The document discusses the benefits of implementing a customer loyalty program, including increasing revenues and customer retention. It provides details on different types of loyalty programs like prepaid and point systems. It addresses common questions around setting up a program, including how customers enroll and redeem rewards. The goal is to empower businesses to start their own affordable loyalty program without extensive technology requirements or contracts.
How your fidelity cards will become a successStampKey Ltda
The fidelity card - also known as loyalty card, punch card or stamp card - is still one of the most widely used marketing tools for many businesses. Learn how
you can effectively create customer loyalty for your business and why it pays off
Retail Guide: 10 Commandments of Customer-Centric RetailingRaymark
As our physical and online environments continue to come together, consumer behavior
keeps changing and retailers need to react. Today’s consumers are extremely connected and live a digital lifestyle. They are educated, expect speed and have become extremely demanding. With an overload of mass marketing, some customers have lost trust in retailers and have become less loyal.
In this guide, we will take you through the 10 commandments that every customer-centric retailer needs to follow in order to increase loyalty, new customer acquisition, visit conversion, transaction value and to optimize marketing and customer engagement costs.
How your fidelity cards will become a successStampKey Ltda
The fidelity card - also known as loyalty card, punch card or stamp card - is still one of the most widely used marketing tools for many businesses. Learn how
you can effectively create customer loyalty for your business and why it pays off
Retail Guide: 10 Commandments of Customer-Centric RetailingRaymark
As our physical and online environments continue to come together, consumer behavior
keeps changing and retailers need to react. Today’s consumers are extremely connected and live a digital lifestyle. They are educated, expect speed and have become extremely demanding. With an overload of mass marketing, some customers have lost trust in retailers and have become less loyal.
In this guide, we will take you through the 10 commandments that every customer-centric retailer needs to follow in order to increase loyalty, new customer acquisition, visit conversion, transaction value and to optimize marketing and customer engagement costs.
Get your credit to work for you instead of against you. This credit card FAQ and guide aims to help you understand the inner workings and technical aspects of credit card policies and credit card debt. Get the best card rates and deals by applying these tips.
We live in a world of ‘digital immersion’ and today’s customers don’t see your company through a channel-focused lens – they view the experience they have as ‘one experience’, irrespective of channel.
This presentation will explore the challenges that not only lay ahead, but also probe some ideas on how you can foster the type of engagement which moves beyond the traditional view of customer loyalty and into the world of cultivating fanatical brand advocacy.
Deck on the Impact on Customer Loyalty of the challenging economic, regulatory and technology environments 2009 – 2010. Publically available data were reviewed and extrapolations were made where necessary.
Email marketing - Build loyalty and level up slidesLaura Thwaites
Join us for a special masterclass on how to boost customer loyalty in your email campaigns. We'll be joined by email marketing legend Kath Pay, Founder and CEO of Holistic Email Marketing. Kath lives and breathes email marketing and is recognized as an international email marketing thought leader. This is one session not to miss!
For a long time, a company’s commitment to outstanding customer service began – and ended – in its mission statement. This is all changing in a 24/7 connected world.
Your customers are taking to social media channels, like Facebook, Twitter and blogs, every day to recommend brands, provide usage tips, share content, and praise or criticize customer service; all affecting the perception of your brand. These conversations – whether stellar or abysmal – are taking place where they can be ‘heard.’
Join us for this matter-of-fact, no-nonsense webinar to discover:
1. Why – when the world is your competition – is customer service your only sustainable competitive advantage?
2. Why you need to personalize the customer experience or get left behind.
3. Why, with social media, customer service is the new marketing.
4. How to bust the 20 myths of customer service that hold your company back.
5. How to develop a formula to determine the economic value each customer contributes.
6. How to develop a two-way customizable customer service manifesto.
7. How to develop action plans for CEOs, line managers, and customer service reps.
8. How to get your best customers to stay and the harmful ones to leave.
Webinar attendees will learn tactics that enable their organizations to make more money through attitudes, and actions that will help their customers feel satisfied in bad times or good.
An Infographic that demonstrates how a customer relationship matures over time. Your customers must first generate brand trust, then you have an opportunity to create brand loyalty. Once you have established this relationship, you have can earn brand advocacy. The Brand advocate is one of the most valuable things your firm can invest in and technology is a key component of that formula.
"Real loyalty isn’t created at the close of the sale. It’s created when the brand & the customer become intimate through multiple interactions before, during & after the purchase." Read more in Aimia's report, 'Rewarding Interactions; Are You Ready for Customer Intimacy'
Get your credit to work for you instead of against you. This credit card FAQ and guide aims to help you understand the inner workings and technical aspects of credit card policies and credit card debt. Get the best card rates and deals by applying these tips.
We live in a world of ‘digital immersion’ and today’s customers don’t see your company through a channel-focused lens – they view the experience they have as ‘one experience’, irrespective of channel.
This presentation will explore the challenges that not only lay ahead, but also probe some ideas on how you can foster the type of engagement which moves beyond the traditional view of customer loyalty and into the world of cultivating fanatical brand advocacy.
Deck on the Impact on Customer Loyalty of the challenging economic, regulatory and technology environments 2009 – 2010. Publically available data were reviewed and extrapolations were made where necessary.
Email marketing - Build loyalty and level up slidesLaura Thwaites
Join us for a special masterclass on how to boost customer loyalty in your email campaigns. We'll be joined by email marketing legend Kath Pay, Founder and CEO of Holistic Email Marketing. Kath lives and breathes email marketing and is recognized as an international email marketing thought leader. This is one session not to miss!
For a long time, a company’s commitment to outstanding customer service began – and ended – in its mission statement. This is all changing in a 24/7 connected world.
Your customers are taking to social media channels, like Facebook, Twitter and blogs, every day to recommend brands, provide usage tips, share content, and praise or criticize customer service; all affecting the perception of your brand. These conversations – whether stellar or abysmal – are taking place where they can be ‘heard.’
Join us for this matter-of-fact, no-nonsense webinar to discover:
1. Why – when the world is your competition – is customer service your only sustainable competitive advantage?
2. Why you need to personalize the customer experience or get left behind.
3. Why, with social media, customer service is the new marketing.
4. How to bust the 20 myths of customer service that hold your company back.
5. How to develop a formula to determine the economic value each customer contributes.
6. How to develop a two-way customizable customer service manifesto.
7. How to develop action plans for CEOs, line managers, and customer service reps.
8. How to get your best customers to stay and the harmful ones to leave.
Webinar attendees will learn tactics that enable their organizations to make more money through attitudes, and actions that will help their customers feel satisfied in bad times or good.
An Infographic that demonstrates how a customer relationship matures over time. Your customers must first generate brand trust, then you have an opportunity to create brand loyalty. Once you have established this relationship, you have can earn brand advocacy. The Brand advocate is one of the most valuable things your firm can invest in and technology is a key component of that formula.
"Real loyalty isn’t created at the close of the sale. It’s created when the brand & the customer become intimate through multiple interactions before, during & after the purchase." Read more in Aimia's report, 'Rewarding Interactions; Are You Ready for Customer Intimacy'
Loyalty cards come with a number of benefits for both your business and its customers. This presentation will tell you the basics of designing and printing a successful loyalty card.
The Ultimate Guide to Customer Loyalty in 2017Margaret Link
For brick-and-mortar businesses, building true customer loyalty is both an art and a science. At Thanx, we're bringing you the stats, tools, and takeaways to help you capture data that grows business through customer loyalty.
Loyalty is more than just a program it is becoming a vehicle for brand philosophy. The new breed of successful loyalty programs go beyond perks to build impactful emotional connections with customers. Unparalleled customer loyalty begins and ends with the quality of your relationships with customers.
8 customer loyalty program ideas to keep customers happy in 2019FellaFeeds
Customer Loyalty Program is when you provide your customers with rewards in exchange for the desired action. To curate a loyalty program you should know the science behind it.
It basically works on two principles i.e. reward and reinforcement. You simply provide your customers with rewards in exchange for the desired action. This results in a pleasant experience which influences the customers to keep engaging in that same activity.
How can you start planning a loyalty program? What are the 7 vital steps to get one up and running successfully? Check out our latest infographic to get the answers.
This infographic is produced by Antavo Loyalty Software.
The infographic is originally published on antavo.com
Check out the original version here: https://antavo.com/blog/blog7-steps-flawless-loyalty-program/
Traditional marketing knowledge would tell you that the only way to grow your business is by acquiring new customers – and to some extent, that’s true. But if your business already has a customer base, there’s good news: by focusing on better understanding the customers you already have, you can move the needle more predictably — and more impactfully — than by marketing to new customers.
Download the White Paper to learn:
What types of customer data leading businesses prioritize
How to gather high-quality customer data
Ways to analyze and use your customer data to drive hard revenue
Examples of leading businesses that you can copy today
EngageMint 2022: Loyalty Program - Worth the effort?WebEngage
The topic of retention is incomplete without discussing customer loyalty. It increases profits, improves sales success and allows for sustainable growth. Nitika Khanna, CRM Head, Trell, talks about how customer loyalty nuances play a role in retain existing customers, attract new customers, reduce turnover and drive profits.
This session covers:
- Building a loyalty program from scratch
- Wins and learnings of running a loyalty program
- How to reward customer behaviour to drive conversions
About the speaker: Nitika is a multidisciplinary marketing professional. She's previously worked in Foodpanda/Foodora, Truecaller, Nykaa to scale and build CRM functionalities to reach each and every users and is currently, building the Marketing Strategy for India's biggest Lifestyle & Commerce App, Trell
Find the speaker here: https://www.linkedin.com/in/nitika14/
About EngageMint:
Hosted with love by WebEngage, EngageMint is a platform that brings together marketers and product managers from across Asia, passionate about one thing - giving their customers the ‘aha’ experiences they deserve. At EngageMint, we strongly believe that by equipping professionals with the right strategies, we can initiate a massive shift in the way businesses think about growth, product experiences, customer retention, and everything else in between.
All our sessions are hand-curated and deep-dive into each aspect of user engagement and retention. So all you have to do is take notes and implement these learnings as soon as you get back to work! More details: https://webengage.com/engagemint/
WebEngage is a new-age Retention Operating System, a single suite for marketers to store user data, provide actionable insights, and orchestrate omnichannel campaigns by leveraging user insights to provide a hyper-personalized end-user experience.
The platform helps brands drive more revenue from existing customers and anonymous users across 10+ communication channels. WebEngage goes above and beyond a marketing automation platform and powers the user engagement for thousands of enterprise brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. The key clientele includes marquee brands like HUL, Bajaj Finserv, Unacademy, ALT Balaji, MakeMyTrip, Zivame, Firstcry, and many more.
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To know more about WebEngage, visit - https://webengage.com/
Book a demo with us:
https://webengage.com/campaign-lp/request-a-demo/?utm_source=youtube&utm_medium=social&utm_campaign=engagemint2022&utm_term=nitikakhanna
To know the latest insights on customer retention and marketing automation worldwide, follow us here:
Twitter: https://twitter.com/WebEngage
LinkedIn: https://www.linkedin.com/company/webengage
Facebook: https://www.facebook.com/WebEngage/
Instagram: https://www.instagram.com/webengage/
This was an award winning presentation from TEC (The Executive Committee) a global organization of CEOs. Duane presented this seminar to CEOs throughout the country, who gave it rave reviews for simple techniques to grow their businesses.
You will learn the principles of customer retention and formula for calculating the lifetime value of a customer.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
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HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
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2. Loyalty marketing is an approach to marketing, based on strategic management, in which a company focuses on growing and retaining existing customers through incentives. Loyalty programs improve customer retention and encourage spending. Customer acquisition is improved by distinguishing you and your services from the competition.
3. It’s 7-10 times more expensive to acquire new customers than it is to keep existing customers coming back. Making the experience more interactive and customer-friendly. Supporting branding and awareness efforts by literally inserting a brand into customers’ hands and wallets. Having an up-to-date and working customer database can double the value of your business Giving companies the opportunity to personalize marketing and promotions based on customer preferences. Provide more valuable and exciting incentive and redemption gifts to your customer. You saving more money compare to using third party customer loyalty program. NO Transaction Fees, No License Fees, No Management Fees. Why Start Your Own Customer Loyalty Program?
4. The Facts Companies can increase revenues by nearly 50% by retaining only 5% of their customer base. Frederick Reichheid Author of “The Loyalty Effect” Over 60% of U.S. households said that loyalty card programs were important in their shopping decisions. AC Nielson Survey Consumer spending is 46% higher with companies that offer loyalty card programs. Loyalty Monitor study by Total Research Corporation US Client: http://www.shopenfieldmall.com Did you know that 50% of table-service customers said they’d be more likely to patronize a restaurant that has a loyalty program? (Source: National Restaurant Association) And that most customers would increase their visits to a favorite restaurant if it offered a reward program? (Source: Restaurants & Institutions Magazine) Fact is, loyalty programs are the most effective marketing activities cited by restaurant owners. (Source: RestaurantOwner.com)
5. Prepaid System 预付 Your loyal customer can save more with future credit. You can increase make more money when sales increase. 你的顾客可以省更多钱当拥有未来付费,你可以赚更多当业绩增加。 Point System 分数 Your satisfied customer are motivated to earn the points when they come for the purchase, refer friends to your shop, participate in your event and etc. They can use the point to redeemed in store, gift certificate, membership renewal, VIP promotion, enter contest, exchange products, gifts and so on. 可以刺激满意买更多,介绍顾客,报名参加活动达到更多份数。他们可以利用得到的分数换取更多产品, 礼品,参加比赛, vip 特价等。
8. 无限管理顾客人数 无限管理分行数量 无限管理交易量和分数 会员刷卡和报告 Unlimited customer database Unlimited branch database Unlimited point and credit transaction Member card and report
9. What do I need to know about technology? Not much at all. If you can access one internet webpage to enter your members and operate a simple credit card processing terminal – then you are set. The rest is up to us. What Do My Customers Need to Know? Everything they need to know is on the enrollment forms provided in your Loyalty Starter Kit. You will want to make sure they understand how many points or visits are needed to earn a reward and that they should expect periodic emails with valuable loyalty certificates. They can be assured that their information will never be shared with anyone and we will respect their time by not overloading their inbox. How do I get my customers to register? The smartest and most effective way to get customers to register is to give them something immediately for joining. Something for FREE that won’t break the bank but make them say “Why Not”. Ideas include a free soda or desert for restaurant merchants. A free shirt cleaning or collar stays for Dry Cleaners. A free can of oil or inspection for Auto Service. 10% off today’s purchase for retailers. Another idea is to put $5 worth of value on their card toward their next purchase if they join today. There are SO MANY ideas you can come up with. The most important thing is that you get them to enroll and get them in your database. You have to think about the value of getting their contact information and how much you will save on advertising by having that information. Once they are a member – and you have their contact information – you’ll be able to communicate with them ONE-TO-ONE for a fraction of the price you would spend on mass advertising. A recent study shows that 67% of consumers would be influenced to join a Frequent Diner Reward Program if they received 10% of their total bill. 60% would be motivated if they received a $5 gift card. What do the Cards Look Like? They are FULLY CUSTOMIZABLE with your name – logo – colors – and text. There is absolutely no co-branding or anyone else’s name on your Loyalty Lock Gift and Loyalty Cards. We believe it is your card – your brand – and YOU should be the only name on the cards.
10. Is there a maximum number of people I can have in my database? ABSOLUTELY NOT. We don’t put any limits to the number of members you can have in your database. You can have 100 or 100,000 and it’s still the same price. Is there a contract? NO. We’re confident that your customers will find great value in your loyalty and gift card program. We do ask for a 60 day advanced notice if you ever choose to cancel your program. What about SPAM? We HATE SPAM and take every precaution to prevent it. Your customers will see a Privacy Policy on their enrollment form and on every email that is delivered. They have the option to Unsubscribe on every email they receive. Once they Unsubscribe – they will never receive another email again. Our system is built on One-To-One emails and not mass emails that can be interpreted as SPAM. Why doesn’t every business offer a customer loyalty program? There are two main reasons – Lack of Knowledge and Misconceptions. Most people think that they don’t have the time, staff or money to maintain a relationship with thousands of customers. They think customer loyalty is only for the “national chains” – airlines – hotels and “big business”. That is all wrong. You CAN manage thousands of customer relationships, stay in touch with them every week, reward them every time they buy and keep track of all this activity. It costs less than $8.33 per day and it’s all done for you. Those are the facts. Unfortunately, most people aren’t aware of that. This does pose a great opportunity for those that DO understand and DO know. Who sets the expiration dates on the Loyalty Certificates? YOU DO. In the initial marketing set up process – we ask you for the number of days you would like your Loyalty Certificates to be good for.
11. Do I have to process credit cards with you? NO. We do not offer credit card processing services. You can keep your existing merchant services provider without any hassle. What is the benefit of having a gift card and loyalty card in one program? First, it’s much cheaper. You don’t have to buy two sets of cards and pay for two sets of transaction fees. This is added expense and management you simply don’t need. The other benefit is customer convenience. They can only carry so many cards and making them carry two is a lot to ask. Another benefit is value. You can offer a Gift Card that Keeps on Giving. This is a very unique feature that can make YOUR gift cards stand out from the rest. People can buy gift cards from your business - give them away as a gift – and the card can be converted to a loyalty card that continues to earn points and value even after the value is depleted from the Gift Card. Yet another benefit is consolidated reporting. All of your Gift Card and Loyalty Card transactions can be accessed in your online Marketing Manager. One convenient way to manage both programs. How do I change my receipt message? First, you set your receipt message in your initial marketing plan. If you ever want to change the receipt message, just email us and we will change the message within 48 hours. DO I need to purchase any device or equipment? No. When you order our yearly subscription solution is come together with the loyalty kits. The device and training will be provided FREE OF CHARGE. Call to our customer loyalty program consultant to order or enquiry for the solution 016-6517355