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Give
mobile gifting
for B2C and C2C
Mobile giftcards to clients
70% of all companies give to their clients.
3
Donwload digital products
In store
Home delivery
1. Give 2. Receive 3. Redeem
4
API
Give Portal
App
1. Webb portal
• Webb based solution (SaaS)
• Can be used as stand alone or integrated
into CRM system
• Pre filled phone number sucked in from
your CRM system
• Pre choosen gifts and pre written messages
• Can handle different customer support lines
with different pre chosen gifts and pre
written messages
5
The gifting portal is the fastest way to access Give
B2C platform for instant mobile gifting
Choose
gift
Add mobile
phone
numbers
Write
message
Send gifts
API
Consumer
• Thank you
• Gratulations
• Forgive me
• Cheer up
• Miss you
• Reminder
• Encouragement
• Dejting
Business
• Marketing
• Gratulations
• Rewards
• Thank you
• Invitations
• Reminders
• Forgive us
• Remembering you
Companies Love Mobile Giftcards
• 70% of all companies give
• 52% give giftcards
• Giftcards are on the wish lists of
62%
• Giftcard clients spend 40%
more
• 15% new customers that have
never visited your store before
• Shoppers spend $170 buying
giftcards
Sources: Give AB, Blackhawk, National Retail Federation,Verifylr
Companies use mobile gifting
• Invitations and events
• Attracting new customers
• Sampling and testing new products
• Winback departments
• Customer support
• Loyalty programs
• Compensating customers
• Positive reminders
• Direct marketing
• Incentive programs
• Appreciating and encouraging
employees and much more.
Partners today
Market Entry Strategy
Global platform:
• Global Payment solution
• Global Redeem Code providers
• Digital distribution of mobile gift cards: SMS,
Facebook or LinkedIn
Each market:
• Partner Sales Teams
• B2C reference customers
• 30-60 Day Cycle per market entry
SWE
UK
UAE
US
CA
BR
HK
SN
JA
MX
IN
Market value
93 B €
Gifting market global
(8% annual increase)
2.2 B €
Swedish gifting market
Average gift in Sweden
47 €
*Source: E-marketer
Give Mobile Gifting Platform overview
Webb & Mobile
Download of gift
Redeem in store
Home delivery
of giftsCustomer
Support API
Sales Team
Drag & Drop
Mobile Giftcard
Statistics &
Customer
satisfaction
1. give 2. receive 3. redeem
Redeem
Code
Share through Contacts,
Facebook, LinkedIn
CRM
Unique Sales Proposition:
A mobile gifting platform enabling
consumers and companies to instantly
add value to their current relationships
and help build new ones.
Tech & Sales Support
Online Gifting
Portal
Contacts
Any number
Retail & Redeem
Campaign Support
Facebook Linked In
Monthly
Reports
Monthly
Payment
Adjusting gifts
& campaigns
Retail and Redeem Partner benefits
• Give sells your products to companies that use Give’s platform in their customer
relationships
– Large companies send 1000’s of gifts per month
– By being part of Give’s gift catalogue your products will get sold more!
– Time to take gift cards from offline to online like everything else
– No physical cards needed, everything in the mobile, as the consumers want
• Give will sell your product for you!
– Access to Give’s B2B customer network that buy gifts in bulk
– Reaching new customer groups with zero marketing or sales cost
– Driving 1000’s of new customers to your stores
– Customers that redeem giftcards in the store buys 40%* more than the value
of the giftcard
Sources: Kuponginlosen
Becoming a partner
What needs to be done
1. Contract for delivery of redeem
codes at discounted price
– Give becomes reseller of your products at
discounted price according to standard
reseller contract or fixed discount rate
according to agreement
2. Simple setup through API or Redeem
Code provider
– Access to API to generate codes when
needed or bulk of codes available to Give
3. Monthly report and payment based
on redeemed codes and sold
products
Partner criteria
• Has a gift card system or take orders
through online e-shop or via email
–
Gifts redeemable in store, online or
downloadable products
• Logistics for home delivery if needed
–
If redeemable in store, enough stores or
good location for easy redeeming (chains)
What our partners and clients say about Give
Verifylr
”A smart solution that enables controlled
large scale gifting to increase customer
loyalty”
UC, Leading in Business Information,
Sweden
”I had a positive and quick response from
approximately 70% of the people
receiving gifts through Give, they were
happy to receive their gifts”
SACO, trade union, Sweden
”Gifting through Give makes our student
recruitment activities much easier”
Funded By Me
”We are proud to finance Give through
our crowdfunding model and happy that
the first round was financed by 200%”
Pat Connolly, previous Ebay UK
”Give is existing, the future of gifting.
Simply the next level of gifting adapted to
global market”
• Give was founded in 2014
• Team of 10 experienced entrepreneurs and programmers
• Backed by investors
• Expanding globally
• Currently launching in UAE, UK and Sweden
About Give
”It´s good to give and We are proud to simplify the process of
gifting and deliver the most effective gifting tool the world has ever
seen. 60 percent open their gift and read the message within 1
minute from receiving the gift, 97 percent open their gift from Give
within 48 hours and 95 percent are happy to receive a gift
through Give.”
Ivan Daza, founder
Contact info
Ivan Daza, Founder Jonathan Ahlbom, SWE
ivan@getgive.se jonathan@getgive.se
+46769 456600 +46706 850253
Skype: ivandaza jonathan.ahlbom
Campaign Examples
Give instant mobile gifting platform in use
Winback & Customer Service
Companies with customer support departments can easily
increase customer satisfaction and brand loyalty by
sending gifts during conversations with upset customers
bringing them to satisfaction and happiness.
Launching new products
Many Media Agencies are eager to use Give for launching
new products. Give is great for testing and sampling new
products on large amount of users. Its also easy to send 1-
3 short questions in relation to test of a new product given
by the company.
Welcoming business class travelers to your city
At the arrival in a city or country Give may be used to invite
and attract high spenders to shopping malls or attractions
by simply giving them a mobile giftcard distributed to their
phone when landing.
Buy one Give one
The original expression BOGO meaning Buy One Get One
For Free, can be converted into the Give concept and drive
floor traffic to a store. The customer is offered to Give a
mobile giftcard for free when purchasing one campaign
product. The consumer simply sends a SMS to a special
number to get the link to download Give and be able to
give one for free.
Give effective Direct Marketing
Companies that have short messages to distribute to large
scale consumers with high reading rate may use Give to
give small gifts compiled with a short message.
97% of the receivers of a gift from Give will open the
gift and read the message within 48 hours. 60% will do
it within the first minute from the gift was sent. In
comparison with email is only read by 10-12 % of the
receivers and mailed printed direct marketing with 20%
opening and reading rate is considered a successful
campaign.
Give increase sales and customer loyalty
Incentives and Promotion
The immediate distribution of gifts with Give makes the
receiver experience as well as the givers experience
higher. A gift can be distributed during a conversation or
during a business meeting, or why not directly when a
sales goal has been attained.
Banks, Insurance companies & Real Estate
companies
Such companies use gifts to incentify customers on
large scale. Give is quicker, deems less administration,
gives higher control of your gift costs and can deliver
statistics that may be connected to the results of each
salesperson.
Controlled gifting
A not so talked about problem is that many employees in
Sweden use their company gifts as personal gifts to
friends and family. Give can easily make an alert when a
gift is sent twice to the same phone number .That
number may be distributed to the company and they can
then check if the gift was sent for business or personal
pleasures.
Reminding and Activating non active customers
Gambling companies have approximately only 10%
active players in their databases. A challenge is to
contact the players and reactivate them. With Give large
and small gifts can be quickly distributed and with the
increased consumer satisfaction they may be top of
mind and reactive the consumers.
Selling and making contact on Linked In
Give is the first app in Scandinavia to deliver gifts
through Linked In. Linked In is used as an important
sales tool for many companies around the world. By the
possibility of sending gifts, the contact with a potential
client can be eased up and a very positive door opener
to a good sales conversation.
Encouraging and Celebrating Employees
Most companies incentify their employees. Give simply
makes that process easier, quicker and more satisfying
for the receiving employee.
Some other gifting situations
Airline Companies: Sorry for the delay, here is a
gift! Your flight is estimated to arrive..
Market research companies: Reward those
who answer questions in interviews, directly to
the mobile after the interview.
Shopping Malls and Attractions: Come to our
shopping mall, we invite you for lunch.
Real Estate and Banks: Here is a coffee break
while you think of your greatest business deal.
Cities and Towns: Here is a list of
attractions/places to go that invite you to gifts to
be redeemed at each location.
Gaming companies: Reactivate players and
invite them for a lunch.
Online Retailers: Customer support errands
online with unidentified people need extra care to
make happy customers.
Retailers and Stores: invite to events and sales
with a gift redeemable in the store. Gifts can also
be used for BOGO campaings to drive customers
to the stores. Buy One Give One for free – gets
one extra customer to the store for every gift
redeemed.
Telephone Operators & Service Companies:
Large customer support systems that need to
send gifts in order to compensate upset
customers.
Car Selling Companies: Have a coffee break
while you watch a video of our new car. And
during the coffee break a booker calls the
potential client to ask if he or she wants to book a
test-drive. Since we can see when the gift is
redeemed.
Additional information
Detailed scheme how to redeem a gift
The receiver gets an SMS with
the link to the mobile giftcard.
The mobile giftcard opens up in
the mobile browser.
97% open the mobile giftcard
and read the message.
Message: The gifting company
may write any message to the
receiver of mobile gifts. Including
your logo, visible in the message
text field.
Only mobile phone numbers are
accuried to send gifts.The receiver
may ad the address on their own
upon receiveing the mobile
giftcard.
Redeem the code in the store or
online.
Or get home delivery by adding
your address.
If the giftcard is not redeemed a
reminder will be sent out.
Your Logo
Your Logo
Mobile Giftcards is the solution
Problems with traditional giftcards
Give have solved
• 78% forget to bring their gift card to
the store.
• 47% of the UK population have had a
gift voucher that has expired.
• 51% of men and 47% of women
admit to having lost a gift voucher.
• 89% forget the value of their gift card.
• 67% think they have to many gift
cards.
• 84% want their gift cards in one
place.
• 70% will not complete their purchase
if they have to register their payment
details again.
Give ends all of the above problems.
Sources: BHN Survey, Blackhawk Survey
• It cost 5-10 times more to get a new
customer.
• 20% of your clients represent 80% of the
profit.
• 30% of the clients neutralize the profit of
50% of the clients.
• Returning customers spend 67% more.
• Loosing 5% less clients equals an increase
of profit of 25-85% depending on business
area.
• Being a few percent behind your
competitors in client loyalty, its just a matter
of time until you are out of the market
• After 10 purchases your client have
recommended you to 7 potential customers.
The value of customer service
Sources: Emarketer,The Pareto Principle, Philip Kotler, Bain & Company, Harvard Business School, Accenture
The Peak-end rule theory
//Sources: http://en.wikipedia.org/wiki/Peak%E2%80%93end_rule, Jordan Berkowitz Ogilvy and Mather, DM-magasinet 01 2014
The peak–end rule describes how humans evaluate past experiences. This process leads
people to judge an experience by its most intense point and its end, as opposed to the total
sum or average of every moment of the experience. It occurs regardless of whether a ‘peak’ is
pleasant or unpleasant, and regardless of the duration of the experience.
• Gift cards are on the wish lists of 62% of shoppers this year
• Shoppers spend about $170 buying giftcards for themselves or others
• A gift card customer spend 40% more than the value of the gift card
• 56% of U.S. adults bought prepaid cards 2014
• Retailers make 15-40% more revenue from selling gift cards
• 46% of all gift cards are sold between October and December, with 22%
sold in December alone
• Give is easily exposed at the cash register and
can increase the sales and revenue
Give is good business for retail
Sources: Retain 24,Virtual Strategy, BusinessWire, National Retail Federation
B2C platform for instant mobile gifting
Easily integrated into: Call centers, CRM providers,
Retailers, E-commerce platform, Sales teams, Credit card
company's, Banks, Casino platforms, Testdrive campaigns,
Save Card Members, Winback Centers.
Choose
gift
Add mobile
phone numbers
Write message Send gifts
API
Ways of gifting with give
Customer
Support
Online Gifting
Portal
1. give 2. receive mobile giftcard
Contacts
Facebook
Linked In
Any number
Integrated CRM
& sales systems
When the
gift is opened,
redeemed &
customer
satisfaction
increase
Instant delivery of
mobile giftcard
97% open gift
within 48 hrs
95% happy to
receive gift

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Give Gifting App and Portal 4 Sale

  • 2.
  • 3. Mobile giftcards to clients 70% of all companies give to their clients. 3
  • 4. Donwload digital products In store Home delivery 1. Give 2. Receive 3. Redeem 4 API Give Portal App
  • 5. 1. Webb portal • Webb based solution (SaaS) • Can be used as stand alone or integrated into CRM system • Pre filled phone number sucked in from your CRM system • Pre choosen gifts and pre written messages • Can handle different customer support lines with different pre chosen gifts and pre written messages 5 The gifting portal is the fastest way to access Give
  • 6. B2C platform for instant mobile gifting Choose gift Add mobile phone numbers Write message Send gifts API
  • 7. Consumer • Thank you • Gratulations • Forgive me • Cheer up • Miss you • Reminder • Encouragement • Dejting Business • Marketing • Gratulations • Rewards • Thank you • Invitations • Reminders • Forgive us • Remembering you
  • 8. Companies Love Mobile Giftcards • 70% of all companies give • 52% give giftcards • Giftcards are on the wish lists of 62% • Giftcard clients spend 40% more • 15% new customers that have never visited your store before • Shoppers spend $170 buying giftcards Sources: Give AB, Blackhawk, National Retail Federation,Verifylr
  • 9. Companies use mobile gifting • Invitations and events • Attracting new customers • Sampling and testing new products • Winback departments • Customer support • Loyalty programs • Compensating customers • Positive reminders • Direct marketing • Incentive programs • Appreciating and encouraging employees and much more.
  • 11. Market Entry Strategy Global platform: • Global Payment solution • Global Redeem Code providers • Digital distribution of mobile gift cards: SMS, Facebook or LinkedIn Each market: • Partner Sales Teams • B2C reference customers • 30-60 Day Cycle per market entry SWE UK UAE US CA BR HK SN JA MX IN
  • 12. Market value 93 B € Gifting market global (8% annual increase) 2.2 B € Swedish gifting market Average gift in Sweden 47 € *Source: E-marketer
  • 13.
  • 14. Give Mobile Gifting Platform overview Webb & Mobile Download of gift Redeem in store Home delivery of giftsCustomer Support API Sales Team Drag & Drop Mobile Giftcard Statistics & Customer satisfaction 1. give 2. receive 3. redeem Redeem Code Share through Contacts, Facebook, LinkedIn CRM
  • 15. Unique Sales Proposition: A mobile gifting platform enabling consumers and companies to instantly add value to their current relationships and help build new ones.
  • 16. Tech & Sales Support Online Gifting Portal Contacts Any number Retail & Redeem Campaign Support Facebook Linked In Monthly Reports Monthly Payment Adjusting gifts & campaigns
  • 17. Retail and Redeem Partner benefits • Give sells your products to companies that use Give’s platform in their customer relationships – Large companies send 1000’s of gifts per month – By being part of Give’s gift catalogue your products will get sold more! – Time to take gift cards from offline to online like everything else – No physical cards needed, everything in the mobile, as the consumers want • Give will sell your product for you! – Access to Give’s B2B customer network that buy gifts in bulk – Reaching new customer groups with zero marketing or sales cost – Driving 1000’s of new customers to your stores – Customers that redeem giftcards in the store buys 40%* more than the value of the giftcard Sources: Kuponginlosen
  • 18. Becoming a partner What needs to be done 1. Contract for delivery of redeem codes at discounted price – Give becomes reseller of your products at discounted price according to standard reseller contract or fixed discount rate according to agreement 2. Simple setup through API or Redeem Code provider – Access to API to generate codes when needed or bulk of codes available to Give 3. Monthly report and payment based on redeemed codes and sold products Partner criteria • Has a gift card system or take orders through online e-shop or via email – Gifts redeemable in store, online or downloadable products • Logistics for home delivery if needed – If redeemable in store, enough stores or good location for easy redeeming (chains)
  • 19. What our partners and clients say about Give Verifylr ”A smart solution that enables controlled large scale gifting to increase customer loyalty” UC, Leading in Business Information, Sweden ”I had a positive and quick response from approximately 70% of the people receiving gifts through Give, they were happy to receive their gifts” SACO, trade union, Sweden ”Gifting through Give makes our student recruitment activities much easier” Funded By Me ”We are proud to finance Give through our crowdfunding model and happy that the first round was financed by 200%” Pat Connolly, previous Ebay UK ”Give is existing, the future of gifting. Simply the next level of gifting adapted to global market”
  • 20. • Give was founded in 2014 • Team of 10 experienced entrepreneurs and programmers • Backed by investors • Expanding globally • Currently launching in UAE, UK and Sweden About Give ”It´s good to give and We are proud to simplify the process of gifting and deliver the most effective gifting tool the world has ever seen. 60 percent open their gift and read the message within 1 minute from receiving the gift, 97 percent open their gift from Give within 48 hours and 95 percent are happy to receive a gift through Give.” Ivan Daza, founder
  • 21. Contact info Ivan Daza, Founder Jonathan Ahlbom, SWE ivan@getgive.se jonathan@getgive.se +46769 456600 +46706 850253 Skype: ivandaza jonathan.ahlbom
  • 23. Give instant mobile gifting platform in use Winback & Customer Service Companies with customer support departments can easily increase customer satisfaction and brand loyalty by sending gifts during conversations with upset customers bringing them to satisfaction and happiness. Launching new products Many Media Agencies are eager to use Give for launching new products. Give is great for testing and sampling new products on large amount of users. Its also easy to send 1- 3 short questions in relation to test of a new product given by the company. Welcoming business class travelers to your city At the arrival in a city or country Give may be used to invite and attract high spenders to shopping malls or attractions by simply giving them a mobile giftcard distributed to their phone when landing. Buy one Give one The original expression BOGO meaning Buy One Get One For Free, can be converted into the Give concept and drive floor traffic to a store. The customer is offered to Give a mobile giftcard for free when purchasing one campaign product. The consumer simply sends a SMS to a special number to get the link to download Give and be able to give one for free. Give effective Direct Marketing Companies that have short messages to distribute to large scale consumers with high reading rate may use Give to give small gifts compiled with a short message. 97% of the receivers of a gift from Give will open the gift and read the message within 48 hours. 60% will do it within the first minute from the gift was sent. In comparison with email is only read by 10-12 % of the receivers and mailed printed direct marketing with 20% opening and reading rate is considered a successful campaign.
  • 24. Give increase sales and customer loyalty Incentives and Promotion The immediate distribution of gifts with Give makes the receiver experience as well as the givers experience higher. A gift can be distributed during a conversation or during a business meeting, or why not directly when a sales goal has been attained. Banks, Insurance companies & Real Estate companies Such companies use gifts to incentify customers on large scale. Give is quicker, deems less administration, gives higher control of your gift costs and can deliver statistics that may be connected to the results of each salesperson. Controlled gifting A not so talked about problem is that many employees in Sweden use their company gifts as personal gifts to friends and family. Give can easily make an alert when a gift is sent twice to the same phone number .That number may be distributed to the company and they can then check if the gift was sent for business or personal pleasures. Reminding and Activating non active customers Gambling companies have approximately only 10% active players in their databases. A challenge is to contact the players and reactivate them. With Give large and small gifts can be quickly distributed and with the increased consumer satisfaction they may be top of mind and reactive the consumers. Selling and making contact on Linked In Give is the first app in Scandinavia to deliver gifts through Linked In. Linked In is used as an important sales tool for many companies around the world. By the possibility of sending gifts, the contact with a potential client can be eased up and a very positive door opener to a good sales conversation. Encouraging and Celebrating Employees Most companies incentify their employees. Give simply makes that process easier, quicker and more satisfying for the receiving employee.
  • 25. Some other gifting situations Airline Companies: Sorry for the delay, here is a gift! Your flight is estimated to arrive.. Market research companies: Reward those who answer questions in interviews, directly to the mobile after the interview. Shopping Malls and Attractions: Come to our shopping mall, we invite you for lunch. Real Estate and Banks: Here is a coffee break while you think of your greatest business deal. Cities and Towns: Here is a list of attractions/places to go that invite you to gifts to be redeemed at each location. Gaming companies: Reactivate players and invite them for a lunch. Online Retailers: Customer support errands online with unidentified people need extra care to make happy customers. Retailers and Stores: invite to events and sales with a gift redeemable in the store. Gifts can also be used for BOGO campaings to drive customers to the stores. Buy One Give One for free – gets one extra customer to the store for every gift redeemed. Telephone Operators & Service Companies: Large customer support systems that need to send gifts in order to compensate upset customers. Car Selling Companies: Have a coffee break while you watch a video of our new car. And during the coffee break a booker calls the potential client to ask if he or she wants to book a test-drive. Since we can see when the gift is redeemed.
  • 27. Detailed scheme how to redeem a gift The receiver gets an SMS with the link to the mobile giftcard. The mobile giftcard opens up in the mobile browser. 97% open the mobile giftcard and read the message. Message: The gifting company may write any message to the receiver of mobile gifts. Including your logo, visible in the message text field. Only mobile phone numbers are accuried to send gifts.The receiver may ad the address on their own upon receiveing the mobile giftcard. Redeem the code in the store or online. Or get home delivery by adding your address. If the giftcard is not redeemed a reminder will be sent out. Your Logo Your Logo
  • 28. Mobile Giftcards is the solution Problems with traditional giftcards Give have solved • 78% forget to bring their gift card to the store. • 47% of the UK population have had a gift voucher that has expired. • 51% of men and 47% of women admit to having lost a gift voucher. • 89% forget the value of their gift card. • 67% think they have to many gift cards. • 84% want their gift cards in one place. • 70% will not complete their purchase if they have to register their payment details again. Give ends all of the above problems. Sources: BHN Survey, Blackhawk Survey
  • 29. • It cost 5-10 times more to get a new customer. • 20% of your clients represent 80% of the profit. • 30% of the clients neutralize the profit of 50% of the clients. • Returning customers spend 67% more. • Loosing 5% less clients equals an increase of profit of 25-85% depending on business area. • Being a few percent behind your competitors in client loyalty, its just a matter of time until you are out of the market • After 10 purchases your client have recommended you to 7 potential customers. The value of customer service Sources: Emarketer,The Pareto Principle, Philip Kotler, Bain & Company, Harvard Business School, Accenture
  • 30. The Peak-end rule theory //Sources: http://en.wikipedia.org/wiki/Peak%E2%80%93end_rule, Jordan Berkowitz Ogilvy and Mather, DM-magasinet 01 2014 The peak–end rule describes how humans evaluate past experiences. This process leads people to judge an experience by its most intense point and its end, as opposed to the total sum or average of every moment of the experience. It occurs regardless of whether a ‘peak’ is pleasant or unpleasant, and regardless of the duration of the experience.
  • 31. • Gift cards are on the wish lists of 62% of shoppers this year • Shoppers spend about $170 buying giftcards for themselves or others • A gift card customer spend 40% more than the value of the gift card • 56% of U.S. adults bought prepaid cards 2014 • Retailers make 15-40% more revenue from selling gift cards • 46% of all gift cards are sold between October and December, with 22% sold in December alone • Give is easily exposed at the cash register and can increase the sales and revenue Give is good business for retail Sources: Retain 24,Virtual Strategy, BusinessWire, National Retail Federation
  • 32. B2C platform for instant mobile gifting Easily integrated into: Call centers, CRM providers, Retailers, E-commerce platform, Sales teams, Credit card company's, Banks, Casino platforms, Testdrive campaigns, Save Card Members, Winback Centers. Choose gift Add mobile phone numbers Write message Send gifts API
  • 33. Ways of gifting with give Customer Support Online Gifting Portal 1. give 2. receive mobile giftcard Contacts Facebook Linked In Any number Integrated CRM & sales systems When the gift is opened, redeemed & customer satisfaction increase Instant delivery of mobile giftcard 97% open gift within 48 hrs 95% happy to receive gift