1. STACIDRU@HOTMAIL.COM 702-539-1279
SDP
OBJECTIVE
To work for an organization that
will put to work my dynamic
follow-through, astute
professionalism, and stellar work
ethic.
SKILLS
What sets me apart is my
excellent customer service
abilities coupled with my
communication and
collaboration skills.
Experienced in:
Strategic sourcing
Procurement
Inventory control
Vendor contracting and
management
Problem solving & research
STACI D. PELCIS
CUSTOMER SERVICE AND PURCHASING PROFESSIONAL | MEDICAL
INDUSTRY
EXPERIENCE
CUSTOMER SERVICE REP 3 • MCKESSON MED-SURG •
MAY 2012-AUGUST 2015
Responsible for providing excellent customer service.
Sales and administrative support to six sales representatives.
Purchased medical supplies, pharmaceuticals, and surgical supplies.
Administered purchase orders and other transactions from
requisition development to completion.
Researched and resolved customer service issues empathetically
and professionally.
Managed high call volume with tact and professionalism.
PURCHASING AGENT/BUYER • DETROIT MEDICAL CENTER •
MARCH 2010 – MAY 2012
Responsible for providing excellent customer service.
Purchased medical and surgical supplies all Detroit Medical Center
hospitals and surgery centers.
Capital equipment purchases using Lawson and Stratatrak.
Vendor set ups with Vendormate.
Researched and resolved issues empathetically and professionally.
PURCHASING AGENT/BUYER • CANCER TREATMENT CENTERS OF AMERICA
• OCTOBER 2008 – JANUARY 2010
Purchased medical supplies and equipment for entire hospital suing
Lawson.
Established accounts with vendors.
Established and maintained collaborative relationships with account
representatives.
Monitored items being purchased under Group Purchasing
Organization contract, and enforced according to the financial
policies and the contract.
2. SDP STACI D. PELCIS
CUSTOMER SERVICE AND PURCHASING PROFESSIONAL | MEDICAL
INDUSTRY
2
Researched and resolved issues empathetically and professionally
with internal stakeholders as well as vendors.
Worked in collaboration with Accounts Payable to ensure invoicing
was correct according to purchase orders and contract prices.
Promoted teamwork within the department and throughout the
hospital to maintain positive workflow and excellent customer
service to all.
PURCHASING ASSISTANT • SUNHEALTH/BANNER HEALTH •
SEPTEMBER 2007 – OCTOBER 2008
Ordered medical supplies for the OR, Sterile Processing
Department, and the Research Institute using Lawton.
Created purchase orders.
Invoice research and issues resolution.
Coordinated returns for repair of medical equipment.