The document promotes a CRM customer loyalty marketing system called Propagate 360 that is intended to help businesses increase sales, customer satisfaction, and profits by better understanding customers. It argues that most companies fail to maximize the value of their existing customers. The system provides tools to track customer data, run targeted marketing campaigns, and measure their effectiveness. Customers will buy more when businesses can engage them on a personal level and address their unique needs. The system aims to give businesses competitive advantages through customer intelligence and insights.
Success in the Cloud requires 3 things:
1) A Compelling Value Proposition
2) Creating Competitive Separation
3) Strategy vs Execution. Making it happen requires execution
The 10 Secrets of Sales Excellence - A global study from Mercuri InternationalMercuri International
Excellence vs your peers globally, not just because Mercuri said so!
The survey asks 926 respondents across 20 countries and 12 industry categories, with over 80 percent comprising CEOs and Sales Managers.
The top 3 are where we can help you most, now, today!
1. Each member of your sales team has a systematic account management planning process for each of their Customers
Top performing companies score high in allocating sales resources for each of their Customers such that an account management plan specific to the requirement of every individual
Customer is in place.
2. Your sales strategy is documented in writing
According to studies, only 14% of all people in a company know its strategy.
Top performers seem to overcome this risk by documenting their strategy, for consistency of communication.
3. For each step of the sales process / workflow you have defined training modules, checklists / instruments
A process is only as good as its implementation. Top performing companies don’t stop with defining sales processes and workflows.
They get better at supporting their people in living those processes by developing training modules, checklists and instruments for each step of the process.
Mercuri are experts in Sales.
Call Mat on +44 7572 343 341 and lets start our conversation.
Managing the customers you can't afford to losePLB68
Presented by Peter Browne, Head of Strategy,
Gordian Business, Sydney, Australia
Competition is becoming more intense, products and services increasingly commoditised and buyers more knowledgeable. At the same time your largest customers want better quality and services at lower prices. As industries consolidate, your largest customers represent a growing proportion of your revenue and profit. So you cannot risk losing your largest accounts. To reduce this critical risk you need a disciplined approach to identify and manage the customers you can't afford to lose.
Participants of this webinar will receive a complimentary SEGMENTING ACCOUNTS TOOL which will show you how to manage your most important accounts in four different ways.
Peter Browne will show you how to engage with your key customers to enable your company to build barriers to entry against competitors, and retain and grow your most valuable customers.
Success in the Cloud requires 3 things:
1) A Compelling Value Proposition
2) Creating Competitive Separation
3) Strategy vs Execution. Making it happen requires execution
The 10 Secrets of Sales Excellence - A global study from Mercuri InternationalMercuri International
Excellence vs your peers globally, not just because Mercuri said so!
The survey asks 926 respondents across 20 countries and 12 industry categories, with over 80 percent comprising CEOs and Sales Managers.
The top 3 are where we can help you most, now, today!
1. Each member of your sales team has a systematic account management planning process for each of their Customers
Top performing companies score high in allocating sales resources for each of their Customers such that an account management plan specific to the requirement of every individual
Customer is in place.
2. Your sales strategy is documented in writing
According to studies, only 14% of all people in a company know its strategy.
Top performers seem to overcome this risk by documenting their strategy, for consistency of communication.
3. For each step of the sales process / workflow you have defined training modules, checklists / instruments
A process is only as good as its implementation. Top performing companies don’t stop with defining sales processes and workflows.
They get better at supporting their people in living those processes by developing training modules, checklists and instruments for each step of the process.
Mercuri are experts in Sales.
Call Mat on +44 7572 343 341 and lets start our conversation.
Managing the customers you can't afford to losePLB68
Presented by Peter Browne, Head of Strategy,
Gordian Business, Sydney, Australia
Competition is becoming more intense, products and services increasingly commoditised and buyers more knowledgeable. At the same time your largest customers want better quality and services at lower prices. As industries consolidate, your largest customers represent a growing proportion of your revenue and profit. So you cannot risk losing your largest accounts. To reduce this critical risk you need a disciplined approach to identify and manage the customers you can't afford to lose.
Participants of this webinar will receive a complimentary SEGMENTING ACCOUNTS TOOL which will show you how to manage your most important accounts in four different ways.
Peter Browne will show you how to engage with your key customers to enable your company to build barriers to entry against competitors, and retain and grow your most valuable customers.
Use content-ready Joint Planning PowerPoint Presentation Slides for better alignment of goals and strategies between two collaborative partners. Understand the structure of a joint business plan and development process with joint planning PPT presentation slides. Engage with retailers, outline specific joint business plan for specific customers, and more. Joint planning PowerPoint deck will help you align joint objectives and resources, alignment between manufacturers and retailers, track scorecards to measure performance, etc. This ready-to-use joint planning PPT presentation covers topics like integrated business process outline, mission vision goals and objectives, business strategy, financial projection, income statement, balance sheet, business operation analysis, key result areas, operational objectives, performance objectives, action plan, budget, integrated planning process, and more. Maximise potential value for a longer term with joint engagement plan. It is a multilevel process that involves new product development, co-marketing activities, cost saving projects, service levels, vendor inventory, promotions and merchandising, in store sampling activities and more. Get access to the joint business planning PowerPoint deck for sharing resources, ideas, and capabilities to enhance the benefit for both parties. Our Joint Planning PowerPoint Presentation Slides are an excellent aid for growth. You will acquire expertise and experience.
Sales performance in a changing world.. This short document will help you see why we work the way we do in sales performance and give you an quick insight into our services
A Joint Business Plan with a UK Supermarket.
The Brave Approach to Writing a Joint Business Plan with a UK Supermarket - how to do it. www.makingbusinessmatter.co.uk
blackdot - Accelerating Marketing & Sales Transformation - SydneyMarty Nicholas
Accelerating Marketing & Sales Transformation
Sydney - 16 March 2017
Practical strategies for advancing customer & business outcomes in the digital age.
www.theblackdot.com.au
In the past, selling offered high rewards to those with the energy to sell hard and the tactics to close deals. In the new era, it will offer even greater bounty to those who can sell smart and understand and implement strategies for creating customer value.
RISE is the Best-in-Class B2B Sales Transformation Program aimed at making your B2B Sales Team the key source Competitive Advantage in your business.
RISE provides a complete framework to implement lean change and achieve sales alignment and transparency across your B2B sales organization
For small and midsized businesses looking to not only survive, but thrive in the post-COVID world, a focus on pricing strategy will pay considerable dividends.
How to Scale Your Customer Success Management OrganizationGainsight
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How to Scale Your Customer Success Management Organization - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Box, Marketo, Salesforce.com
"You can download this product from SlideTeam.net"
We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of sixty eight slides. Our tailor made Merchandise Management Powerpoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Merchandise Management Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field. https://bit.ly/36MDMxO
The Definitive Guide to Social Selling for LeadersSales for Life
The definitive guide to social selling for leaders details everything you need to know about social selling—from getting started and implementation, to measuring success and scaling within your team.
How your fidelity cards will become a successStampKey Ltda
The fidelity card - also known as loyalty card, punch card or stamp card - is still one of the most widely used marketing tools for many businesses. Learn how
you can effectively create customer loyalty for your business and why it pays off
Use content-ready Joint Planning PowerPoint Presentation Slides for better alignment of goals and strategies between two collaborative partners. Understand the structure of a joint business plan and development process with joint planning PPT presentation slides. Engage with retailers, outline specific joint business plan for specific customers, and more. Joint planning PowerPoint deck will help you align joint objectives and resources, alignment between manufacturers and retailers, track scorecards to measure performance, etc. This ready-to-use joint planning PPT presentation covers topics like integrated business process outline, mission vision goals and objectives, business strategy, financial projection, income statement, balance sheet, business operation analysis, key result areas, operational objectives, performance objectives, action plan, budget, integrated planning process, and more. Maximise potential value for a longer term with joint engagement plan. It is a multilevel process that involves new product development, co-marketing activities, cost saving projects, service levels, vendor inventory, promotions and merchandising, in store sampling activities and more. Get access to the joint business planning PowerPoint deck for sharing resources, ideas, and capabilities to enhance the benefit for both parties. Our Joint Planning PowerPoint Presentation Slides are an excellent aid for growth. You will acquire expertise and experience.
Sales performance in a changing world.. This short document will help you see why we work the way we do in sales performance and give you an quick insight into our services
A Joint Business Plan with a UK Supermarket.
The Brave Approach to Writing a Joint Business Plan with a UK Supermarket - how to do it. www.makingbusinessmatter.co.uk
blackdot - Accelerating Marketing & Sales Transformation - SydneyMarty Nicholas
Accelerating Marketing & Sales Transformation
Sydney - 16 March 2017
Practical strategies for advancing customer & business outcomes in the digital age.
www.theblackdot.com.au
In the past, selling offered high rewards to those with the energy to sell hard and the tactics to close deals. In the new era, it will offer even greater bounty to those who can sell smart and understand and implement strategies for creating customer value.
RISE is the Best-in-Class B2B Sales Transformation Program aimed at making your B2B Sales Team the key source Competitive Advantage in your business.
RISE provides a complete framework to implement lean change and achieve sales alignment and transparency across your B2B sales organization
For small and midsized businesses looking to not only survive, but thrive in the post-COVID world, a focus on pricing strategy will pay considerable dividends.
How to Scale Your Customer Success Management OrganizationGainsight
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How to Scale Your Customer Success Management Organization - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Box, Marketo, Salesforce.com
"You can download this product from SlideTeam.net"
We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of sixty eight slides. Our tailor made Merchandise Management Powerpoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Merchandise Management Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field. https://bit.ly/36MDMxO
The Definitive Guide to Social Selling for LeadersSales for Life
The definitive guide to social selling for leaders details everything you need to know about social selling—from getting started and implementation, to measuring success and scaling within your team.
How your fidelity cards will become a successStampKey Ltda
The fidelity card - also known as loyalty card, punch card or stamp card - is still one of the most widely used marketing tools for many businesses. Learn how
you can effectively create customer loyalty for your business and why it pays off
Customer-centricity is an enterprise-wide way of business management that puts customers and the customer experience first and foremost in everything they do. Its focus is on developing strong and positive relationships with customers in the sales management process.
Customer-centricity is an enterprise-wide way of business management that puts customers and the customer experience first and foremost in everything they do. Its focus is on developing strong and positive relationships with customers in the sales management process.
Achieving customer loyalty is the best way to keep sales pipelines full. Customer experience management is key to customer loyalty. This whitepaper is about how to achieve customer loyalty in small and medium size busines.
Customer engagement portal an up to-date guideCRMJetty
Learn about the customer engagement portal and the tips to choose the right one. Go through the feature list and implement all the strategies for business success.
Everyone has a creative potential! Yes that's right. We all have the innate capacity for creative activity. ZaVue Solutions deals with providing novel business ideas and an opportunity to do online writing to earn a good amount in your lives.
Website: http://zavuesolutions.com/
Like and share our Facebook page to get updates;
https://www.facebook.com/zavuesolutions/
This presentation depicts why CRM is necessary for Small and Medium Business Enterprises. It highlights the challenges which Small and Medium business face on day to day basis for managing their sales and how the solution can quickly help them to automate their sales operations.
This book explains the concept of customer relationship marketing(CRM) and provides guidance on how to implement it effectively. It also gives good practical examples of customer relationship marketing and the importance of social media when targeting a customer. For more information please click on link:
https://shrinke.me/6RwSQs0W
Relationship build business... how do you relate to your target audience?
If you want to have a long-term customer based circle, building relationship is essential.
You see, people buy from you because they already have the connection and trust with you not that they need the product alone. This is very important to understand.
1. Create multiple &
continuous flows of
income from your existing
customers today!
GET MORE
CUSTOMERS,
TO BUY MORE,
MORE OFTEN!
2. Tap into all the hidden and assets opportunities in your business
Are You
Missing Out
On Big Profits?
Many companies look at customers
as a one-time sale and that’s
why little or no effort is invested
to cultivate continuous customer
relationships. But a simple and
often missed point in sales is that
it’s the continuous relationship with
a customer that is truly the most
important asset of any company.
If you’re thinking of a loyalty
marketing solution as part of your
marketing plan, congratulations
on being the top 5% of business
owners and managers who are
getting more sales through customer
relationship building and customer
loyalty marketing. When you focus
on customer relationship building
and loyalty marketing, you’ll be
maximizing your ROI on every
customer transaction and generating
savings for your company.
So why aren’t there more successful
and profitable customer loyalty
programs? There are many reasons
why customer loyalty programs fail,
but the most common reasons are
that companies don’t understand
or know how to efficiently manage
their programs or don’t have the
right system to support their sales
objectives.
Now, introducing the Propagate 360
CRM Customer Loyalty Marketing
System, a comprehensive and
integrated solution developed
by leading industry experts and
practitioners. Access the best proven
practices and tools used by the most
reputable corporations in the world
to boost your business to the next
level!
Here’s what you can expect:
SELL MORE.
INCREASE IN YOUR SALES!
Increase sales IMMEDIATELY
with our proven CRM Customer
Loyalty Marketing Solution which
allows you to identify and track
your customers. When you know
who buys what, when, where, why
and how, you can easily get them
to buy more from you, more often.
You’ll also be able to get those who
have stopped buying from you to
come back again, or even get your
existing customers to bring in new
customers!
Increase brand presence
and effectiveness!
Create a media platform for your
brand instead of investing blindly in
untested media. When you manage
your customers through our CRM
Customer Loyalty Solution, you can
build your brand more effectively.
Create brand awareness and
communicate promotions directly
to your core customer base to
generate the most impact for sales
increase. You can contact all or
selected customers through direct
mail, tele-marketing, sms blasts,
email marketing, and many more
communication channels.
Increase customer
satisfaction!
Communicate and engage with
your customers more effectively,
especially your best ones on a
personal or one-to-one basis.
You can now address each unique
personality and behavior through this
system. Customers will buy more
from you, more often when they feel
good about buying from you. By
further enhancing your relationship
with your customers, you increase
their satisfaction towards your brand,
reinforcing their support.
Increase business
intelligence and
competitiveness!
Stay ahead of your competition
by gaining competitive advantage
through customer intelligence. With
the CRM Loyalty Management
Solution’s dynamic customer
intelligence system, you can
analyze and uncover insights
for more business success, and
decide on matters including
marketing promotions, pricing,
product development and business
expansion.
Increase marketing
effectiveness and
accountability!
By being able to track the
response to different promotions and
offers, you can now easily measure
your marketing effectiveness.
Your marketing initiatives will be
accounted for and you will have
evidence on how much impact
each campaign has on sales. Justify
marketing decisions and maximize
your returns on investments.
1
1
2
1
3
1
4
1
5
People say customers
are the most important
assets of a company.
And that’s true.
Without customers,
there will be no sales
and without sales,
businesses go bankrupt.
But that’s just half the
story.
Propagate Three Sixty Sdn Bhd
(749961-A)
Lot 62, Jalan Perusahaan
Ringan
Setapak, 53200 Kuala Lumpur
Tel: +603 4022 1199
Fax: +603 4021 2199
Email: info@propagate360.net
www.propagate360.net
increase your customer profitability today
3. Introducing the most advanced, cost effective, efficient, all-in-
one fully integrated end-to-end CRM customer loyalty market-
ing system available…
Increase your customer profitability now with Propagate Three
Sixty’s CRM Customer Loyalty Marketing System!
A well-thought through and well-planned customer loyalty
program will help you get more customers to buy more, more
often! Common sense tells us that it’s obviously cheaper to
retain a customer than to acquire a new one, but not many
businesses are tapping or know how to effectively tap into this
proven system to increase sales.
Now, introducing the revolutionary total customer loyalty and
profitability solution system by Propagate Three Sixty - the
most powerful, marketing centric, all-in-one customer loyalty
marketing and management system that will instantly boost
your bottom line!
Sign up for the Propagate 360 CRM Customer Loyalty Market-
ing System and strategically and systematically plan for the
increase in customer profitability with a simple and easy to
follow step-by-step manner.
This highly affordable solution is fully scaleable and will suit
any business or budget. Designed with your bottom-line in
mind, your business can now leap to the next level. Know ex-
actly who your customers are, track what they buy, how they
buy - and get them to buy again and again and again from
you! You will be harnessing the power of database marketing,
target marketing and integrated marketing and more!
So, kick start your customer loyalty program today and imme-
diately maximize the value from each customer’s transaction
to create instant profits - as well as ensure future profitability!
CRM Customer Loyalty Marketing System
Create cash! Get cash NOW!
Increase your cash flow now INSTANTLY by getting money in
the bank even before purchases are made!
Introducing store-value / gift cards: a convenient way for cus-
tomers to shop and for businesses to secure sales up front.
(what I’m trying to say is that it’s good for customers and good
for business.) Cash is pre-loaded into the card and deducted
accordingly when a purchase is made.
Gift cards are extremely popular worldwide. It’s the perfect
gift that your customers can share with their friends and loved
ones, and it’s a wonderfully convenient way
of shopping.
And for your business, it means:
Increased cash flow
Increased customer loyalty
More secure than paper vouchers
Increased brand presence
Increased sales
Increase profits
•
•
•
•
•
•
Gift / Pre-paid Card
Core Features
& Advantage
web
based
scalable
flexible &
multiple
integration
points
proprietory
and /or
multi-partner
set up
easy to use
user friendly
interface
marketing
& business
centric
functions
gift & pre-paid
card feature
click-to-
query data-
ming & insight
generation
marketing kpi
& progress
reports
r-f-m & was-is
(monetary-
transaction)
dashboards
1-to-1
marketing
campaign
module
customer
contact
management
system
catalogue &
redemption
cart
customer
profile &
membership
management
operations &
fullfimment
support
system
statement
generation
module
customer
self-serve &
login domain
dynamic points
rate set-up
admin module
& tracking
card
management
module
fraud & risk
management
dynamic
supplementary
card module
automated
scheduled
tasks
& MORE!
4. Direct
from
factory
Your requirements for quick turn-around card personalization services can
be easily met by our production and technical teams. Urgent same-day
turnaround and delivery requests are also available. We will jointly plan and
propose the most suitable and economical solutions to meet all your needs
and expectations.
Equip your business to increase sales, savings and customer satisfaction,
and raise profitability to the next level.
With our expertise, experience and proven track record working with over
60% of the loyalty programs in Malaysia, we can help you can jump the
learning curve and avoid costly mistakes in implementing a successful
customer profitability plan/program. Let us help you enhance your customer
strategies and unlock hidden revenue streams immediately.
Maximize your brand presence and impact with
the highest quality ISO-tested cards.
Our cards are printed in our very own
manufacturing plant supervised by the most
skillful and knowledgeable professionals ensuring
superior output and finishing befitting your
company’s image.
Membership, Loyalty and Gift Cards,
Key Cards, Phone Cards, Insurance Cards, Staff
Identification Cards, Name Cards
INSTANTLY customize, design, print and
personalize membership cards, key cards and
staff ID cards at your convenience, in your own
office. Take your pick from the best and most
reliable card printer brands distributed and
supported by Propagate 360.
Speed up customer transactions with reliable
high speed card readers and terminals. You will
also be ensured of peace of mind as we have an
in-house technical team providing
full service support for our equipments
Certified and approved for Customer Loyalty
Management Solutions, Gift Card Solutions,
Visitor Management Systems, Ticketing,
Telco-application solution and even payment
applications for credit and debit cards.
Specifications
Options
Magnetic Stripe (HiCo / LoCo), RFID, MiFare,
Chip Based, Bar Code
Finishing
Matt, Laminated, Matt-Laminated Combo,
Semi-transparent, Transparent
Size
Standard 3 3/8 x 2 1/8, special die-cut
Materials
Paper, PVC
•
•
•
•
Specifications
Mono-chrome / Full color printing
Single / Double-sided Printing
Direct-to-card printing /
Hi-definition printing
Magstripe / Smart Card /
Contact-less Smart Card encoding
Secure hologram lamination
•
•
•
•
•
Specifications
Smart Card Reader
Bio-metric reader
Contactless / MiFare Card Reader
Magnetic Stripe Reader
Certified credit card / payment terminals
MyKad reader
Wireless terminal
•
•
•
•
•
•
•
Services available
Embossing
Farrington 7B and OCR characters;
gold, silver, black tipping; up to 11 lines
Encoding
Low and high coercivity; tracks 1, 2 and 3
Thermal transfer
Direct-to-card or reverse image;
material — PVC, ABS, PET & PC Cards
Inkjet printing
Multiple lines, fonts, sizes
Scratch panel
Plain, security and customized designs
Card packing
Electronically counted and securely packed
Card insertion
Die-cut card carriers insertion packing, Card
placement onto forms with stickers, leaflets or
promotional material
Bulk mailing
Packaging and mailing to destinations
worldwide
•
•
•
•
•
•
•
•
We provide consultancy, seminars and
training for the following best practice
areas:
How to develop a profitable customer loyalty
business model strategy and position
How to set up and implement the most
cost-effective and efficient customer loyalty
program procedures
How to create new revenue streams with your
customer database
How to develop and measure marketing KPI
for ROI
How to strategically develop innovative
marketing communications and campaigns
•
•
•
•
•
MEMBERSHIP CARDS Card Printer CARD READER
& TERMINAL
CARD PERSONALIZATION
& FULFILMENT
CONSULTANCY, TRAINING
& SEMINARS
5. about us
Are you...
ready to increase
your customer
profitability &
loyalty today?
Propagate Three Sixty can work with you to increase customer profitability and
loyalty. We are the leader in customer loyalty marketing services provider from
Kuala Lumpur, Malaysia and has been positively impacting over 6000 customer
loyalty programs around Asia through a full-suit of customer solutions, equipments
and services. As part of the internationally-recognized and award-winning
VERICardSys Group of Companies, we have more than 20 years of proven track
record and expertise in maximizing customer profitability and satisfaction instantly.
Propagate Three Sixty Sdn Bhd
(749961-A)
Lot 62, Jalan Perusahaan Ringan
Setapak, 53200 Kuala Lumpur
Tel: +603 4022 1199
Fax: +603 4021 2199
Email: info@propagate360.net
www.propagate360.net
FREE
“How to increase customer
profitability & loyalty” book.
CALL TODAY