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Nicholas Himowicz
@nickhimo
Spencer Ayres
@thespencerayres
How to innovate your
way out of a global crisis
1) Introduction
2) Five gems to help you innovate out of a crisis
3) Q&A
07
Tue
Spen & Nick
NICK HIMOWICZ
@nickhimo
Spen & Nick
SPENCER AYRES
@thespencerayres
Spen & NickSpen & Nick
Subscribe
Spen & Nick
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Spen & Nick
Creativity is a
______
Spen & Nick
Creativity is a
muscle
Spen & Nick
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Creativity is a
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Spen & Nick
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10)________________
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10)________________
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6) ________________
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8) ________________
9) ________________
10)________________
Spen & Nick
Where do you have your
best ideas?
Spen & Nick
Mark Zuckerberg
2
The front lawn -
walking around
Mark ZuckerbergReed Hastings
1
The living room -
watching TV
Reed Hastings Evan Williams
3
Out and about -
walking
Evan Williams
Spen & Nick
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muscle
Spen & Nick
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Creativity is a
muscle
Gratitude is a
super power
Spen & Nick
Spen & Nick
1) ________________
2) ________________
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10)________________
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10)________________
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5) ________________
6) ________________
7) ________________
8) ________________
9) ________________
10)________________
What are 10 things 

you’re grateful for?
Spen & Nick
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
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1 2 3
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4
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5
Creativity is a
muscle
Gratitude is a
super power
Spen & Nick
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
_____________
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1 2 3
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4
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5
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Spen & Nick
People buy from their friends
so make a lot of friends.
Spen & Nick
Spen & Nick
Attention
Spen & Nick
Spen & Nick
Spen & Nick
Spen & Nick
1) ________________
2) ________________
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10)________________
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10)________________
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2) ________________
3) ________________
4) ________________
5) ________________
6) ________________
7) ________________
8) ________________
9) ________________
10)________________
Who are 10 people your ideal
customers follow?
Spen & Nick
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
_____________
_____________
__
_____________
_____________
__
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__
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1 2 3
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4
_____________
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5
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Spen & Nick
_____________
_____________
__
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
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__
1 2 3
4 5
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
_____________
_____________
__
Spen & Nick
1) ________________
2) ________________
3) ________________
4) ________________
5) ________________
6) ________________
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10)________________
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9) ________________
10)________________
1) ________________
2) ________________
3) ________________
4) ________________
5) ________________
6) ________________
7) ________________
8) ________________
9) ________________
10)________________
Who are 10 old clients you
could contact?
Spen & Nick
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
1 2 3
4 5
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
_____________
_____________
__
Spen & Nick
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
1 2 3
4 5
Creativity is a
muscle
Gratitude is a
super power
People buy from
their friends
Sell to people
you’ve sold to
Focus on holes 

not shovels
Spen & Nick
How to innovate your way
out of a global crisis
Mr ________
Spen & Nick
How to innovate your way
out of a global crisis
Mr Nonsense
Spen & Nick
Mr Nonsense wanted to buy
a hole not a shovel.
Spen & Nick
What do your customers
want to buy, really?
Spen & Nick
1 2
Product Customer ProductCustomer
Spen & Nick
Spen & Nick
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10)________________
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10)________________
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8) ________________
9) ________________
10)________________
Pains
Problems
Difficulties
Gains
Outcomes
Benefits
Jobs
Activities
Progress
Spen & Nick
1) ________________
2) ________________
3) ________________
4) ________________
5) ________________
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9) ________________
10)________________
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10)________________
1) ________________
2) ________________
3) ________________
4) ________________
5) ________________
6) ________________
7) ________________
8) ________________
9) ________________
10)________________
What are your customers’
jobs, pains and gains?
Spen & Nick
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
Everyone is fully
present
Deliver online
workshop
Hard to engage
participants
Tech issues
Transition from in
person to virtual
Learn the tech
Background noise
Multitasking
Webcams on
100 NPS
Positive feedback
& comments
Feel confident
online
e-book
Webinar
Online course
Tips on setting
ground rules
Interactive tools
and techniques
Comprehensive
guide
Step by step
tech guide
Online workshops course Facilitators & trainers
Spen & Nick
How not to build an MVP
How to build an MVP
Spen & Nick
Spen & Nick
Spen & Nick
ONLINE WORKSHOP PRO
The essential guide for facilitators & trainers
Webcams on Mics on mute Chatbox intros Spen & Nick
Spen & Nick
?
Spen & Nick
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
_____________
_____________
__
Creativity is a
muscle
1
Gratitude is a
super power
2
People buy from
their friends
3
Sell to people
you’ve sold to
4
Focus on holes 

not shovels
5
Spen & Nick
1) Introduction
2) Five gems to help you innovate out of a crisis
3) Q&A
07
Tue
Spen & Nick
Subscribe
Spen & Nick
Nicholas Himowicz
@nickhimo
Spencer Ayres
@thespencerayres
How to innovate your
way out of a global crisis

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How to innovate your way out of a global crisis - GA Workshop