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BLOCKCHAIN:
How it will disrupt
the Loyalty & Travel Business
Javed Akhtar
javed@rewardport.in
RewardPort
Nov 30th, 2017
E.T.B.S.
• Leading customer
engagement & loyalty
company.
• 2500+ program executed
for over 600+ corporates in
last 5 years.
• Offices in India, UAE & UK.
• Over 25 products in the
loyalty & engagement
system.
• India’s leading leisure
travel services company.
• India’s largest online
marketplace for activities
& experiences.
• 80,000+ bookable activities
in 900+ cities in 180
countries.
• Offices in India, UAE & UK.
• A training & research
platform for blockchain
and cryptocurrency.
Our Products & Services
Technologies that will disrupt business in
2018
• Artificial Intelligence
Artificial Intelligence
SIRI Google Voice Assistant
Movie Recommendations Shopping Recommendations Facial Recognition
Chat Bots
Technologies that will disrupt business in
2018
• Artificial Intelligence
• Internet of Things (IOT)
Internet of Things
Technologies that will disrupt business in
2018
• Artificial Intelligence
• Internet of Things (IOT)
• Digital Identity
Technologies that will disrupt business in
2018
• Artificial Intelligence
• Internet of Things (IOT)
• Digital Identity
• Blockchain
Convergence
Technologies that will disrupt business in
2018
• Artificial Intelligence
• Internet of Things (IOT)
• Digital Identity
•Blockchain
Disruption
&
Change
Blockchain
Blockchain
How it will change
Anyone can copy it, develop it and innovate
on top of it to help solve more problems.
Disruption: Role of middle man / platform will get
reduced & dumped
OTA / AIRBNB / Hotels.com Inventory
(Air | Hotel)
Location | Payment | Availability
Customer - Digital ID
(Apple / Google / Facebook)
Desire to book | Payment
Customer Digital ID (Apple / Google / Facebook)
Digital Currency & Blockchain
Post Blockchain
Inventory
(Air | Hotel)
Location | Payment | Availability
Blockchain & Travel Industry
Applications in Travel Industry
Blockchain & Travel Industry
Blockchain & Loyalty Industry
$48Bn
Points & Air miles
unredeemed
(Martiz)
46%
Loyalty program
members would
want to earn points
on everyday
spending (Colloquy)
92%
Business travelers
would get attracted
to ease of
redemption
(Collinson Latitude)
61%
Travelers look for
loyalty programs
with a broad
spectrum of rewards
(Collinson Latitude)
71%
Travelers agree that
Value of Loyalty
Program decreases
due to limited range
of rewards (Collinson
Latitude)
42%
Travelers believe
loyalty programs
offering only core
inventory are out
dated. (Collinson
Latitude)
68%
Millennials will
remain loyal to a
program offering
them the most
rewards (Internet
Marketing)
41%
Joined Travel Loyalty
program for ease of
use (Internet
Marketing)
$1.98Bn
Value of the Global
Loyalty Management
Market in 2016
$7.3Bn
Expected value by
the end of 2022
growing at CAGR of
22%
$117Bn
Worth of rewards
issued globally every
year
Issues with Current Loyalty Programs
Blockchain & Loyalty Industry
Solutions for the Loyalty Programs
Blockchain & Loyalty Industry
Use Case #1- the Elements Blockchain solution
Buys from
the webstie
Earns Points
in Elements
Use Points on
Redemption
platform
Use Points on the
Same Website
Campaign using Single Currency for Loyalty & Rewards
Blockchain & Loyalty Industry
Use Case #2- The Elements Blockchain solution
Global reward platform with single currency
Customer earns single currency points
from different loylaty programs
Points can be redeemed for various
rewards from the platform
Sell at Exchange
Blockchain & Loyalty Industry
Conclusions
• Lot of Potential beyond Crypto Currency
• Some Hype too (maybe another 3-5 yrs to maturity)
• It will disrupt the B to B engagement models
• The industries that will definitely need / use the blockchain
• Retail / E-commerce
• Bank
• Manufacturing
• Health Care
• Government
• And others will follow
• Blockchain is at a stage similar to what internet was in 1993 - What to do with it!
• Time to start is NOW!
To get this
presentation in your
inbox give a miss call
on 8824 222 992
Thank you
• To get this presentation in your inbox or to have a one on one
discussion give a miss call on 8824 222 992
• Follow me on LinkedIn
www.linkedin.com/in/javedakhtar

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Blockchain - How it will disrupt the loyalty & travel business !

  • 1. BLOCKCHAIN: How it will disrupt the Loyalty & Travel Business Javed Akhtar javed@rewardport.in RewardPort Nov 30th, 2017 E.T.B.S.
  • 2. • Leading customer engagement & loyalty company. • 2500+ program executed for over 600+ corporates in last 5 years. • Offices in India, UAE & UK. • Over 25 products in the loyalty & engagement system. • India’s leading leisure travel services company. • India’s largest online marketplace for activities & experiences. • 80,000+ bookable activities in 900+ cities in 180 countries. • Offices in India, UAE & UK. • A training & research platform for blockchain and cryptocurrency.
  • 3. Our Products & Services
  • 4. Technologies that will disrupt business in 2018 • Artificial Intelligence
  • 5. Artificial Intelligence SIRI Google Voice Assistant Movie Recommendations Shopping Recommendations Facial Recognition Chat Bots
  • 6. Technologies that will disrupt business in 2018 • Artificial Intelligence • Internet of Things (IOT)
  • 8. Technologies that will disrupt business in 2018 • Artificial Intelligence • Internet of Things (IOT) • Digital Identity
  • 9. Technologies that will disrupt business in 2018 • Artificial Intelligence • Internet of Things (IOT) • Digital Identity • Blockchain
  • 11. Technologies that will disrupt business in 2018 • Artificial Intelligence • Internet of Things (IOT) • Digital Identity •Blockchain Disruption & Change
  • 14. Anyone can copy it, develop it and innovate on top of it to help solve more problems.
  • 15. Disruption: Role of middle man / platform will get reduced & dumped OTA / AIRBNB / Hotels.com Inventory (Air | Hotel) Location | Payment | Availability Customer - Digital ID (Apple / Google / Facebook) Desire to book | Payment Customer Digital ID (Apple / Google / Facebook) Digital Currency & Blockchain Post Blockchain Inventory (Air | Hotel) Location | Payment | Availability Blockchain & Travel Industry
  • 16. Applications in Travel Industry Blockchain & Travel Industry
  • 17. Blockchain & Loyalty Industry $48Bn Points & Air miles unredeemed (Martiz) 46% Loyalty program members would want to earn points on everyday spending (Colloquy) 92% Business travelers would get attracted to ease of redemption (Collinson Latitude) 61% Travelers look for loyalty programs with a broad spectrum of rewards (Collinson Latitude) 71% Travelers agree that Value of Loyalty Program decreases due to limited range of rewards (Collinson Latitude) 42% Travelers believe loyalty programs offering only core inventory are out dated. (Collinson Latitude) 68% Millennials will remain loyal to a program offering them the most rewards (Internet Marketing) 41% Joined Travel Loyalty program for ease of use (Internet Marketing) $1.98Bn Value of the Global Loyalty Management Market in 2016 $7.3Bn Expected value by the end of 2022 growing at CAGR of 22% $117Bn Worth of rewards issued globally every year
  • 18. Issues with Current Loyalty Programs Blockchain & Loyalty Industry
  • 19. Solutions for the Loyalty Programs Blockchain & Loyalty Industry
  • 20. Use Case #1- the Elements Blockchain solution Buys from the webstie Earns Points in Elements Use Points on Redemption platform Use Points on the Same Website Campaign using Single Currency for Loyalty & Rewards Blockchain & Loyalty Industry
  • 21. Use Case #2- The Elements Blockchain solution Global reward platform with single currency Customer earns single currency points from different loylaty programs Points can be redeemed for various rewards from the platform Sell at Exchange Blockchain & Loyalty Industry
  • 22. Conclusions • Lot of Potential beyond Crypto Currency • Some Hype too (maybe another 3-5 yrs to maturity) • It will disrupt the B to B engagement models • The industries that will definitely need / use the blockchain • Retail / E-commerce • Bank • Manufacturing • Health Care • Government • And others will follow • Blockchain is at a stage similar to what internet was in 1993 - What to do with it! • Time to start is NOW! To get this presentation in your inbox give a miss call on 8824 222 992
  • 23. Thank you • To get this presentation in your inbox or to have a one on one discussion give a miss call on 8824 222 992 • Follow me on LinkedIn www.linkedin.com/in/javedakhtar