This document provides a summary of Charlotte Angela Cook's experience and qualifications for a medical sales specialist position. She has over 15 years of experience in medical sales, most recently as a regional sales representative for Gebauer Company, a medical device manufacturer, where she achieved 8.5% growth in 2016. Prior to that, she held medical sales roles at LifeGas, Xodus Medical, Grainger, and National City Bank, consistently exceeding sales goals and rankings. Her experience includes managing territories, developing sales strategies, attaining new business through prospecting and relationship building, product launches, and account management. She has a Master of Business Administration degree and Bachelor of Science in Organizational Communications from Kennesaw State University.
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1. CHARLOTTE ANGELA COOK, MBA
Kennesaw, GA 30152
www.linkedin.com/in/charlotteacookmba
c.cook33@yahoo.com 678.333.3715
MEDICAL SALES SPECIALIST (OPEN TO RELOCATION)
Sell Cross Functionally Within Hospitals by Fostering Relationships with Key
Decision Makers and Distributor Partners.
− Distributor sales experience
− Utilize financial decision models
− Tactical negotiator and team player
− Contract and contract renewal experience
− Strong consultative sales background
− Direct sourcing and prospecting
− Strong organizational, communication, and time management skills
− Ability to influence cross functionally and vertically within organizations
PROFESSIONAL EXPERIENCE
GEBAUER COMPANY
1-1-2016-PRESENT
GEBAUER IS A MEDICAL DEVICE MANUFACTURER
Regional Sales Representative
• Manage multiple territories in Alabama, Georgia, Mississippi, and Tennessee
• Call Points: ER, Out Patient Surgery, Neurology, Pediatrics, Pharmacy, Radiology, Phlebotomy,
and respiratory
• Responsible for product on boarding within hospitals through trials and education (in-services)
• Effectively manage assigned budget while maximizing return on investment
• Coordinated KOL activity for nursing and pharmacy dinners
2. • Represented Gebauer at regional, local, and national trade associations meetings and key
divisional sales meetings to promote corporate initiatives, products, programs, and to educate
internal and external customers on a variety of key healthcare issues.
LIFEGAS, A Division of Linde Gas North America LLC, Atlanta, GA 2012 – 2015
Life Gas is O2 and Gas Manufacture-Respiratory Industry
Medical Sales Specialist
• Manage multiple territories in Georgia and South Carolina, obtaining New Medical Agreements
and renewing existing agreements for Bulk, Cylinder, Medical Air and Medical Vacuum Systems,
while managing and cultivating relationships, supporting, growth and preserving market share.
• Develop sales and business strategies for geographical region by identifying strengths,
weaknesses, opportunities, and threats.
• Attain new business through direct selling, training, prospect qualification, value capture
analysis, and change management of customer's processes and equipment.
• Maintain professional growth by project participation, educational programs, and activities for
supporting knowledge of national trends.
• Responded to RFQ’s, allowing new opportunities and territory growth.
• Reduced A/R from 35% to 9% in 14
th
months, utilizing critical skills for decreasing items related
to territory management.
• Launched products and successfully executing launch strategies and tactical plans, meeting
internal directives and introducing new innovative products to market.
KONICA MINOLTA BUSINESS SOLUTIONS U.S.A. INC., Atlanta, GA 2011 – 2012
Konica Minolta is Fortune 1000 MFP / Solutions Manufacturer
Senior Healthcare Specialist
• Sold Electronic Health Care Records (EHR) to C-Suite decision makers, reducing turnaround
time in decision making process.
• Gathered detailed information about accounts and developed sales plans, evaluating current
spend, internal networks, and identified key decision makers.
• Managed reports and databases, providing timely and detailed sales data.
3. CHARLOTTE ANGELA COOK c.cook33@yahoo.com PAGE TWO
XODUS MEDICAL, New Kensington PA 2010 – 2011
Xodus Medical is ISO 13485 Medical Manufacturer
Medical Device Sales Account Manager
• Increased new sales 10% by introducing new suite of medical devices into hospitals and
Operating Rooms in Southeastern U.S., increasing market share and bringing product
awareness.
• Provided subject matter expertise (SME) and training to customers, expanding product
knowledge and sales.
• Increased revenue by cold-calling and interfacing with distributors.
W.W. GRAINGER, INC., Mid-Market, Atlanta, GA 2008 – 2010
Grainger is $7.2B wholesale distributor.
Inside Sales Account Executive
• Increased sales and revenue in southeast and northern states, by managing accounts through
presentations, value analysis, and interfacing with key decision makers.
• Generated new business through prospecting and closing new accounts.
• Interfaced with supply chain management, improving work flow.
• Managed and created letters of understandings and formal contracts, providing thorough closure
of processes.
NATIONAL CITY BANK HOME EQUITY CORPORATION (Division Closed), 2001 – 2006
Atlanta, GA
National City Bank Home Equity wholesale lender
Outside Sales Account Executive
• Demonstrated consultative selling of complex suite of products and solutions, resulting in new
sales and broader understanding of products and services.
• Cultivated relationships with internal and external customers, expanding and enhancing
customer base and improving profitability.
4. • Oversaw strategic planning, forecasting, and management of territory, supporting overall
organizational success.
• Analyzed customer’s processes and reviewed all securities transactions, ensuring all company
and governmental guidelines were met.
Senior Wholesale Underwriter 2001 – 2004
• Reviewed security transactions with regard to risk management, rendering credit decisions.
• Assessed loan policies and interfaced with all levels of banking management, supporting
maintenance of appropriate company guidelines.
EDUCATION
Master of Business Administration (MBA), Business Administration, Kennesaw State
University, Kennesaw, Georgia
Bachelor of Science (BS), Organizational Communications, Kennesaw State University,
Kennesaw, Georgia
Kennesaw State University Michael J. Coles College of Business
Issuer
Contact
digitalbadges@kennesaw.edu 3/27/2017
o The successful achievement of the Account Management Digital Badge
5. program involved the completion of 7 levels, 28 quests, 150 learning
challenges and 12 work-related to-do tasks. The recipient spent
approximately 30 hours in a mobile-learning program learning and practicing
the Clients for Life® account management principles including managing
client expectations, building authentic business relationships, and achieving
world-class rates client retention rates. The mobile-learning program
covered the same amount of educational content as a typical five-day
executive education program.
Location
TECHNICAL SKILLS
Proficient in Microsoft Office Tools, Sales Logix, Concur, CRM, and SAP Sales Application, and
HubSpot
6. ADDENDUM
AWARDS AND ACCOMPLISHMENTS
GEBAUER COMPANY
GEBAUER IS A MEDICAL DEVICE MANUFACTURER
Regional Sales Representative
− 8.5% GROWTH 2016 OVER 2015
− Launched 2 New Distributors: Owens & Minor and Grove Medical
− #1 3
RD
QTR 2015
LIFEGAS, A Division of Linde Gas North America LLC, Atlanta, GA
Life Gas is Gas Manufacturer
Medical Sales Specialist
− Irwin County Hospital – $150K Medical Air-Medical Vacuum Sale
− Emory Hospital Bulk Agreement Renewal – $350K
− Northside Hospital Cylinder Agreement Renewal – $370K
− Coffee Regional Hospital – $54K Cylinder Agreement (3rd month with Lifegas)
XODUS MEDICAL, New Kensington, PA
Xodus Medical is ISO 13485 Medical Manufacturer
Medical Device Sales Account Manager
− Urology Associates – Won electrosurgical contract $30K annual spend
− Redmond Surgery – Closed $10K Sterile Corner Contract
− Coastal Oral & Maxillofacial Surgery – Closed $5K Safety Scalpel Contract
− Atlanta Plastic & Reconstructive Surgery – Introduced 4 new devices / yearly spend $13K
− Oculus Plastic Surgery: $2K Site marker contract
− Introduced 3 new areas of business to Xodus Medical
Maxillofacial Surgery: Safety Scalpel
Veterinarian: Site Markers
7. Schools: Emesis Bags
W.W. GRAINGER, INC., Mid-Market, Atlanta, GA
Grainger is $7.2B wholesale distributor
Inside Sales Account Executive
− 2009 exceeded yearly goal by 229% by Closing $3M Energy Conservation 2-year contract
− 2010 exceeded first quarter growth by 12% over prior year
NATIONAL CITY BANK HOME EQUITY CORPORATION
National City Bank Home Equity wholesale lender
Outside Sales Account Executive
− Mortgage loans closed in 2006 ranked 3rd amongst 160 colleagues
− Mortgage loans closed in 2005 ranked 2nd amongst 160 colleagues
− Worked on marketing taskforce 2005
− Top Producer $8M in “New” Revenue Generated in 2004
− $44M in revenue first year ranked 2nd amongst colleagues
− Mastered NCB Leadership Program CLIMB: Cultivate Leadership & Influence to Master the
Brand