1. ZASTROW TEACHING, COACHING & FACILITATION PORTFOLIO
Organization development programs:
• Leaders, their employees and your organization’s customer satisfaction
You can’t excel with your customers if your employees are less than fully motivated. So when customer
satisfaction is low it is time to look into leader-employee interactions
Leadership development programs:
Multi-topic leadership programs:
• The 4 Pillars of Successful Everyday Leadership (Context, People, Self and Deliverables)
• The Leader-Employeeship Link- a program that combines three perspectives
(Leadership Deliverables, The Human Side of Leadership and Succesful Employeeship)
1-topic leadership programs:
• Direct Leadership™
• Motivation – What do we really want to achieve
• Succeed as a Leader- Build Trusting Relationships
• How effective are you as a team? (Fact based, no-nonsense team building for managerial teams)
Employeeship
• How to succeed in your job by understanding the essentials of good employeeship.
Customer Relations Training
• How to Create Successful long-term customer relationships
Project Leadership
• The Human Element® in Project Leadership
• Direct Leadership™ for Project Leaders
Negotiations Training
• Reduce your defensiveness, become a more succesful negotiator
Personal Development
• Understand your own interpersonal behaviours including their underlying emotional drivers and
become more effective as a leader or project leader
From Student to Employee
• How to make a succesful transition from Student to Employee!
Trainer Certification Programs
• Direct Leadership™ Trainer Certification
• The Human Element®, Element B™ User and LHEP™ (Licensed Human Element Practioner) Radical
Collaboration® Trainer Certification
Coaching & Facilitation Portfolio
• Business strategy development AND deployment
• Everyday Leadership
• Career Development
• Self-Esteem
• Interpersonal relations
KARIN ZASTROW, TEACHING & COACHING PORTFOLIO – February 2015