A&B Coaching
... does not deliver any business “solutions”; solutions grow through the process
... will guide the business teams to find their individual solution.
... is providing the neutral and diplomatic mentoring and facilitation including simple tools to
maintain the achieved outcome.
... can be used for hospitality business and private life situations to achieve success.
A&B Coahcing will create, discuss and documented together with the established teams (owners and top management) the below mentioned core points in the program.
Discover the companies WHY and reason to belief Develop a company tagline “The reason to belief” Create company culture with Mission, Vision and Core Values Support in creating overall operational SOP’s and process flows Coach top and senior management Organizational charts including communication flow Establish guest segments, blue prints and guest journeys with “Golden touch points” Generating SOP’s, P&P’s, trainings out of the guests journey Create work tools and system process, supporting the above steps Train core management and teams to “Walk the Talk” Monitor business performances www.conic8.com
The Problem With Gifting Circles - It isn't a Gift or a CircleAmber Bieg
Have you ever been invited to a Women's Gifting Circle? I have been invited three times in the past few months. In the past few weeks more than five of my friends have been invited by multiple groups. "Gifting Circles" are not circles and the "gifts" are not gifts. These groups are illegal pyramid structures.
Learn more about the details, structure and non-viability of Gifting Circles. I describe in detail how they operate and ultimately fail. They neither create abundance nor empower women. These systems need to stop. We need REAL, sustainable economic empowerment opportunities for women, not scams.
Every single organization on the planet, even our own careers, always function on three levels. What we do, How we do it and Why we do it.
When all those pieces are aligned, it gives us a filter through which to make decisions. It provides a foundation for innovation. When all three pieces are in balance, others will say, with absolute clarity and certainty,
“We know who you are,” “We know what you stand for.”
Whether they realize it or not, all great and inspiring leaders and organizations think, act and communicate just like each other…and it’s the complete opposite from everyone else.
Studying Simon Sinek: Start With the Golden CircleChiara Ojeda
Most of us communicate from the outside in, but author Simon Sinek believes true inspiration comes when we start with why. This brief introduction to The Golden Circle is a teaching tool used in class.
The document provides information for students on producing simple products, including:
- Introducing the module which will discuss competencies in producing simple products.
- Suggesting students can be potential entrepreneurs by using creativity and skills to create simple products to sell.
- Advising students to conduct a simple survey to identify community needs and determine which products are not being met.
- Recommending students plan budgets, materials, equipment and operations once they have identified a product to produce.
- Listing some simple and saleable product ideas like snacks, school supplies, and accessories.
7 Daily Action Steps For Results In Your BusinessWale Bello
This presentation contains 7 daily action steps you should take to succeed in your business. I am going to show you how you can apply these action steps in your business to get the results that you want to get - making more money.
131217 the recommender revolution : recent data for direct marketing institut...Jan Van den Bergh
Plenty of recent data from here, there and everywhere on the recommender revolution and how the Holaba model measures the recommendation power of both brands and consumers by asking The One (Simple) Question.
The document discusses the growing importance of recommendations and recommenders for brands. It notes that recommenders directly influence 20-50% of purchase decisions and that consumers increasingly rely on recommendations from friends and family over advertising. Recommenders are influential because they are seen as more trustworthy sources than paid advertising. The document also examines different media platforms and finds that earned media like recommendations on social media have more influence on consumers than paid media like advertising. It suggests brands should focus more on engaging recommenders online to help promote their products.
The document discusses different aspects of money, including how people earn money through jobs, what money can be used to purchase, and the history and types of currency. It explains that people used to trade goods with each other before currency was developed and now use paper money denominated in dollars and coins denominated in cents. The document also contains questions to test the reader's understanding of the key points about how money works.
The Problem With Gifting Circles - It isn't a Gift or a CircleAmber Bieg
Have you ever been invited to a Women's Gifting Circle? I have been invited three times in the past few months. In the past few weeks more than five of my friends have been invited by multiple groups. "Gifting Circles" are not circles and the "gifts" are not gifts. These groups are illegal pyramid structures.
Learn more about the details, structure and non-viability of Gifting Circles. I describe in detail how they operate and ultimately fail. They neither create abundance nor empower women. These systems need to stop. We need REAL, sustainable economic empowerment opportunities for women, not scams.
Every single organization on the planet, even our own careers, always function on three levels. What we do, How we do it and Why we do it.
When all those pieces are aligned, it gives us a filter through which to make decisions. It provides a foundation for innovation. When all three pieces are in balance, others will say, with absolute clarity and certainty,
“We know who you are,” “We know what you stand for.”
Whether they realize it or not, all great and inspiring leaders and organizations think, act and communicate just like each other…and it’s the complete opposite from everyone else.
Studying Simon Sinek: Start With the Golden CircleChiara Ojeda
Most of us communicate from the outside in, but author Simon Sinek believes true inspiration comes when we start with why. This brief introduction to The Golden Circle is a teaching tool used in class.
The document provides information for students on producing simple products, including:
- Introducing the module which will discuss competencies in producing simple products.
- Suggesting students can be potential entrepreneurs by using creativity and skills to create simple products to sell.
- Advising students to conduct a simple survey to identify community needs and determine which products are not being met.
- Recommending students plan budgets, materials, equipment and operations once they have identified a product to produce.
- Listing some simple and saleable product ideas like snacks, school supplies, and accessories.
7 Daily Action Steps For Results In Your BusinessWale Bello
This presentation contains 7 daily action steps you should take to succeed in your business. I am going to show you how you can apply these action steps in your business to get the results that you want to get - making more money.
131217 the recommender revolution : recent data for direct marketing institut...Jan Van den Bergh
Plenty of recent data from here, there and everywhere on the recommender revolution and how the Holaba model measures the recommendation power of both brands and consumers by asking The One (Simple) Question.
The document discusses the growing importance of recommendations and recommenders for brands. It notes that recommenders directly influence 20-50% of purchase decisions and that consumers increasingly rely on recommendations from friends and family over advertising. Recommenders are influential because they are seen as more trustworthy sources than paid advertising. The document also examines different media platforms and finds that earned media like recommendations on social media have more influence on consumers than paid media like advertising. It suggests brands should focus more on engaging recommenders online to help promote their products.
The document discusses different aspects of money, including how people earn money through jobs, what money can be used to purchase, and the history and types of currency. It explains that people used to trade goods with each other before currency was developed and now use paper money denominated in dollars and coins denominated in cents. The document also contains questions to test the reader's understanding of the key points about how money works.
This document provides a summary of a report about starting an online business selling physical products. It describes the author's journey from selling information products, which required extensive persuasion, to selling tangible goods online through "brown box" stores. Selling physical products allows customers to easily see the value, reduces the need for sales tactics, and leads to higher conversion rates and sales. The report argues that as online shopping continues to grow significantly, now is a great time to start an online store selling physical products.
The document discusses the Six Thinking Hats framework for structured thinking and decision making. It describes each of the six hats - Blue (facilitator role), White (facts), Red (emotions), Yellow (positives), Black (negatives), and Green (creativity). For each hat, it provides questions to guide thinking and examples of topics to apply the thinking hats technique to, such as meetings, problem solving areas, and ideas. The goal is to systematically organize thinking by type of thought corresponding to each colored hat.
This document outlines a strategy for motivating innovation around an important challenge. It instructs the reader to provide an honest explanation of why innovation is needed in the given area and how important addressing this issue is. Once the importance and need are established, the document prompts the reader to define a clear project mission, focus areas to explore, boundaries for ideas, and constraints to consider to guide the innovation process towards solving the stated challenge.
The study aimed to ethically replicate the Stanford prison experiment to understand how social roles, identity, and power dynamics influence behavior. Researchers randomly assigned 14 healthy male participants to roles of prisoner or guard in a simulated prison environment. Observers closely monitored interactions over a 6-day period to analyze when and why participants identified with or criticized their assigned roles. The careful screening and monitoring of participants aimed to conduct the study safely and avoid the unethical behaviors of the Stanford prison experiment.
The document provides a questionnaire to help salespeople develop a customer profile with 66 questions across various topics. The questions are intended to gather key information about a customer's background, education, family, business history, interests, lifestyle, and relationship with the salesperson/company in order to better understand what the customer wants and find opportunities to strengthen the relationship. Developing an in-depth customer profile allows a salesperson to personalize their approach and have more informed conversations that could help open doors for new business.
This document provides activities and worksheets to develop critical thinking skills. The introduction explains that critical thinking involves analyzing, assessing and reconstructing how we think in a logical, independent and self-corrective manner.
The workbook contains exercises for developing skills in various areas including communication, problem solving, visual thinking and individual abilities. Activities include differentiating facts from opinions, role-playing discussions, analyzing statements, connecting dots in unconventional ways, creating rebus puzzles and anagrams.
The goal is to engage users in mindful, creative exercises that encourage flexible and open-minded thinking. Users can complete the worksheets individually or in groups to practice critical analysis, perspective-taking, and out-of-the-
This document discusses whether the Hazda people can be considered a developed society based on traditional measures of development. It presents information about the Hazda's lifestyle and culture, which differs greatly from Western societies. Learners are prompted to reconsider their definitions of development and analyze if common indicators like income, education, and health fully capture a society's level of progress. The activities explore both why the Hazda may seem underdeveloped according to typical standards, but also how their culture demonstrates development in other ways based on their values and needs.
The document outlines strategies for building resiliency in child welfare organizations. It discusses how the Office for Victims of Crime and University of Texas Institute on Domestic Violence and Sexual Assault piloted resiliency projects with 12 child advocacy sites. The core elements of resiliency are described as self-knowledge, a sense of hope, healthy coping strategies, strong relationships, and personal perspective/meaning. Specific strategies are provided under each element, such as training, supervision policies, staff outings, celebrating successes, separating support/case meetings, and respecting life outside of work.
This document provides information and guidance on goal setting and developing objectives. It discusses the importance of setting goals and objectives, and providing details on how to write SMART goals. Examples of goals and objectives are provided, such as increasing sales for a burger restaurant. Guidance is given on developing mission statements and evaluating objectives. The document is copyrighted by Training Enterprises, Inc.
This document discusses excuses and taking responsibility for one's actions. It begins by defining excuses and having the reader identify excuses they commonly use. It then discusses how excuses mask our true intentions and how we often make excuses for other people. The document urges the reader to stop making excuses for themselves or others and to take responsibility for their choices and behaviors. It provides examples of how making excuses can enable dysfunction. It encourages the reader to identify "boats" or things in their life that allow them to retreat to old behaviors and challenges them to burn those boats to facilitate change.
The document provides guidelines for avoiding common mistakes during the executive hiring process. It outlines steps like establishing clear timelines, checking references, understanding the hiring manager's needs, communicating with candidates, and ensuring a good culture fit. Mistakes include not taking enough time, not asking the right questions, and not properly explaining expectations. The guidelines recommend preparing thoroughly, communicating effectively with all parties, and anticipating issues that could arise.
This document contains an introduction to a personal development workbook. The introduction discusses the author's perspective that true success is about improving one's quality of life rather than prioritizing wealth or standard of living. It encourages the reader to work towards their goals and potential through exercises in the workbook. The workbook then contains various exercises and activities aimed at helping the reader define success for themselves, understand their needs versus wants, overcome fears and guilt, evaluate their current life, and set goals to achieve a balanced life.
This document discusses how to brand yourself as a trainer through various marketing strategies. It emphasizes using content marketing through social media, blogging, and other online platforms to promote yourself and stand out. The document provides tips for trainers on branding themselves, participating in industry organizations, using key social media hubs, and leveraging free and low-cost marketing methods.
This document is a survey for an organization that sponsored a Swamp Bat game. It asks the sponsor about their experience, including whether they have sponsored before, their satisfaction with various aspects of the event like marketing and the information booth, and their likelihood to sponsor again in the future. It also asks them to rate areas for improvement and provide any additional comments. The purpose is for the organizing body to get feedback on the sponsor's experience and identify ways to enhance future sponsorships.
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
This document provides a summary of a report about starting an online business selling physical products. It describes the author's journey from selling information products, which required extensive persuasion, to selling tangible goods online through "brown box" stores. Selling physical products allows customers to easily see the value, reduces the need for sales tactics, and leads to higher conversion rates and sales. The report argues that as online shopping continues to grow significantly, now is a great time to start an online store selling physical products.
The document discusses the Six Thinking Hats framework for structured thinking and decision making. It describes each of the six hats - Blue (facilitator role), White (facts), Red (emotions), Yellow (positives), Black (negatives), and Green (creativity). For each hat, it provides questions to guide thinking and examples of topics to apply the thinking hats technique to, such as meetings, problem solving areas, and ideas. The goal is to systematically organize thinking by type of thought corresponding to each colored hat.
This document outlines a strategy for motivating innovation around an important challenge. It instructs the reader to provide an honest explanation of why innovation is needed in the given area and how important addressing this issue is. Once the importance and need are established, the document prompts the reader to define a clear project mission, focus areas to explore, boundaries for ideas, and constraints to consider to guide the innovation process towards solving the stated challenge.
The study aimed to ethically replicate the Stanford prison experiment to understand how social roles, identity, and power dynamics influence behavior. Researchers randomly assigned 14 healthy male participants to roles of prisoner or guard in a simulated prison environment. Observers closely monitored interactions over a 6-day period to analyze when and why participants identified with or criticized their assigned roles. The careful screening and monitoring of participants aimed to conduct the study safely and avoid the unethical behaviors of the Stanford prison experiment.
The document provides a questionnaire to help salespeople develop a customer profile with 66 questions across various topics. The questions are intended to gather key information about a customer's background, education, family, business history, interests, lifestyle, and relationship with the salesperson/company in order to better understand what the customer wants and find opportunities to strengthen the relationship. Developing an in-depth customer profile allows a salesperson to personalize their approach and have more informed conversations that could help open doors for new business.
This document provides activities and worksheets to develop critical thinking skills. The introduction explains that critical thinking involves analyzing, assessing and reconstructing how we think in a logical, independent and self-corrective manner.
The workbook contains exercises for developing skills in various areas including communication, problem solving, visual thinking and individual abilities. Activities include differentiating facts from opinions, role-playing discussions, analyzing statements, connecting dots in unconventional ways, creating rebus puzzles and anagrams.
The goal is to engage users in mindful, creative exercises that encourage flexible and open-minded thinking. Users can complete the worksheets individually or in groups to practice critical analysis, perspective-taking, and out-of-the-
This document discusses whether the Hazda people can be considered a developed society based on traditional measures of development. It presents information about the Hazda's lifestyle and culture, which differs greatly from Western societies. Learners are prompted to reconsider their definitions of development and analyze if common indicators like income, education, and health fully capture a society's level of progress. The activities explore both why the Hazda may seem underdeveloped according to typical standards, but also how their culture demonstrates development in other ways based on their values and needs.
The document outlines strategies for building resiliency in child welfare organizations. It discusses how the Office for Victims of Crime and University of Texas Institute on Domestic Violence and Sexual Assault piloted resiliency projects with 12 child advocacy sites. The core elements of resiliency are described as self-knowledge, a sense of hope, healthy coping strategies, strong relationships, and personal perspective/meaning. Specific strategies are provided under each element, such as training, supervision policies, staff outings, celebrating successes, separating support/case meetings, and respecting life outside of work.
This document provides information and guidance on goal setting and developing objectives. It discusses the importance of setting goals and objectives, and providing details on how to write SMART goals. Examples of goals and objectives are provided, such as increasing sales for a burger restaurant. Guidance is given on developing mission statements and evaluating objectives. The document is copyrighted by Training Enterprises, Inc.
This document discusses excuses and taking responsibility for one's actions. It begins by defining excuses and having the reader identify excuses they commonly use. It then discusses how excuses mask our true intentions and how we often make excuses for other people. The document urges the reader to stop making excuses for themselves or others and to take responsibility for their choices and behaviors. It provides examples of how making excuses can enable dysfunction. It encourages the reader to identify "boats" or things in their life that allow them to retreat to old behaviors and challenges them to burn those boats to facilitate change.
The document provides guidelines for avoiding common mistakes during the executive hiring process. It outlines steps like establishing clear timelines, checking references, understanding the hiring manager's needs, communicating with candidates, and ensuring a good culture fit. Mistakes include not taking enough time, not asking the right questions, and not properly explaining expectations. The guidelines recommend preparing thoroughly, communicating effectively with all parties, and anticipating issues that could arise.
This document contains an introduction to a personal development workbook. The introduction discusses the author's perspective that true success is about improving one's quality of life rather than prioritizing wealth or standard of living. It encourages the reader to work towards their goals and potential through exercises in the workbook. The workbook then contains various exercises and activities aimed at helping the reader define success for themselves, understand their needs versus wants, overcome fears and guilt, evaluate their current life, and set goals to achieve a balanced life.
This document discusses how to brand yourself as a trainer through various marketing strategies. It emphasizes using content marketing through social media, blogging, and other online platforms to promote yourself and stand out. The document provides tips for trainers on branding themselves, participating in industry organizations, using key social media hubs, and leveraging free and low-cost marketing methods.
This document is a survey for an organization that sponsored a Swamp Bat game. It asks the sponsor about their experience, including whether they have sponsored before, their satisfaction with various aspects of the event like marketing and the information booth, and their likelihood to sponsor again in the future. It also asks them to rate areas for improvement and provide any additional comments. The purpose is for the organizing body to get feedback on the sponsor's experience and identify ways to enhance future sponsorships.
Similar to A&B COACHING Inspiration and reason to Belief (20)
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
A&B COACHING Inspiration and reason to Belief
1. CC NIO 8
The Golden Circle__________________________________________________________________
Inspiration
Very few people and organizations can clearly
articulate WHY they do what they do.
Why… is a purpose, a cause or a belief.
The Why inspires us!
_________________________________________________________________
2. CC NIO 8
The Golden Circle__________________________________________________________________
Inspiration
Very few people and organizations can clearly
articulate WHY they do what they do.
Why… is a purpose, a cause or a belief.
It provides a clear answer to Why we get out
of bed in the morning, Why our company
even exists and why that should matter to
anyone else.
The Why inspires us!
_________________________________________________________________
3. CC NIO 8
The Golden Circle__________________________________________________________________
Inspiration
Very few people and organizations can clearly
articulate WHY they do what they do.
Why… is a purpose, a cause or a belief.
It provides a clear answer to Why we get out
of bed in the morning, Why our company
even exists and why that should matter to
anyone else.
Making money is NOT a Why. Revenues,
profits, salaries and other monetary
measurements are simply results of what we
do.
The Why inspires us!
_________________________________________________________________
4. CC NIO 8
The Golden Circle__________________________________________________________________
What
Every organization on the planet
knows WHAT they do. These are
products they sell or the services
they offer.
_________________________________________________________________
5. CC NIO 8
The Golden Circle__________________________________________________________________
What
Every organization on the planet
knows WHAT they do. These are
products they sell or the services
they offer.
_________________________________________________________________
How
Some organizations know HOW
they do it. These are the things
that make them special or set
them apart from their competition.
6. CC NIO 8
The Golden Circle__________________________________________________________________
What
Every organization on the planet
knows WHAT they do. These are
products they sell or the services
they offer.
_________________________________________________________________
How
Some organizations know HOW they
do it. These are the things that make
them special or set them apart from
their competition.
Why
Very few organizations know WHY
they do what they do. WHY is not
about making money. That’s a result. It’s
a purpose, cause or belief.
It’s the very reason your organization
exists.
7. CC NIO 8
The Golden Circle__________________________________________________________________
Communication flow
We naturally communicate from the outside-
in, we go from the clearest thing to the
fuzziest thing. We tell people WHAT we do,
we tell them HOW we’re different or special
and then we expect a behavior like a
purchase, a vote or support.
_________________________________________________________________
8. CC NIO 8
The Golden Circle__________________________________________________________________
Communication flow
We naturally communicate from the outside-
in, we go from the clearest thing to the
fuzziest thing. We tell people WHAT we do,
we tell them HOW we’re different or special
and then we expect a behavior like a
purchase, a vote or support.
_________________________________________________________________
Get inspired
The problem is that WHAT and HOW do not
inspire action. Facts and figures make
rational sense, but we don’t make decisions
purely based on facts and figures. Starting
with What is what commodities do.
Starting with Why is what I like to do!
9. CC NIO 8
The Golden Circle__________________________________________________________________
What if…
we build up a company, an organization with
the capacity to inspire, think, act and
communicate from the inside-out.
When we communicate our purpose or cause
first, we communicate in a way that drives
decision-making and behavior. It literally taps
the part of the brain that inspires behavior.
Let us start with Why!
Non of this is option.
It is all grounded in the tenets of biology.
_________________________________________________________________
10. CC NIO 8
The Golden Circle__________________________________________________________________
What - level
Our newest brain, our Homo-sapient brain, our neo-
cortex, corresponds with the What level.
The neo-cortex is responsible for all of our rational and
analytical thought and language.
_________________________________________________________________
11. CC NIO 8
The Golden Circle__________________________________________________________________
WHY/ HOW - level
The middle two sections make up our limbic brain.
Our limbic brain is responsible for all of our feelings, like
trust and loyalty.
It’s also responsible for all human behavior, all decision-
making, and it has no capacity for language.
_________________________________________________________________
12. CC NIO 8
The Golden Circle__________________________________________________________________
Communication flow
When we communicate from the outside-in,
people can understand vast amounts of
complicated information like features,
benefits, facts and figures.
It just doesn’t drive behavior.
The neo-cortex, the thinking part of the
brain, is always trying to understand and
make sense of the world. This is the reason
we think we’re rational beings when we’re
really not.
_________________________________________________________________
13. CC NIO 8
The Golden Circle__________________________________________________________________
Communication flow
When we can communicate from the inside-
out, we’re talking directly to the part of the
brain that controls behavior and decision-
making, and then people rationalize their
decisions with the neo-cortex.
This can involve
Colors
Melodies
Shapes
Emotional words
Pictures
The gut feeling experience
_________________________________________________________________
14. CC NIO 8
The Golden Circle__________________________________________________________________
You think we think rational?
If we were, we would never buy a product or
service simply because of how it makes us
feel.
We would never be loyal, we’d always just
choose the best deal.
We’d never care about trust, we’d only
evaluate the numbers.
_________________________________________________________________
15. CC NIO 8
The Golden Circle__________________________________________________________________
You think we think rational?
If we were, we would never buy a product or
service simply because of how it makes us
feel.
We would never be loyal, we’d always just
choose the best deal.
We’d never care about trust, we’d only
evaluate the numbers.
_________________________________________________________________
But we don’t do that.
16. CC NIO 8
The Golden Circle__________________________________________________________________
You think we think rational?
If we were, we would never buy a product or
service simply because of how it makes us
feel.
We would never be loyal, we’d always just
choose the best deal.
We’d never care about trust, we’d only
evaluate the numbers.
_________________________________________________________________
We do choose one product, service or
company over another because we feel we
can trust them more.
We do buy things that we think are worth
extra money even though all the facts and
figures may indicate there is no significant
difference.
We value; value differently
But we don’t do that.
18. CC NIO 8
The Golden Circle__________________________________________________________________
And how does it work?
For the Golden Circle to work properly, we
must have clarity of Why, discipline of How
and consistency of What we do
Why we do what we do, we must be clear
first.
We must hold ourselves and our people
accountable to our values and guiding
principles.
And everything we say and everything we do
must be consistent.
We live in the tangible world. They only way
people will know what we believe is if we say
and do what we believe.
_________________________________________________________________
19. CC NIO 8
The Golden Circle__________________________________________________________________
People don’t buy
What we do, they buy
Why we do it.
_________________________________________________________________
20. CC NIO 8
The Golden Circle__________________________________________________________________
_________________________________________________________________
Organization structured
It’s a top down view of a cone…a megaphone
At the top of the system, representing the
Why, is a leader.
The How level includes the senior executives
who are inspired by the leader’s vision and
work to bring it to life.
The Whats at the bottom of the cone are the
things we as a company say and do, that
breaths life into the Why.
Through everything we say and do, our
organization can clearly communicate its Why
to the world; the marketing, the products
and services our company
provides…everything.
21. CC NIO 8
The Golden Circle__________________________________________________________________
_________________________________________________________________
Loud AND clear
Loud is easy, just drive sales or buy marketing, clear
is harder.
When we as an organization are clear about
purpose or the WHY, everyone, from employees to
customers, can understand it.
This clarity allows everyone who interacts with the
organization to become champions of the cause.
Ideally, this clarity starts at the top of the
organization and moves through the company and
inspires every person, every product, service and
piece of marketing that comes out the bottom of
the megaphone.
When everything we say and do echoes what we
believe, we end up with a message that’s loud AND
clear.