3. To be able to add value you need to be very strong on concepts Be it a simple motivational model or complicated tool you need to know all. Build and rebuild your conceptual strength. continuously upgrade and retool. spend 2 hours a day in learning /upgrading knowledge
5. Where ever you are, it is very essential to understand the business Your company is in. When I worked for Glass manufacturer I spent time in the furnace area to learn about the glass melting ;I understood the worker’s problem of working near 2000C For 8 hour shift. So when I faced unions I had complete empathy when I dealt with Union charter of demands. When I worked for software games development company, I tried learning about creative design. That helped me in addressing high attrition
7. Nothing works for you unless you have the right pro-people attitude Serving does not come to you naturally if you are not the caring type Same way you can’t deal with people issues unless you love to hear about grievances.
9. Not that everyone will love you in the organisation there will be times when You have not so friendly people. Being in HR one can’t let emotions over ride your actions. I tried the strategy of converting enemies to allies more than once to make the changes. Change comes from change of minds had I been emotional I would rather have quit my job many times
11. HR has the responsibility to even transform the top management I have not seen a single CEO who does not say “people are his best Assets “ but very few walk the talk The difference is between David Duffield and Craig Convey styles in people orientation. both were able leaders. yet one was loved by people and other was not so much loved. So how do you start developing the art of influence? One of the best ways to start is to establish a reputation of integrity.
13. Tendency among HR professionals To change the appraisal systems when ever they took anew job seem to be rampant Believe me when I say this --that in any company every other manager thinks that he is the greatest HR person. You have no chance to prove your capability in attempting this. No appraisal system in the world is perfect. Attempt things that will have the stamp of HR and pick one area which no one else can architect. E.G : robust reward/recognition plan
15. If not for anyone be a mentor to your own team I have continuously engaged my team to challenge them to come up with newer things they learnt. Result was they respect me as great teacher. They look upon me as mentor. I have almost a big list of people always wanting to be mentored in people management
17. It is important for HR professional to Gain the visibility quickly in the organisation and gain respect Only through training sessions you can learn and make others see how Good you are in your own domain. Sessions you hold for employees always refine your skills and also gets the respect
19. You have the advantage of knowing what goes behind ,People will tell you everything –about the management Mangers, policies, Use data and information to express yourself in the right forum where it matters. This will always do good to the organization
21. Your loyalty must be first to the profession The organisation and then to your self I never had to fight for promotion or increments It just came
22. One last word If you chose HR as career track then believe that You have one in million chance of becoming CEO however capable you are. Moral of the story- be contented you will at the top and not at the peak