management operations. Environment: JEE, .NET, HTML, XML, Oracle, MS SQL Server, Solaris and Windows. Vice-President of Special Projects Championed customer satisfaction initiatives across the entire company. Established cross-functional key metrics for metering and billing, achieved aggressive billing customer satisfaction goals and implemented corresponding tactical solutions. Reengineered a variety of core processes including service disconnection, billing and sales commissions among others. Director of Information Technology Engineered and implemented a variety of back-office solutions. Managed a computer applications group. Managed e-mail, personal computer support and help desk. Managed the data center, internal data network and internal telephone services. Selected, acquired, and maintained information technology hardware including servers, desktops, laptops, and network equipment. Environment: JEE, .NET, HTML, XML, Oracle, MS SQL Server, Solaris and Windows. Sempra Energy Solutions (SES), Los Angeles 10/1997 – 3/1999 Information Technology Business Partner Managed the relationship between an IT organization of 800 people and SES. Managed computer operations including network, e-mail and help desk. Provided guidance and direction to the SES computer applications group. Provided strategic consultancy in defining and designing information systems, as well as researching and identifying enabling technologies. Computer Applications and Customer Services Manager Established a back-office operation to support electric restructuring. Led the engineering and implementation of computer systems designed to support the gas and electric industry in customer enrollment, customer care, billing, collections and metering functions. Managed the gas operations back-office for wholesale and retail contracts. Identified and evaluated outsourcing opportunities. Environment: Java, C++, Visual Basic, MS SQL Server and Windows. Southern California Gas Co., Los Angeles 1/1983 – 9/1997 Customer Information System (CIS) Process Manager Developed and implemented one of the largest utility CIS in the nation. This system served over 5 million customers, supports over 2,000 end-users and produces over 225,000 bills on daily basis.
  4. 4. Led the engineering of a web-based real-time on-line system for a 5-million customer base. Managed business change for the entire enterprise. Managed a group of 45 analysts and specialists. Environment: SmallTalk, Cobol, HTML, CICS, DB2 and OS/2. Process Improvement and Design Manager Led the establishment of customer services policy and strategies. Managed multiple customer services related projects. Oversaw the development and implementation of customer services utility tariffs. Process Project Manager Developed and implemented information technology solutions. Reengineered the $200MM Revenue Collections process. Managed multiple billing and collections related projects. Information Technology Special Projects Manager Engineered and successfully led the implementation of an industrial customer billing system with an initial customer billing of over $1.5 billion annually. Leveraged emerging technologies into practical applications. Managed a team of engineers, database administrators and system administrators. Environment: Applications Manager, Lotus 123G, Cobol, CICS, DB2 and OS/2. Customer Services Project Administrator Developed and implemented policies and procedures for customer services. Managed the implementation of energy efficiency programs. Worked with system end-users to define, design, and implement system solutions. Assembled and managed project plans. Identified end-user requirements, developed design specifications, and managed system implementation activities. Environment: Applications Manager, Lotus 123G, Cobol, CICS, DB2 and OS/2. Software Engineer Obtained business requirements and developed corresponding implementation plans. Engineered mainframe and PC-based computer systems. Performed unit, segment, and system testing. Provided technical support for an industrial strength customer information system. Environment: Cobol, CICS, DB2, ISAM and JCL. EDUCATION California Polytechnic University, Pomona Master of Business Administration Concentration: International Business and Marketing California State University, Los Angeles Bachelor of Science: Business Administration Concentration: Information Technology LANGUAGES Fluent in Spanish (read, write, speak) References upon request