We all want passing scores on our quizzes and assessments, but what's "score" when it comes to rating questions? Grow understanding of your own results with Weighted Score. Learn more -- and learn better!

1. Score More: Weighted Score

2. • Ready to learn more from rating
questions in your projects? Check out
three scoring options in the Omni
Report:
• Weighted Score
• Net Intent
• Percent Favorable
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• A quick note: While point values may be
assigned to correct or incorrect items in your
assessments, here we’re using the concept of
scores based on rating scales – available in
both surveys and assessments.

4. What Is It?

5. • Weighted Score is the average value
of your selected rating questions –
questions like Rating Sale, Rating
Radio Button, etc.
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• On the Omni Report, choose to display
Weighted Score as a number (average
on the scale) or a percentage
(Weighted Score divided by the
highest weight and multiplied by 100).

7. When To Use Weighted Score

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• Let’s say you work for a healthcare
organization that administers multiple
practices.
• You send out a patient experience
survey, collect responses, and view
your results. What do you learn?

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• Rather than finding out how many
people chose “Very Satisfied”
(frequency), Weighted Score helps
you understand that the overall rating
was 4.2 out of 5.
• Weighted Score makes it easy to
understand the big picture at a glance,
as well as scores for specific practices.

10. How To Use Weighted Score

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• Within the Omni Report, choose to
display the Weighted Score as Overall
Score, Question Scores, or Grouped
Question Scores.

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• Overall Score is just what it sounds
like: the average overall score of all
selected rating questions.

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• Question Scores is the average score
per question. This is similar to Overall
Score, but broken down by question.

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Questions Scores

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• Grouped Questions Scores displays
the average weighted scores of
selected groups of questions.

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Grouped Questions Scores

18. Breaking It Down

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• Once you choose your questions and
the type of Weighted Score you want
to display, keep it high level or break it
down with segmentation.

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• Segment results based on answers,
metadata, or custom data sets.

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Overall Questions Scores
• Segmenting Overall Score by practice is perfect for quick comparison.

22. Looking For More?

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• Check out our User Guide to learn
more about using Scores in Omni and
watch for the next articles in this
series to learn more about Net Intent
and Percent Favorable!

24. Use Weighted Score to understand
ratings at a glance – overall or by key
segments.

25. Want more?
Binge watch… Read the full blog… Like some podcasts!

26. Have we met socially?

27. Thank you!