2. 2
INTRODUCTION
Name : Anamika Singh
Assessor : Mrs. Shikha Kaul
Batch : A1
Course : AVIATION,HOSPITALITY
AND
TRAVEL MANAGEMENT
Year : 2012
Copyright Information goes here Company Proprietary and Confidential
3. 3
ACKNOWLEDGEMENT :
• I am really thankful for our Aviation faculty
MRS. SHIKHA KAUL for helping me and I
am also grateful to frankfinn for providing
an opportunity to learn about Aviation.
Copyright Information goes here Company Proprietary and Confidential
4. 4
SIGN IN TO SIGN OUT OF CREW
1. Entry into the airport with the documents
like:
Two id cards
Passport
Circular
Announcement book
Airlines handbook
Torch
DGCA handbook
Copyright Information goes here Company Proprietary and Confidential
5. 5
2. Then report to the moment control 2 hours before
departure.
Check the departure time, arrival time, crew
name, captain name, flight number, registration
number.
3. And then fill the flight report, custom and
immigration form.
4. Report to the senior most in the briefing room.
5. If there is sudden medical check we must attend
it.
6. And then the customs and immigration forms.And
then security.
Copyright Information goes here Company Proprietary and Confidential
6. 6
7. And after entering into the flight report to the
senior most.
8. We do preflight check. In that we check:
Cabin dressing
Lavatory dressing
Galley check
Emergency equipment
Cabin dressing: We check Seat back
upright, Seat belt is placed properly, Window
shutters up and Seat pockets (news paper,
safety card, disposal bag, magazines and
headset if arm wrest is there).
Copyright Information goes here Company Proprietary and Confidential
7. 7
Lavatory dressing : We check nappy table, Soaps and
other things which are used to wash hands and face,
Emergency fire extinguisher, Crew call button and Open
close Nob.
Galley check : We check all the things are secured and
strapped, how many meals and trolleys, drinks.
Emergency equipment : We check Portable oxygen
bottle with mask, fire extinguisher, fire axe, Life vests
and emergency lights which come automatically when no
power in flight.
9. And embarkation of passengers. At that time crew take
their working position and show the passengers their
seats and help them to keep their baggage in the
baggage bin.
And also help them to fasten their seat belts.
Copyright Information goes here Company Proprietary and Confidential
8. 8
10. And then we do welcome announcement
first in Hindi and then in English.
11. We also do demonstration announcement
first in Hindi and then in English.
12. Prepare for take off:
Captain says to close the doors and arm the
doors.
Crew members close the door and arm the
doors.
Senior takes the briefing from the crew that
all doors closed and armed.
Copyright Information goes here Company Proprietary and Confidential
9. 9
Then senior most gives briefing to the captain that
a. Captain all doors closed and armed
b. 100 passengers on board
c. lavatory cleared
d. Galley secured
e. Passengers seated and strapped
f. All emergency equipment checked
Then captain says “crew at your station for take off”.
Then crew sits in their jump seat and senior most dims the
cabin lights while take off.
After reaching cruising level crew makes an announcement “
You can remove when fasten seat belt sign is off but please
remain seated and wear your seat belts”.
Copyright Information goes here Company Proprietary and Confidential
10. 10
13. Then the crew starts the service.
First the crew starts the complementary bar
service to the passengers.
And if the passengers want to buy there is bar sale
and in-flight shopping on board.
If it is morning we start the breakfast service.
Before service we make an announcement that
“please remain seated now we are starting the
service, if there is any special meal ordered press
the call button”.
Breakfast service to first class:
During the service first we check with the other
galley that they are ready for the service or not.
Copyright Information goes here Company Proprietary and Confidential
11. 11
Then we go to the passengers open the table and
place the table cloth and give menu card for them.
After two min we offered them some chakos in a
bowl.
And then we come with hot and cold milk and ask
them if they want hot or cold milk.
After some time serve the main Anthre like warm
bread, egg and different types of egg like half
boiled, egg toast, full boiled etc.
After that we serve fruits for the passengers.
And we take the trolley with different types of tea
,coffee placed on it along with some cookies.
And then collection of the trays and bowl.
Copyright Information goes here Company Proprietary and Confidential
12. 12
After the service is over for the passengers the
crew can also eat but only two members at a time.
And after that one hour before landing we fill up all
the forms like bar sale, meal service, bar service,
in-flight shopping.
And while landing see that all the passengers are
seated and strapped , galley secured and see that
no person must be in the lavatory.
After landing we make landing announcement.
And when the captain says disarm the door,
disarm the door and before opening it see that the
step ladder is attached.
Copyright Information goes here Company Proprietary and Confidential
13. 13
And during disembarkation two crew will
stand at the door and remaining crew will
help the passengers to remove their baggage
from the baggage bin.
And after disembarkation check the cabin if
the passengers left something. If there is any
object give to the security person.
After that proceed to the moment control.
We must sign out and take the hotel voucher
and proceed to the hotel.
After reaching to the hotel first the senior
most or the pilots will check in.
Copyright Information goes here Company Proprietary and Confidential
14. 14
If our flight is next day at 6:00 am the hotel
people will make a wake up call at four .
The crew members who are in that room
must pick the wake up call.
And then we check out from hotel and we
reach airport.
From here the whole procedure is same
as the above procedure.
Copyright Information goes here Company Proprietary and Confidential
15. 15
Safety
Equipments
Copyright Information goes here Company Proprietary and Confidential
16. 16
Water extinguisher (H2O)
There is 1 in each aeroplane
Pre-flight check
Quantity and stowage correct.
Check copper/lead seal intact.
Check that gas cylinder (CO2 cartridge) is
present in handle (by viewing through
either hole drilled in the handle).
Copyright Information goes here Company Proprietary and Confidential
17. 17
Halon extinguisher (BCF)
There are 3 BCF extinguishers in the
737/400
There are 4 BCF extinguishers in the
737/800
ONE OF THE BCF EXTINGUISHERS ARE
ALWAYS INSIDE THE FLIGHT DECK
Pre-flight check
Quantity and stowage correct.
Pressure gauge arrow is in the
green band.
Seal and safety pin are set.
Copyright Information goes here Company Proprietary and Confidential
18. 18
Freon extinguisher
Every aeroplane toilet has been
equipped with a freon extinguisher
Pre-flight check
Temperature indicator strip has
white/grey circles.
Copyright Information goes here Company Proprietary and Confidential
19. 19
Fire axe
There is one fire axe in every Futura Gael aeroplane
Pre-flight check
CCMs do not check any safety equipment located in the Flight Deck
Copyright Information goes here Company Proprietary and Confidential
20. 20
Protective breathing equipment (PBE)
THERE ARE 6 PBEs B 737/400
THERE ARE 7 PBEs B 737/800
Pre-flight check
Quantity and stowage correct.
The seal on the clamp is undamaged.
The yellow serviceability indicator is
visible.
Copyright Information goes here Company Proprietary and Confidential
21. 21
Fire gloves
Pre-flight check
Quantity and stowage correct.
Copyright Information goes here Company Proprietary and Confidential
22. 22
Torches
There is one torch per each Cabin
Crew seat, 5 in the Boeing 737-400
and 8 in the Boeing 737-800
Quantity and stowage correct.
The LED (Light Emitting Diode)
blinking light flashes every 5 to 10
seconds
Copyright Information goes here Company Proprietary and Confidential
23. 23
Oxygen
Pre-flight check
Quantity and stowage correct.
Pressure gauge between 1,500-2,000 psi.
Metal seal intact.
One of the masks must be attached to the HIGH outlet.
An extra disposable mask must be available.
Copyright Information goes here Company Proprietary and Confidential
24. 24
Remember: There are two types of oxygen masks
Pre-flight check
Quantity and stowage correct.
Copyright Information goes here Company Proprietary and Confidential
25. 25
First Aid kit (FAK)
Pre-flight check
Quantity and stowage correct.
Must be properly closed and sealed (blue seal).
Copyright Information goes here Company Proprietary and Confidential
26. LIFE JACKETS 26
1 UNDER EACH PASSENGER SEAT
10% EXTRA (BABIES/ADULT)
ONE CREW LIFE VEST AT EACH CABIN CREW
STATION
PRE-FLIGHT CHECK
•Quantity and stowage correct (including
spare and infant)
•The plastic bag must be intact.
Copyright Information goes here Company Proprietary and Confidential
27. 27
Megaphones
There are two
megaphones in each
Futura Gael aeroplane
Pre-flight check
Quantity and stowage correct.
Squeeze handle and check that the green battery light flashes.
Copyright Information goes here Company Proprietary and Confidential
28. 28
Safety Briefing Cards
Pre-flight check
Ensure correct
aeroplane Safety
briefing card is present
in each seat pocket
Copyright Information goes here Company Proprietary and Confidential
29. 29
ELT (Emergency location transmitter )
• Distress radio beacons, also known as emergency beacons, ELT or EPIRB, are
tracking transmitters which aid in the detection and location of boats, aircraft, and
people in distress. Strictly, they are radio beacons that interface with worldwide
offered service of Cospas-Sarsat, the international satellite system for search and
rescue (SAR). When manually activated, or automatically activated upon immersion,
such beacons send out a distress signal. The signals are monitored worldwide and the
location of the distress is detected by non-geostationary satellites, and can be located
by trilateration in combination with triangulation, respecting the varying quality of the
signal received.
• In the case of 406 MHz beacons which transmit digital signals, the beacons can be
uniquely identified almost instantly (via GEOSAR), and furthermore a GPS or GLONASS
position can be encoded into the signal, which provides instantaneous identification of
the registered user and its location. Frequently, by using the initial position provided
via the satellite system, SAR aircraft and ground search parties can home in on the
distress signals from the beacons and come to the aid of the concerned boat, aircraft,
or people
Copyright Information goes here Company Proprietary and Confidential
30. 30
Dangerous goods kit (DGK)
Pre-flight check
Quantity and stowage correct.
Properly closed and sealed.
Copyright Information goes here Company Proprietary and Confidential
31. 31
CORRECT WAY TO
COMPLETE A “PRE-FLIGHT
SAFETY EQUIPMENT
CHECKLIST” FORM
Copyright Information goes here Company Proprietary and Confidential
32. 32
A tick must be placed in the appropriate box after checking
every item for the correct quantity, stowage and serviceability.
If any item is incorrect, the CCMs will indicate it by a cross and
explain in the “findings” section of the form
Copyright Information goes here Company Proprietary and Confidential
33. 33
New items included in the Pre-flight
safety equipment checklist
Copyright Information goes here Company Proprietary and Confidential
34. Name of the Parts of the Preflight Usage of34
the
emergency emergency checks of the emergency
equipment equipment emergency equipment
equipment
Mega phone 1.Push to talk 1.Carrect 1.Used for
button location controlling
2.Sling 2.Secured with crowd
3.Speaker strap 2.Remove from
4.Handel 3.Press the location
push to talk 3.Sling it on
button to hear your shoulder
a click sound to 4.Hold the
make sure the handle
button is 5.Keep the
working speaker in front
of your mouth
6.Press the
Copyright Information goes here push to talk
Company Proprietary and Confidential
35. Name of the Parts of the Preflight Usage of35
the
emergency emergency checks of the emergency
equipment equipment emergency equipment
equipment
Life jacket 1.Two red 1.It is kept 1.It is used
(yellow for automatic inflation under the seat during ditching
tags on the sides
passenger , to inflate the
Orange for jacket
crew) 2.Two red manual
inflation tubes of
either side of
jacket
3.Light that’s
comes on
automatically
when it contacts
with salt water &
stays for 48 hrs
4.Strap it tight
Copyright Information goes here around the waste Company Proprietary and Confidential
36. Name of the Parts of the Preflight Usage of the
36
emergency emergency checks of the emergency
equipment equipment emergency equipment
equipment
Oxygen 1.Oxygen 1.Check the 1.Remove from
bottle with bottle with current location its location and
mask sling attached 2.Secure with slide it on
2.Prusser strap shoulder
gauge 3.Should be in 2.Attach oxygen
3.Mask with green marked mask to the
the corner direction cylinder
attached to it 4.Mask should 3.Release the
4.Nob to be available oxygen by
release the rotating the knob
oxygen 4.Check the
oxygen flow
5.Never leave the
Copyright Information goes here casual
Company Proprietary and Confidential
37. Name of the Parts of the Preflight Usage of37
the
emergency emergency checks of the emergency
equipment equipment emergency equipment
equipment
Fire 1.Strap is 1.Secure with 1.Remove from
extinguisher secure strap the location
Two types of 2.Pressure 2.Neadel on 2.
extinguisher gauge the pressure 3.Remove the
1.Helon 3.Safty pin gauge safety pin
2.Water 4.Handel Should be 4.Squase the
5.Trigger 1500 to 2000 trigger for the
6.nozzle psi content to
3.Safty pin release
intact 5.Fight the fire
4.Check the in sweeping
motion from a
safety distance
Copyright Information goes here of 8 feet
Company Proprietary and Confidential
38. Name of the Parts of the Preflight Usage of38
the
emergency emergency checks of the emergency
equipment equipment emergency equipment
equipment
Fire axe 1.Handel 1.Check if it is 1.Use in cause
2.Hook in right position of fire
3.Blade 2.During
survival in case
of crash
-------------------- -------------------- --------------------
-- -- -- --------------------
--
Asbestos --------- 1.Check if it is
gloves in right position 1.Used in case
of fire in the
cabin
2.It protect
Copyright Information goes here from extreme
Company Proprietary and Confidential
39. Name of the Parts of the Preflight Usage of39
the
emergency emergency checks of the emergency
equipment equipment emergency equipment
equipment
Smoke hood --------- 1. kept above 1.Use in cause
the jump seat of fire fighting
-------------------- -------------------- -------------------- --------------------
ELT --------- 1.Check if it is 1.Used in case
in right position of water
landing and in
any forest
landing
Copyright Information goes here Company Proprietary and Confidential
40. 40
Conclusion
Aviation classes helped me to know
about the factors of aviation industry,
its developmental factors & about the
current scenario of aviation industry
I thank madam for giving me an
opportunity to present this
assignment.
Copyright Information goes here Company Proprietary and Confidential
41. 41
Bibliography
www.airlines.net
www.flightglobal.com
www.indianaviationnews.ne
en.wikipedia.org/wiki/US_Airways_Flight_1549
Copyright Information goes here Company Proprietary and Confidential