1. 1
SUDESHNA DAS E-mail- das.sudeshna61@gmail.com,
Contact No: (+1) 470-399-2166
Synopsis
 Currently working as Software Engineer at Tech Mahindra Americas Inc. with 3.5 years overall
industry experience in IT.
 B. TECH in Electronics and Communication Engineering from Dream Institute of Technology,
Kolkata (India).
 Responsible for handling various projects in professional and academic level.
 Have hands on industry experience on UNIX, Oracle, SQL, Database concepts.
 Functional experience in Telecom Domain.
 Strong skills in finding defects, analyzing them and proposing innovative solution on time, handling
client queries and giving response to them in quick time.
 Experience on handling clients with sound communicative skills and problem solving nature.
 Self-motivated individual possessing increased analytical and problem solving abilities also a keen
learner, observant and willing to work in groups.
Professional Credentials:
Worked as Software Engineer having gathered extensive experience in Software Maintenance and
Application Support in non-production for Middleware, which includes Test, UAT and special
environments. Hands on experience in UNIX, Oracle, SQL, Database concepts.
Focused to learn new technologies.
Academic Credentials:
Qualification College/Institute University/Board Percentage/Grade
Passing
Year
B.Tech
Dream Instituteof
Technology
West Bengal University of
Technology 79.00% 2011
12th
Abhinav Bharati High School
CBSE 67.00% 2007
10th
G.S.S Girls’School
CBSE 77.00% 2005
Technical Skills:
Database : Oracle.
Programming Languages : UNIX, SQL, C, CORE JAVA and C.
Operating Systems : Windows-98/2000/XP/NT
Professional Experience:
The Key Deliverables:
 Potential to work hard and create innovative things which will surely be worthwhile to business.
 Career growth is always a primary focus with high thinking and simple living.
 Maintaining a positive attitude in companionship of smart work is t he key to move ahead in life.
 Handful experience of handling client queries and giving innovative and succ essful solution to
them on time to serve on the business continuity and flexibility.

2. 2
Project handled:
Project handled in professional level:
Project Name : CSI (Common Service Interface) (Jan, 2013 - Present)
Client : AT&T
Organization : Tech Mahindra Pvt. Ltd.
Platform & Skills : UNIX, LINUX, Oracle 10g.
Tools : Remedy, Hudson, Splunk, Introscope, Jenkins, Dashboard.
Role : Working as Software Engineer.
Project Description:
The project was started to perform Enterprise Environment Management related activities for various
applications of AT&T, US, Here Environment Management team is called CSTEM. CSI is Common Services
Interface – a Web Services platform for internal Clients and external Business Partners. CSI is a SOAP
v1.2 compliant web services implementation that provides a robust set of services intended to support
the management of wireless customers. CSI Provides services as complete units of work which are
intended to be reused within a Business Process. It is the purpose of CSI to provide a full-featured set of
capabilities that allow the IT systems of our internal Clients and Business Partners to interoperate as
necessary to uniquely define the partner’s business and how they position themselves in the markets
served by AT&T’s products and services. CSI provides a coherent spectrum of abstracted services that
preclude the need for our partners to understand the complexities of IT Systems.
Contribution
• Responsible for Service Oriented Architecture (SOA) Support which includes deploying (SOA) services
and clients over HTTP and real-time capabilities for configuration, deployment, and management of SOA
services.
• Responsible for managing service endpoints through LRM (Local Resource Manager and Global Resource
Manager)
• Managing/Monitoring Service Directory Structure through LDAP.
• Managing deployed infrastructure through MMT (Middleware Management Tool)
• Responsible for building new Solaris and Linux environments for QC and DEV and handling the existing
environments.
• Daily code deployment for various DEV and Test Environments through TIBCO Administrator and
Software Manager (SWM)
• Responsible for day today configuration changes, Lib changes.
• Upgrade Existing Environments.
• Troubleshooting day to day Issues and handling customer queries and problems.
• Communicate with client on daily call and update the status of offshore team.
• Timely delivery of code push
• Reducing disk spaces on several test environments
• Problem Resolution, Debugging of issues raised during production
Organizational Experience:
The Key Deliverables
 Goal oriented and highly motivated, who excel in high-pressure situation.
 An enthusiastic, hardworking and personable team player, able to communicate with people
diplomatically & willingness to learn.

3. 3
Project handled in academic level:
Project Name : Home Security System
Organization : Dream Institute Of Technology, Thakurpukur.
Platform & Skills : C, microcontroller.
Role : Worked as a Trainee. Successfully lead a team to achieve the goals of the
project.
Project Description:
Made a fully secured model home with digital access lock, smoke detectors, camera TV, remote
controlled door opening mechanism.
Achievements:
SPECIAL PRAISE on TIME (SPOT)
Given by: Tech Mahindra Ltd.
Description: Achieved appreciation for commitment and contribution towards "Pursuit of Excellence"
parameter of the organization.
PAT ON THE BACK
Given by: Sanjeev Parida, Sr. Vice President - HR, Tech Mahindra Ltd.
Description: Received certificate in honor of excellence and outstanding performance in CSI.
Certification:
Vocational Training on Security and surveillance systems from SIMOCO.
Training Details:
Gone through vocational training from SIMOCO, Kolkata.
Personal Details:
Name : - Ms. Sudeshna Das
Fathers’ name : - Mr. T.K Das
Mother’s name : - Mrs. Aloka Das
Date of Birth : - 13th Dec, 1989.
Languages Known : - English, Hindi, and Bengali.
Permanent Address : - 325/1, Raja Ram Mohan Roy Road,
Merlin Twins,
Kolkata-700008
West Bengal
Present Address : - 1301 Dunwoody Gables Drive,
Dunwoody,
Atlanta, Georgia
30338
Passport Number : - J7582123
Expiry Date : - 30/06/2021
Marital Status : - Single
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
(SUDESHNA DAS)