1. Boipelo Keamogetswe Setshedi
Unit 41 Claron Park, 41 Theron Street, Akasia, Pretoria, 0083
bksetshedi@gmail.com
SYSTE MS EN G I NE E R
 A young vibrant and hardworking young professional system engineer with great attitude for learning. Able to
handle the pressure that comes with the Information Technology industry whilst possessing excellent customer
service as well, and always looking for an opportunity to unlock the full potential whilst adding value.
 OPERATIONAL TECHNOLOGY EXPERTISE SUMMARY
 MS SQL Server 2012
 Biometric Systems
 IBM Tivoli Storage
 IBM SAN
 MS Office Incl MS Project
 Windows Operating Systems
 ITIL Foundation
 UNIX (AIX)
 Linux
 CRM
 User Support and Training
 Oracle 11g
 AFIS(Automated Fingerprint
Identification System)
EDUCATION
Completed studies: (CTI)
 B Tech(National Higher Diploma – Network
Engineering) - 2011
 Grade 12: Hoerskool Warmbad
Subjects: English, Afrikaans, Life Orientation,
Mathematics, Physics, Accounting and Biology
Other Courses Completed:
 ITIL
 AIX
 Oracle 11g
Professional Experience
COMPANY: SAFRAN MORPHO (SAGEM)
POSITION: SYSTEMS ENGINEER (November 2012 - Current
Duties:
Project Administration
 Data Capturing and General Administration,
 Attending to ad-hoc Queries from grantees and Telesales,
 Report Writing,
Project Coordination
 Information and data management for record keeping
 Provide updates to project schedules
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2. Boipelo Keamogetswe Setshedi
Unit 41 Claron Park, 41 Theron Street, Akasia, Pretoria, 0083
bksetshedi@gmail.com
 Attending project meetings and compiling and updating project documentation
 Proof reading and verification of data and project scheduling , Attending to first line user requests on
MS Office and Windows XP, reporting and other ad hoc IT related user or managerial request
IT Administration
 Strong experience in conducting UAT and documentation of test cases for AFIS System(Linux)
 Daily Administration and monitoring of the Linux/AIX based SAPS National AFIS System
 UNIX back-Up and Verifying tapes using Tivoli Storage Manager
 IBM SAN monitoring administration
 Maintaining up to date Antivirus levels on all machines company wide.
 Working on Active Directory accounts, configuration of laptops.
 Managing and monitoring of backups in multiple locations.
 Providing maintenance support and break-fix solutions.
 Follow documented processes i.e. implementing change control procedures.
 Liaising & meeting with external suppliers of IT services.
 Producing and preparing reports for senior managers.
 Troubleshooting technical problems and implementing solutions.
 Purchasing of IT Equipment and software in line within agreed budgets.
 Supporting a multi-site IT infrastructure of multiple sites across all nine provinces Responsible
for the fast and accurate troubleshooting of reported faults.
 Providing technical support via helpdesk systems for a wide range of internal applications.
Well versed in different management scenarios like Change Control, Quality Assurance, Defect
Tracking, System Integration, and Scheduling.
 Have exposure in educating internal customers on business systems and procedures and
working with other analysts and QA team to set priorities and schedules.
 Extracting data and produce reports for management
 Balance reports and troubleshoot discrepancies between information to ensure high quality
standard where necessary and / or distribute the reports to relevant business partners
COMPANY: Imperial Logistics
POSITION: IT Technician (August 2012 – November 2012)
Duties:
• Running batch streams on UNIX
• UNIX back-Up and Verifying tapes
• Creating users on UNIX
• Helpdesk Support
• Printer Set-Up
• IT User Applications Support
• Remote Assistance with Team Viewer
• Setting up Computers and joining them to domains (AD)
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3. Boipelo Keamogetswe Setshedi
Unit 41 Claron Park, 41 Theron Street, Akasia, Pretoria, 0083
bksetshedi@gmail.com
Key Attributes:
Good communication, consistency, accuracy, integrity and prioritising workload and team work is critical in achieving
workplace tasks and meeting projects deadlines.
Interests and Enrollments:
 Travelling, hiking, cooking, gardening, and learning about other cultures
References:
SAFRAN MORPHO
Kopanye Thebe RAMOKGOPA
Customer Service Manager
Biometrics/ Access Control / OEM / Gaming | Sub-Saharan Africa
Security Division
T +27 (0) 11 286 5800
M +27 (0) 83 794 5998
SAFRAN MORPHO (Former)
Eugene MATJEKE
IT Project Manager
Criminal Justice | Sub-Saharan Africa
Security Division
M +27 (0) 82 354 8746
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