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DAVID PATRICK 
4595 Spring Creek Parkway 3128 
Plano, TX 75024 (Cell) 972.768.7993 
dpatrick@sprintmail.com 
http://www.linkedin.com/in/davidpatrick 
KEY CAREER HIGHLIGHTS 
 As the First Sales Director for the State funded Wireless Lifeline program in California, directed growth to over 
200,000 new customers and a projected $50 Million plus in new annual revenue in 2014/2015 - Surelink Mobile 
 Directed all sales efforts to result in year over year revenue growth of over 23% in 2013 - Sage Telecom / 
Telscape Communications 
 Directed Sales and Marketing resulting in growing revenues to over $20 million dollars in 2012. - Unity Telecom 
 Directed Sales and Marketing resulting in growing revenues to over $18 million dollars in 2011. - Unity Telecom 
 Led all strategies to increase annual sales revenue from $2 million to $2.6 million in 2009 - MosquitoNix 
 Directed activities to increase annual sales revenue from $6 million to $8 million in 2008 - AMS 
 Exceeded Sales Goals in 2007 by over 116% to $20 million dollars in annual revenue - Nationwide Internet 
 Exceeded Sales Goals in 2006 by over 158% to $18 million dollars in annual revenue - Nationwide Internet 
 Increased Sales Revenue in 2005 by over 150% to $14 million dollars in annual revenue - Internet America 
CORE SKILLS 
 Wireless and Wireline telecommunications Sales and 
Operations and Management 
 B2C/B2B Sales Management and Business Development 
 Lifeline program Development and Distribution 
expert 
 Marketing, Branding, Social Marketing and SEO 
 Strategic Business & Sales Planning  Competitive Analysis, Positioning & Pricing 
 Key Account Management / Retention  Presentations, Coaching and Training 
 Channel Development and Management  ROI, Value Proposition & Profit Optimization 
 Product Development and Management 
 Contract / Price Negotiation 
 Budget and Expense Control 
 New Product Launch planning and strategies 
PROFESSIONAL EXPERIENCE 
SAGE TELECOM / TELSCAPE COMMUNICATIONS / SURELINK MOBILE - (Dallas, TX) 2013 – Present 
National Sales Director 
Recruited by Sage Telecom / Telscape Communications /Surelink Mobile a one-hundred (100) million dollar plus national 
CLEC and Wireless Provider as Sales Director to lead and direct all of the sales efforts for the corporation. 
I also have the distinct honor of being the first Sales Director to lead and direct the sales and marketing efforts for the 
State approved and funded Wireless Lifeline program to low income customers in California. 
Directed all distribution channels including 70 plus sales agents and managers in 3 national sales centers, 3 phone center 
stores, Street Teams deployed and Brick and Mortar storefront channels. 
Accomplishments: 
 Designed, implemented and directed the roll-out of the first telecom company to offer a state funded wireless lifeline 
program in California for low income customers. Also directed the activities of over 200 street teams and all 
distribution channels. Those efforts have resulted in over 200,000 new orders and an average of 2,500 plus new sales 
each day to become fastest growing and largest Wireless Lifeline provider in California history. 
 Directed the launch of all Nationwide Wireless Lifeline Sales endeavors in other states. 
 Oversee day-to-day operations of our internal / external Sales departments. 
 Drive recruitment, hiring, training and scripting and continually evaluate quality and sales performance. 
 Devised and executed new and aggressive selling strategies, metrics and marketing campaigns. 
 Created new compensation plans to increase productivity and reward over achievers. 
 Redesigned the look and layout of the 3 phone center stores to attract more visitors and increase revenues. 
 Identify, Lead and Direct new B2C and B2B sales channels and partnership opportunities. 
31 References may be viewed online at http://www.linkedin.com/in/davidpatrick
DAVID PATRICK 
4595 Spring Creek Parkway 3128 
Plano, TX 75024 (Cell) 972.768.7993 
dpatrick@sprintmail.com 
http://www.linkedin.com/in/davidpatrick 
UNITY TELECOM / TAG MOBILE (formerly dPi TELECONNECT) - (Dallas, TX) 2011 – 2013 
Director of Sales and Marketing 
Recruited by this projected $70 million dollars in annual revenue Lifeline provider, Nationwide B2C and B2B Telecom, 
Internet and Broadband TV services Company to direct and lead the development of all Sales, Product Development and 
Marketing efforts for the consumer, business and channel (agents) divisions. Directed the development of new product 
development and marketing processes to launch the startup business division and re-aligned all products in the 
established consumer division to increase sales penetration, reduce attrition and grow revenues. 
Accomplishments: 
 Provided direction of the sales and marketing efforts that led to growth of the lifeline and non-lifeline Consumer 
products and services adoption by realigning and enhancing all products which accounted for $18 million dollars to 
$20 million dollar growth in annual revenue in 2011 to 2012 that led to revitalizing stagnant & declining sales. 
 Managed the transition from land line lifeline services to the TAG Mobile Wireless brand. 
 Work in unison with TAG Mobile the wireless division to develop synergistic products and services. 
 Directed the development of next generation IP Centric telecom products including Hosted PBX with VoIP, Consumer 
VoIP, Sip trunking, MPLS, Integrated T-1 Services, IPTV (Broadband TV), Wireless, Data services, Wireless home 
phone replacement, Metro Ethernet and Nationwide DSL products which were forecasted to achieve over $70 million 
dollars in new revenue by 2015. 
 Reduced attrition from 16% to 9% in 2011 due to the implementation of effective new pricing, packaging, retention 
programs, win back and promotional activities. 
 Managed the sales and marketing budget of over $1.5 Million dollars per year. 
 Introduced the Product Development Requirements (PDR) and Project Management concept to the organization to 
ensure effective development and management of all products and services. 
 Provided leadership with the nationwide business sales teams and directed the development of new business and 
consumer channel partners which was projected to be over 9000 agents by the end of 2014. 
 Manage all vendor relations. 
 Directed all marketing promotional activities including trade shows management, collateral development, marketing 
strategies, SEO and SEM, web site development, content and branding, social networking, direct mail, advertising, 
press releases, newsletter copy and other marketing endeavors to increase market penetration and brand. 
NATIONWIDE INTERNET - (Dallas, TX) 2005 – 2008 
Vice President of Sales and Product Marketing 
Joined this $20 million dollar B2C and B2B Telecom / Internet Service Provider and managed the sales and marketing 
budget of over $2 million per year. Responsible to hire, train and direct a nationwide staff of over one-hundred including 
webmasters, product managers, marketing analysts, inside and outside sales teams and the local leadership and staff in 
four national call centers. 
Accomplishments: 
 In 2007 achieved 116% of our forecast or $20 million dollars in annual revenue actual vs. $18 million dollars 
projected. This was attained via the new sales and marketing strategies implemented 
 In 2006, achieved 158% of our forecast or $18 million dollars in annual revenue actual vs. $11 million dollars 
projected in due to the implementation of our new branding development and positioning in the marketplace. 
 Decreased attrition from over 3% in 2005 to 1.5% in 2007 through effective save and win back campaigns. 
 Led the rebranding of 12 ISP’s to one unified brand to bring better cohesion to our messaging and positioning in the 
marketplace along with all SWOT analyses to more effectively market the company. 
 Successfully led the redevelopment and deployment of all company web sites and Internet marketing via SEO, social 
networking and banner ads which increased click-through rates by over 50% and resulted in over 10,000 hits a day. 
 Provided direction in the development of all marketing and advertising for the ISP including collateral development, 
social media, yellow page placement, HTML emails and other effective marketing vehicles. 
31 References may be viewed online at http://www.linkedin.com/in/davidpatrick
DAVID PATRICK 
4595 Spring Creek Parkway 3128 
Plano, TX 75024 (Cell) 972.768.7993 
dpatrick@sprintmail.com 
http://www.linkedin.com/in/davidpatrick 
 Directed the development of all products and services including VoIP, T-1, Nationwide DSL, MPLS, Webhosting, Web 
Development, Colocation and others for both the consumer and business sectors. 
 Led the development and management of all compensation planning and sales forecasting. 
 Managed 4 National Call Centers and realigned and re-trained the teams to become more effective and customer 
centric by offering business and consumer customers a “one call” solution for Sales, Billing and Technical Support 
thus trimming call and hold times by over 50% to under a minute and responding to customers’ needs more 
efficiently. 
 Continually managed the inside and outside sales teams to be more effective with their sales presentations and 
closures by developing new sales scripting, product playbooks, marketing materials, proposal development and sales 
coaching. 
TOTAL MARKETING CONSULTING SERVICES - (Dallas, TX) 1997 – 2004 and 2009 – 2011 
Owner / Consultant 
Ran a successful Business Consulting business for nine years offering corporations nationwide new business solutions for 
effective strategies specializing in sales, product development, project management and marketing. 
Accomplishments: 
 In 2009, led the growth of revenues from $2 million dollars to $2.6 million dollars and was on target to grow to over 
$3 million in 2010 through effective new sales and marketing strategies. (MosquitoNix) 
 Successfully moved and opened the new Operations / Call Center from Houston Texas to Dallas Texas. Also hired and 
trained personnel and provided leadership and day-to-day direction to the inside tech personnel, operations, call 
center teams and all inside and outside sales personnel. (MosquitoNix) 
 In 2008, increased Sales Revenue from $6 million to $8 million or 25% and managed a P&L of over $1 million dollars 
for the Sales and Marketing division. (American Municipal Services) 
 Directed over $100 million dollars in collections activity by guiding the efforts, implementing new processes reporting 
vehicles and infrastructure realignment to be more effective. (American Municipal Services) 
 Hired, trained and led all activities of the inside / outside sales team, agent marketers, channel teams and the 
collections call center staff of over thirty. (American Municipal Services) 
 Assisted with the growth to $1.85 billion dollars annual revenue in 2002 from $28 million dollars in 1999 by directing 
the new sales and product development and marketing strategies. (Williams Communications) 
 Directed the development of the strategic and tactical business plans, product and sales strategies for a well -known 
telecom company from $30 million dollars to $90 million dollars in annual revenue. (Valor Telecom) 
 Provided leadership in the development of the Voice and Data product catalog and deployment of a new $100 Million 
dollar Telecom company. (Reliant Energy / Telecom) 
Prior: Held various Senior Sales, Product and Marketing Management positions with various 
telecommunicat ions companies including: Internet America, WorldCom, Citizens, Consolidated 
Communications, MidAmerican Communicat ions, Allnet Communicat ions and AT&T Communications from 
1984 – 2004 
PROFESSIONAL AFFILIATIONS 
Dallas/Ft Worth Meet-up North Texas Global Telecommunications Society 
LinkedIn 
Geek Meet technology networking 
Channel Partners 
Comptel 
The Dallas Blue Business Network Telecom Executives Business Network 
Telco TV 
ITEXPO 
CTIA 
Prepaid Expo 
31 References may be viewed online at http://www.linkedin.com/in/davidpatrick

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David M Patrick Resume

  • 1. DAVID PATRICK 4595 Spring Creek Parkway 3128 Plano, TX 75024 (Cell) 972.768.7993 dpatrick@sprintmail.com http://www.linkedin.com/in/davidpatrick KEY CAREER HIGHLIGHTS  As the First Sales Director for the State funded Wireless Lifeline program in California, directed growth to over 200,000 new customers and a projected $50 Million plus in new annual revenue in 2014/2015 - Surelink Mobile  Directed all sales efforts to result in year over year revenue growth of over 23% in 2013 - Sage Telecom / Telscape Communications  Directed Sales and Marketing resulting in growing revenues to over $20 million dollars in 2012. - Unity Telecom  Directed Sales and Marketing resulting in growing revenues to over $18 million dollars in 2011. - Unity Telecom  Led all strategies to increase annual sales revenue from $2 million to $2.6 million in 2009 - MosquitoNix  Directed activities to increase annual sales revenue from $6 million to $8 million in 2008 - AMS  Exceeded Sales Goals in 2007 by over 116% to $20 million dollars in annual revenue - Nationwide Internet  Exceeded Sales Goals in 2006 by over 158% to $18 million dollars in annual revenue - Nationwide Internet  Increased Sales Revenue in 2005 by over 150% to $14 million dollars in annual revenue - Internet America CORE SKILLS  Wireless and Wireline telecommunications Sales and Operations and Management  B2C/B2B Sales Management and Business Development  Lifeline program Development and Distribution expert  Marketing, Branding, Social Marketing and SEO  Strategic Business & Sales Planning  Competitive Analysis, Positioning & Pricing  Key Account Management / Retention  Presentations, Coaching and Training  Channel Development and Management  ROI, Value Proposition & Profit Optimization  Product Development and Management  Contract / Price Negotiation  Budget and Expense Control  New Product Launch planning and strategies PROFESSIONAL EXPERIENCE SAGE TELECOM / TELSCAPE COMMUNICATIONS / SURELINK MOBILE - (Dallas, TX) 2013 – Present National Sales Director Recruited by Sage Telecom / Telscape Communications /Surelink Mobile a one-hundred (100) million dollar plus national CLEC and Wireless Provider as Sales Director to lead and direct all of the sales efforts for the corporation. I also have the distinct honor of being the first Sales Director to lead and direct the sales and marketing efforts for the State approved and funded Wireless Lifeline program to low income customers in California. Directed all distribution channels including 70 plus sales agents and managers in 3 national sales centers, 3 phone center stores, Street Teams deployed and Brick and Mortar storefront channels. Accomplishments:  Designed, implemented and directed the roll-out of the first telecom company to offer a state funded wireless lifeline program in California for low income customers. Also directed the activities of over 200 street teams and all distribution channels. Those efforts have resulted in over 200,000 new orders and an average of 2,500 plus new sales each day to become fastest growing and largest Wireless Lifeline provider in California history.  Directed the launch of all Nationwide Wireless Lifeline Sales endeavors in other states.  Oversee day-to-day operations of our internal / external Sales departments.  Drive recruitment, hiring, training and scripting and continually evaluate quality and sales performance.  Devised and executed new and aggressive selling strategies, metrics and marketing campaigns.  Created new compensation plans to increase productivity and reward over achievers.  Redesigned the look and layout of the 3 phone center stores to attract more visitors and increase revenues.  Identify, Lead and Direct new B2C and B2B sales channels and partnership opportunities. 31 References may be viewed online at http://www.linkedin.com/in/davidpatrick
  • 2. DAVID PATRICK 4595 Spring Creek Parkway 3128 Plano, TX 75024 (Cell) 972.768.7993 dpatrick@sprintmail.com http://www.linkedin.com/in/davidpatrick UNITY TELECOM / TAG MOBILE (formerly dPi TELECONNECT) - (Dallas, TX) 2011 – 2013 Director of Sales and Marketing Recruited by this projected $70 million dollars in annual revenue Lifeline provider, Nationwide B2C and B2B Telecom, Internet and Broadband TV services Company to direct and lead the development of all Sales, Product Development and Marketing efforts for the consumer, business and channel (agents) divisions. Directed the development of new product development and marketing processes to launch the startup business division and re-aligned all products in the established consumer division to increase sales penetration, reduce attrition and grow revenues. Accomplishments:  Provided direction of the sales and marketing efforts that led to growth of the lifeline and non-lifeline Consumer products and services adoption by realigning and enhancing all products which accounted for $18 million dollars to $20 million dollar growth in annual revenue in 2011 to 2012 that led to revitalizing stagnant & declining sales.  Managed the transition from land line lifeline services to the TAG Mobile Wireless brand.  Work in unison with TAG Mobile the wireless division to develop synergistic products and services.  Directed the development of next generation IP Centric telecom products including Hosted PBX with VoIP, Consumer VoIP, Sip trunking, MPLS, Integrated T-1 Services, IPTV (Broadband TV), Wireless, Data services, Wireless home phone replacement, Metro Ethernet and Nationwide DSL products which were forecasted to achieve over $70 million dollars in new revenue by 2015.  Reduced attrition from 16% to 9% in 2011 due to the implementation of effective new pricing, packaging, retention programs, win back and promotional activities.  Managed the sales and marketing budget of over $1.5 Million dollars per year.  Introduced the Product Development Requirements (PDR) and Project Management concept to the organization to ensure effective development and management of all products and services.  Provided leadership with the nationwide business sales teams and directed the development of new business and consumer channel partners which was projected to be over 9000 agents by the end of 2014.  Manage all vendor relations.  Directed all marketing promotional activities including trade shows management, collateral development, marketing strategies, SEO and SEM, web site development, content and branding, social networking, direct mail, advertising, press releases, newsletter copy and other marketing endeavors to increase market penetration and brand. NATIONWIDE INTERNET - (Dallas, TX) 2005 – 2008 Vice President of Sales and Product Marketing Joined this $20 million dollar B2C and B2B Telecom / Internet Service Provider and managed the sales and marketing budget of over $2 million per year. Responsible to hire, train and direct a nationwide staff of over one-hundred including webmasters, product managers, marketing analysts, inside and outside sales teams and the local leadership and staff in four national call centers. Accomplishments:  In 2007 achieved 116% of our forecast or $20 million dollars in annual revenue actual vs. $18 million dollars projected. This was attained via the new sales and marketing strategies implemented  In 2006, achieved 158% of our forecast or $18 million dollars in annual revenue actual vs. $11 million dollars projected in due to the implementation of our new branding development and positioning in the marketplace.  Decreased attrition from over 3% in 2005 to 1.5% in 2007 through effective save and win back campaigns.  Led the rebranding of 12 ISP’s to one unified brand to bring better cohesion to our messaging and positioning in the marketplace along with all SWOT analyses to more effectively market the company.  Successfully led the redevelopment and deployment of all company web sites and Internet marketing via SEO, social networking and banner ads which increased click-through rates by over 50% and resulted in over 10,000 hits a day.  Provided direction in the development of all marketing and advertising for the ISP including collateral development, social media, yellow page placement, HTML emails and other effective marketing vehicles. 31 References may be viewed online at http://www.linkedin.com/in/davidpatrick
  • 3. DAVID PATRICK 4595 Spring Creek Parkway 3128 Plano, TX 75024 (Cell) 972.768.7993 dpatrick@sprintmail.com http://www.linkedin.com/in/davidpatrick  Directed the development of all products and services including VoIP, T-1, Nationwide DSL, MPLS, Webhosting, Web Development, Colocation and others for both the consumer and business sectors.  Led the development and management of all compensation planning and sales forecasting.  Managed 4 National Call Centers and realigned and re-trained the teams to become more effective and customer centric by offering business and consumer customers a “one call” solution for Sales, Billing and Technical Support thus trimming call and hold times by over 50% to under a minute and responding to customers’ needs more efficiently.  Continually managed the inside and outside sales teams to be more effective with their sales presentations and closures by developing new sales scripting, product playbooks, marketing materials, proposal development and sales coaching. TOTAL MARKETING CONSULTING SERVICES - (Dallas, TX) 1997 – 2004 and 2009 – 2011 Owner / Consultant Ran a successful Business Consulting business for nine years offering corporations nationwide new business solutions for effective strategies specializing in sales, product development, project management and marketing. Accomplishments:  In 2009, led the growth of revenues from $2 million dollars to $2.6 million dollars and was on target to grow to over $3 million in 2010 through effective new sales and marketing strategies. (MosquitoNix)  Successfully moved and opened the new Operations / Call Center from Houston Texas to Dallas Texas. Also hired and trained personnel and provided leadership and day-to-day direction to the inside tech personnel, operations, call center teams and all inside and outside sales personnel. (MosquitoNix)  In 2008, increased Sales Revenue from $6 million to $8 million or 25% and managed a P&L of over $1 million dollars for the Sales and Marketing division. (American Municipal Services)  Directed over $100 million dollars in collections activity by guiding the efforts, implementing new processes reporting vehicles and infrastructure realignment to be more effective. (American Municipal Services)  Hired, trained and led all activities of the inside / outside sales team, agent marketers, channel teams and the collections call center staff of over thirty. (American Municipal Services)  Assisted with the growth to $1.85 billion dollars annual revenue in 2002 from $28 million dollars in 1999 by directing the new sales and product development and marketing strategies. (Williams Communications)  Directed the development of the strategic and tactical business plans, product and sales strategies for a well -known telecom company from $30 million dollars to $90 million dollars in annual revenue. (Valor Telecom)  Provided leadership in the development of the Voice and Data product catalog and deployment of a new $100 Million dollar Telecom company. (Reliant Energy / Telecom) Prior: Held various Senior Sales, Product and Marketing Management positions with various telecommunicat ions companies including: Internet America, WorldCom, Citizens, Consolidated Communications, MidAmerican Communicat ions, Allnet Communicat ions and AT&T Communications from 1984 – 2004 PROFESSIONAL AFFILIATIONS Dallas/Ft Worth Meet-up North Texas Global Telecommunications Society LinkedIn Geek Meet technology networking Channel Partners Comptel The Dallas Blue Business Network Telecom Executives Business Network Telco TV ITEXPO CTIA Prepaid Expo 31 References may be viewed online at http://www.linkedin.com/in/davidpatrick